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Situation
A Salford, l'établissement Copthorne Hotel Manchester se trouve dans le quartier des affaires, tout près de Old Trafford, Lowry Art Gallery et Imperial War Museum North. Les sites Castlefield Roman Fort et Museum of Science and Industry se trouvent également à proximité.
Caractéristiques de l'établissement
Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires offre un restaurant, un café et un bar/lounge. L'accès à Internet haut débit avec et sans fil est disponible dans les espaces communs (en supplément). À l'attention de ses clients en voyage d'affaires, cet hôtel 4 étoiles propose diverses prestations, dont une salle de réunion/de conférence, un éventail de services de secrétariat et un équipement audiovisuel. Le personnel de l'établissement propose un service d'organisation de mariages, un service de traiteur et un éventail de services d'affaires. L'établissement propose un service de conciergerie, un personnel multilingue et une laverie. Le parking de l'établissement est gratuit. Il s'agit d'un établissement non-fumeur .
Chambres
Les 166 chambres de l'établissement Copthorne Hotel Manchester comprennent un minibar et un coffre-fort. Les clients pourront surfer sur le web : en effet l'accès à Internet via la télévision est fourni dans les chambres. La télévision propose des chaînes par satellite, une console de jeux vidéo et des films payants. De plus, un bureau, des journaux gratuits et une ligne téléphonique directe avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comprennent un sèche-cheveux et des articles de toilette gratuits.
Les chambres ont également une cafetière/bouilloire à thé et un fer à repasser/planche à repasser. De plus, un service de ménage est proposé (quotidiennement). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone. Toutes les chambres de l'établissement Copthorne Hotel Manchester sont non-fumeurs.
""Avis d'un client Hotels.com envoyé le 3 mai 2012
pas de fenetre dans la chambre... et deco 70's!! la piscine était fermer mais le séjour était sympa
Avis d'un client Hotels.com envoyé le 29 avr. 2012
Ce client n'a pas laissé de commentaire.
"Oaks hotel"Evalué par Florent B de "Le Havre" le 10 avr. 2012
J'ai passé une trentaines de nuits la bas en 2011; Hotel tres confortable, vraiment arrangeant; les chambres sont assez spacieuses et propres; pour en avoir testé une quinzaine différentes, la 163 & 165 sont à refuser car près de la ventilation; pour les autres c'est tout bon avec un bonus en 144, un joli lit à baldaquin.
"Longview hôtel à Knutsford"Evalué par dominique L de "France" le 7 avr. 2012
Hôtel très confortable, personnel efficace et sympathique. Rien à redire. Contrairement à certains commentaires que j'ai lus auparavant, je n'ai absolument pas été dérangée par les passages des avions.
"Ibis Center Manchester: un service irréprochable"Avis d'un client Hotels.com envoyé le 6 avr. 2012
Très bon hôtel Ibis, le personnel est vraiment agréable et à l'écoute. Les chambres sont propres et confortables. Excellent rapport qualité/prix!
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Copthorne Hotel Manchester possède un restaurant qui sert uniquement le petit déjeuner. L'établissement met à disposition des clients un service d'étage 24 h/24.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
"Perfect spot for the marathon"
Overall the hotel was ok. The bed was quite small and the decor was a bit aged but it was clean and service was good. It was the perfect location for visiting Old Trafford and this year's marathon course. We also found the tram (3 min walk) a great way to travel into central Manchester and with a travelcard for the whole weekend of £5, very affordable […] too. Lisez la suite
"dont stay here"
In a word, appaling. Staff were rude at worst and disinterested at best. There was blood on my bedsheet (not mine) under the pillow that I need noticed until I made the bed, all in all possibly the worse hotel I have ever stayed in. I expected a lot more from a big chain. To top it off I was allowed to use the shower after running the manc marathon […] , the staff her shrugged their shoulderrs, disgracful considering the weather Lisez la suite
"Visit to Old Trafford"
Very convenient to Old Trafford. Reception staff very helpful and friendly. I enjoyed my stay and would not hesitate to stay again or recommend the hotel to a friend. Overall experience was very positive
"Great location at Salford Quays"
Lovely room overlooking the canal. Hotel very clean and comfortable.
"Quite good"
A bit tired in places. Corridor carpets and walls and furishings in the room - desk, bedside cabinetsand table. Bathroom a little dated and tired but clean. Bed very comfortable and room very clean. Very very attractive rate.
Ce client n'a pas laissé de commentaire.
"Very comfortable"
Staying with business, found everything to be comfortable and would stay again.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Copthorne Salford"
Good location with good facilities. Internet is definately NOT high speed.
Ce client n'a pas laissé de commentaire.
"Copthorne Hotel Salford"
Great location, good food, high standard. Watch out for noisy rooms on 2nd floor if you want to sleep beyond 6.30 am and activity below would wake you
"Copthorne Hotel - A very enjoyable stay"
This hotel was great, dont need to stay in city centre with this hotel with a tram stop across road and a free car park. Very convenient and a lovely walk for Salford Quays. The Breakfast was lovely and we got a bargain as it was free until end of february! The staff were very helpful and kind.
When i booked a aroom in this hotel i was under the impresion that it is 4 stars hotel( as advertised). In my opinnion this hotel should be 2 star or low range 3 star hotel. The services and the building and the furnitures are not a 4 star standard, they all outdated. This hotel diffinitly crying for upgrading and moderanisation. Another annoying thing, […] the rooms are not well insulated, not a sound prove. For example, easily you could hear the sneeze or the toilet flush from next room. The food,i requested vegetarian meal which i did not enjoy at all. The starter was not as expected from 4 star hotel. Lisez la suite
"Copthorne Old Trafford - Ideal stay if the price"
Set in the Salford Quays area within ten minutes walk to Old Trafford and Fifteen Minute walk to the Salford Quays Outlet Centre. Ideal links by Tram to Manchester but plenty of places closer by for a quiet meal and sight see. We enjoyed a great view of the waterside and found the staff very freindly an helpfull, the Breakfast was cooked fresh as not […] many people had stayed on the night we did as it was a Sunday, still very nice food, comfortable hotel that was clean with plenty of fee parking Lisez la suite
"Copthorpe Manchester"
Could not fault the hotel and the price was great
"Perfect for Old Trafford Fans"
Only 2 mins walk to Old Trafford with free parking.
"Could do better"
Lovely hotel reception,bar and brasserie and great location on the quays, but the rooms let it down they are very shabby and in desperate need of a refurb and the bathroom was also very dated, but clean enough - not 4* rooms. The only saving grace was the price we paid for dinner B&B and the downstairs area and service which is 4*. Bed was comfortable […] and room had a nice view over the water, better to look outside than inside. Would I use this hotel again? Yes, definately if the rooms are refurbed, possibly if I got a really good deal, but would rather not. Lisez la suite
Dear Guest Thank you for taking the time to provide your very constructive feedback following your recent stay with us. Your positive comments are indeed very pleasing to note and will be shared with the management and staff of the hotel. In regard to the room decor it goes without saying that our guest feedback is always integral to us and your comments will certainly be borne in mind for any future refurbishments or upgrades that may take place. We do sincerely hope that you will choose to stay with us again in the future should such an occasionn arise and indeed we look forward to welcoming you back.
1 réponse par Copthorne Hotel Manchester"Copthorne Hotel Manchester"
A very nice hotel and, for us, very well located. Great to have on-site parking. Attractive & well maintained. However, was woken up before 8am by housekeeping wanting to clean the room and the bed sagged towards the centre very badly. Otherwise very good.
We would like to thank you most sincerely for taking the time to write your review on the hotel. It is pleasing to note that overall you did enjoy your stay with us and please do be assured that the issues you have highlighted will certainly be addressed and actioned. We do hope you have an opportunity to stay with us again soon and we look forward to welcoming you back.
1 réponse par Copthorne Hotel Manchester"copthorne hotel, manchester"
I think the hotel was overpriced at the time of my booking, i could hear the use of the bathroom in the room above, & there were cobwebs on the ceiling. Haveing said that, the staff were very friendly & the location of the hotel was excellent.
Thank you for writing your review of the hotel following your recent stay with us. It is disapointing to note that you did not find our pricing to your total satisfaction as we can assure you that our rates are always based on the demand and events that may be occurring at that time and also in line with the competitive market place. Whilst writing it is unfortunate that you also experienced some noise disturbance during your stay which, is outwith our control due to the make up and construction of the building, however it is a delight to note your most positive comments regarding our staff and also the great location of our hotel. We do sincerely hope that you may consider a visit with us again in the future, and indeed we look forward to welcoming you back.
1 réponse par Copthorne Hotel Manchester"good for city"
The hotel was ideal for a cheap nice hotel just ourside of the city. The metro was outside and wihtin 10 mins we were in the city centre very good.
On behalf of the Copthorne Hotel Manchester, we thank you for your time in writing your review. The hotel does indeed enjoy a great location, close to all the local places of interest on the quays and also great links to the city centre. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Thank You. We very much look forward to welcoming you back soon.
1 réponse par Copthorne Hotel ManchesterCe client n'a pas laissé de commentaire.
"Copthorne Hotel Salford Quay"
Hotel comfortable we didn`t think it was 4*. Breakfast good.Had evening meal there (Carvery) thought it was expensive for a Carvery. We stayed there to go to a show at The Lowery so was very covenient and also easy to get to and to catch the tram int city centre
We would like to thank you for taking the time to write your review following your recent stay with us and also for your positive and constructive feedback, which we can assure you will be actioned within the hotel. Our guest feedback is an invaluable tool in ensuring that we are monitoring and maintaining our standards of service and hospitality at all times and once again we thank you for taking the time to provide this. We do very much hope that you will have an opportunity to stay with us again soon.
1 réponse par Copthorne Hotel Manchester"Copthorne Hotel at Salford Quays"
Reasonably comfortable - excellent check in but bar staff not the most polite no conversation and no politeness in dealing with public, however they were not rude Room comfortable and clean. Convenient for business
"Copthorne Salford Quays"
Very close and convenient for Old Trafford. The hotel's decor was old fashioned but it was clean. Staff weren't overly helpful or friendly, it felt like they were just doing the minimum needed to get by. Overall the stay was fine for what we needed but I wouldn't want to stay for longer than 1 night.
"Excellent Service"
They gentleman on reception was more than helpful, the room was perfect.
Ce client n'a pas laissé de commentaire.
"Not bad!"
Staff were helpful enough and good parking. Easy access to Lowry Outlet Mall and Gallery and just 10 minutes into the City Centre. Hotel rooms are looking grubby and dated but bed was comfortable.
"The Copthorne- Handy for Old Trafford"
We stayed at the Copthorne in July for one night as we had tickets to see and England cricket game at Old Trafford. The hotel was very conveniently located and the staff were very helpful and friendly. Free parking is always an added bonus! We found the room, particularly the bathroom to be clean but very dated. The rooms are really in need of updating […] and refurbishment. Breakfast was ok- the food was warm and there was a variety. Tea and coffee had to be ordered by the cup which was inconvenient. The bar staff were very helpful and the bar was quite busy and a nice place to relax. Lisez la suite
Thank you for taking the time to write your review following your most recent stay with us. We are truly pleased that overall you did enjoy your stay with us and we do value all our guest comments and feedback. In regard to our rooms it is our intention to carry out a soft refurbishment of many areas over the next 18 months which will also include our bedrooms. The hotel is indeed in a very convenient location both for the attractions around the quays and also for accessing the city centre, for which the public transport links are excellent and with the added bonus as you say of free car parking this provides much freedom for our guests to enjoy their time with us and also the area. We do sincerely hope that you will have an opportunity to stay with us again soon and we do look forward to welcoming you back.
1 réponse par Copthorne Hotel ManchesterCe client n'a pas laissé de commentaire.
"Good HOTEL"
ENJOYED OUR STAY VERY CLEAN HOTEL PLENTY OF STAFF WORKING ALWAYS FRIENDLY . YES I HOPE TO STAY THERE AGAIN . CLOSE TO THE THEATRE OF DREAMS
"Excellent Hotel in an Excellent Location."
Excellent Location My Husband and I had booked to see a show at The Lowry 8th April so instead of driving home after we decided to make a night of it and pre-booked into the Copthorne.When we first arrived we was greeted by a very warm and friendly receptionist Kirk, he explained they were having a few problems with the computers and was most apologetic. […] The Room we were finally allocated was very comfy, very clean and with a nice view over the quays. I'd stayed at The Copthorne many,many years ago on a buisness trip and remembered it as being quite plush I was then a little concerned at some of the "Horror Reviews I'd read prior to this visit, but need not have been. We had an Excellent stay, all the staff were very friendly and welcoming. I would reccommend it to anyone! Dont be put off by what you read "Try It" and make up your own minds. Lisez la suite
"Copthorne Hotel Manchester is in Salford Quays"
This Hotel is run down but a new Manager has just got settled in and is fully aware of the very poor state of the staff and the property. We were very disappointed in the old fashionned rooms which are in sore need of redecoration. The staff have a lackadaisical attitude bordering on total disiniterest with a few notable exceptions, particularly the […] assistant manager lady,Kate. Whilst we believe the improvements set in place by the new team will succeed, it will take time. Lisez la suite
"Copthorne Salford Quays"
Excellent location for visiting Old Trafford. A friendly and efficient staff. Breakfast and bar food good value for money.
Ce client n'a pas laissé de commentaire.
"Not rally 4 star but not bad"
The hotel is not well signposted from the tram stop (Exchange Quay) but if you do a bit of research easy enough to find and really is a two minute walk. The hotel is about 15-20 mins from centre by Tram. The room I had on third floor is in need of refurbishment as is other parts. The carpets were sstained and the bathroom light only worked on an intermittent […] basis. Breakfast was good and staff attentive. Hotel is fine for one or two night business trip. The reception staff were pleasant but ineffective to deal with the fact that breakfast was included according to web site but not on the booking Lisez la suite
Thank you for your recent feedback following your stay with us. Your comments are both constructive and informative and will certainly be borne in mind for future upgrades and changes that may take place within the overall make up of the hotel. In regard to the staff the issue you highlighted has indeed been actioned, but again we thank you for bringing this to our attention. We hope to welcome you back soon. Thank You.
1 réponse par Copthorne Hotel Manchester"NOT a 4* hotel!!!"
I do usually write reviews but felt I had to after staying at this hotel. On arrival we were told our breakfast was not included because the offer had ended, although I had this checked before arrival. Eventually they agreed to the breakfast for the 2 rooms. The rooms are not up to the 4 stars this hotel has been given after comparing my visits to other […] 4* hotels. The room we had been allocated to was an easy access room and it was pretty hideous I would not have given it more then a 2 star rating! The bed was banana shaped (sagging in the middle) and the furniture very tired looking. The bathroom looked awful.If you stay at this hotel do not expect a 4* service or room! Lisez la suite
Ce client n'a pas laissé de commentaire.
"copthorne manchester"
my partner and i stayed at the copthorn manchester on the 10-2-11 we arrived early in the morning on arrivel at 9am in the morning our room was not ready for us as check in is not till 2pm the staff were very helpful and managed to get us a room ready for 10am the room was very clean and comfortable,all u want after a early morning flight the staff […] there were very polite and helpful, i would recomend it to anyone who wants to stay there who wants to be clos to old traford football ground as we did ,it was just a 10 minute walk away,great for what we wanted, i would stay there again with no problems Lisez la suite
We would like to take this opportunity to thank you for writing your review on the hotel following your recent stay with us. Your comments are indeed most welcomed and a pleasure to read. Please be assured that we will be sharing these with the management and staff within the hotel. We constantly strive to ensure that we are meeting every expectation and need of our customers wherever possible, and your feedback is certainly evident of this. As you state the hotel is in a great location for visiting all the attractions around the quays area, and we are delighted that you enjoyed your stay with us. We do hope it will not be too long before we can welcome you back to the hotel. Thank you once again on behalf of the Copthorne Hotel Manchester.
1 réponse par Copthorne Hotel Manchester"Copthorne Hotel Manchester"
Good position on the edge of Salford Quays and near to the Lowry Outlet and its shops and restaurants. Not sure how it qualified for 4 stars as the facilities were very limited. No pool/gym etc. Staff were friendly enough, but not very efficient and breakfast buffet was just about gone 20 minutes before closing time.
On behalf of the Copthorne Hotel Manchester, thank you for taking the time to write your reivew on the hotel. Your comments have been noted and will be actioned accordingly within the hotel. All guest feedback is invaluable to us and again we thank you for providing this.
1 réponse par Copthorne Hotel Manchester"The Copthorne Hotel, Salford - disappointing"
Stayed here a few years ago, and since then, hotel has gone downhill and is looking very tired. Rooms are getting tasty, and its not worthy of the 4 stars on a plaque outside. It's a small thing, but the hot tap only just jutting out over the sink in the bathrooms mean you can only get your fingernail under it! Breakfast was very poor, (but half price […] if you pre-book at reception as opposed to walking into the restaurant!) tea and coffee were lukewarm, and the food was nothing special. Egg chef was never there when you wanted to order anything. Good location though, close to Old Trafford and the tube stop, and for the new Mediacity complex. Lisez la suite
"Not my idea of 4Star"
Tired furnishings,saggy bed and a room which smelled of air freshener - never a good sign. Shower was scorchingly hot. I like a hot shower, but this was excessive. As others mentioned, £12 charge for internet use. No thank you. Breakfast was overpriced, so we declined that too. On the plus side, it's in a good location, and has free parking.
Thank you for writing your review on the hotel. It is disappointing to note that you did not enjoy your stay with us on this occasion. There are areas that can be addressed immediately and with regard to the decor this is something that can certainly be considered for future planned upgrades and refurbishment programmes. The hotel does indeed enjoy a fantastic location on 'The Quays' with easy links to the City, surrounding attractions and motorway network and we do sincerely hope that you may have an opportunity to stay with us again in the future. Thank You.
1 réponse par Copthorne Hotel Manchester"4* ????"
Although clean and well situated I would not consider this a 4* hotel. The furniture was extremely battered. The bed was very small [4ft]. Not at all what you would expect from a 4* hotel. The bed valance was very dirty; in need of changing. On our seconded day only one set of towels was left and in spite of constant requests we didn’t receive more […] until very late evening. Very disappointed. Lisez la suite
On behalf of the Copthorne Hotel Manchester we would like to thank you for taking the time to write your review following your recent stay with us. Your comments are indeed valuable to us and we can assure you that these matters that you have highlighted will certainly be actioned accordingly within the hotel. However, please be assured that this occurrence is certainly not indicative of the usual high standards that we pride ourselves in, and we very much look forward to the opportunity of restoring your faith in the future, should you decide on a return visit. Thank you once again on behalf of the Copthorne Hotel Manchester.
1 réponse par Copthorne Hotel Manchester"Copthorne Hotel, Salford"
The hotel is of a reasonable standard. I was in a room directly above the bar and kitchens. The music and an anoying squeeky door would have been intolerable had I not been so tired as to be able to ignore it. I felt the lack of wireless in the room a bit of a pain as the connection lead is too short and the £20 charge for internet access for anything […] over 1 hour is steep. The breakfast chef let me diown by starting to do my fried eggs then disappeared allowing them to go hard. By the time he returned, I had eaten the rest and had to forego them. Pedantic, I know, but the right start to the day is very important to me Lisez la suite
On behalf of the hotel and in the first instance we would like to thank you for taking the time and trouble to provide your feedback following your recent stay with us. There are some evident training issues that need to be implemented and with a little more attention to detail you could have indeed started your day the right way. Please be assured that the issues you have raised will be discussed with the management team of the hotel and the appropriate action taken. We thank you once again and do very much look forward to welcoming you back, when, we may have an opportunity to restore your faith in the hotel and the services we provide. Thank You.
1 réponse par Copthorne Hotel Manchester"The Copthorne Hotel - Business Stay"
Stayed for two nights on business. Queue for check in after a long drive and flight was not the best 'first impression' but things did improve. Room was lovely and comfortable with a nice view. We didn't have dinner in the hotel - went into town instead but breakfast was a bit chaotic. Tables weren't being reset so we were poaching items from other […] tables, chef cooking breakfast seemed to be under pressure running in and out trying to keep the buffet food topped up. Reception were very helpful and arranged wake up calls and taxis for us. All in all was an enjoyable experience and I would definately return again. Lisez la suite
"Copthorne Manchester"
We have stayed in other hotels where internet connection is free in rooms, in our opinion the charge for internet connection at this hotel is excessive. Also, whilst you expect mini bar prices to be on the pricey side, again, this is higher than some other places we have stayed. The bed is firm which I really liked but my partner did not, but this […] is down to personal preference. Lisez la suite
Thank you for taking the time and trouble to write your review following your stay with us. Your comments are indeed valuable to us and will, as with all guest feedback, be bourne in mind for the future and at such a time when we reviewing our pricing policies. On a more positive note we are pleased you had a good nights rest and we do very much look forward to welcoming you back soon. Thank You
1 réponse par Copthorne Hotel Manchester"The Copthorne, Salford near Manchester"
This hotel represents good value for money and has always maintained a friendly welcome and service throughout the 15 years I have used it. There is ample car parking and good food and it is convenient for Manchester city centre just 10 minutes away, it is also close to various local attractions.
We are delighted to note that you continue to enjoy your many visits to the Copthorne Hotel Manchester. Your comments are indeed most welcome and will be shared with the management and staff of the hotel. Thank you and we look forward to welcoming you back soon.
1 réponse par Copthorne Hotel Manchesterthere was a mix up as far as i gathered my room was given to someone else and then the room i got stank of fish which was very unpleasant for me and especially my pregnant girlfriend whom hates the smell of fish also there is a metal parking plate outside that can be raised to stop entry to hotel parking any vehicle going over this made a loud clunk […] and as i had to sleep with window open because of smell i did not get much sleep Lisez la suite
We would like to take this opportunity to apologise for the problems that you encountered during your recent stay at the hotel. Please be assured that these matters will be followed up accordingly with the management team within the hotel. It is most disappointing to note that you did not enjoy your stay with us for a number of reasons and do sincerely hope that you may consider a future stay with us. Should you return please do make us aware of your previous issues and we will endeavour to ensure that your next stay is indeed a memorable one. Thank You Once Again On Behalf of the Copthorne Hotel Manchester.
1 réponse par Copthorne Hotel ManchesterCe client n'a pas laissé de commentaire.
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