The Reach, A Waldorf Astoria Resort - Key West

Certainement un de meilleurs emplacements de Key West ( avec le Southernmost on the beach, adjacent). Piscine agréable, jolie plage, et toute la station accessible à pieds. Service prévenant. Une très bonne adresse, et la meilleure en cas de séjour supérieur à une ou deux nuits pour profiter de la plage. À noter un restaurant succulent dans un cadre […] magnifique (terrasse sur la mer) juste à côté. Lisez la suite

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bien situé au bord de l'océan et à proximité de duval street. médiocre qualité de service notamment au niveau de la restauration. Un effort sur l'entretien des espaces communs est nécessaire ( espace restauration ) / classification de l'hôtel.

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hotel magnifique et bien place dans key west avec acces direct a l'ocean personnel aux petits soins chambre standard un peu petite car lits ne sont pas king size ideal pour 2 pas pour 3 possibilité de beneficier des infrastructures du casa marina situé a deux pas du reach machine nespresso a disposition dans les chambres avec dosettes

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Hotel moyen en général mais très bien situé. Il est fort dommage qu'il faille passer au dessus des containers d'ordures et de linge sale pour accéder aux chambres. Par contre la plage bien que petite est très agréable et le restaurant offre une superbe vue sur la mer.

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2 étoiles serait plus approprie, il y d'autres hôtel pour le même prix nettement supérieur .......

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Un hôtel charmant idéal pour la famille Proche de la plage et du centre de Key West Très agréable , calme .

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Nous nous attendions a trouver une chambre plus luxueuse pour un 4 étoiles, et son prix. Chambre basique, Les lits sont petits, et très mous, Il faut passer par les parkings sous terrains pour accéder a la piscine, ce qui est en décallage avec la beauté du cadre. Car la plage est en effet très belle. C'est probablement ce qui explique le prix... Le […] petit déjeuner est également riche en choix. Nous avions comme reference le standing d'un hotel 4 etoiles en plein coeur de manhattan: Rien à voir! Lisez la suite

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Malgre un sejour en basse saison, l hotel etait tout a fait accueillant, même si l on pouvait se rendre compte que la période était propice aux conges du personnel (boutique fermée) et aux rénovations en tout genre. Tres bien situé c est à dire en bas de Duval donc calme mais permettant tout à pied. site (piscine et mer) enchanteur et bar accueillant Mes […] 2 ados ont beaucoup apprécié Lisez la suite

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Ainsi que j'ai noté plus haut le personnel de l'accueil a été très désagréable;on nous a carrement envoyer bouler;nous avons été frustré et deçu; le service de conciergerie totalement innefficace;je n'y retournerai jamais.

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POUR : Situation au coeur du centre historique (à 2 pas de Duval Street) , piscine et plage privée agréables, propreté et confort des chambres. Personnel de qualité. CONTRE : Simple 3* avec détails bas de gamme dans parties communes. A régler 26 $ supplémentaires en + du prix de la chambre (abusif) pour package (imposé) internet/salle de fitness/matelas […] auquel il faut ajouter 16 $ /jour pour parking hôtel non surveillé (parking dans rue gratuit en soirée). A faire : louer vélos pour balade dans centre historique (10$/jour) Lisez la suite

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Notre chambre n'a pas été bien nettoyée le deuxième soir. Pas de tasses ou de verres lavés et remplacés. Inadmissible dans un endroit comme Le Reach. Nous avons dû laver nous même. Sinon. Très agréable.

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Hôtel dans le plus beau coin du vieux et historique keywest.Situé sur le côté est(caraibes),à proximité de Duval Street,rue animée.

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I almost hate to say how wonderful the hotel is and how great our stay was there. I'm selfish and don't want it to be full the next time I want to stay at the hotel. I will definitely recommend this hotel and its location is in a very good part of Key West. Loved it. And thank you.

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The room was beautiful and clean. The beach was small but nice. But nothing opened until 8am and no one seemed that happy to help us. Also the price for breakfast buffet was outragious. Overall a good trip and stay.

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The Hotel has its own nice little Beach and is very good located. It has bikes available that take you to Duval Street and Mallory Square in no time. You can book jet ski tours that start right from the Hotel. For 140 $ they take you around the whole key. Highly recommended. The rooms are spacy and clean.

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The room was okay but not up to a Waldorf standard. The outside area was nice and the food at the restaurant was delicious. The rooms definitely need to be updated. It wasnt the best option for the price, that is for sure.

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We loved the resort! The service was excellent, the room very clean. And although we saw on Hotels.com others comment that the rooms were small, we had the king bed and felt the room size was perfectly adequate. The one odd thing was that although there was a closet, the room had no dresser, which necessitated living out of our suitcases throughout […] our stay. The location was great. A beautiful sandy beach, which is unusual in Key West, lovely pool, and within walking distance of Duval Street. The Casa Marina, the sister facility a block away, added to the available amenities for Reach guests. We would definitely go back again and highly recommend it. Lisez la suite

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Nice location in Key West with your own private beach. We enjoyed being on the beach as KW is limited to nice beaching ie seaweed on the sand or rocky coarse beaches. Staff was accommodating. We would go back tho a bit pricey.

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Great hotel all around. When we got there our room was unavailable so they bumped us up to a better room and gave my wife and I two drink vouchers. We would stay at the reach again

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When you see Waldorf Astoria Resort, you automatically expect extreme high class. I would say this hotel was extremely high class with a Key West style. Key West is known as a relaxed environment and The Reach encompasses just that. I know I have seen comments where people remark on the outdoorsy aspects of the hotel, but come on it is Key West! The […] staff was very helpful and the pool/beach area really encouraged you to relax. . The rooms were huge the balconies spacious and bathrooms clean. Again it might not be the most grand hotel I ever stayed at, but I enjoyed the luxuries of a Waldorf Astoria with the style and personality of Key West Lisez la suite

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Best vacation ever. From start to finish.

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This was my first time going to Key West and The Reach couldn't have been a better choice. The staff is great, the room was very clean, everything was just great. I would definitely recommend this place to all of my friends and family.

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Absolutely one of the greatest places I have ever stayed. Beautiful facility and people. So friendly, competent, and kind. The grounds are lovely, and it is within walking distance to every attraction. Well, I guess it would, it's in Key West!

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I looked at almost every hotel in Key West...selected The Reach...good choice...the room was very clean and fully stocked...everything worked, super cold a/c....the staff members are the best...I did order room service a bit $$$ but got there fast and was cooked perfectly. Just a short walk to Duval Street....didn't need any ground transportation...only […] a taxi to the airport. Book The Reach....I will stay there again! Lisez la suite

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The hotel is nested right on the ocean and few blocks from the Duval street. The restaurant offers buffet breakfast that certainly is overpriced and very mediocre in quality, but you can enjoy the view of the ocean right formYour table. The room looks just ok, Ikea quality furniture, certainly has very little resemblance with Waldolf glamour, but will […] do. First impression was rather disappointing but overall we were satisfied Lisez la suite

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We checked in at 11:30 and had some difficulties w checkin. Key West shuts down pretty early, so had to wait for Paul, the manager, to resolve the issues in the morning. Paul was wonderful! We had our room upgraded to a suite with ocean / courtyard view. He had our luggage moved while we were out and chocolates and champagne waiting for us on our return! […] The rooms are nice and the staff were wonderful. They opened the gift shop after hours so we could buy some wine, and Ashley hooked us up for our seaplane trip to the Tortugas and our sunset cruise. It was a wonderful trip! The beds are comfortable, but the hotel is a bit older. The beach and pool are small but nice. After about 10pm it is pretty quiet, you would need to go next door to their sister hotel, the Casa Marina, to have drinks or food. Like the rest of the reviews, the Casa Marina is more expensive and is similar to what you think of the Waldorf brand, big lobby , big pools, higher end clientele etc...Key West is expensive, so for the $219 per night (hotels.com deal) for an ocean view suite it was a great deal! Lisez la suite

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Older building and only real negative was that the rooms booked thru hotels.com had a view of the parking lot. Not expected. Spent most of time at the pool. Would go back if I knew my room was not going to be so poorly located.

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the overall stay was very good, but the lighting in the bthroom was awful! not at all condusive tom applying mkeup!

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It was wonderful. More than we expected!!

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I stayed there now the 3rd time within one year and was dissap. to not get the upgrade as usual. The Hotel was comp. booked. We ended up on the 2nd floor facing the courtyard and even the ocean for a bit. Both nights there was a wedding going on till 11 pm and next to our room was the outside dancefloor. Would have liked to be informed at check-in about […] this, bc. traveling with a baby this certainly was not good. All night people were walking up and down the hall to the elevators. The carpet could had been cleaner...one of the bed sheets hat brown rusty spots on it and the other one was torn on the side. Paul at the reception is wonderful!But overall it is a beautiful hotel and a wonderful relaxing spot and not at all in the middle of the Duval street bars. I need to point out specially the good service of JOHN and RICARDO at the pool and beach. They gave us everything we needed and were super friendly..they opened the beach door when we came back with a sleeping baby in the stroller and were so wonderful. We felt very welcome. The manager of John needs to know that we witnessed the incidence on SAT afternoon were he got yelled at from 4 people drinking in the pool their liqu. Only because he asked them to put the drink outside of the pool, He was nice to them and not at all yelling. They were giving him a hard time and joked about him. They were not nice at all and we felt bad for him, bc. they kept on going to do it on purpose. Lisez la suite

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We were told we'll have a room when we arrived but there wasn't any rooms available. The manager did get that issues promptly.

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Awesome!

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Phenomenal!!!! Awesome view!!! Suite w ocean view pricessless tru paradise we also spend time at the casa marina gorgeous hotel worth the money!!!!

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The hotel was first-class. Situated near the lower end of Duval Street, the neighborhood was quiet yet close enough to walk to everything. The property is wonderful, with its own beach and wonderfully attentive staff. I can't find anything at all to take exception with. We paid for an upgraded room and had a stunning view of the ocean. Although the […] on-site restaurant is pricey, you can walk to any number of wonderful restaurants offering a wide variety of food. While the hotel is on the upper spectrum cost wise, we thought is was well worth the extra money. Lisez la suite

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Clean enough, friendly staff, close to duval, and most important, has its own beach.

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service was outstanding: reception top; ricardo Patrick on the beach were amazing, helping us every morning with the chairs etc

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Excellent hotel and location. The beach is beautiful and well maintained.

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Good hotel, but quite expensive.

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The hotel staff was very helpful the room and view was great perfect location leaves you wanting for nothing

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Everyone was friendly and courteous from check in to check out. My only complaints are no refrigerator and extremely slow service at the restaurant located outside by the pool. But I would definitely stay again! Beautiful room and amazing view!

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Waldorf charging Ritz price but delivering 3 star product.

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My husband and I were in Key West for a wedding. We spent 2 nights at the Double Tree Hotel and wanted to end our stay with at a luxurious resort. The Reach was nice, but not over-the-top. The location was perfect and the beachfront was gorgeous. The rooms are pretty good. The bathrooms are ok...very small. We had to hold down the handle to make the […] toilet flush. The espresso maker in our room was a perk. We had to wait 40 minutes (and make 3 phone calls) to get additional pods to make more espresso in the morning. The bed was comfy and the robes were nice. The food at the onsite restaurant (The Strip) was NOT good. I am completely ok paying $16 for a burger and fries and $10 for guacamole and chips if it is gourmet. The burger was ok...didn't even come with the bacon that was listed on the menu. The guacamole wasn't good, the chips were a little stale and the portion size was tiny. I was a little annoyed by that...especially with all the amazing food that I ate the rest of the trip on the island. I would only stay at The Reach in the future because of the location. I would probably try to find a hotel with a better onsite restaurant. Lisez la suite

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