Radisson Hotel Chicago O'Hare - Des Plaines

Tres,bon hotel, chambres confortables et propres. Service de navette entre l'hotel et l'aéroport très pratique pour relier la ville en 3/4 d'heure.

Qualité de l'accueil inégale en fonction du personnel rencontré qui semble ignorer que tout le monde ne parle pas anglais couramment. Chambre correct avec lit de 180!!! plutôt came. Hotel idéalement situé pour visiter Chicago. Je pourrais y revenir.

Bel emplacement. Propre. Par contre, la climatisation des salles est très instables, les températures variant de 60•F à 80•F, ce qui pertube le déroulement de l'activité.

Hotel is nice, clean, and close to the airport and rental car returns. Unfortunately, it is very noisy. You could hear people walking down the halls and talking. In addition, the planes flying over in the evening were loud. Not a place to stay if you are used to peace and quiet!!

I liked the hotel. It was clean and the staff was professional and nice. My room was very clean and the housekeeper did a great job. I enjoyed the Sleep Number bed. Within walking distance was a Target and about 7 or 8 restaurants. It was nice to be able to walk to Target instead of calling a cab.

My sister and I stayed here because it was close to Allstate Arena (where we were attending a WWE event). The hotel staff was extremely friendly, check-in was a breeze, and check-out was even easier. It was very close to O'Hare airport, but we rarely heard the planes. It was 20 miles from the downtown attractions, which was nice. Great area near the […] hotel, and several restaurants to choose from near by. Hotel room was clean and quiet. The sleep number beds were nice to try out and were a comfortable change. My sister really liked them. I would definitely stay there again in the future. Lisez la suite

I am very happy with this hotel

Would not want anyone I know to ever stay here. Peter at the front desk made two mistakes. First was to have his buddy - Bobs the cab driver to take myself,my wife, and our seven year old granddaughter to the city. He was four times the rate as anyone else. Then tell my wife there was a pool. Not telling her it was outside until she tried to take our […] granddaughter to the pool and asking him where it was. And when my wife asked him he thought he was funny. I think not. He laughed in my wife face and embarrassed her. This person should be down-right fired. It will be a long time before I take a trip to Chicago again. Lisez la suite

I always choose Radisson hotel,Desplaines,due to several reasons,first and foremost is the location,then the qualityt,hospitality and the cooperation of the front desk gentlemen and good looking ladies as well as the other hotel staff.

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We had just arrived from vacation with my family. We had 9 bags and one got left behind at O'hare. Noticed after arriving at hotel and the gentlemen who picked us up took me back to the airport to look for the bag. We found it and back to the hotel we went. He offered to hold my bag and dropped me off at a restaurant to meet my family. Great servic […] e! Lisez la suite

Hotel is very convenient for restaurants nearby and close shuttle ride to and from airport. Shuttle runs every half hour. Room was very clean and quiet. I would definitely return.

Very easy to locate and close to the airport. Parking lot lighted and felt safe to leave during our vacation. Rooms were clean and comfortable. Slept well with an early flight.

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Great for events at all state arena, very short walk. Room was small but serviceable however the bathroom left alot to be desired- very small and dated. However for the price, no complaints and would stay there again!

Enjoyed my stay. The staff was nice, the room was comfortable and clean. Free internet was great. Only drawback was the noise from the hallway late at night. For some reason, there were men in the hallway, employees maybe, who were talking and shouting and laughing at 2 am in the morning. Made it very hard to sleep.

Very good Hotel even the price.

The staff are very nice

Radisson ohare is conveniently located close to the airport. The staff is friendly, helpful and caring. The room we had was nicely appointed and had a very good bed. I would recommend this hotel to my friends and associates. Joe and Patti, Colorado

Staff was ok, not overly friendly but not mean either. Room with 2 double beds could have been bigger. The bathroom was atrocious. It was so small that when you walked in you hit the toliet and had to move to the side to close the door. The Radisson prides itself on having Sleep Number Beds but on one of the doubles the control was broken so that was […] no help. In the King we reserved the sleep number control only worked on the very edge of the bed. All in all, not worth the money. Lisez la suite

Appreciated the frequent & free shuttle to and from the airport only 2 miles away, along with the close proximity to restaurants and Target since we didn't have a car. Also pleased to have free Internet access available in the Business Center. Very nice place.

I like the hotel's location, since we were going to a concert at the All-State Arena. I didn't like that they tried to check another guest into our room, after we had been checked in for 5 hours. I also didn't like the security guard who came to our room to find out who we were. I disliked the fact that the service desk then lied to us. They said no […] one tried to check into our room. Lisez la suite

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Nice stay, very close to Allstae Arena (about 3 blocks) Would book there again.

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great little hotel with transport to/from airport.

Has very comfortable beds and a nice shower. Have stayed here before and will stay again. Great job Radisson!!!

Just stayed one night, but this hotel will be on my list if I need to get to the airport...Shuttle leaves every 30min. Clean and Quiet, very comfortable bed.

Stayed 5 nights at hotel. Nice and clean with upgraded rooms. Did not like Sleep number beds. Too hard to get right comfort. No free breakfast but did have a breakfast cafe. Close to Airport and next to Allstate Arena

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My husband and I booked the room for one night prior to our departure from Ohare. The room was very nice, but we found the hotel to be very noisy, must have been a party upstairs. We were also awoken at 2am by a loud knock on our door which was very frightening and this was not the wake up call.

We felt this was a decent hotel. Our room was clean, and fairly decent servie from the front desk staff. However, we put out the do not disturb sign becuase we did not want maid service that day, and when we came back, the maid's had gone in and changed and cleaned everything. The hotel could stand for some updating, such as carpets, and doors, but […] otherwise pretty good. We were next to the OHare airport and didn't really hear the airplanes until the last day we were there. Not sure why we didn't hear them the other days, but it was good while we were there. The hotel was in a good location for us, only a short distance to the El train, and other local shopping and restaurants. Cost was about half that of dowhtown hotels, and so we would stay there again. Lisez la suite

I felt the staff seriously lacked Customer Service Skills. When we walked in no one looked up to greet us and when we walked past later on going out we were ignored by the Front Desk Staff. They were not busy in fact on our second time of passing the two staff were talking about personal issues.

Great place, very comfortable. Arrived four hours before check in and was allowed to check in early so I didn't have to disrupt my plans in the city. Airport shuttle was very prompt and staff were very polite. The sleep number bed was amazing!!

I stayed here because my flight came in late and I wanted to go somewhere right after my flight (next day had plans at a hotel downtown) and this place was a great deal, shuttle service from the airport, clean, friendly service. Close walking distance to a couple of restaurants as well.

Clean, staff courteous, easy access to O'Hare

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Ce client n'a pas laissé de commentaire.

Radisson has attempted to upgrade this old hotel with some amenities - e.g. Bakery/cafe and wireless internet, but one step inside and the look (and smell) of the place overwhelms you. Unless you're nostalgic for the early 70's, the carpet alone will cause an epilectic seizure. Brown and orange -- yuck. The "artwork" in the room was also odd, and the […] furniture dinged. Also, the buffet breakfast just wasn't that good -- certainly not $10 worth. Save your money and trot over to the IHOP instead. The toiletries and bath towels are distinctly under-par. On the plus side, the beds (Sleep Number) are nice; room service was prompt, and the shuttle bus to O'Hare a nice convenience. Okay for 1 night, but not a destination hotel at all. Lisez la suite

Hotel is located close to O'Hare but noise is not an issue. It is NOT a good spot if you plan to commute to downtown Chicago. On the second day of the stay we simply forgot to leave a tip for the cleaning staff and upon our return to the room in the evening found out that our towels had not been replaced (although the used ones were taken). I thought […] that tipping was in support/appreciation of the services, not a fee to qualify for basic service. Lisez la suite

This hotel was off the charts. Excellent. Clean. The beds were the most comfortable beds I have ever slept on. Staff nice and friendly. I brought to the attention of house keeping that water was puddled in front of the ice machine. It was taken care of immediately. Kudos to the staff. You know how to run a hotel.

Yes its a big place but very well kept and excellent price. After travelling 16 hrs by plane it was a great place to relax and get a good nights sleep. It was quite and comfortable with staff being very helpful. Breakfast was also very good at the buffet in the hotel. I would recommend this room to all based on the quality and value.

I really enjoyed my stay.. It was very delightful. My only gripe was that I thought the continental breakfast was included with the stay & it was not.. Other than that it was very enjoyable

Nice hotel. A lot of road construction. Friendly staff.

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The Radisson Front Desk staff were not very helpful, although they did let us check out later than most hotels would. If it wasn't for meeting with 2 managers just by chance one morning, we would not have known about their free shuttle service to a local train station into downtown Chicago and other attraction savings, instead of catching a taxi which […] would have cost much, much more. Often it seemed that even though they had 3 people behind the counter, it was a "big deal to them" to answer our questions. The location was great though. Lisez la suite

Very comfortable stay, especially the pillows. They were the best part, and helped us have a great night's sleep prior to our flight out. The sleep number bed was also a nice perk, and interesting to try out. This hotel is conveniently located near the airport. It took less than 10 minutes to get there. I rated this location down one star because […] of the air conditioner. While it worked well (which is the most important thing), the fan was extremely loud and made it difficult to even have a conversation. Despite this, I would stay at this location again without hesitation. Lisez la suite

The staff at the hotel were extremely helpful and curteous.