Réservez en ligne ou par téléphone :
01 57 32 36 09Le prix d'un appel à partir d'un mobile peut varier selon l'opérateur. Les conseillers Hotels.com sont à votre écoute 24h/24 7j/7.
Situation
Au cœur de Saint Louis, l'établissement Hyatt Regency St. Louis at The Arch est très pratique pour les familles. De plus, cet hôtel se trouve à quelques pas des sites Old Courthouse, Jefferson National Expansion Memorial Park et Old Cathedral of St. Louis of France. Les sites Laclede's Landing et Gateway Arch se trouvent également à proximité.
Caractéristiques de l'établissement
Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose 2 bars/lounges. À l'attention de ses clients en voyage d'affaires, cet hôtel 4 étoiles propose diverses prestations, dont un centre d'affaires 24 h/24, des salles de réunion pour petits groupes et un service de location de voiture de ville/de limousine. Le personnel de l'établissement propose un service d'organisation de mariages, un service de traiteur et un service d'assistance pour les visites touristiques. L'établissement propose un centre de remise en forme, une discothèque et un toit-terrasse. Moyennant un supplément, vous bénéficierez d'une navette aller-retour pour l'aéroport (selon horaires). Il s'agit d'un établissement non-fumeur .
Chambres
Les 910 chambres de l'établissement Hyatt Regency St. Louis at The Arch sont climatisées et comprennent une station d'accueil iPod et un coffre-fort. Les clients bénéficient d'un accès à Internet haut débit avec ou sans fil depuis les chambres (prestation en supplément). un téléviseur à écran plat 37 pouces donne accès aux chaînes par le câble/satellite et des films payants. De plus, un bureau et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire, un miroir de maquillage, un sèche-cheveux et des articles de toilette gratuits.
Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Les services et équipements suivants sont disponibles sur demande : un service de préparation de lit, une literie hypoallergénique et un service de réveil par téléphone. Un service de ménage est proposé quotidiennement. Toutes les chambres de l'établissement Hyatt Regency St. Louis at The Arch sont non-fumeurs.
"parfait pour repartir tôt le matin"Avis d'un client Hotels.com envoyé le 26 sept. 2011
Un motel typique. Très bien... pour une nuit d'étape, pas de surprises :) Accès pratique à l'autoroute (juste à côté) et prix défiant toute concurrence :)
"Hotel tres agréable"Avis d'un client Hotels.com envoyé le 26 juin 2011
Situé proche aéroport d’où ma note environnement de 4. Pour le reste rien à redire; Encore une fois grâce à Hotel.com j'ai pu bénéficier de tarifs intéressants par rapport au standing de cet hotel à la propreté impeccable avec une salle de bains impeccable et qui avait tout ce que l'on peut attendre d'un hôtel de cette catégorie permettant un bon séjour. De plus les appels pour les États unis courtes et longues distances sont gratuits dans la limite d'une heure. Je recommande cet hôtel et y retournerais sans problème. Malgré la proximité de l'aéroport c'est très calme.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
RED Kitchen : ce restaurant sert le déjeuner et le dîner. Il abrite également un bar.
Ruths Chris Steakhouse : ce grill sert le dîner et fait également un bar.
Brewhouse Sports Bar : ce pub sert le déjeuner et le dîner. Il abrite également un bar.
L'établissement met à disposition des clients un service d'étage.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great Location-Excellent Service- Nice Facility"
nice
"Nice hotel!!"
Everything was great, except for the fact that I booked a king guestroom and when we arrived, they gave us a guestroom with two double beds. She said it was first come first serve! Make sure you check in as early as possible!
Great location; easy to get around if you like to walk. Would stay there again. Parking was a bit expensive. Other than that, a great value for the room rate.
Ce client n'a pas laissé de commentaire.
"Great location, great service"
Of course the location for our purpose was great. The staff was friendly and explained everything. Many places, you don't see many smiles. Everyone smiled and seemed to enjoy what they were doing.
"Great experience"
Fastest check-in and check-out I have ever experienced at a hotel.
Thanks for the great review - less time at the front desk and more time enjoying your vacation!
1 réponse par Hyatt Regency St. Louis at The Arch"i will be back for sure..."
Real nice friendly staff...great steak house very good meal we had
Great review, we can't wait to have you back!
1 réponse par Hyatt Regency St. Louis at The Arch"stellar hotel right at the arch!"
The location of the hotel was fabulous....hotel was clean, and the deal we got was so worth it.
"Hyatt Arch St. Louis"
Hotel was "okay", but not great, and not what I was expecting for the price. The room was pretty small, one tiny closet, 3 basket type of drawers, 2 double beds. The bathroom was even worse.....very tiny, only one person could be in there at a time. I'm used to being able to do makeup while other person showers, this was not happening. Barely any counter […] space, only one sink. Room had a mini-fridge, but no mini-bar. Just really disappointing for the price. I've stayed in "fancier" Comfort Inn's. This is a Hyatt, I expected a lot more. Location was great though, and staff was very nice and helpful. They had one of those "we conserve resources" signs in the bathroom....usually they say to just leave towels on the floor, and place card on bed, if you want linens and towels changed....at this hotel you actually had to call the front desk and specifically request these services. Seems like they're trying to discourage you from doing so, I didn't care for that. Lisez la suite
Thanks for your feedback, we will review our environmental policies to make sure they suit the best needs of each guest. We will certainly change any item daily upon request.
1 réponse par Hyatt Regency St. Louis at The ArchCe client n'a pas laissé de commentaire.
"the Hyatt Regency in St Louis, MO"
A little hard to find in the dark. Parking was in basement and first floor was closed . Area to room had many hallways. Easy to get lost. Room rather cozy but very nice and clean. Great bathroom. Nice shower.
Ce client n'a pas laissé de commentaire.
"The Hyatt great stay located near everything"
Comfortable hotel near attractions and walking distance to restaurants. The breakfast Buffett was exceptional. The rooms were nice and clean. I will stay here again.
Thank you for the great review, we can't wait to see you again.
1 réponse par Hyatt Regency St. Louis at The ArchWould have liked it to have a pool. But a great hotel. Enjoyed it.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great Room!!!...Great Stay!!!"
I'm sure I had the best suite with the best views of the Arch!!!....Loved my room and the stay there was spectacular. I'm yet to be disappointed by a Hyatt Hotel
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"St. Louis close to everything"
Great location with view of Arch and Old Courthouse from the room. Great hotel restaurants especially the sports bar. Very friendly and helpful staff.
"Hyatt Regency in STL"
The rooms are nice, staff friendly, but when they built this hotel the walls are thin you can hear everything and doors slamming all night.
Thanks for your review - we have recently added a soundproof layer on our doors to prevent you from being disturbed by other guests. We appreciate your feedback and 4-Star rating!
1 réponse par Hyatt Regency St. Louis at The ArchCe client n'a pas laissé de commentaire.
"GREAT"
The stay was spectacular. We loved our Jr. suite and the hotel staff and food was above the great level...we enjoyed our stay in St. Louis.
"Hyatt at the Arch"
The hotel staff very friendly and accommodating. The hotel is steps away from Arch and park great for relaxing walks. Parking allows in and out privileges. Great Stay and has Starbucks in the lobby, awesome.
It's great to hear your awesome comments about our staff and location - thank you!
1 réponse par Hyatt Regency St. Louis at The Arch"Nowhere to park your car!!!"
The quality of the room was great but the parking lot was full so we had to park down the street and around the corner which really was a major inconvinence to us also the secruity came to our room saying to keep the noise down even though we were not making any noise since we were sleep so they had the wrong room "now how rude was that I will never […] stay there again.- unhappy in the Hyatt Lisez la suite
I'm very sorry to hear your comments. We do guarantee valet parking at all times, but self parking is subject to availabilty. I apologize for the mistake security made, I can see how frustrating that must have been. Thank you for letting us know.
1 réponse par Hyatt Regency St. Louis at The ArchFrom the initial check-in everything was exceptional. The check in personnel were very courteous and knowledgeable and we were in our room as soon as we checked in. the rooma were very clean and fresh, but the beds were a little small - but comfortable never the less. Even the housekeeper that cleaned our room was overly polite and courteous.
Thank you for your great comments - we feel that service is the top priority, so we're thankful for your review and will share your feedback with our staff.
1 réponse par Hyatt Regency St. Louis at The Arch"Great weekend"
This is a really great hotel if you want to be in the middle of everything St. Louis has to offer. The concierge was amazing in recommending places to eat and tours to take. I would stay here again!
Thank you for your great feedback about our location and concierge staff - we're glad to have you as our guest and are looking forward to your next visit.
1 réponse par Hyatt Regency St. Louis at The Arch"Hyatt at the Arch"
Awesome... great hotel !
Thank you!
1 réponse par Hyatt Regency St. Louis at The Arch"Hyatt at the Arch - St Louis MO"
The first hotel room I was put into was very very small. It had a large brown stain on the bed spread, a large white stain on the dark colored carpet next to the bed, another large white stain on the dark blue chair , which had ben covered with a throw pillow. Around the bottom ( leg etc) of all the furnature was approximately an inch of duct which […] had not been cleaned for quite sometime. The rest of the furniture had a healthy layer of dust on it. Which I have pictures of from proof. I have no interest in knowing the origin of the stains, they were very LARGE and very very very noticeable. After the first night and when the staff finally came to clean the room, at 5:30 pm ,which did not change the bed spread the just put it back on the bed with the large brown stain right on top in clear view. I then requested to be switched to another room. Although, the front desk staff was accomidating in that aspect, I was offered nothing more than "I"m sorry" No discount, no food voucher, nothing to insure I would ever stay at a Hyatt property again or heaven forbid refer anyone to their hotel. Lisez la suite
I am very sorry to hear about the multiple housekeeping issues you experienced. Please accept my apologies and know that we will certainly follow up with the employees involved to make sure it doesn't happen again. Thank you for your feedback.
1 réponse par Hyatt Regency St. Louis at The Arch"Great Location, reasonable pricing, Super Staff"
The Title of this review speaks for itself. The rooms I got were fantastic, the location was close to great sites (the Arch and City Museum in particular), and the neighborhood was very hip and had lots of entertainment. I did have a random charge on my card that I was unaware of. They quickly dispatched it and took care of it without any problems […] whatsoever. The staff was particularly friendly and helpful. They even appeared sincere, not an easy feat in the hospitality industry! Lisez la suite
Great comments! We will definitely share your feedback with our teams - we're looking forward to your next visit!
1 réponse par Hyatt Regency St. Louis at The ArchCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"The ARCH is RIGHT THERE!"
Great Hotel, great price, even with the NCAA tourney in town and a bunch of people at the hotel it wasn't crazy! the only issue was Valet. They took forever when we were leaving to get the cars up. All of the staff was great and we had a wonderful time. Oh yeah and the ARCH! Right there out the front door! Amazing!
Great review - thank you for your comments and for your 5 star rating!
1 réponse par Hyatt Regency St. Louis at The Arch"Great location and clean rooms"
If you are looking for an easy to deal with, friendly hotel.. This is it. Located literally in the center of everything, it's perfect for a quick trip.
Thank you for staying with us! We appreicate your Business and Feedback. We hope to see you again!
1 réponse par Hyatt Regency St. Louis at The Arch"Hilton at the Arch in St. Louis"
This hotel was great in terms of location. It was within walking distance of the Scottrade Center where we saw a concert, as well as several bars at Laclede's Landing. We really enjoyed our stay overall, the only negative was the maid service. We had a maid come back into our room hours after it had been cleaned because she said she needed to give us […] a glass. This made us feel very uncomfortable. Other than that, the food at Ruth's Chris Steakhouse was fantastic, same with the sports bar inside the hotel. I highly recommend this hotel especially if it's your first time in St. Louis. Lisez la suite
Thank you for staying with the Hyatt Regency St. Louis at the Arch. We greatly appreciate your feedback. We will share your comments with our Housekeeping staff. We hope to see you again in St. Louis.
1 réponse par Hyatt Regency St. Louis at The ArchCe client n'a pas laissé de commentaire.
"Great hotel"
Hotel was great! Disappointed in the valet parking. It took almost an hour to get my vehicle. Other than that great hotel!
Thank you for your feedback and your 5-Star rating, I apologize for the delay with your valet parking, hopefully everything else was ok. We certainly appreciate your great review.
1 réponse par Hyatt Regency St. Louis at The Arch"Great Hotel"
Had a wonderful time. The hotel is beautiful & the rooms were very spacious & comfortable. We didn't want to leave. The only downside to the stay was we paid good money to valet park. You were not able to call ahead for your car, instead instructed to go down to the parking garage & wait for your car along with 50-60 other people. Took us about 30 minutes […] or so to get out of there. Lisez la suite
Thank you for your review - we have recently changed our policy to allow guests to call down in advance for their vehicles. Thank you for your comments and feedback.
1 réponse par Hyatt Regency St. Louis at The ArchCe client n'a pas laissé de commentaire.
Thank you for the great 5 Star rating!
1 réponse par Hyatt Regency St. Louis at The Arch"Hyatt Regency in St. Louis, MO"
Nice, comfortable room, not sure why many hotels do not have venting in bathrooms any more. View of the Arch was fantastic. Excited that Ruth's Chris steakhouse was in hotel.
Thanks for your 5-Star rating and fantastic comments, we hope to see you again soon!
1 réponse par Hyatt Regency St. Louis at The Arch"Exceptional location for arch access"
We chose this hotel due it's easy access to to the interstate and to the arch. It wasn't so close to the gay district, but cabs were readily available.
Thank you for your 5 star rating and comments about our location, we also have a concierge staffed each day to help with directions and recommendations. Thanks again!
1 réponse par Hyatt Regency St. Louis at The Arch"Quite Lovely"
Delicious Burger, clean lovely room, friendly service. Not mind-blowing, but definitely no complaints!
Thanks for your great comments - we appreciate your feedback on our hotel and outlets.
1 réponse par Hyatt Regency St. Louis at The Arch"Hyatt in St louis, Mo"
The room we were in was just a little noisy. We were by the stair so alot of action there but overall is was good. I do have to say it is expensive. The internet is not free. I mean Mc donalds even has free Internet. I would not recommend a family more like a nice getaway with your special love one. The location was perfect right across a street from […] the arch!! Lisez la suite
Thank you for your feedback and your 4-Star rating, we'd love to have you back as our guest this summer. Thank you again.
1 réponse par Hyatt Regency St. Louis at The ArchCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Luv it
Thank you for the great 5-Star rating and for staying with us - we love having you as our guest!
1 réponse par Hyatt Regency St. Louis at The ArchThe hotel rooms were very comfortable, Decor was very well done and we both slept great. Stafff was very friebdly and welcomiing. Great food and beverage spots in hotel where our family could visit with each other and reconnect
Thank you for the great 5-Star rating and for staying with us.
1 réponse par Hyatt Regency St. Louis at The ArchThe hotel rooms were very comfortable, Decor was very well done and we both slept great. Stafff was very friebdly and welcomiing. Great food and beverage spots in hotel where our family could visit with each other and reconnect
Thank you for the great 5-Star rating and for staying with us.
1 réponse par Hyatt Regency St. Louis at The ArchLes avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
