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Situation
A Tucson, l'établissement Hilton Tucson East se trouve dans le quartier des affaires, tout près de Park Place Mall et Trail Dust Town. Les sites Tucson Botanical Gardens et Reid Park Zoo se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Hilton Tucson East possède une piscine extérieure, une baignoire spa et un centre de fitness. L'accès gratuit à Internet haut débit avec ou sans fil est disponible dans les espaces communs. Pour les voyageurs d'affaires, cet établissement 3,5 étoile(s) met à disposition un centre d'affaires, une salle de réunion/de conférence et un équipement audiovisuel. Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un restaurant et un bar/lounge. Le personnel de l'établissement propose un service de conciergerie, un service d'organisation de mariages et un service de traiteur. L'établissement propose un personnel multilingue, des boutiques de souvenirs/kiosque à journaux et une laverie. Le parking (avec ou sans service de voiturier) est gratuit. Cet établissement possède des espaces réservés aux fumeurs.
Chambres
Les 232 chambres de l'établissement Hilton Tucson East sont climatisées et comprennent une station d'accueil MP3 et un coffre-fort. L'accès à Internet haut débit par Wi-Fi est gratuit. un téléviseur à écran plat 32 pouces donne accès aux chaînes thématiques par le câble, une console de jeux vidéo et des films payants. Toutes les chambres possèdent un bureau, des journaux gratuits en semaine et une ligne téléphonique multiple avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les salles de bain comprennent des articles de toilette de luxe, un miroir de maquillage et un sèche-cheveux.
Les chambres ont également une cafetière/bouilloire à thé et un fer à repasser/planche à repasser. Les services et équipements suivants sont disponibles sur demande : un réfrigérateur, un micro-ondes et un service de réveil par téléphone. Un service de ménage est proposé quotidiennement.
""Avis d'un client Hotels.com envoyé le 6 janv. 2012
petit dej moyen
"Howard Johnson Inn Tucson"Avis d'un client Hotels.com envoyé le 14 nov. 2011
Bien , un peu dans une zone industrielle.
"Très joli hôtel hors du centre"Evalué par Roland S de "Genf" le 16 oct. 2011
Hôtel très agréable et calme avec une jolie cour intérieure et piscine (pas chauffée), chambre propre et bon lit. Petit déjeuner impeccable. On retourne volontiers. Seul petit probleéme. Le wifi ne fonctionnait pas dans notre chambre (probablement trop éloigné), mais il va bien aux endroits plus centraux.
Avis d'un client Hotels.com envoyé le 13 juin 2011
Ce client n'a pas laissé de commentaire.
"University Inn à Tucson AZ, un bon plan"Evalué par Gerard G de "Paris, France" le 6 juin 2011
Excellent rapport qualité prix. Chambre confortable et très propre. Situation pratique pour visiter la ville, mais aussi pour rejoindre les environs. Très bon accueil.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Hilton Tucson East possède un restaurant sur place. L'établissement met à disposition des clients un service d'étage (horaires limités).
Une piscine extérieure et une baignoire spa se trouvent sur place. Les infrastructures de loisirs incluent également un centre de fitness.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Everything was great, no problems
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Tucson Hilton - awesome"
Our room at the Tucson Hilton was very comfortable. The bed was phenominal -- comfortable and luxurious linens. Big fluffy towels. Very nice amenities. Very quiet, double paned windows. ... and when we arrived, there in the lobby was the Easter Bunny, posing with kids for a picture, and warm chocolate chip cookes and milk! WOW!
"watch out"
WE had stayed at this hotel about 4 years ago. We went to Tucson to lay in the sun and relax. When we got to the hotel we went to the pool. We were told by a manager that we had to leave the pool as there was a wedding. He told us that we should not complain as it was a girls special day. In our room in the bathroom were little black bugs. Out lock […] on the door was broken and the television clicker did not work. We told the front desk and nothing got fixed. We went to buy bug spray to take care of that mess. We told the desk for two days and kept getting the same line, that they would get to it. Nothing was ever done. It was obvious they just want to pack the hotel and no customer service. DIRTY ROOM, DIRTY POOL STAY AWAY! Lisez la suite
"Hilton Tuscan East"
We found that the sink was plugged, the carpet had loose threads which could cause ladies with high heels to trip and perhaps fall, the hook on the bathroom door for hanging towels came out of the door when the bath towel was hung on it. The ice machine on the floor of our room did not work and had to go to another floor for ice.. We were disappointed […] with Hilton and do not think we will go back to any Hilton Hotel in the future. I did tell the front desk of the problems when we checked out. Lisez la suite
"Hilton Tucson East"
Excellent stay. All staff VERY nice and helpful. Great room over looking the Santa Catalina Mountain range. Excellent Hotel. Max was especially helpful!
Ce client n'a pas laissé de commentaire.
"Hilton Tucson East"
The hotel disappointing for a Hilton. The Hotel is is bad need of a makeover. Our TV had very poor reception ... So blury that one can't read the scores of the basketball games going on. I had better reception through the Internet on my iPad. Also was frustrating that we had to pay an additional $10 a day just to have something on the TV for our kids […] to watch. Bathrooms were small and had maintenance issues. Their pool and spa was small and they always seem to run out of towels. Had to ask multipal times for towels where the staff was very slow to respond. The hotel also had a number of functions at the hotel where the hotel did not have a separate room for. Instead they blead into the hallways and took over the pool area. Made it uncomfortable having to make your way through a wedding party just to get to your room and felt trapped in the room due to not wanting to disrupt the function on going in the hotel. For the price payed ... It also was surprising that there was no continental breakfast offered as part of the stay. If it was a high end hotel I would understand. Most Hilton's are ... But this hotel was far from a high end hotel. They need to keep up with the times and provide more for their customers. The area was nice and it is a great place for the hotel ... But the stay fell short of expectations ... Especially for a Hilton. During our long road trip we had stayed in a Holiday Inn, Meriott, and a Hampton Inn. Each was by far better than this hotel. I would not recommend this hotel if staying in Tucson. Lisez la suite
Overall stay was OK but did not meet expectations. Maintenance needs improvement.
"It was just "OK""
Elevator was broke, room was "OK", beds were not the best. In need of a refresh.......Was convenient to the east side and compared to what you can get elsewhere in Tucson (around that area) it was satisfactory however compared to what you can get for that same amount of money in another part of the city or in other areas in the US it would rank at mediocre […] at best. This is the second time weve stayed Lisez la suite
"The Hilton in Tucson"
Ce client n'a pas laissé de commentaire.
"Not very suitable for a "vacation" hotel"
As a midwesterner coming to Az. for a vacation. We chose the wrong hotel. Hilton Tucson East is much more catered for the business/milatary class.Inconvenient for "having a good time". Our room was neglected one day for housekeeping and another day my bathing suit was taken by mistake. No apologies,no nothing. They did'nt seem to get the billng correct […] either. The room was under two names and we gave our room number to the bartender and she said we walked out on the tab. We were embarrased. We were confused in the "Vistas" dining room too, as to who could eat what and how we would get billed and they had that messed up as well. Not happy. We did not feel welcome at all. Lisez la suite
Ce client n'a pas laissé de commentaire.
Clean, comfortable beds. Staff was friendly & accommodated for a special request for refridgerator. Came right away. Higher end toiletries :-)
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Bathroom sink dirty, carpet in poor shape, refrigerator in extremely poor condition. My room door was left OPEN when staff put the refrigerator in, was open over 8 hours while I was out. EXTREMELY dissatisfied with my stay, will not return.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
clean property. friendly staff. rooms are comfortable.
"Happy with my stay"
My lady and I stayed at the hotel to get away from the family for her B-day. We reserved a smoking room and discovered when we got there that they only have 3 smoking rooms, so we didn't get one but we enjoyed ourselves none the less. They gave us free cocktails for our B-days (mine was only 2 wks. prior) and were very friendly. I would recommend this […] hotel to anyone. I was very pleased with the whole experience. Lisez la suite
we enjoyed staying at the Hotel.
"Tucson Hilton - decent location; good hotel"
There aren't many hotels in this area, so this hotel is great for the area. There was a little medical cleaning smell in the hall on our floor, but it simply may have been the cleaner they used. Staff is very friendly. Stay was only one night, and it was just fine.
"Mixed bag at a decent price"
Friendly staff and service outweighed most of the minor complaints here. The hotel seems to date back to the 1980s. It may have had a face lift in places and the rooms may have been moderatly updated and recdecorated, but things like outmoded bathroom fixtures betray the age of the place. Our bathroom was tiny with a shower that had old fashioned sliding […] shower doors, a shower head that was in need of repair, and an improperly laid floor so that the rear of the shower filled up with water and didn't drain properly. You ended up standing in about one quarter inch of water even for a brief shower. Luckily, it never overflowed onto the bathroom floor. The bed mattresses and pillows were too soft. This is something we continue to find wherever we go. It's supposedly "luxurious" but it's just plain bad for our backs and necks. The free WiFi failed for our first night. There was some odd problem with people (like me) who own Apple computers and Mac laptops trying to use the WiFi. An IT guy came to our room personally and apologized and explained he would fix it all in one day. It was fixed by the morning. I was glad because our back-up 4G device wouldn't have worked since Clear is not offered anywhere in Arizona. We didn't eat in their restaurant or use any amenities like the pool or fitness center. Really these are minor gripes. Overall it was safe and quiet and clean which is all we ever really want. Anything else tends to be a bonus. But in this case - no bonuses. Lisez la suite
"internet"
Internet would not work. Wifi or hard wire.
"needs upgrade"
Hi, A/c rattled all night.
"Hilton East Tucson AZ"
Comfortable rooms. A little noisey when the trash compactor goes at 10PM
Ce client n'a pas laissé de commentaire.
"Hilton Tucson East- Great place to stay"
The Hilton Tucson East is a beautiful hotel with great amenities and a fabulous view. Everyone was very helpful and courteous. Kira and the manager were so nice. I will be staying there often in the future. The room was very comfortable.
Ce client n'a pas laissé de commentaire.
"Great Location, good food, Bad room and service"
The location is great. It is close to everything we needed to do in the Tucson area. The bar is nicely decorated and the staff is very good. The bar food is very good and the restaurant is decent as well. However, our room was terrible. The A/C was set to not go below 65 deg, but it never reached that temperature. As a result is was fairly warm in the […] room (I would hate to be in this room during the summer when the temperature reaches well into the 100's). Also, the A/C was very noisy. The toilet leaked every time it was flushed. It was not a very bad leak but enough to be irritating. I had to keep a towel on the floor to soak up the water. I dont know exactly what was wrong with the bed but it was not very comfortable to me (my wife was fine with the bed). Upon our exit there was not anyone (Bell Captain) there to assist with the luggage. I'm very capable and was able to retrieve the luggage cart myself and pack our luggage, BUT it is my expectation that there is staff available at this level of hotel. All in all I was disappointed with my stay. but I must admit that the location is perfect. I just would like for the amenities to be upgraded. Lisez la suite
"Always a Pleasure"
It is always a pleasure to stay at the Hilton Tucson East. I've never been disappointed with their service. The staff is courteous and professional, and the rooms are always impeccably clean. Thank you all for making my stay a pleasant one, always.
"Would Stay Again"
Very close to a starbucks, grocery store, ~30 minutes from the main Sabino Canyon hiking trail
Ce client n'a pas laissé de commentaire.
"Tucson East locations"
The staff was very friendly and accomadating! I had an allergy issue with down pillows and they handled problem immediately. The only issue I had was 4 buses arrived and it took 15 minutes to get back into my room. There was no stairwell available for general use, only for emergencies! Had a great night sleep, was very quiet and bed was very comfor […] table! Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Wouldn't pay full price"
Hotel decor and staff nice. However, walls were paper thin or sound may have been coming through vents. Also, bathroom was small and cramped. We got an awesome deal through hotels.com, including 3rd night free; would have been disappointed if we paid full price. Overall, hotel is beautiful, just wished it provided more sound proofing.
"Okay hotel"
Room run down. Saw maintenance man peeing on lawn from our window. We went two days before Christmas and the lobby was so cold the personnel had coats on and we could see our breath. Very strange stay. The maintenance man watering the lawn with his urine was the highlight.
"Hotel in Tucson"
The Hilton was beautiful and quiet. It was situated in east Tuscon. Other than the busy street getting to the hotel (mind u it was Christmas eve near a mall) it was real easily to get to and locate.
"Expensive for motel 6 quality."
I thought the Hilton was supposed to be nicer than a standard hotel.
"Good for a short stay"
Hotel well maintained, clean and comfortable rooms. We experienced good serice, in particular, at the front desk, where a blond lady (sorry, did not get her name, went the extra mile to get us complimentary teri robes so we could enjoy the outdoor jacuzzi in what was cool out door December weather. A little bit out of the way, but good value/
"Nice"
It was a nice place, i got the 24 hour special rate of 62 per night, instead of the regular 99. the beds were perfect and comfy. this matters most to me. room was clean, nice view of the moutains, nice and friendly staff. provide christmas cookies and hot cooco in lobby. downside it is inland far from freeway. but nice and close to the park view […] mall. Lisez la suite
This is a great place to stay. Very nice. I would stay there again.
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