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Situation
Au cœur de Southfield, Baymont Inn & Suites - Southfield/ Detroit se trouve tout près de International Auto Components Headquarters. Gospel Music Hall of Fame and Museum se trouve également à proximité.
Caractéristiques de l'établissement
Baymont Inn & Suites - Southfield/ Detroit possède une piscine couverte et un centre de fitness. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. Si vous êtes en voyage d'affaires, cet hôtel propose diverses prestations, dont des salles de réunion pour petits groupes et un équipement audiovisuel. Le petit déjeuner est offert. L'établissement propose un personnel multilingue, une laverie et un coffre-fort à la réception. Le parking en libre service est gratuit.
Chambres
Les 154 chambres de l'établissement Baymont Inn & Suites - Southfield/ Detroit sont climatisées et comprennent des journaux gratuits et une cafetière ou une bouilloire à thé. Vous disposez d'un accès gratuit à Internet haut débit sans fil depuis votre chambre. Une télévision à écran plasma 37 pouces donne accès aux chaînes thématiques par câble et propose une console de jeux vidéo et des films payants. Toutes les chambres possèdent un bureau et une ligne téléphonique multiple avec répondeur vocal ; vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire, un sèche-cheveux et des articles de toilette gratuits. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Un réfrigérateur, un micro-ondes et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours.
""Avis d'un client Hotels.com envoyé le 12 janv. 2013
Hôtel très bien situé par rapport à l'aéroport (5 mns) Idéal pour une nuit ou deux avant de reprendre l'avion. Petit resto juste à côté de l'hôtel histoire de manger un bout avant d'aller dormir sinon possibilité de se faire livrer. Pdj simple mais suffisant par rapport au prix de la chambre
"Hôtel de qualité moyenne avec prix interessant."Avis d'un client Hotels.com envoyé le 1 janv. 2013
Hôtel de qualité moyenne (supérieure). Personnel avenant. Le seul défaut est que les coursives qui desservent les chambres sont en extérieur : Attention en plein hiver, c'est glacial !!!
Avis d'un client Hotels.com envoyé le 25 déc. 2012
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 16 oct. 2012
Ce client n'a pas laissé de commentaires.
""Avis d'un client Hotels.com envoyé le 31 août 2012
Hôtel à très bon prix à un emplacement centre avec parking gratuit dans une ville assez dangereuse
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Le petit déjeuner buffet froid et chaud vous est offert gratuitement.
Cet hôtel offre une piscine couverte et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Très bon hotel près de Detroit"
Hôtel très bien près de Detroit (USA). Rapport qualité prix excellent. Chambre spacieuse (pour 4 personnes) avec 2 lits double et salle de bain. Seul bémol: une salle de petit déjeuner trop petite donc attente le matin pour déjeuner (seulement 6 ou 7 tables). Pas de bruit. Hôtel a conseiller pour les familles...Avis véridique Hotels.com
"get away"
I stayed at this hotel for a little getaway with my boyfriend. The front desk staff was very friendly. The pool however was ice cold. The hot tub was huge and relaxing. The bed was very comfy and the room was clean and pleasant. We had a big flat screen tv but it didn't have that many channels. The breakfast was very disappointing. I would stay here […] again however. Lisez la suiteAvis véridique Hotels.com
"overall not bad."
Staff was friendly and helpful. First time at con. breakfast milk was spoiled and so were waffles. Didn't try it again. Ceiling in room leaked after a rain, was offered a new room but the leak wasn't in an area that mattered to me so I declined. Overall not bad. Was Quiet and comfortable.Avis véridique Hotels.com
"Nice Stay"
Location was strange because there was no street sign to indicate where to turn. Also no good signage, hotel couldn't be spotted from main street. But over all, the service was great, friendly staff, room was super clean and smelled fresh. Vending maching is $2 for each item, thought that was pricy but I would definitely stay there again.Avis véridique Hotels.com
"Acceptable comfort-Lacked attention to details"
Hotel was barely acceptable.Bathroom door hinges screeched like tortured cats. Cleaning staff never replenished coffee packets.Milk at breakfast bar spoiled,food was stale/old.Hotel was quiet and beds comfortable.Avis véridique Hotels.com
Réponse de la part de Baymont Inn & Suites - Southfield/ Detroit Thank you for taking the time to review our hotel. We truly value all feedback from our guests and genuinely regret that we did not meet your expectations. Providing our guests with the finest hospitality and service is undeniably our mission. During the change in ownership and management, we recognize that our housekeeping as well as our attention to detail, has not been to the standard it should be, and we have been working very diligently to improve that. With our renovations this summer and our staff’s enthusiasm, we are confident that our guests will see definite improvements at our property. If you are back in the Southfield area, we hope you give us another chance and that we have the pleasure of welcoming you back.
It was okAvis véridique Hotels.com
"very pleased"
The hotel was very clean. The bed was extremely comfortable, and the staff was nice. The price was great and we will definitely stay there again.Avis véridique Hotels.com
Réponse de la part de Baymont Inn & Suites - Southfield/ Detroit Thank you so much for taking the time to share your feedback. It's always great to hear when our guests enjoy their stay. We look forward to welcoming you back!
"Quality Hotel: Difficult to Find"
My stay at Baymont was satisfying. This is a nice hotel with clean rooms and a reasonable rate. The only issue is that the Hotel is hard to find, taking an extra 15 minutes of circling around. Now that I know where it is, I am likely to stay there again.Avis véridique Hotels.com
Réponse de la part de Baymont Inn & Suites - Southfield/ Detroit It’s great to hear that you enjoyed your stay. We apologizeyou had troubles finding our location but are certainly glad you made it here! Thank you for sharing your comments, we hope to see you soon!
"Housekeeping"
Some of the Housekeeping did not speak English making it hard to express my room needs. The Bathtubs were not thoroughly clean, I found left over dirt in one tub and when my room was change, I found a nice amount of hairs in the tub. When towels were needed to shower the housekeepers tried yo give us wash cloths instead. The swimming pool was beyond […] frezzing level and the jacuzzi did eventually turn to cold water. I was there 3 nights and the we had bacon one time for the Continentel breakfast. Overall the stay was very disappointing The only good thing was the location. This Hotel gave me exactly what i paid for cheap service. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Baymont Inn & Suites - Southfield/ Detroit Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we sincerely apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service is definitely our mission. Our hotel has gone through a change in ownership and management and in this transition phase we have faced some challenges. At the time of your visit we were having maintenance issues with the pool and hot tub, please accept our sincerest apology for this inconvenience. We recognize that our housekeeping has not been to the standard it should be, and have been working very diligently to correct that. Our staff is dedicated to improving our guests’ experience, we want you to walk out the door feeling happy you chose Baymont. With our renovations that began this week, we are confident that we will reach these goals. If you come back to our area, we hope you give us another chance and that we have the pleasure of welcoming you back.
"horrible"
My stay was not pleasant it was a bug n my room room was dirty bathroom was dirty no meat 4 breakfast vending machines r to high i have still yet 2 receive my deposit backAvis véridique Hotels.com
Réponse de la part de Baymont Inn & Suites - Southfield/ Detroit I am sorry to hear about your unpleasant stay. Records are kept of any possible pest issues brought to our attention and we have all rooms inspected by a professional pest control company. Please note, we take our guest's concerns very seriously and our goal is to provide a great stay to each and every guest. We will definitely use your feedback in training our staff and while making improvements to our hotel during our renovations. If you have still not received a credit you were promised, please give us a call and speak to a manager so we can follow up on that for you. We hope you will give us the opportunity to accommodate your lodging needs the next time you return to the Detroit or Southfield area. If you have any questions, please do not hesitate to contact us.
"Poor"
The room that I stayed in had a phone that did not work. The blow dryer only worked for seconds at a time. There was no toilet tissue in the room. The hot tub had so much chlorine in it my children smelt like bleach for two days. Then the day of check out the maid walked in the room at 9am trying to clean and people were telling my family that check […] out was at 11am. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Baymont Inn & Suites - Southfield/ Detroit On behalf of our entire staff, I am very sorry about the inconveniences you encountered during your stay with us and that your stay was anything but enjoyable. Our property just underwent a change in management and we understand and recognize during the transition there have been challenges. Our guests’ satisfaction is of the utmost concern to us and moving forward we will utilize all of your feedback as a training tool for our team to ensure our guests are given the service they expect and deserve. We are continuously striving to improve our hotel and service. As part of our vision to create an enjoyable stay for all of our guests, we are proud to announce that we have just begun renovations to our guest rooms. We hope you will give us another chance in the future.
"Disastrous"
Dump, never seen a room this badAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"This Hotel was just OK"
When we arrived at this hotel it looked abandon. It was dark and really hard to find, we called the front desk to get directions and the clerk was rude and not helpful. On a good note the room we had was at least clean, but the hallway smelled of smoke. All in all on a scale from 1-5 I give this hotel a 2.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"weekend getaway"
It was a nice overnight stay, however when I booked and paid for my room it was for double occupancy and when I got to the hotel they had change my reservation to a King size stated that the hotel was almost filled to capacity. Thank goodness I was there with my 11 year old and not another adult.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
It was a bit noisey between guest running up and down the hallway and the staff talking very loudly while working (cleaning). It was clean, but a little out dated. The staff was not friendly nor efficient. It was an alright stay but I don't believe i'll be back for another stay.Avis véridique Hotels.com
Did not get any rest due to kids running up an down the hallways late at night.. called front desk to complain but nothing was done. It was a total waste of money but u get what u pay for.Avis véridique Hotels.com
LOCATION,CLOSE TO FREEWAY. CLEAN ROOMS, GOOD BREAKFASTAvis véridique Hotels.com
"Not Hampton 4 Sure"
stay was diappointing room wasnt clean elevator was out and no clean towels or rags and the breakfast leaves a lot to desire..........Avis véridique Hotels.com
"Nice Stay at Baymont Inn and Suites"
The hotel had great service the rooms are decent also the pool and jacuzzi is very nice... I enjoyed my stayAvis véridique Hotels.com
It was a really good stay. I will be going back soon. The bed was awesome. I didn't want to do much but rest because the bed was so comfortable. The breakfast bar would have been better if they had some form of breakfast meat but is was nice.Avis véridique Hotels.com
Great stay. Very cozy. Will be back at least twice a month :)Avis véridique Hotels.com
"Great location"
The hallway at check in smelled like marijuana. Although I was in the non-smoking wing. We never got enough towels. The continental breakfast the coffee was warm. Since we stayed multiple nights our room was not cleaned until after 3:00 PM. Great location to the city.Avis véridique Hotels.com
"Good value for your money"
Friendly and helpful staff. Room was clean, large with comfy beds. Breakfast and wifi were included in the price which was great. Hotel needs upgrading otherwise good value!Avis véridique Hotels.com
"buyer beware"
Hampton Inns dropped this location for a reason.Avis véridique Hotels.com
"hmmmm"
My stay was ok I was dissappointed in house keeping didnt leave towels and thingsAvis véridique Hotels.com
"Baymont Hotel"
My wife and I really enjoyed our stay for the week there.The staff were polite and professional, the management was even helpful, our room was quite clean, and pretty quiet, with the exception of when I moved the bed, on the floor of the headboard was a dirty tampon. The continental breakfast wasn't the worst with the options given.There was an indoor […] pool/jacuzzi, and fitness room available which my wife found enjoyable. It looks like there are undergoing some slight remodeling, but nothing extensive to interrupt your stay. You had the occasional 1or 2 rambunctious guest there, but that was to be expected near the weekend. We wouldn't mind staying again if we had to. Lisez la suiteAvis véridique Hotels.com
My stay was awful, no towels the whole trip. There was many families upset with this Baymont. Ive stayed at Baymont hotels before and did have any problems. They need to step everything up from customer service to clean rooms and have enough resoures for your guests.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Under new ownership"
As it transitions to its new owners and expect the normal inconvenience of rebranding. Doors had tape with room number in it. Condition was a little dirty as they remodel. Some things say Hampton, some say Baymont. Service was good. Just a confused atmosphere during the change over.Avis véridique Hotels.com
Number one: I hope the hotel is under renovation. Number two: I hope they finish soon. My only complaint.Avis véridique Hotels.com
Matress was dirty.Avis véridique Hotels.com
"You will enjoy this!"
It was really nice, but some of the workers were not so nice.Avis véridique Hotels.com
"Most Ghetto Hotel Ever"
The customer service was horrible and if you called for help you would never get it. We requested towels and a trash can on five different occasions. I asked to pick them up from the front desk but that wasn't can option. The doors were labeled and number with duct tape. The rooms didn't have trash cans. It was the hotel stay that I ever had. I didn't […] feel safe leaving my belongings in the room. It was an unorganized, chaotic mess during check-in, the representation had no idea what she was doing. DO NOT STAY HERE! Lisez la suiteAvis véridique Hotels.com
"nice"
Overall it was a great stay excellent service three people that work there are very nice and courteous any thing you need they will get you and there very fast its so much better then Hawthorn suites don't not go there lol unless you like cheap tacky rooms I give them a 9 out of 10 rating for the price and service and location , cleanlinessAvis véridique Hotels.com
"Latonya"
The hotel did not keep there obligation pool was not ready at promisedAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"What to do with the trash"
Overall, it was a place to stay for the night. Would i rerturn, probably not. Looks like they were doing some work at some point in the room as there was plaster left all over the chair in the room. In addition there was not one trash basket in the room. I felt funny leaving the trash sitting on the table and wasn't going to be there long enough to […] call and ask for one. The way i figure it, if the maid doing her job she knows there isnt a basket in the room! Lisez la suiteAvis véridique Hotels.com
"Horrible experience"
This was one of the worst stays I have ever experienced!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Comfortable stay"
The front desk staff was friendly and helpful. Our room was clean and conveniently located with a view of the pool. The continental breakfast was plentiful with plenty of dining space. Copper Canyon Brewery located next door had good food and our order was ready in 15 minutes.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great value for the price"
Very good value, hotel is in ok shape, quiet for the most part, This is a much better option than the other hotels in the same price range (AVOID HAWTHORN SUITES) Plenty of parking, free breakfast.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Baymont southfield"
Hotel was good and staff was awesome. But pool and hot tub shutdown early sunday morning and was not open for hours. By that time we were checked out and on our way home.Avis véridique Hotels.com
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