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Situation
Au cœur de Chicago, l'établissement The Westin Michigan Avenue Chicago se trouve à quelques minutes de marche des sites Hancock Tower et Chicago Water Tower.
Caractéristiques de l'établissement
L'établissement The Westin Michigan Avenue Chicago possède un spa tout équipé, un centre de remise en forme et un centre de fitness. L'accès à Internet haut débit en Wi-Fi est gratuit dans les espaces communs. Pour les voyageurs d'affaires, cet établissement 4 étoile(s) met à disposition un centre d'affaires 24 h/24, des salles de réunion pour petits groupes et une salle de réunion/de conférence. Cet hôtel vert/durable abrite un restaurant, un café et un bar/lounge. Le personnel de l'établissement propose une assistance pour les visites touristiques/achats de billets, un service de traiteur et un éventail de services d'affaires. L'établissement inclut un club pour enfants, un guichet de conciergerie et un personnel multilingue. Le parking de l'hôtel est payant, sous réserve de disponibilité. Il s'agit d'un établissement non-fumeur .
Chambres
Les 752 chambres de l'établissement The Westin Michigan Avenue Chicago sont climatisées et comprennent un minibar et un coffre-fort. La télévision donne accès aux chaînes par le câble/satellite, une console de jeux vidéo et des films payants. De plus, un bureau, des journaux gratuits et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. L'accès à Internet haut débit en connexion filaire est proposé (prestation en supplément). Les lits sont dotés de matelas à oreiller incorporé et une literie de qualité supérieure. Les salles de bain sont pourvues d'un ensemble douche/baignoire, des peignoirs et un miroir de maquillage. Les chambres ont également une cafetière/bouilloire à thé et un fer à repasser/planche à repasser. Les services et équipements suivants sont disponibles sur demande : un service de massage en chambre, une literie hypoallergénique et un service de réveil par téléphone. Un service de ménage est proposé quotidiennement. Toutes les chambres ont été rénovées en mars 2008.
""Avis d'un client Hotels.com envoyé le 7 mai 2012
un peu loin de l aeroport
"hôtel bien situé"Avis d'un client Hotels.com envoyé le 6 mai 2012
Hôtel bien situé chambre spacieux propre literie confortable. Personnel très serviable.
"Bien placé, chic tout en restant modeste"Avis d'un client Hotels.com envoyé le 6 mai 2012
Très bien
"Emplacement parfait pour découvrir la ville"Avis d'un client Hotels.com envoyé le 2 mai 2012
Hôtel très agréable très bien situé, à quelques pas des principaux centres d'intérêt de la ville et des zones de magasins et restaurants/bars - L'ambiance de l'hotel est très détendue avec un lobby agréable (canapés, écrans TV, accès internet libre, journaux) et un petit déjeuner varié. Une piscine et un centre de fitness sont situés au dernier étage (27ème) avec vue sur les buildings et la ville.
Avis d'un client Hotels.com envoyé le 30 avr. 2012
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Weekend Shopping Trip"
The hotel was the closest to the American Girl Store, our main attraction in Chicago. Since we were traveling with children and seniors we needed convenience. Shopping was great. Front desk and concierge were very friendly and helpful. Decor could use some updating. After shopping all morning, came back to room that had not been cleaned, and had to […] call for housekeeping. Lisez la suite
Great location!
I had an amazing stay at the Westin !!!!
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"OUTSTANDING LOCATION AND VALUE"
The Westin has an outstanding location next door to the Hancock and on Michigan Avenue. The room was somewhat tired and had a very boring interior, but the location redeemed normalcy. Staff was attentive, the room was very clean, but mostly grey and colorless. In spite of the shortcomings, I would recommend due to location and value.
"the water tower westin"
Great location, people, and the grill resturant , good food and drinks.
"Westin Michigan Avenue"
This Westin is a great location! The price was good too. Parking is $59 per 24 hours, that is typical in Chicago. You can walk to anywhere. The Grill is also very nice with good food and drinks. The room was very comfy and clean. I have stayed here 3 times.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"FANTASTIC STAY"
Hotel is great! Location is perfect, walking distance to so so much. I would recommend the bar as well. The late night bartenders are THE BEST. Very helpful and just good people. Thanks for a wonderful stay.
"Best Customer Service/Hotel I have been to."
I usually do not write reviews, but the service my wife and I had was outstanding. I called ahead because it was my wives birthday, and they upgraded our room for free. Then, when we arrived, they wished her a Happy Birthday since they made a note of it when I had called, and, after dinner, they sent up a fruit/cheese platter and a bottle of wine. I […] have not been to a hotel where such emphasis was put on the customer. All this, and the location is great. Right on Michigan Ave, across the street from the Hancock Building (highly recommend hitting up the Signature Room for cocktails at night, great view). Thank you very much Westin, you far exceeded my expectations, especially for the price! Lisez la suite
"Great location if you are into shopping , restaura"
The hotel lobby not so impressive, yet it has a superb location and all downtown chicago has to offer is within walking distance.., just make sure you include the valet parking on your stay otherwise is outrageously expensive..!
"Perfect Location!"
We spent three days at the Westin, just before Christmas. Sure we've stayed at fancier hotels, hotels with larger rooms and larger bathrooms but the location of the Westin can't be beat. It was so convenient to all the great shops and restaurants at the north end of Michigan Ave. Parking is free in their hotel garage but we had no need of our car since […] we could walk to everything. We've stayed at many hotels along Michigan Ave. but we plan on going back to the Weston. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"avoid stay at westin river north"
Reservations were messed up, services paid for where not provided, complimentary perks added on for problems were charged to my acct nothing but problems stood inline for an hour to find out what the deal was
"Westin on Michigan Ave Chicago Il"
Our room was freezing because the heat was not working properly. They sent a maintenance man up and it took him several trips- while we waited for him to fix the problem. Was very frustrated and asked for another room and was finally given one because i stressed the inconvenience it was causing me to wait for this repair. I wish they could have thought […] more on their feet and issued us a new room- when the problem persisted. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
great location nice bar.
"Stella from Long Grove"
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Westin Michigan ave"
Upon checking in we found out that our room reservation was "cancelled". This however was incorrect, after much arguing back and forth and waiting at least half an hour we were able to get in a room. Room appeared nice however...dirty floss was hanging in the bathroom shower and the garbage was still full from the previous guest, not to mention the […] bathtub filled past the ankles when taking a shower. It took SEVERAL calls and coming down to talk to a manager (which argued our complaints) to fix the problem. Overall, besides being close to shopping and restaurants, we most likely will not be coming back to this hotel. It made, what was supposed to be a relaxing 30th birthday weekend a very uncomfortable and stressful stay. Lisez la suite
"The Westin in Chicago"
We found the staff at Watertower Westin outstandin in every way and turned my bad day bad chicago experience into a better light....it is nice to know that there is still compaies strive for better customer service! I will definitely stay there again on my next visit!
Ce client n'a pas laissé de commentaire.
"Very Clean!"
I stay at many upscale hotels in Chicago throughout the year with family and friends for different events. This is the first time I have stayed at the Westin Michigan ave hotel because I heard it was outdated. We stayed because the deal on Hotels.com was so good and the location is perfect for what we came in town for.... shopping and meeting up with […] old friends for dinner. The hotel was very clean and staff friendly. They said they were renovating meeting rooms this year and rooms next year so I was worried. However, when we checked in everything was very clean and bed and bedding very comfortable, Would stay again. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"The Westin in chicago"
Our family stayed at the westin last weekend in chicago....loved the location for shopping and it is close to many things. We loved the westin. the only complaint i could say was we didnt have shampoo and conditioner in our room so we had to call down to get it...it was up to our room very quick. Great time
"Great stay, great price"
Chose this hotel b/c of name, star rating and they offered a promotion price for a room which INCLUDED parking (very pricy in Chicago). Could not be beat. Great stay, great location (across the street from the John Hancock on Michigan Ave), great updated room. If I had to complain it would be about the ice machine not working on the 14th or 15th floor […] but they happily brought a filled ice bucket to our room. Minor inconvenience. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Westin Michigan Avenue - Convenience and Clean"
This hotel was very clean and the location could not have been better. Very close to very good restaurants and since it is right on Michigan Avenue, it is the perfect place to stay for shopping. I will remember this hotel and plan on staying there in the future. Also, the "heavenly beds" really are very comfortable.
"Great Hotel on Michigan Ave, Near All Shopping"
They were nice enough to accomodate me in a very early morning check-in. The heavenly bed and bath were great an allowed me to prepare for my afternoon meetings. The giftshop was well stocked and the Grill on the Alley restaurant was good.
"Not a bad place to stay"
My husband got a room at the Weston for my 30th birthday. We got a double bed room because my sister and brother-in-law were coming with us. It was a nice hotel. Perfect location. Across the street from The Cheesecake Factory and a block away from the Water Tower Place.
"Location is perfect. Nice Hotel"
Location is excellent for shopping and walk to Rush street. Hotel was clean and staff was friendly. Check in and out was great. Valet parking was easy. The Grill restuarant had excellent food. Room was nice sized, nothing special. Very pleased.
Ce client n'a pas laissé de commentaire.
"great hotel location"
We enjoy staying at the Westin. It is very convenient to walk to both great stores and famous restaurants. We ended up with a room by the elevator, so it wasn't as quiet as we would have liked. The staff is always professional.
"Close to everything"
This hotel is close to everything we enjoyed are stay.
Ce client n'a pas laissé de commentaire.
"The Best in Chicago!"
This was the most accommodating and polite staff. It is located within steps of all the attractions of the Magnificent Mile. Will always stay here when visiting Chicago!
"Beautiful hotel with great service."
Perfect location! No issues or problems.
It was a great hotel to stay for new years eve.
"Average with a lot of secret charges not told"
My stay at the Westin was average compared to their reputation. We ended up having to pay $57 dollars a day for parking....yeah add that up. We stayed for 4 1/2 days so yes our parking bill ended up being close to $250 dollars with tax. This is never mentioned at all, so sorry if you drove or rented a car. It would be cheaper to just fly and taxi it […] the entire trip. Also the security hold that they will put on your card will result in a $100 dollar pending charge on your account for each day. Also not mentioned upon checking in. Overall those two things just about ruined our trip. There was a $500 dollar swing in other stuff we could have done and experienced in the windy city , but couldn't due to lack of information on the front end of things. As for the hotel itself. I called and tried to have roses set up in my room and they never called or did anything until I contacted them face to face after 4 attempts of calling with no response. The Ice machines on our floor were broke, so we had to go to other floors to retrieve ice. The elevators were shut down for a period of time also which was a real inconvenience. The room and neighborhood were the only positives. There is great shopping and good Chicago Restaurants within walking distance. The room was clean, but beware of more hidden charges with the stocked fridge with a $5 dollar Snikers bar. Most definitely will not be back at this hotel ever again. The Hilton would be my first pick if you want something in this price range and luxury. Lisez la suite
"The Westin Michigan Avenue Chicago"
The hotel was nice. Our room was hot no matter how low we turned down the thermostat. The stay was comfy, but just not what I expected for the price.
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