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Situation
Au cœur de Atlanta, Hyatt Regency Atlanta Downtown se trouve à quelques minutes de marche de AmericasMart, Centennial Olympic Park et World of Coca Cola. Georgia Aquarium et Phillips Arena se trouvent également à proximité.
Caractéristiques de l'établissement
Hyatt Regency Atlanta Downtown possède un centre de fitness et une piscine extérieure en saison. L'accès à Internet haut débit avec et sans fil est disponible dans les espaces communs (en supplément). Cet établissement 3,5 étoiles met à disposition un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un café et un bar lounge. Le personnel de l'établissement offre un service d'organisation de mariages, un service de traiteur et un éventail de services d'affaires. L'établissement propose une réception, un personnel multilingue et une boutique de souvenirs/un kiosque à journaux. L'accès au parking de l'établissement fait l'objet d'un supplément.
Chambres
Les 1260 chambres de l'établissement Hyatt Regency Atlanta Downtown sont climatisées et comprennent un coffre-fort et des journaux gratuits. Les lits sont équipés comme suit : de la literie de marque, un jeu de trois draps et un édredon de plumes. Vous bénéficiez d'un accès à Internet haut débit avec ou sans fil depuis votre chambre (prestation en supplément). Une télévision LCD 32 pouces donne accès aux chaînes thématiques par câble et propose des films payants. De plus, un bureau et un téléphone avec haut-parleur avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comprennent un sèche-cheveux et des articles de toilette gratuits. Les chambres ont également une cafetière ou une bouilloire à thé et un fer à repasser/planche à repasser. Un réfrigérateur, un service de couverture et un service de réveil par téléphone sont disponibles sur demande.
"Near Garnett Station and Downtown"Avis d'un client Hotels.com envoyé le 23 févr. 2013
The hotel was clean and staff were nice. Located at a couple of hundreds of yards away from Garnett station. You can easily walk to downtown (should take about 15 mins). The neighborhood could be better but it was OK.
""Avis d'un client Hotels.com envoyé le 21 janv. 2013
A l origine nous avions réservé dans cet hotel pour etre pres de Stone MountainPark. L accueil est sympathique et le concierge fait des efforts du fait que nous parlons seulement l américain basique. La chambre est correcte propre et calme, au rez de chaussée. Arrivés tardivement nous avons pu aller boire un bière et prendre un snack à un bar grill tout proche qui nous a été indiqué par la réception. Accueil sympathique là aussi. Le rapprot qualité prix est excellent.
"Nickel"Avis d'un client Hotels.com envoyé le 18 déc. 2012
À recommander. Hôtel Clean et centre commercial à proximité. 10mn pour rejoindre le centre ville le soir en voiture...
Avis d'un client Hotels.com envoyé le 16 déc. 2012
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 11 déc. 2012
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : Green Key Eco-Rating Program. Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, le patrimoine culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
Un service en chambre 24 heures sur 24 est disponible.
Cet hôtel offre un centre de fitness et une piscine extérieure en saison.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hôtel magnifique!"
Idéalement situé au centre d'Atlanta, proche de toutes les attractions. A éviter tout de même le week-end et les jours fériés, le centre ville n'étant composé uniquement de bureaux, tout est fermé!Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Ok place to stay"
Its an ok place to stay, but rememeber you have to pay $32 for valet parking or $18 for self parking and then you have to drag your luggage two blocks to the hotel. Additionallyh, note that the address on the Hotels.com web site is wrong. It takes you far away from the hotel,, and then I needed to call the hotel for directions. Pretty irritating after […] a long drive Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent stay"
Everything was amazing about my stay at the hyatt. The only thing I had a problem with my stay is that some of the international workers were very rude. More specificaly the workers in the international tower gift shop. she was very rude and ignored me when I questions.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Exceptionally Good Service"
My room had some messed up curtains when I checked in. When I reported it, the staff moved me to a much nicer room without me even asking. I was amazed with their willingness to make sure I was a satisfied guest!Avis véridique Hotels.com
"Excellent!"
So many things were superb! The architecture of the atrium is fascinating, like being in an M.C. Escher drawing. The standard rooms are large with a terrace and a hallway separating bathroom & closet. There is a comfortable armchair & ottoman. Technological touches include two jacks for charging on the bed lamp and a variety of jacks for the TV monitor. […] The lobby has an excellent restaurant, Sway, with a chef-driven menu and attention to local sources. A very full breakfast buffet costs $19. The self-parking half a block away costs $18 in a covered garage or $10 per day in an open lot. I didn't have problems in the lot for two days. You can leave the car with a hotel valet for $32 per night. The hotel connects by a hallway to the Peachtree Center Mall and the MARTA light-rail system. The surrounding area is populated by sketchy people, but no one caused harm. In fact a few offered advice & directions like visitor bureau agents. Lisez la suiteAvis véridique Hotels.com
Horrendous racket on Friday night coming from outdoor bands on Peachtree Street. Parking extremely expensive. Otherwise lovely hotel and lovely staff.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good breakfast, bad valet parking system"
This was my second time staying at the Hyatt and I love the hotel. The rooms and beds are comfortable. They have the best breakfast all around. If you can get a complimentary breakfast included in your stay, I highly encourage it. You have the choice of ordering from the menu or doing the buffet. I've always gone for he buffet and it's delicious. There […] is a good variety of items and the items are delicious. My one qualm with this stay was the valet pick up system. Last time we stayed we just retrieved our car from the same entryway that we dropped it off at. This time we were told to go down the elevator to the parking lobby. We encountered a long line when we did go down there. We'd already paid for parking at checkout but still had to wait just to get to the desk to turn in our ticket. Some people were actually paying at the desk which took longer as of course some people had a dispute about their bill. We checked out of the hotel at 12 Noon but didn't end up leaving til after one. I guess I paid $32 for my car to be held hostage. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hyatt Regency Atlanta Downtown Thanks for your comments. We agree, the breakfast buffet at Sway is the best in town. Glad you enjoyed it. On parking. We do try and move people out as quickly as possible on busy days. Sorry for any inconvenience. Hope you'll stay with us again soon!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Fantastic Hotel, Great Location"
It was wonderful, the hotel and the staff were outstanding!Avis véridique Hotels.com
Réponse de la part de Hyatt Regency Atlanta Downtown Thanks so much for your comments. Our staff works hard to go the extra mile, glad they made you feel welcome. Hope you can stay with us again, soon!
The hotel was everything I expected and then some....Its great that I used the MARTA from the airport directly to Peachtree Station, which is connected to the lobby of the hotel....No need to step outdoors...Since it rained most of the weekend, this turned out greatAvis véridique Hotels.com
Réponse de la part de Hyatt Regency Atlanta Downtown Glad you enjoyed your stay. You're right, we are on the direct MARTA line from the airport, just take trains North and get off at the Peachtree Center Station. Hope you can stay with us again, soon.
"Close to MARTA train station"
First stay in Atlanta and in this hotel. like the architecture very much. hotel like no other ones. Very nice wellcome at check in. Most impressive view from balcony at the 16th floor over huge indoor patio. Very efficient wifi in lobby, costless. Desapointed by surroundings over the weekend. not much to see. no decent shopping center closeby. few people […] around. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hyatt Regency Atlanta Downtown Thanks for your comments. We're very proud of our architectural heritage. We were the first modern atrium hotel in the world and still have some of the coolest views in the city. Thanks for mentioning. Hope you can stay with us again, soon.
"Great get-away"
Beautiful hotel in great location. Went there for a few days getaway to see the art museums, natural history museum, etc. Hotel was beautiful, well maintained, service was excellent.Avis véridique Hotels.com
Réponse de la part de Hyatt Regency Atlanta Downtown Glad you enjoyed your getaway with us. We do have some great things to see and do in Atlanta, including the High Museum and Woodruff Arts Center. Thanks for mentioning. Hope you can stay with us again, soon.
"Disappointed"
No housekeeping service. Trash overflowing, called to inquire then had 2 towel deliveries but no other service. Very odd. Parking inconvenient & expensive & distant for self-parking, valet expensive as well (even for local market).Avis véridique Hotels.com
Réponse de la part de Hyatt Regency Atlanta Downtown We're very sorry your stay wasn't up to our standards. But we appreciate your comments, as they help us improve the way we operate. We hope you'll stay with us again, and give us another chance to show you our commitment to serving our guests.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Expected more"
A little run down and in a pretty dingy part of town. Housekeeping came to my room both mornings and knocked while the privacy sign was on the door to ask if I was checking out that day and to try to make up the room--and that was at 8 am! Huh?!? No timer on the tv and pay for wifi. Will do better in ATL next time.Avis véridique Hotels.com
Réponse de la part de Hyatt Regency Atlanta Downtown We're sorry your stay wasn't up to our standards. But thanks for your comments, as they help us inform and train our associates. We hope you'll stay with us again, and let us show you our commitment to customer service.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Disappointed that pool was closed for renovation. One of the main selling points.Avis véridique Hotels.com
"Great Location"
Accommodations are what you would expect from a Hyatt Regency, plus the excellent location makes this my go to hotel for Atlanta. Still not a fan of the $32 per night parking fee.Avis véridique Hotels.com
"Noisy room"
I was here on business. My room was very warm. 75 to 78 degrees. When I turned the air on the noise was so loud I had trouble hearing the television. Fortunately I was only in the room two nights, one night late and up early and the second night i had to get up early. I thought about asking for another room but I was unpacked and busy with my meeti […] ngs. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
We were there for the Final Four. Hotel location was perfect. Staff was super friendly and helpful. We went with the Radius Tower and the room was pretty tiny but the price was right. Bar was happening and fun. Excellent stay!Avis véridique Hotels.com
"hotel great and convenient but room condition weak"
Great location, great facilities. Room problems: incompletely furnished - made to make several calls to get things. We were given an handicapped room. Drapes were supposed to be worked with a remote control. No control in room. After an hour of calls and visits by 2 maintenance guys, we got the remote but it didn't work. drapes would not work without. […] They said they would fix, but despite several calls they never did. We had to find safety pins to avoid the morning sun. Lisez la suiteAvis véridique Hotels.com
"Awesome Final Four Experience"
I had a great experience at the Hyatt. The only thing they could have done better was to have more bartenders to accommodate all of the people there. Great location and service.Avis véridique Hotels.com
I booked a two day stay. The first night was horrible, because I book a double standard room. I stayed in a single bed room, because the doubles rooms were occupied by people in town for a volley ball tournament. My complaint is not with the Hyatt. My disappointment is with Hotels.com for not informing me about the policy when a room is not availab […] le. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
our stay was excellent the food delicious, even decided to eat all our meals here, ballet parking always super fast and all services with a smile. the best service I have received in a while.Avis véridique Hotels.com
"Please try."
This was a great hotel. Everything was in walking distance of the hotel. The MARTA was located beside the hotel in case you needed to use the services. Everyone greeted you as soon as you entered the building. The food was excellent and the room was so comfortable. I will stay here again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"not much within walking distance"
Not worth the money.Avis véridique Hotels.com
"great location"
I had a great time. I only gave a 4 for "maintenance" because a part of the bathroom sink came coming off.... it just needed to be glued back, probably!Avis véridique Hotels.com
"Big South Volleyball Event"
After a recent 3 day weekend in Atlanta, Georgia attending the Big South National Qualifier for Volleyball, we will be returning to the Hyatt for next years event! The room was spacious, clean, and comfortable. It was a 15 minute walk to the Georgia World Congress Center. Breakfast was delicious, and the service could not have been better! There are […] plenty of restaurants and attractions close by. Lisez la suiteAvis véridique Hotels.com
"close to GWCC for volleyball tournament"
The stay was excellent!Avis véridique Hotels.com
"Close to Convention Center and Great Restaurants"
Everything about this stay was excellent. The staff at the front desk, concierge, bell man, parking attendants were all very accommodating. The hotel is beautiful and in a great location. Only two complaints. The parking of $32.00 per day is very steep. And the room was very very very dusty, to the point that even my 13 year old child said "look at […] all the dust"! Lisez la suiteAvis véridique Hotels.com
"Close to Volleyball at Convention Center"
Room was supposed to be for 4 people, 2 adults and 2 children, but King bed was only really big enough for 3 of us. We requested a day bed 3 times and were told each time that it would be sent up, but we never saw it. We finally gave up and my husband slept on the floor. Other than that, the hotel and room were beautiful and the staff was fantastic. […] Bell hop staff, was so kind and helpful, as were the valet parking staff. Lisez la suiteAvis véridique Hotels.com
"Just ok."
For the cost of the hotel, it was not worth it because of the rude staff in multiple areas. 1) As I pulled into the parking garage, the valet attendant was rude and trying to rush me out of my car. I was wanted verbal confirmation that I would not be charged a separate charge if I removed my car from the garage the same evening to go to dinner. He quickly […] snapped at me with "Do you not understand what I am telling you!" I understood completely and was just wanted confirmation. 2) I went to check-in at 4:15 (check-in is at 4:00), and I was told that they had no double bed rooms. I had reserved two double beds at close to $160 and had my sister and brother-in-law with me, so obviously a king would not work. The offered a roll-a-way bed or I could get on a wait-list to see if something opened up. Two hours later, I received a call asking if there was a reason why I had requested the 10th floor....but, I never did. I had zero preference to which floor we were put on, and it became apparent that that is the excuse the front desk attendant had put next to my name on the wait list, which was not true. I simply wanted double beds. I was extremely frustrated because we waited two hours for an excuse that I never gave. Overall, I rate the hotel a C b/c of the staff. The hotel room itself was nice, but I was not happy with the disposition of the staff. I would expect better service from the Hyatt. Lisez la suiteAvis véridique Hotels.com
"Beautiful hotel"
Hotel was unable to provide the reserved room and stated that this was not a reservation, only a request...however, they moved us up to a larger room to try and accommodate. Hotel was immaculate! Room service is pricey, but fortunately it is located near numerous less expensive options.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Simple, efficient"
Parking is expensive - But it's downtown ATL! Nice hotel...Avis véridique Hotels.com
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