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Situation
Au cœur de Toronto, l'établissement Hyatt Regency Toronto est très pratique pour les voyageurs d'affaires. cet hôtel se trouve à quelques minutes de marche des sites Princess of Wales Theatre et Metro Toronto Convention Center. Nathans Philips Square et CN Tower-Tour CN se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Hyatt Regency Toronto possède un centre de remise en forme, une piscine extérieure, un sauna et un centre de fitness. Les clients peuvent accéder à Internet haut débit avec ou sans fil dans les espaces communs (prestation en supplément). À l'attention de ses clients en voyage d'affaires, cet hôtel 4 étoiles propose diverses prestations, dont un centre d'affaires, des salles de réunion pour petits groupes et une salle de réunion/de conférence. Cet hôtel très pratique pour les voyages d'affaires abrite un restaurant, un café et un bar/lounge. Un parking est à la disposition des clients moyennant un supplément. Le personnel de l'établissement propose un service de conciergerie, une assistance pour les visites touristiques/achats de billets, un service d'organisation de mariages et un service de traiteur. L'établissement inclut une piscine extérieure en saison, un personnel multilingue et des boutiques de souvenirs/kiosque à journaux.
Chambres
Les 394 chambres de l'établissement Hyatt Regency Toronto sont climatisées et comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un coffre-fort. Les chambres offrent une vue sur la ville. un téléviseur à écran plasma 42 pouces donne accès aux chaînes par le câble et des films payants. De plus, un bureau et un téléphone avec haut-parleur avec répondeur vocal sont disponibles dans toutes les chambres. L'accès à Internet haut débit avec ou sans fil est proposé (prestation en supplément). Les lits comportent de la literie de marque. Les salles de bain sont pourvues d'un ensemble douche/baignoire et un sèche-cheveux. Les chambres ont également une cafetière/bouilloire à thé et un fer à repasser/planche à repasser. Les services et équipements suivants sont disponibles sur demande : un réfrigérateur, un service de préparation de lit et un service de réveil par téléphone. Un service de ménage est proposé quotidiennement. Toutes les chambres de l'établissement Hyatt Regency Toronto sont non-fumeurs.
"proximité aéroport"Avis d'un client Hotels.com envoyé le 2 mai 2012
impressions excellentes nous avons aimés : la disponibilité a toutes heures de la navette et avec le sourire vers l aéroport : l'accés internet avec imprimante gratuit dans le hall : le petit déjeuner complet avec l' accueil souriant nous le recommanderons
"Trés classe et bien situé"Avis d'un client Hotels.com envoyé le 2 mai 2012
Hotel trés classe et trés bien situé sur une rue commercante au centre de toronto je le recommande sans pb à tous on se sent comme dans un grand hotel alors ke le prix est abordable. Seul bémol la salle de bains un peu petit et l'eau chaude ki faisait des siennes car on arrivait pas à la regler
"bon rapport qualité prix"Avis d'un client Hotels.com envoyé le 27 avr. 2012
Bon rapport qualité prix, impératif d'avoir une voiture, piscine et jacuzzi, salle de sport, après une journée de visite, c'est toujours sympa. Petit déjeuner continental compris
""Avis d'un client Hotels.com envoyé le 23 avr. 2012
TOUT A ETE TRES BIEN. HOTEL TRES CALME. PETIT DEJEUNER IMPECABLE.
"tres bon rapport qualité prix, bonne situation"Avis d'un client Hotels.com envoyé le 24 janv. 2012
Proche du centre ville, prix très abordable, chambre bien équipée avec TV et baignoire (quoique qu'un peu petite mais je pinaille) Personnel agréable. La seule fausse note est le petit déjeuner continental (jus d'orange coupé à l'eau et tres acide, pas de chocolat chaud, baggel et pain de grand surface) Cela dit, quand il fait -15° on a pas le courage d'aller au Starbucks du centre ville.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Hyatt Regency Toronto possède un restaurant servant le petit déjeuner, le déjeuner et le dîner. Un service d'étage (horaires limités) est disponible.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
"Un hôtel de grande classe idéalement situé"
Idéalement situé à proximité des principaux sites touristiques. Oublier votre voiture et circuler vers tous les musées et autres points de visite à pied ou avec le tramway qui passe au pied de l'hôtel.
Ce client n'a pas laissé de commentaire.
L'Hôtel est bien situé, mais l'inconvénient est qu'il y a une discothèque à côté et que même du 14ième étage, pendant la nuit, la musique et le bruit de la foule nous ont empêchés de dormir (cela a cessé vers 15h30 a.m.).
"Hyatt Regency Toronto: proche sites culturelles"
Ce client n'a pas laissé de commentaire.
"Contempary and very good rooms"
Very pleasant stay in a great location. Ample restaurants in and around the hotel. Would stay there again!
"Average Hotel"
The free breakfast was good. The hotel itself was nice, but nothing special. Parking seemed very expensive.
"Great location near art gallery of ontario"
Excellent hotel. Within walking distance of the AGO and other attractions. Rooms were very clean and comfortable. Staff was very friendly and helpful
"amazing night at the hyatt"
Room was great they upgraded me from queen to king bed. Room was clean nice smelling and love the big flat screen on the wall. Right in the middle of the entertainment distict. Hotels.com had a special cheap rate i couldnt refuse and tried it out. I would stay there again for sure.
"So convenient and close to entertainment area."
This is down town Toronto where stores, resteraunts and theatres are open. Unlike other areas where all is 9-5 business monday - fridays.
"Nice modern room"
Pleasurable stay.
Hotel rooms, halls starting to show it's age
"Disappointing"
It was disappointing to find no valet parking serve in a downtown hotel. The room had only one small easy chair (in a king size room) The bathroom had no towl rails and the counter space for toiletries was almost non-existant. There was no minii-bar/fridge. We checked out early in disappoiniment.
Had a very pleasant stay. Was so nice to be right in the heart of the city. Thanks
What good. Only one comment bathroom floor was not clean.
Only complaint $4 for a 500 ml bottle of water with a note "Enjoy and rehydrate your body"- is unfair. Next time in an emergency I'll take my chances with tap water!!
"Lovely hotel with a great location"
Ce client n'a pas laissé de commentaire.
"perfect location for the theatre and dining"
loved the hotel and the staff was friendly and helpful.
Ce client n'a pas laissé de commentaire.
"good"
very nice hotel
"Hyatt Regency Toronto - great service"
Great service and very friendly, helpful staff. They do not allow anyone who is not a registered guest into the rooms after 10pm which makes it nice for people who want a relaxing, romantic getaway. Location is great...right in the thick of the entertainment district.
"Nothing Special."
This hotel was okay. It wasn`t a disaster but also not a palace. Much of the interior of the room seems outdated.The first room was unacceptable to me. It just seemed too run down compared to the deceiving website photos. I found the bed terribly uncomfortable and the only thing I enjoyed was the T.V. The hallways to the rooms shows its age. Dirty […] wallpaper by the elevator and worn carpet. The staff were helpful and pleasantly nice. The food was decent. I ordered room service and it was pretty good. The bar area was inviting and suffient for a couple of drinks. Overall, I wouldn`t stay at this hotel again or recommend it. I never slept my whole two nights because of the stupid layout of the bed. This hotel is showing age. Intercontinental Centre on front street is a much wiser and modern decision if choosing to come to Toronto. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
hands down best hotel i've ever stayed in
Thank you for taking a moment to share, what you feel, was the best hotel you've ever stayed in! It's great to hear that we could help make your stay so memorable and fantastic. We hope to have an opportunity to welcome you back again. Your referral is our biggest compliment. Sincerely,
1 réponse par Hyatt Regency Toronto"great hotel"
nice place and perfectly located. I will go back for sure!!
"Friendly staff and clean, comfortable property"
Friendly staff and clean, comfortable property with great selection of interesting restaurants within 2 blocks. Recommended
"Ideal location for sports events"
My husband and I stayed for our first time at the Hyatt Regency. Very attentive staff at front desk, restaurant maintenance and conceige. Slight signs of rooms being tired (stain on carpet and bathroom mirror surround plus, consistently failed bed light) all minor otherwise enjoyed our stay and look forward to our return!
Ce client n'a pas laissé de commentaire.
"A little dated"
The Hyatt is a nice hotel, but could really use an uplift. The decor is dated and a little worn. Overall, the location is terrific, the rooms are comfortable and the price is right!
"Hyatt Regency Toronto"
The room was not made when I arrived, sheets were all over and there were stains all over one of the beds.
"Avoid the breakfast buffet1"
Our overnight, family stay was wonderful in every way - until we ate in the downstairs restaurant for breakfast. The staff was lovely, but the food was deficient - specifically the buffet. Ex. The scrambled eggs had a bizarre flavour, the maple syrup wasn't maple or syrup. (What WAS that anyway?) . We paid $100 for 2 fruit parfaits and 3 buffets. We […] left the table still hungary. Lisez la suite
Thank you for your feedback regarding your recent stay. I am pleased that you had a wonderful stay. We appreciate your comments regarding the breakfast. I will pass along your feedback to our restaurant about the food. We look forward to welcoming you back to Hyatt in the future!
1 réponse par Hyatt Regency TorontoCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Nice hotel, service was ok"
We arrived as a group of 4 girls to stay for 4 nights, I had requested joined rooms with a king and 2 queens plus had confirmed a few days before our arrival as the travel agent recommended, it did not seem like the hotel made any effort at all to make that happen, plus no apology. One morning we asked an employee for directions to a good restaurant […] for breakfast and I think he directed us to his friends restaurant or something, it was super small and kind of dirty so we left. The fan in our bathroom was not working. Otherwise the rooms were nice and the staff was polite enough. It is in a perfect location. Lisez la suite
Thank you for taking the time to share feedback about your recent stay at our Hyatt Regency Toronto. We're delighted to hear how well our location worked for you while you were with your group of friends. We're sorry that your room requests couldn't be confirmed in advance, and the hotel was unable to honor the connecting room request upon check in. Hyatt wants our guests to feel welcomed, and making sure your requests are met, is a priority for us. We hope to have the opportunity to welcome you back again. Sincerely,
1 réponse par Hyatt Regency TorontoCe client n'a pas laissé de commentaire.
"Super Comfy Bed"
Very comfy bed which I loved. Had to pay $14 a day for internet which I did not love. Overall, convenient location and a good stay. Stephanie at the front desk was a huge assistance with any concierge-type needs we had.
"Definitely not 4 star material"
While the location was superb the maintenance and condition of the hotel leave something to be desired. They room was not very clean (there was a potato chip on the night stand), the door was open when we arrived and the bathroom door would not stay shut. The staff was not very friendly although they seemed to be preoccupied with the rap video rejects […] hanging out in the lobby. I would barely classify this hotel as a 3 star. Lisez la suite
"Great Stay!"
The outside of the hotel looks kind of run down and crappy but inside the rooms are really nice and the staff was very nice as well. It is in a great area of town right near the theatres and a bunch of restaurants and clubs. I would reccomend it to anyone...Dont let the exterior of the building fool you.
Hello! Thank you for taking the time to share feedback with regards to your recent stay at our Hyatt Regency Toronto. It's great to hear how much you enjoyed your stay. Often, we hear lots of enthusiastic feedback, from our guests, with regards to our hotel's location, and the close proximity to the exciting downtown district. We'll make sure our employees are recognized for the great customer service they provided for you, during your visit. We hope to welcome you back to our hotel again.
1 réponse par Hyatt Regency Toronto"Hotel room was dirty it, would not recomend"
Costomer service was ok at the hotel counter, but the room was not clean, the toilet was dirty, the set up was ugly not what I expected from a hotel of that stature! And to top it off u had to pay almost 20$ dollars for 1 day of wifi in ur room that is insane!!!!! Horrible experience I do not recommend this place to anybody else,,,
Hello! Thank you for taking a moment to share feedback about your recent stay at our Hyatt Regency Toronto. We're sorry to hear this stay did not meet your expectations. We take your feedback very seriously, and our guest satisfaction is our main priority. We work very hard to make our guests needs are taken care of. We will make sure to recognize our employees for their customer service. We hope you'll give us a second chance to host you again.
1 réponse par Hyatt Regency Toronto"Great locatioin"
Enjoyed my stay very much. Cleaning staff were very friendly and courteous. Always a friendly greeting in the morning. Very close to anything you might need.
Thank you for taking a moment to share feedback about your recent stay at our Hyatt Regency Toronto. We're glad to hear you enjoyed our hotel and how our great location worked for you. We'll make sure our housekeeping staff is recognized for their friendliness. Hyatt takes pride with making sure our guests feel welcomed. We hope to see you again. Thank you for your compliments.
1 réponse par Hyatt Regency TorontoCe client n'a pas laissé de commentaire.
Great location fast friendly staff
"Hyatt Regency Toronto"
Great location, friendly staff, clean and tidy room, everything was as we expected. However we would have appreciated free wi-fi.
"A perfectly located hotel"
This Hyatt is perfectly situated. The streetcar line stops right at the corner of the block, its in the theater district, an easy walk and close to the subway underground and in a great neighborhood. The staff was very helpful with getting me to where I needed to go and the skyline view from my hotel window was beautiful. I'll definitely be staying […] here again when my travels take me to Toronto! Lisez la suite
"Regency Hyatt, King St., Toronto"
Extremely comfortable bed.
"One night stop in toronto"
I stopped in Toronto for a night on the way to Seattle and stayed at the Hyatt Regency. Overall this is a very nice hotel, the staff are excellent. The only slight letdown was a few details, it was a shame they charged for bottles of water, the "manual" didnt explain the fitness facilities or wifi, but these were only small things. Overall a very enjoyable […] stay. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Now children..."
Okay, so upon booking AND paying for my hotel 2 months in advance, I walk in and they tell me that the booking wasn't definite, that my $XXX.XX didn't get me a room... So after a half hour of looking they find me one. And then he tells me an additional one hundred dollars will put on my credit card for security deposit... Okay whatever, so we finally […] made it there, an additional $100, who cares. I made it that's all i cared about. Upon trying to get to the room, three different people stopped us and made sure we aware there was a 10 o'clock noise curfew... Lastly, I paid 25 bucks for an additional roll away bed before arriving to the hotel. So when we got there, The manager told us it was a fire hazard to have said roll away bed. What gives? Next time, Holiday Inn. Lisez la suite
I am disappointed to hear that your stay at our property was less than ideal. I will be sure to pass your comments along to our team letting them know about the issues you experience with your reservation. We do not allow roll away beds in room with double or queen size beds due to fire code. Roll away beds are only permitted in rooms with one king size bed. Your feedback is very much appreciated. We hope to have the opportunity to welcome you back to Hyatt in the future.
1 réponse par Hyatt Regency TorontoLes avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
