Park Hyatt Washington - Washington

Nous avons passé 5 jours à Washington au Park Hyatt avec notre fille de 15 ans, août 2011. Tout était parfait! On a demandé un lit pliant, en moins de deux un bon lit très confortable, qu'on peut mettre debout, est arrivé avec toute la literie de luxe équivalente à la nôtre, couette incluse. Grande chambre, le lit pouvait rester en place sans nuire. […] Service de préparation de nuit avec changement des serviettes, glace fraîche dans le sceau, et remise à niveau de la chambre. Très chouette. L'hôtel offre gracieusement des bicyclettes, qu'on ajuste pour vous, des casques de vélo et des bouteilles d'eau fraîche pour la route, et tout ça avec le sourire! Génial de découvrir la ville à vélo. Du café est offert gratuitement dans le hall le matin. Excellent. Le quartier Georgetown est à deux pas, très vivant, boutiques, restaurants, il y en a pour toutes les bourses. Métro à quelques blocs de là. Les grandes attractions touristiques à proximité. Très grand centre commercial lumineux près du cimetière Arlington, bon coup avec une ado avant la rentrée des classes! Facile d'accès en métro, passe quotidienne 9 $ pr personne. On a fait une journée à pied, une journée en métro, et le reste à vélo. Lisez la suite

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I stayed at this hotel for years from 1985 - 2000. It had a warm decor and comfortable user friendly rooms. This has been replaced with a glacial lobby and rooms which are more appropriate in Lapland than in Washington DC. There are no pictures on the wall but plenty of protruding knobs eveywhere (even in the restauramt!!!). The suite was divided by […] a panel that did not completely separate the living and slleeping areas and the living area had no couch but three chairs each of which weighed as much as a Volkswagen, There is one TV which swivels on the dividing panel so that if one person is sleeping the TV cannot be watched as the noise will enter the bedroom from the living area. The shower and bath is all in one with no privacy door to the toilet. The shower is a large granite floor and there are no handrails so that a person could very easily slip and seriously hurt themselves. The retaurant is one of the strangest, coldest places I have eaver had a meal in. You go through a kitchen with dishes exposed and (I am not kidding here!!!!) a meat slicer next to the breakfast meats which is fine in a supermarket deli but not so great to look at at 7 AM. The restaurant has no, repeat no , decorations other thn the aforementioned knobs, and the furniture (Shaker Style - lots and lots of spindles) is very uncomfortable.Thomas Wolfe said you cannot go home again and I guess he was right. Lisez la suite

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My wife and I are repeat visitors, and will most certainly stay with them again.

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Wonderful hotel - sleek, clean - great service beautiful restaurant - highly recommend!

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Hotel room was small. Air conditioning didn't work well. Management did nothing to make our stay more comfortable. We will not go back.

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I stayed here on Valentines Day with my boyfriend and the room was perfect for that romantic getaway. I hated the commute to D.C. In soo much traffic so i wish we had one of these hotels here in Baltimore. I absolutely loved this hotel.

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Excellent stay.

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very tasteful, beautiful, and understated--a wonderful hotel.

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The hotel and conditions were very fine but during my stay I had to actually work and I had issues with the hotels wireless access ( constantly dropping my connection ). Their website claims to prove wired access but the lan drop in my room was dead. I give them high marks for style but internet access is one of those ( basic ) features that should […] just "work". Lisez la suite

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Upon check in on Friday customer service asked what newspaper I would like Saturday morning. I requested the FT. Given it is a weekend edition, I would not have received a newspaper on Sunday if I hadn't asked for one Saturday evening. I did ask for one Saturday evening but did not receive one Sunday morning. I also requested my shoes be shined and […] returned to my room by 4:30. They were not delivered by 4:30 but when I called customer service they were indeed ready and were delivered promptly. The door men were not familiar with some of the restaurants within a couple blocks radius. I found this very surprising. I would expected perfection of these little details from a brand of this caliber. Lisez la suite

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Great stay. Room was large and reasonably quiet (some alley noise if you stay on North side). Service was A level. Nice decor, well designed. Blue Duck Tavern and bar service is wonderful. Check out Lisa and her amazing cheese selections: she is first rate. Down sides: minor: need couch, or at least love seat in front room of suites...really need this. […] Shower, while beautiful, NEVER gets hot. Price is fair given access to Georgetown shopping and DC. Lisez la suite

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Stayed for five nights with our three boys. Hotel was clean and the staff was always helpful. Kids were very disappointed that the pool was under renovation. While the hotel has made arrangements at nearby Ritz Carlton pool, it is only for te use of children/ adults over 16. It is not easy to make a trip to a pool in cold weather especially when the […] ritz pool was also closed one day, and the ritz asked us to pay for the use of the pool the next day and did not know that the hyatt had an arrangement with it. Also the wifi is very spotty and slow and the use of a land cable highly recommended. Finally, daily parking is also very expensive at the hotel. But taxis are so readily available that we never used the car. However, overall good experience. Lisez la suite

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Staff was excellent and very welcoming. We were in DC for Friday afternoon and Saturday. First time staying in this location but would recommend it. The HVAC in the room didn't have good circulation so getting optimum temperature was a challenge.

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good location excellent service, nice touch when checking in they asked why we were in Washington mentioned my birthday and whilst we were unpacking a bottle of wine and small cake was delivered to the room with happy birthday wishes a nice starting touch, would recommend

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Outstanding experience: Door man, concierge, front desk, house keeping, the restaurant for breakfast was excellent and the decor was memorable.

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The staff was superb, very clean and great location

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Always a fan of the Park Hyatt, Washington D.C's iteration lives up to expectations and more. Everyone on staff is friendly and knowledgeable, offering assistance even when not asked. Wonderful little tea room. While the gym seemed fine, adequately equipped with bikes, treadmills and the like with comp towels and water, the whirpool was not functioning. […] Would stay here again. Lisez la suite

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The hotel was lovely, service impeccable and location excellent. That said, I must admit that when it came to the room itself, the hotel was not up to snuff. The room was very awkwardly laid out, the desk was jammed against the bed facing a wall and there were not mirrors other than in the bathroom. The room might work for one person, though it would […] still be awkward, but failed for two people. Also, there was no ventilation in the bathroom at all and everything steamed up and stayed that way for a considerable period of time. Lisez la suite

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rooms v dark , not impressed by furniture and room size

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Very nice rooms and really good service - very personal and attentive

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The staff were friendly and polite, always helpful. Their attention to detail was remarkable. The front desk was efficient. The bartender was amicable. The room was nice, with simple clean lines but also with small surprising details throughout. The bathroom was nice and spacious. However, the bathroom floor was somewhat sticky and the carpets showed […] some signs of wear and tear. Lisez la suite

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Pleasant stay in hyatt , room was roomy and clean, location was in George town a bit of a walk , but used underground to get to some places. Good breakfast and friendly staff

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We just returned from a wonderful stay at this hotel. The first 'wow' was the room upgrade and letting us check in early. The room was huge, modern and spotless and we loved the spa type bathroom. The staff everywhere were eager to please and went above and beyond. The restaurent had great food and staff were very chatty and friendly gave us some good […] tips for our sightseeing around the city. We wished we had booked our trip for longer it was better than we imagined. Lisez la suite

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A great stay in the Georgetown/Foggy Bottom area of DC. Simply perfect - and the weekend room rate (2 nights, get 1 free) means the room was dirt cheap. They throw in a breakfast for 2 from the in-house, 5 star restaurant - and your real cost is well under that. Free bikes to use, free bottled water....the staff were all 100% gracious.

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Great location and service. We enjoyed the food as well. Walking distance to Georgetown. Getting a burger in the bar is too high.

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We had a great time! Location is perfect and the Blue Duck Tavern is fantastic.

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I have never stayed at a place that I did not eventually want to go home. Staying at the Park Hyatt was the most incredible experience in all my travels. They treated me like I was the Queen of England. From the bellman to the waiters to the front desk, I could not have imagined better service. The room met every need and then some. The restaurant was […] 5 star. Wow, you will not want to ever stay any where else in DC than this place. Lisez la suite

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Hotel was beautiful...close to everything, we walked everywhere...staff very helpful we did not like the view from our first room and it was changed within minutes...only complaint was the cost of parking, otherwise everything was wonderful...would definetly stay there again for the deal I got on the room from Expedia!

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Just simply one of the nicest rooms I've ever stayed in. Simple spacious comfort. Hotel was in a great location for downtown, Georgetown and Dupont Circle.

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Exellent!! I will definally come back again!!! Good food, good coffee :D.

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