Renaissance St. Louis Airport Hotel - Berkeley

We stayed here prior to flying out from Lambert. The staff was great. The hotel had a very fun vibe. The kids loved it.

Ce client n'a pas laissé de commentaire.

Very Clean. Comfortable beds. Elegant hotel.

Ce client n'a pas laissé de commentaire.

No breakfast, I,ve never been to a hotel at this cost and not had breakfast. Also high phone rate, 2min phone call. Has very small rooms.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

I have never been to St. Louis before and found it was a little far for downtown. The hotel seemed fine and the prepaid breakfast was great with our kids.

The base price of the hotel seemed great, and then we found out what was not included: breakfast, parking, wifi in room (free in the lobby), local telephone calls (charged a dollar). The room had no typical "Our services and extras" pamphlet, so we were operating completely in the dark as to hidden charges. Due to its proximity to the airport, we stayed […] at the same time as multiple conventions. However, there was no airplane noise. We had requested a room with 2 queen beds and were told on arrival that only single kings were available. A separate bed then had to be brought up for our child. Due to the unusual shape of the room and its size, the extra bed was wedged between the desk and the chair near the window. It was difficult to maneuver in the room. Lisez la suite

The staff was wonderful but the hotel needs some work. The pool didn't have enough seating for the parents that weren't swimming. Also, the beds were very uncomfortable and the walls didn't keep the noise out. We had to call and complain 3 times during the late night (1-2-3am) about the neighbors slamming doors, screaming in the halls, etc. The staff […] was very courteous but I wouldn't stay here again. Lisez la suite

Not to far from everywhere. Did not like the neighborhood much. I may try downtown next time. Staff was fantastic. Was not pleased with hotels.com salesperson. She diadem it would be free breakfast and valet. Neither were true when I got there. However the hotel staff gave my wife and I complimentary breakfast buffet for the miscommunication. I would […] recommend this hotel to my friends. Lisez la suite

I enjoyed my stay and would love to come and stay again.

Ce client n'a pas laissé de commentaire.

The hotel was under construction. There was no mention the dining room had been moved to one of the conference room. I would have picked another hotel if this information had been available.

My wife and I were extremely happy with the accomadations at the hotel. Everything was so clean and the hotel was Quiet and on New Years eve at that.Our receptionist Gabby, was very helpful in everything we asked of her. She did a wounderful job and we thank her for it.

Was under construction. It was a little inconvience getting to the room. Otherwise it was a nice stay.

Ce client n'a pas laissé de commentaire.

The bell staff are attentive and the restaurant is excellent...but if the front desk could certainly stand to take a lesson or two. I waited 20 minutes to check-in and 15 minutes to check out. In the early morning hours (430am to 6am) expect that the staff are comfortable leaving the front desk completely unattended...not conducive to a location in […] such close proximity to the airport. Just be sure to add some extra time to you check-out process. Lisez la suite

I wasn't careful in checking that this hotel had free wifi. It didn't, which I find very annorying. Being asked to pay $12.95 per day for wifi is not sustainable.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

I USED THIS HOTEL TO STAY AT FOR THE WORLD SERIES IN STL LAST WEEK. ALL THE HOTELS IN DOWNTOWN WERE SOLD OUT, VERY NICE HOTEL TO STAY AT. PEOPLE VERY FRIENDLY, ECT.... GREAT DEAL

Everything was nice as I attended a class reunion. The food was very good and the staff very attentive. There were two things that did bother me: Sunday breakfast buffet was over at 11am which is very early for a Sunday.My classmates and I were very dissapointed. Secondly,whtassup with inroom charges for internet?I could spent a lot less at some other […] hotels and it would have been free. Other than that,nice stay. Lisez la suite

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Very convenient location. Our room deal included buffet breakfast which was really good. Did not like that there was a charge for Wi Fi. Not sure why the better chains do that. Very clean pool but, jacuzzi temp was too hot. Overall, very nice hotel.

Beautiful hotel at a great price. Very comfortable room. Close to airport but no airport noises.

my sink plunger was broken- so i had to reach under the sink both in the evening and again in the morning. It is about a 5 minute ride from the airport.... my room had a connecting room- so i could hear the entire converstation that my neighbor had. also, the hotel was the hosting a convention group - so it was busy and the noise fromt he hallways seeped […] into the room... at check in- there was one people working the counter who was directing a group of 6 conventioners to a local attraction- i waited until anither receptionist appeared- she started to help me but then accepted a phone call to help someone already in their room- other hotels would have put the caller on hold to finish with the check in- it was lacking professionalism. Lisez la suite

Serves was very bad icoudnt get in touch with the manegor of the hotel for nothing

Ce client n'a pas laissé de commentaire.

My staly was pretty close to perfect. About the only thing I can say was the small surprise that parking is a separate charge per day.

The hotel is clean, the staff polite and the location very convenient. The shuttle service was great. It would take you to the metro stop, to a couple of restaurants and to the airport. However, I lost a night of sleep for a problem I can't believe exists in a hotel of this caliber. The sheets don't fit the bed. They are too short. So they pop off […] or the mattress pad rolls up around you or, worst of all, you may wake up sleeping on the bare mattress--not what you want in a hotel bed. I asked that they change the sheets and they were very apologetic, saying that this has been an issue for them. When I came back to the room, these sheets also did not fit over the corners of the bed! This time I called the manager, who was very nice about it, and they got a bottom sheet that actually reached the corners of the bed. So I was able to sleep the second night. The first night was horrible, however. Another issue that I think Marriot should correct is that you are welcomed to the room with a bottle of water with a prominent pricetag of $4.00. This is not an economy hotel. I think they could spring for a bottle of water for a guest. If not, at least set a reasonable price. $1.50 would already be at least a 300% mark-up. Charging $4.00 for a smallish bottle of water is letting you know that they don't mind exploiting their customers for all they are worth. It's about a 1000% mark up. That is not a message a hotel like this should send. You also have to pay about $13.00 per day for wifi. That's a little too much, I think. In short, the hotel is convenient, the staff is polite and professional and the shuttle service is good. The rooms are also very clean. But no guest should spend a night like I did because the sheets don't fit the bed and wad up under you. There is just no excuse for that. A good night of sleep is the top priority of a guest. Lisez la suite

Club lounge was worth the extra money. Good food and great view.

WOW. What a fabulous hotel. Great comfy rooms; easy airport shuttle; friendly staff. We loved staying here and will do it again. Absolutely book yourself into the hotel with complete confidence.

This hotel was everything I thought it would be. The bellhops were courteous, the front desk clerks were helpful and the housekeepers were prompt and nice. I would definitely recommend this hotel to anyone looking for a hotel in this area. As a matter a fact I had so much confidence in this hotel that at the same time I reserved my room I also reserved […] rooms for my mom, sister, brother and my aunt and her 3 children. Great location, beautiful hotel and if I could give a ten I would. Lisez la suite

Ce client n'a pas laissé de commentaire.

While we found this hotel to be gorgeous and very comfortable I don't think it was worth the price. You had to pay to park on top of the high daily rate, and the parking gates were not working and locked us in during our stay. The lady who checked us out was very rude and didn't care about our issues. Aside from these few issues the hotel was a quality […] hotel, but I wouldn't stay there again. Lisez la suite

We stayed 2 nights and found the hotel clean and comfortable. Because it is located close to the airport it is not close to many other St. Louis attractions but for the quality and price it was still well worth it. Would certainly stay again.

My daughter and I stayed at this hotel in order to attend a baseball game in town. We chose the Renaissance because it was near the Metrolink line. Once we checked in, we were very pleasantly surprised. The room was immaculate and comfy, and the view was great. The concierge/doorman (whose name I don't remember) was fabulous at his job, making sure […] that we got on the shuttle to the airport/Metrolink station in time for the game. The hot tub and pools were great, if a bit crowded (it was 100 degrees). We had dinner in the hotel restaurant, and the food was prepared to perfection (I recommend the pork chop), although it took some time before we could attract a member of the wait staff and place our order. You cannot beat the location and amenities of this hotel, especially for the price (about the same or less than nearby hotels). I'll stay here again and again. Lisez la suite

We loved this hotel. Great quality for the price. We stayed in the Hilton at the Ballpark the previous night and weren't nearly as satisfied....The only qualm-paying for parking : )

The hotel I stayed at was great, stayed there before upon arriving I wished that my room wasn't at the end of the hall. I have difficulty walking, I wish they offered a continental breakfast of some sort because I had children with me. I'm thankful that there was a restaurant across the way that we could go to with reasonable prices. What the hotel […] wanted for one person paying for breakfast.....I was able to spend that for 4 people with a little added on. I'm definitely staying at that hotel again Lisez la suite

This hotel is very nice, however, they charge extra for EVERYTHING! $10 a night for a parking space! $4 for a bottle of water! NO FREE WI-FI IN THE ROOM. $13 for 24 hrs of internet. Are you kidding? For the price of the room, there should be gracious additions like most ALL other hotels.

Had a great stay at the Renaissance - we went for my parents' anniversary, and when we told them that at check in, they gave my folks a free brunch! The pool was great, rooms were comfy, staff was warm and friendly. Located very near airport, but no noise issues. Only complaint (and it's minor) is that it was a solid 20-30 minutes to get to most of […] the downtown STL tourist sites; not much in the hotel/airport neighborhood. Overall, GREAT hotel experience. Lisez la suite

we were very satisified with the service at this hotel. they were very accomodating in every way.

Our stay was great. The staff were courteous and helpful. The easy access to the airport and the complimentary shuttle were a real plus. Park and fly is the most convenient way to travel.

This is a luxurious Hotel, Have stayed there 3 times now. A very nice place, but the pool and hot tub close to early for the securety available, and on hand, would think it could stay open until 12, or open earlier in the morning.

Overall the stay at the Reniassance is always perfect. My family and I have been there at least 3 times or more and I couldn't ask for anything better. Although, I feel like I pay enough for the room itself and parking, internet is something that should be offered free according to how many nights you stay (internet is not free). But I would recommend […] the stay. Lisez la suite

Nice hotel with all the amenities, lite sleepers beware airport across street.

the stay was nice but parking should be free. theres plenty of parking space and due to the high prices of the rooms there parking should be free.