Réservez en ligne ou par téléphone :
01 57 32 36 09Le prix d'un appel à partir d'un mobile peut varier selon l'opérateur. Les conseillers Hotels.com sont à votre écoute 24h/24 7j/7.
Situation
A East Syracuse, l'établissement DoubleTree by Hilton Syracuse se trouve tout près de Lemoyne College. Syracuse University et Carrier Dome se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement DoubleTree by Hilton Syracuse possède une piscine extérieure, une piscine couverte, une baignoire spa et un sauna. À l'attention de ses clients en voyage d'affaires, cet hôtel 3,5 étoiles propose diverses prestations, dont un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Cet hôtel à East Syracuse abrite un restaurant, un café et un bar/lounge. Vous bénéficierez d'un accès gratuit à une navette aller-retour pour l'aéroport. Le parking de l'établissement est gratuit. L'établissement inclut un centre de fitness, des boutiques de souvenirs/kiosque à journaux et une laverie.
Chambres
Les 250 chambres de l'établissement DoubleTree by Hilton Syracuse sont climatisées et comprennent des journaux gratuits et une cafetière/bouilloire à thé. La télévision permet d'accéder aux chaînes thématiques par le câble et des films payants. une ligne téléphonique multiple avec répondeur vocal est disponible dans toutes les chambres. Les clients pourront surfer sur le web : en effet l'accès à Internet sans fil est fourni dans les chambres. Les lits sont dotés de matelas à oreiller incorporé. Les salles de bain comprennent des articles de toilette de luxe et un sèche-cheveux. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. De plus, un service de ménage est proposé (quotidiennement). D'autres prestations sont disponibles sur demande, dont un service de réveil par téléphone.
"Hôtel United Inn, Syracuse"Evalué par Yan P de "Noumea, Nouvelle Caledonie" le 5 déc. 2011
Ancien etablissement qui devait être haut de gamme il y a des années. Stationnement : facile. Accueil : tres sommaire. Copie du passeport et du permis de conduire demandés alors qu aucune loi ne l impose ! Chambre : tres grande avec tout le necessaire d un standard eleve. Le mobilier est ancien mais de bonne qualite. L ensemble est propre. Salle de bain : mobilier d il y a une vingtaine d annee mais tout fonctionne. Petit dejeuner : ne comptez pas dessus ! A part une boisson chaude, pain et cereales, il n y a rien a apprecier. Insonorisation : inconnue ! Cela se passe bien avec peu de clients et surtout pas d enfants mais toute conversation dans le couloir "passe" la porte.
"knights inn"Evalué par sandrine V de "lanton, aquitaine" le 31 oct. 2011
proche route, très bon rapport qualité prix
""Avis d'un client Hotels.com envoyé le 13 juil. 2011
chambres tres grandes, frigo, four a micro onde, tres propre, idéale pour une famille
Des frais pour personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte bancaire sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement DoubleTree by Hilton Syracuse possède un restaurant qui sert le petit déjeuner et le dîner. L'établissement met à disposition des clients un service d'étage.
Une piscine couverte, une piscine extérieure et une baignoire spa se trouvent également sur place. Les infrastructures de loisirs comprennent également un sauna et un centre de fitness.
Des frais pour personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte bancaire sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Fabuleux !!!"
Hôtel parfait à tous points de vue : accueil, confort, piscines, propreté, petit déjeuner... Vraiment exceptionnel ... je recommande à 100% !
Very frriendly and helpful staff. Food was very good and of course the cookie was, as always, great. Enjoyed the pool. Very clean and quiet.Thanks!
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"A Little Disappointed"
Our stay at the Doubletree Hotel in East Syracuse was a little disappointing. The beds were very uncomfortable - mattresses worn out! There were no bath towels in the bathroom and the water pressure on the tiolet was very poor. Not the greatest expereience.
We appreciate you taking the time to share your less than stellar experience and we apologize for not meeting some of the most basic expectations with your stay, including the room not being fully prepared for your arrival. We hope that we had an opportunity to respond to some of the immediate concerns regarding the lack of towels and the water pressure, while taking your mention of the bedding to our management team for review. Again, thank you for sharing and we hope that we might have an opportunity to wow you next time rather than some what disappoint.
1 réponse par DoubleTree by Hilton SyracuseCe client n'a pas laissé de commentaire.
"great time"
I took my 6yr old daughter there as a mini trip due to dealing with her brothers hockey season. We were in the pool just about the whole time. Everything was great. The only think I could say is that the saturday morning we were headed to the pool we had to walk by a conference on our way. It was a little uncomfortable walking by all the professionally […] dressed patrons in our bathing suits. Lisez la suite
"Syracuse Doubletree Hilton"
Indoor pool is quite small compared to the picture on the website. Long walk from parking lot through the interior of the hotel to the elevator because you have to walk through conference areas. Room lacked a table on which one could comfortable enjoy take-in food. Decent hotel but expected more from the Doubletree brand, therefore I did not recommend […] it. Lisez la suite
Thank you for taking the time to share your recent stay experience and we feel terrible that we did not quite live up to your overall expectation. To address some of your mentioned items, there has been no change to our indoor pool area that would have made it different than any authorized pictures represented online but we apologize none the less. As for the distance to the guest rooms, there are four separate entrance/exit doors in addition to our main lobby point of entry that provide easy access to both our two guest room towers and our elevators. Our apologies if our front desk representatives did not share this information as this may have made to things a little easier for you in both your arrival and departure. With that said, we hope you enjoyed your overall visit and that you still may consider our property in the future when back in the Syracuse region.
1 réponse par DoubleTree by Hilton Syracuse"Great hotel"
I stayed here with my family for one night while we explored syracuse. It was clean, and the kids loved the pool. My only complaint would be that after realizing that we had forgotten a bag in our room we had a poor experience in trying to find out if it had been found. Other than this the hotel was great aand the cookies were delicious!
"Gala Event"
Great stay! Love those cookies too.
"My favorite hotel"
I absolutely love coming to this hotel. The beds are so comfy, the staff is very friendly, and the pool and fitness room are awesome. I brought my 2 daughters there for the 1st time this past weekend and they loved the experience. The only thing I wished the hotel would offer is a free continental breakfast. Although it is my favorite hotel, I do have […] to manage my money. I feel that for the price of the hotel room, a free breakfast should be part of the experience as well. Lisez la suite
Ce client n'a pas laissé de commentaire.
We had a lovely time. The pool was warm and hot tub very clean. Room comfy and clean as well. Although the place was booked this particular night we had no problems with noise at all either. Enjoyed the bar. Check in was fast efficent and helpful too.
Hotel staff very pleasant,we loved the warm cookies! The only complaint I have is the pillows were in desperate need of being replaced.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Doubletree-Double thumbs up!"
5 stars, great hotel, wish the pool area was open later so my girlfriend and i could enjoy the hot tub since during the day its mobbed with screaming kids. Overall a very nice stay!
Thanks for the Double thumbs up and taking the time to write a quick review! Glad to hear you really enjoyed your stay but we are sorry that you didn't get to enjoy as much quiet by the pool time as you would have liked. We have considered an adult swim time in the past but with a heavy family mix of guest on the weekends, it is very hard to limit access to the pool. Your comments will be shared with the team none the less and we thank you and hope to see you again soon.
1 réponse par DoubleTree by Hilton Syracuse"Double Tree in Syracuse"
Convenient to airport with parking. Helpful courteous staff and great shuttle service
"Family friendly, but three star, not four"
This is a very mediocre facility with shabby carpeting in the hallways, cheap furniture, no charm or real decor in the room and few amenities. It had a very reasonably priced coffee shop and a large indoor pool. The staff was very friendly. The rooms were quiet.
The hotel itself is in need of some updating with the carpeting and some other things. The room itself was very nice and the bed was super comfortable, which was a nice change from most of the rooms I usually stay in.
this my 2nd visit to Double tree and i have a major complaint about it... the beds and the restaurant down in the lobby.... the beds aren't comfortable at all.. when you are two in bed for sure both will roll in the middle of bed.. restaurant service is not impressive at all... slow slow service... spend 3 hrs just for breakfast with only 1 waitress... […] wow... food not bad... Lisez la suite
"Great hotel!"
Very nice hotel, nice staff, everything was great.
"double tree syracuse,NY"
everything was really good. clean room, great hotel, a bit pricey and didnt like the fact that your paying that much money and breakfeast wasnt included in the price. but besides that everything else was nice.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Room ready"
The room was not ready when we cheched in at 4:45PM. The attendant told us it would be another half hour until it would be ready. I explained to her that this is unacceptable and she reluctantly put us in another room that was ready. If she had proper customer service training she would have offered us another room at the start. It turned out ok in […] the end. Lisez la suite
"Doubletree Syracuse"
Bathroom wasn't cleaned completely from the last guest. Ick...but everything else was good.
Ce client n'a pas laissé de commentaire.
"Comfort and a Cookie"
We needed an early check-in. Not only did they have a very comfortable room, we each recieved a yummy warm choc chip cookie. Plus its only minutes away from a major highway interchange so easy to get to from NSEW. They also have a fantastic banquet option. Good Food Great Service
"Good sleep. Great pool"
Ce client n'a pas laissé de commentaire.
"Doubletree by Hilton, East Syracuse, New York"
The hotel was clean, comfortable, and a good value. However, there was a $10+ per day fee to access Wi-Fi. This is exorbitant, especially considering that many budget hotels offer this for FREE.
"hotel age"
lobby area was nice,newer looking. The room had been updated, however it was still showing its age.
"our stay"
We have stayed in several areas at Doubletree Hotels before. We of course were not disappointed this time either. Your staff and ambeince are incredible and we love staying in your hotels.
Ce client n'a pas laissé de commentaire.
"Nice property"
What a great property! It exudes refinement & class. When we checked in, the manager was overseeing & asking guests who were checking in if we would like come crudites , cheese & champagne. What a great touch! The room was elegantly appointed, clean. The only blemish on otherwise nice accommodations was the broken iron. I would have hoped that the housekeeping […] staff would check these items on a regular basis. The quality of room service & follow-up was great. We were apprised of the status of our order & timing. Would recommend this property for anyone looking for a pleasurable stay. Lisez la suite
Beds were comfortable, hotel and room was clean, water pressure in shower was good and the cookie at check in was a nice surprise. :)
Ce client n'a pas laissé de commentaire.
"Great hotel and restaurant"
The hotel restaurant, Regatta, was great. The room was fine and the beds were very comfortable. Toilet didn't flush that well - that was our only issue. Perfect stop off while traveling between locations.
"Awesome, better than description."
We loved our time at this hotel! It was clean, new, friendly and had all the conveniences. There were two pools: one indoor and one outdoor! The brunch on Sunday was delicious with tons and tons of food. The staff on the restaurant and throughout the hotel were friendly and helpful.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Very comfortable stay with great beds! Wonderful breakfast.
"Doubletree was great"
Our stay at this hotel was great. Front desk was organized and helpful. The dining room had a gluten free menu..fantastic. The room had the best beds i ever slept in at a hotel. Our stay was super!
"Doubletree Syracuse-worth it"
Clean rooms. Clean bathrooms. Reasonable prices (for the rooms not dining). Overall I would stay here any time I'm in the area. Ditch the cookie... you don't need it.
"Mixed emotions"
"Mixed" is the best way to describe my views of this hotel. The Hotel itself was aesthetically pleasing, but the indoor air quality left something to be desired. My room was very musty (along with the upper floor corridors) and smelled like an ash tray, even though it was designated as a non-smoking room. The breakfast buffet was good, but don't trust […] the breakfast times in the info package they give you! Apparently the buffet doesn't run the entire duration of breakfast availability. Pool was really nice, and locations was convenient to the highways. I would probably stay there again, but demand a room that didn't stink up my clothes! Lisez la suite
Ce client n'a pas laissé de commentaire.
"Great Service"
Great Service, not centrally located, but worth it for the price and the great people they have working there!
Ce client n'a pas laissé de commentaire.
"Good Hotel"
Ce client n'a pas laissé de commentaire.
The hotel was conveniently close to both the interstate and to local eateries. The rooms were comfortable and very clean. Employees were polite and friendly. I would recommend this hotel to any who have to stay in Syracuse.
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
