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Situation
DoubleTree by Hilton Rochester se trouve tout près de Sports Centre at MCC, Palais des expositions et Centre commercial Marketplace. Strong Memorial Hospital et Highland Park se trouvent également à proximité.
Caractéristiques de l'établissement
DoubleTree by Hilton Rochester possède une piscine couverte et une salle de fitness ouverte 24 heures sur 24. L'accès à Internet haut débit par Wi-Fi est gratuit dans les espaces communs. Cet établissement 3,5 étoiles met à disposition un centre d'affaires ouvert 24 heures sur 24, des salles de réunion pour petits groupes et un équipement audiovisuel. Cet hôtel très pratique pour les voyages d'affaires offre un restaurant et un bar lounge. L'établissement propose une boutique de souvenirs/un kiosque à journaux, du café dans le hall et des journaux gratuits dans le hall. Des services de transport vous sont proposés gratuitement, notamment une navette vers et depuis l'aéroport (disponible sur demande), une navette vers les attractions locales et une navette vers le centre commercial. Il s'agit d'un établissement non-fumeur.
Chambres
Les 249 chambres de l'établissement DoubleTree by Hilton Rochester sont climatisées et comprennent une cafetière ou une bouilloire à thé et un sèche-cheveux. Vous bénéficiez d'un accès à Internet haut débit sans fil depuis votre chambre (prestation en supplément). De plus, un bureau, des journaux gratuits en semaine et une ligne téléphonique directe avec répondeur vocal sont disponibles dans toutes les chambres. Les chambres ont également un fer à repasser/planche à repasser et des articles de toilette gratuits. De plus, un service de ménage est proposé (tous les jours). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
"bon hotel"Avis d'un client Hotels.com envoyé le 16 août 2012
belles chambres, personnel sympatique, bon petit dejeuner.
"Excellent"Evalué par C Philippon de "Paris" le 9 août 2009
Super hôtel: propre, agréable, petit déjeuner copieux, accès au Wifi.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Bistro 252 - Ce restaurant propose des spécialités de la cuisine américaine et sert le petit déjeuner.
The Atrium Lounge - Ce restaurant propose des spécialités de la cuisine américaine et sert le déjeuner, le dîner et des boissons. Vous pouvez profiter d'un moment de détente en prenant un verre au bar.
Un service en chambre (horaires limités) est disponible.
Cet hôtel offre une piscine couverte et une salle de fitness ouverte 24 heures sur 24.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"nice hotel"
We enjoyed ourself they took out the hot tub but we made the best of itAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very nice one night stay"
All of the Hotel staff were excellent in Customer ServiceAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Wonderful experience!"
We had a great stay. The Hotel decor was beautiful , the room was very clean, the bed was comfortable (and I have severe back issues), the Staff were so accommodating and friendly, and the location is right in the center of everything! We only had two minor inconveniences: 1) we had ordered Take Out and the place we ordered from forgot plastic ware […] and plates so we called the main desk, asked if they could provide them, they said yes but 11/2 hours later, still no plastic ware, we called again, they then switched us to the in-house restaurant and they refused to bring us plastic ware because we didn't order from them. 2) Our air conditioner was broke but had maintenance come immediately, and temporarily fixed it, so didn't need to tear all apart during our stay. So, all in all, it was a great stay and we will be back next year!!! Lisez la suiteAvis véridique Hotels.com
"Great Place and Location"
We just went for 1 night to visit some friends. The hotel a bit outdated but was very clean and the bed, very comfortable. Was surprised on such a big name hotel to have a gift shop that had almost all bare shelves in it. We were also woken up at 7:30am to evacuate the building by a very loud alarm and announcement, to enter shortly after for a false […] alarm. I must add that as we checked out they offered us a free breakfast for the inconvenience. Lisez la suiteAvis véridique Hotels.com
"Very Pleasant!"
Very friendly and accommodating staff. They gave us warm cookies at check-in and were very helpful in helping us navigate the hotel. The hotel was comfortable and had very nice decor. I will definitely stay at another DoubleTree in the future.Avis véridique Hotels.com
The hotel was beautiful. The staff, from the front desk to the porters were so welcoming. The room was very nice and quiet. Check in and Check out were so easily done. I would gladly return to this hotel.Avis véridique Hotels.com
"Not to good"
Half the lights didn't workAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"well maintained hotel"
Well located and very well maintained, enjoyed the stay ..Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
I loved my stay, very comfy and great service. Would love to come again and nice surrounding areaAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The hot tub was not working and the pool was tiny and overcrowded.Avis véridique Hotels.com
it was very nice little high price food but goodAvis véridique Hotels.com
Overall we were very please with this hotel. The inside is very neat with the pool and all the greenery. The kids thought is was "awesome". The kids had a great time swimming in the pool while it was snowing outside. The staff was friendly when we arrived. We would stay there again.Avis véridique Hotels.com
"Wonderful stay"
Great service. Great for children as the rooms are a good size, and the staff are very accomadating.Avis véridique Expedia
"private nite"
Unattended kids running up and down the floors for hours.Avis véridique Expedia
"One of the nicest hotels I've stayed at!"
It's very clean! The outside look of the hotel doesn't do it any justice as to how it looks in the inside. It's got great design on the inside! Def will stay again! Two thumbs up!Avis véridique Hotels.com
"Off site convention"
Nice hotel. I had little interaction with hotel staff except to complain about noisy guest in adjacent room at 11 pm they said they would send security to check and noise abated about an hour later 12 pm. It was a Saturday night. Room was very nice and bed very comfortable. Internet fee is $10 a day "please".Avis véridique Hotels.com
"Stay in Rochester New York"
Excellent hotel in a great location.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
GreatAvis véridique Hotels.com
"relaxing"
wonderful hotel will go back highly recomend itAvis véridique Hotels.com
"Everything you need in one place"
We had stayed at this hotel once before and absolutely loved it. We then planned consecutive nights with two rooms and brought family to celebrate an event, but then found out there was a hockey tournament the entire time we were there. The drunken chaperones and kids running wild for two days was not the best; we were unable to use the pool, hot tub, […] etc. and kids were bouncing balls off of our sliding glass doors in the corridor, etc. We will know to ask about group conferences the next time! Lisez la suiteAvis véridique Hotels.com
"Excellent Hotel"
Overall it was an excellent stay! The staff, room and ambience was excellent!Avis véridique Hotels.com
"close to everything we were in the area for."
All of the staff that we encountered during our stay were friendly and ready to do whatever it took to make our stay enjoyable and comfortable.Avis véridique Hotels.com
"From Pittsburgh to Rochester"
The toilet ran off and on all night.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good location with lots of amenities"
Hotel bar was not well stocked:) The staff tried their best with what they had.Avis véridique Expedia
Very pleasant stop after a long day of traveling. Beautiful hotel & helpful staff.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Extremely accessible"
This hotel is an excellent location with many great dining opportunities within walking distance. The staff was quick to serve and answer questions. The overall cleanliness (in public areas and in my room) was exceptionally notable. I would definitely recommend this hotel to a business traveler or family.Avis véridique Hotels.com
"good rate & location"
the stay was very good did not like the fact that I booked two rooms & had an extra $100.00 hold charge on my account for 3 daysAvis véridique Hotels.com
"My stay at DoubleTree in Rochester, NY."
Everything was good about the hotel. My only complaint is that I specifically asked for a room away from any kind of noise and was put too close to the lobby, on my last night there was a group of people carrying on until 3:30 am at the Atrium bar that was already closed & I didn't get any sleep that night.Avis véridique Expedia
"Wonderful hotel for everyone."
We had a first floor room by the pool area. Despite all of the people in the area, we heard no noise from it. The bed was one of the most comfortable I've ever slept on. The decor was beautiful in a contemporary way. I would say it's time for them to clean the carpets; they were pretty dirty throughout the room and hallways. One of the outlets in the […] bathroom (right in plain sight by the sink) was old and yellowed, which suggests that some details were forgotten in the remodel. The pool and hot tub were clean and large, but there were no pool towels anywhere. Somebody went and asked for some, and none came. My husband went, and was told there weren't any; however, a manager told them to give my husband some room towels. We received hand towels. The hotel was completely booked, so I would imagine that means they need to invest in more pool towels. Also, they required you to pay for wireless internet and there was no on-demand television, which surprised me since you can get free wi-fi, and get on-demand at hotels of far less quality. Despite their having several weddings going on that weekend, and being booked solid, our check-in and out were smooth, and the hotel was in a decent area for the money. Highly recommend. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent Place, Location and Value"
Everything was good to excellent. would recommend anytime to anyone.Avis véridique Hotels.com
"A Great Place to Stay!"
A wonderful experience! The hotel was clean, the pool was great! The staff were helpful and friendly!Avis véridique Expedia
"Good one but they should provide some coplementary"
Good one but they should provide some coplementary services like internet and breakfast etc.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very Nice Room and Hotel"
Pros: Large Room, Very clean, Warm cookies each day, Good pool hours, Business Center, Cons: Mostly Business Clientele, Small pool, Surrounded by major roads across the street from strip mall, no park/land nearbyAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Liovely place, clean and quietAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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