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Situation
Renaissance Dallas Hotel se trouve à Dallas (Market Center), à proximité de Dallas Market Center, University of Texas Southwestern Medical School et American Airlines Center. Children's Medical Center of Dallas et Parkland Memorial Hospital - UT Southwestern se trouvent également à proximité.
Caractéristiques de l'établissement
Renaissance Dallas Hotel possède une piscine extérieure, un centre de remise en forme et un bain à remous. Un accès haut débit à Internet avec ou sans fil est disponible dans les espaces communs (prestation en supplément). Cet établissement 4 étoiles met à disposition un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un restaurant et un bar lounge. Le personnel de l'établissement offre un service d'organisation de mariages et un service de traiteur. L'établissement propose un sauna, une boutique de souvenirs/un kiosque à journaux et une laverie.
Chambres
Les 514 chambres de l'établissement Renaissance Dallas Hotel sont climatisées et comprennent une cafetière ou une bouilloire à thé et des journaux gratuits en semaine. Les lits sont dotés de matelas à plateau-coussin et sont préparés avec de la literie de marque, un édredon de plumes et de la literie de qualité supérieure. L'accès à Internet haut débit avec ou sans fil est proposé (prestation en supplément). La télévision permet d'accéder aux chaînes thématiques par câble et propose des films payants. De plus, un bureau, un fauteuil ergonomique et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire, des articles de toilette de luxe et un sèche-cheveux. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Un service de couverture, un service de massage en chambre et une literie hypoallergénique sont disponibles sur demande. Un service de ménage est proposé tous les jours.
"Propre et comfortable à bas prix."Avis d'un client Hotels.com envoyé le 8 févr. 2013
Très bon séjour.
Avis d'un client Hotels.com envoyé le 27 déc. 2012
Ce client n'a pas laissé de commentaires.
""Avis d'un client Hotels.com envoyé le 17 déc. 2012
Très bon hôtel...mais pour ce qui est des activités alentours ou ne serait-ce que pour avoir une carte des environs, vaut mieux se renseigner sur internet. Mis à part cela, c'est vraiment très bien.
"Très bon rapport qualité prix"Avis d'un client Hotels.com envoyé le 13 nov. 2012
Très bon hotel, chambres propres et bien équipées. A proximité du parc six flags et du stade des cow boys. On apprécie la piscine couverte et la salle de sport (même si elle est un peu laissée à l'abandon). Petit bémol sur le petit déjeuner moins fourni que dans d'autres hotels, mais les gauffres en forme de Texas sont délicieuses.
"parfait!"Avis d'un client Hotels.com envoyé le 2 nov. 2012
Je suis reste 2 nuits et tout a ete parfait!L hotel est en tres bon etat,il est situe a cote du centre commercial,donc restaurants et supermarches sont a proximite,l aeroport est a peu pres a 15 kms.Les chambres sont grandes tres propres et tres bien equipees,il y avait meme un lave vaisselle dans le coin cuisine.Il y a un acces internet gratuit en wifi.Le lit etait vraiment tres confortable!Le petit dejeuner est gratuit.J y retournerai sans aucun doute lors de mon prochain sejour a Dallas.Il faut absolument aller faire un tour au Grapevine Mills mall qui est a 10 mins de l hotel!
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Établissement vert/durable - Certification de degré 2
Cet établissement participe au programme de certification suivant : Energy Star For Hospitality. Cette évaluation de degré 2 permet de mesurer l'impact de l'établissement sur un ou plusieurs des éléments suivants : l'environnement, la communauté, le patrimoine culturel, l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées par un évaluateur ou un vérificateur interne à ce programme de certification.
Le petit déjeuner (buffet) est disponible en supplément.
Asador - Ce restaurant sert le petit déjeuner, le déjeuner et le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar.
Un service en chambre (horaires limités) est disponible.
Une piscine extérieure et un bain à remous se trouvent sur place. Les infrastructures de loisir comprennent également un centre de remise en forme et un sauna.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
THE STAFF AT THE HOTEL WERE 2nd TO NONE. THE SERVICE AND HOSPITALITY WERE TOP NOTCHAvis véridique Hotels.com
"charge for wifi"
Nice location for the convention but not much else. The charge for wifi is a bit much. Most places have free now.Avis véridique Hotels.com
"ALL the comforts of home!"
The hotel was across the street from the Anatole which is where the convention I was attending was held. My room was very comfortable and had nice amenities like a mini refrigerator and iron and ironing board. The rooftop pool and gym was great and open late so I could do my workout even though I got to the hotel after dinnertime. The breakfast buffet […] on Friday was okay - the fresh fruit was the best part and had a large variety of delicious in season fruits! I found out from other convention attendees that had rooms at the Anatole that that hotel stripped the rooms of all the amenties - even the coffee makers were taken out and they paid MORE for their rooms than I did and I got ALL the nice things a 5 star hotel gives you! I will re-book at this hotel for A-KON 2014 - the service was great and the room worth the money I paid!! Lisez la suiteAvis véridique Hotels.com
"great place to stay"
loved the restaurant, loved the atmosphere, room was a little warm but other than that everything was perfect. We will stay here again!Avis véridique Hotels.com
"Great Experience"
Upon arrival at the hotel, we learned that it was valet parking only - with a $22 per day fee. I was unhappy about this, as had not expected this additional fee. At the end of our stay, I got my folio of charges to review. To my surprise, the hotel had automatically reduced my expected overnight fee by $30/night which completely offset the parking fees. […] This attention to detail, along with the friendly and helpful demeanor of all staff, made for a truly great experience. Lisez la suiteAvis véridique Hotels.com
"safe area"
Clean and Safe.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
perfectAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great hotel!"
Overall, the hotel was amazing! The rooms were immaculate and very spacious. The hotel staff were very courteous and helpful. The restaurant exceeded expectations! All of the food was hormone and antibiotic free, local, well prepared and tasted delicious. The rooftop pool was not heated as indicated but was pleasant. Also, the rooftop pool area could […] use some additional plants to brighten the surroundings. This hotel is definitely recommended! Lisez la suiteAvis véridique Hotels.com
"Clean and Convenient Hotel, Meets Expectations"
I certainly have no complaints about this hotel. Everything was super clean, service was speedy, and staff members were very friendly. Location is fantastic and close to the heart of Dallas. Fitness center on the 30th floor was nice. Rooftop pool and hot tub were nice, although somewhat anti-climactic... I suppose I was expecting a dramatic poolside […] view of the Dallas skyline, and was disappointed that the tall cement wall surrounding the rooftop amenities completely obstructed what could have been an astounding, memorable view (Although I realize safety here is a concern, it doesn't seem that it would be too difficult or cost prohibitive to add windows or a viewing area so that guests can take advantage of the cool views). Our deluxe room was high end and modern with a stunning view of downtown, but somewhat devoid of the character we were expecting from a hotel of this price point. Worth mentioning is Asado, the lobby bar and restaurant, which serves up gourmet 'farm-to-fire' fare and spectacular cocktails at reasonable prices. My expectations were met in every aspect at this hotel, though they were not *exceeded* as I had secretly hoped they would be going in. Overall, I would definitely stay here again if I found the rooms on sale. It is a very nice property. Lisez la suiteAvis véridique Hotels.com
"Everything is fine but one~"
Everything is perfect except I found some hair on the pillow which means the cleaning staffs did not do their jobs very well.Avis véridique Hotels.com
"I love this hotel!"
timelyough I wasn'tmade aware of the hotel becoming valet only, it was convenient. I was in town for wedding and was running a bit behind. Little things like that are always helpful to know, however I love this hotel....It was my first leisure stay. The staff is always awesome... The hotel restaurant is great for folks that want to eat light and healthy […] or southern comfort (easy on the salt). I would pick The Renaissance over any other hotel near by. I love it! Lisez la suiteAvis véridique Hotels.com
We loved this hotel other then the valet parking. It was a fiasco! We did not use it the second night.Avis véridique Hotels.com
"Nice"
Overall excellent stay. Service was great. Property centrally located and convenient to downtown.Avis véridique Hotels.com
"Great location, great hotel!"
This hotel is in a great location close to all the uptown Dallas attractions. It's easy to find and get to. The room was very large and spacious, as was the bathroom. The two sinks was a plus also. We had a great view of the city and even though the hotel is on i35, we couldn't hear any noise. I'd definitely stay again. One drawback was the expensive […] valet parking. Lisez la suiteAvis véridique Hotels.com
"Discover a fantastic hotel"
Fabulous....everything was absolutely perfect. They are attentive and the facility has everything you would want for a liesure or business stay. Will definitely return again and again.Avis véridique Hotels.com
"Nice, but small"
The room was nice, but small. The common areas were very nice.Avis véridique Hotels.com
"Wow!! Great space. Great service."
Me and my wife truly enjoyed our stay at the hotel. The staff was completely non pretensious... Breakfast was amazing!!! My only gripe would be the fee for internet use. .. really? In todays day and age there should be no fee for internet at the hotel.Avis véridique Hotels.com
"nice hotel"
The hotel and the room were nice. The breakfast service and food were great; it was well worth the price to upgrade the room booking to include breakfast.Avis véridique Hotels.com
"Great for a weekend away!"
The breakfast was expensive but it was the best breakfast EVER! The staff was polite and awesome.Avis véridique Expedia
"First stay was great! The second fell short."
The reason we returned to this hotel is because we had a great experience in the past. But our last stay wasn't so great. When we entered our room, we were overwhelmed by the smell of mildew. I don't know if they had just cleaned the carpets, but the smell was horrible. We asked for another room, and the management quickly obliged. However, the second […] room wasn't much better. It was also surprising that wi-fi was not complimentary. The hotel charges $12.95 for 24 hours. So just be prepared to add that expense to the room total if you are planning on using the internet. The staff and management are great, however. We were allowed an early check-in, and they did allow us to switch rooms. But next time we will be looking for another hotel instead. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Beautiful place to stay"
This was a beautiful hotel close to the arena we were going to. Very clean rooms, friendly staff and the restraunt food was amazing!Avis véridique Hotels.com
"Great hotel!"
Stayed here with two of my girlfriends for a weekend getaway. Great hotel and location.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great location"
Great stay and locationAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good Hotel"
Nice hotel, good location.Avis véridique Hotels.com
"great hotel"
great experience- loved the restaurant- we were in town for market and had a great time and will def stay here next timeAvis véridique Expedia
"Wonderful stay"
Comfortable room, great service, excellent breakfastAvis véridique Hotels.com
"Disappointed!!!!!"
I have been a repeat guest at this hotel and this has to be the worst stay! The walls are soo thin and when you have noisy neighbors and lots of people in the hotel it makes for a long, noisy night! Our room was not restocked with fresh towels and it could have used a good dusting. The bath tub drain in our room was backed up and I was just so done […] with this that I just let it drain slowly...for the money you pay for this hotel, you would think the rooms would be better updated(no rusty doors or creaking beds and bigger bathrooms!). I have stayed at this hotel due to being in close proximity of where I need to be, but I think I will have to go elsewhere next time. The front desk staff, some of the restaurant and valet staff are nice. Janis was awesome to put us away from the elevator as I requested...with previous stays we were always next to the elevator. They need to step it up big time!!!!!! Lisez la suiteAvis véridique Expedia
"Market"
We were extremely impressed with a front desk clerk named Alison. She made the stay worth while.Avis véridique Hotels.com
"Bathroom"
To small for such a nice hotel and for the price of itAvis véridique Hotels.com
"Great hotel for everyone"
Great place would do it again in the future to stay there.Avis véridique Expedia
"An Eagles Fan's First Trip To Dallas Stadium"
Liked the hotel just wish I booked something that was walking distance to shopping and nightlife.Avis véridique Hotels.com
"Disappointed stay for Football game Dec 2 2012"
Just got back from a stay here for the Cowboy/Eagle game 12/2/12. I was a bit disappointed with this hotel, as I checked many reviews of hotels in Dallas and went with the lesser evil on this one. The rooms are in need of renovation. There was rust on a bathroom ceiling hatch and the celing in the main room was lumpy and looked like it may have had […] some water damage. The TV and cable service were fine and the bed was fine besides one dirty pillow case on one of the beds.Food way over priced in dining room. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Close to malsl for Black Friday shopping"
The ladies at the check-in destk were Great and so helpful and I would come back again and maybe next year we will have more people an we will get more rooms just for a get away night.Avis véridique Hotels.com
"Close to everything"
Terrific -- we will be back!!!Avis véridique Hotels.com
"Great for couples and business travel"
This was great place to stay and the room was very comfortable and clean.Avis véridique Expedia
Stayed here for two days for my daughters birthday and to go to the Cowboy's game. The hotel staff was very friendly and accommadating. Would stay again without hesitation.Avis véridique Hotels.com
"Incredibly Disappointed w Renaissance Experience"
12-yr-old's birthday party w 6 girls. Requested adjoining rooms or at minimum on same floor. Hotel in person at 3:00pm to check in. Rooms on separate floors. After 20 mins, worked out with mgr that rooms were on same floor across from each other. 2nd room wasn't ready yet...but was blocked so that nobody could rent...Returned 7:30pm. "Blocked" room […] rented. Explained situation to exact same front desk attendant and mgr again. Both DENIED EVER SEEING US OR DEALING WITH THIS SITUATION. Ended up on different floor...handicap access floor. Rooms were adjoining but none of us needed hand-held shower nozzle or shower access seat. Shower curtain was not waterproof and water all over the floor. Ordered rooms with bkfst included. Attendant at the hostess station stated to check with the other and walked away. I finally got the attention of the second attendant who had been on the phone, and she seemed surprised that I was asking for a table. Granted, the restaurant was 3/4 full, so under most circumstances I would cut a restaurant some slack. HOWEVER, I literally waited 22 minutes just to get our drink order taken, and 30 minutes to get a cup of coffee at a BUFFET. I had to flag down the hostess to even find our waiter. Waiter never removed ANY used plates. He set the check down and walked off. Well, the check needed to be charged to the rooms. I again had to flag down the hostess to resolve the problem...and I really wanted a second cup of coffee that was never even offered... Lisez la suiteAvis véridique Hotels.com
"Great Room, Excellent view, Superb Breakfast."
Great Room, Excellent view, Superb Breakfast. The rooms were comfortable and very sound. Nice, quiet evening although the hotel was completely booked.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
We asked for room away from elevator and were given room closest to elevatorAvis véridique Hotels.com
"Awesome!"
It's remains my favorite hotel to stay at every time I travel to Dallas.Avis véridique Hotels.com
"Highly Recommended"
Really had a great stay. Would recommend to anyone.Avis véridique Expedia
"Great place and inexpensive."
Great breakfast buffet. Very quiet room, even though we were near the elavator. Very close to downtown. Walking distance to Medieval Times.Avis véridique Expedia
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