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Situation
Wyndham Garden Baton Rouge se trouve tout près de Mall of Louisiana et Perkins Rowe. Louisiana State University et Blue Bayou Waterpark se trouvent également à proximité.
Caractéristiques de l'établissement
Wyndham Garden Baton Rouge possède une piscine extérieure et un centre de fitness. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. L'établissement propose un centre d'affaires ouvert 24 heures sur 24. L'établissement propose une épicerie, une laverie et une aire de pique-nique. Le parking de l'établissement est gratuit. Il s'agit d'un établissement non-fumeur. Cet établissement a été entièrement rénové en novembre 2012.
Chambres
Les chambres offrent une vue sur la piscine ou sur la cour intérieure. Les 120 chambres de l'établissement Wyndham Garden Baton Rouge sont climatisées et comprennent des journaux gratuits et une cafetière ou une bouilloire à thé. Les lits sont équipés comme suit : un duvet de plumes et de la literie de qualité supérieure. L'accès à Internet haut débit par Wi-Fi est gratuit. La télévision permet d'accéder aux chaînes thématiques numériques. Toutes les chambres possèdent un bureau et une ligne téléphonique directe avec répondeur vocal ; vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire, un sèche-cheveux et des articles de toilette gratuits. De plus, un micro-ondes et un réfrigérateur sont à votre disposition dans la chambre. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Du linge de lit/serviettes de bain supplémentaires et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours.
""Avis d'un client Hotels.com envoyé le 11 août 2012
Difficile à trouver, cet hôtel est très conbfortable et fournit tous les services que l'onpeut espérer trouver.
Avis d'un client Hotels.com envoyé le 30 juin 2012
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 23 mai 2012
Ce client n'a pas laissé de commentaires.
"plantation nottoway louisiane"Evalué par bruno c de "lyon" le 25 août 2011
un endroit magnifique un peu isolé pour éventuellement aller diner ailleurs mais le repas au restaurant est excellent un seul regret ne pas avoir logé dans la plantation elle-même mais dans les logements à coté service hotelier excellent propreté parfaite aucun bruit et une piscine très sympa
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Restaurant - Ce restaurant propose des spécialités de la cuisine américaine et sert le petit déjeuner et le dîner.
Cet hôtel offre une piscine extérieure et un centre de fitness.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Great hotel!!"
No issues with this hotel at all!! The only complaint is that the parking spaces are a little tight!Avis véridique Hotels.com
"aweesome place, except breakfast"
all was well except the breakfast sausage was bad, made me sickAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great hotel"
Great hotel and I got a great last minute deal. Love the separate living area with the kitchenette. Only downside is the bed and pillows were not the most comfortable but overall I would recommend!Avis véridique Hotels.com
"Enjoyable"
Everything was fine I only have 2 compliants. 1) The luggage cart room is in a very inconvenient location 2) My room didn't have a do not disturb hanger, so I called the front desk to tell them to let housekeeping know that I didn't want service. I left my room for the evening and when I came back, housekeeping had been in my room.Avis véridique Hotels.com
"nice place for the money"
Good location and easy access to the interstate. I would stay again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Rooms were nicely remodeled but they didn't replace the single pane windows especially those facing the main road. So there was quite a bit of noise. We complained about the air conditioner rumbling during start up but they never fixed it - although they did offer to move us.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Greetings and thank you for taking the time to provide us with this meaningful feedback. Feedback like what you've provided helps us improve our service. I apologize that your stay was disturbed by the noise, but I assure you we are definitely looking into ways of correcting this so that your next stay will be more relaxing. We look forward to seeing you again so that we can have an opportunity to exceed your expectations. Again thank you for your feedback.
"Great Hotel"
Our stay at the Wyndam Garden was outstanding. I have no complaints.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge We are delighted that your stay at our property was outstanding. We value the feedback of our guest and hope that you will return to our property on your next visit to Baton Rouge.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
First time staying at this hotel, it was great and the staff was very friendly.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you so much for your feedback. It is always our goal to be responsive and respectful to our guest in our efforts to deliver a great experience, we want you to feel that you can count on us. We would love for you to stay with us on your next visit to Baton Rouge.
"Nice Hotel"
I enjoyed the hotel but thought the privacy of the rooms were odd. You can see straight through from the bathroom to the outside of the front door which was odd. Front desk staff was very friendly and professional. I will stay there again but will make sure to shut the blinds to ensure safety and privacy.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge We are delighted that you enjoyed our hotel. We apologize that the privacy was inadequate. Some of our rooms have pocket doors which slide into the wall. Unfortunately, this is not always obvious when you enter the room. With this in mind, we hope that your next stay is more comfortable.
"Nicely Renovated and Affordable"
We were in a king suite and the room was clean and well appointed, considering the room rates. Very convenient location, though the highway noise could be an issue for light sleepers. We will definitely stay again next time we're in Baton Rouge/LSU. Enjoyed use of the fitness and pool facilities.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge We are pleased that you enjoyed our hotel and its amenities. Our goal is for every guest to have a rejuvenating experience, and leave feeling refreshed. We look forward to your next visit to Baton Rouge. Thank you so much for this valuable feedback.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good Stay"
I was looking for a centralized location and I found this area to be very good. They were in the process of finishing remodeling and it is being done very well . The breakfast needed a little help. But overall I was very pleased.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for sharing your feedback, we will use this to provide additionall training to our team, as we are always looking for ways to improve our service. We would love to find out how we can make the breakfast better so that we can exceed your expectations. Please feel free to email us directly with any additional feedback and we look forward to your next visit.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Comfortable"
It was a safe stay for 5 kids and 4 adults! Located by the interstate which is great for travel. However the bathrooms had hair on the floor near the tub from the previous occupants. Overall I would stay there again.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for providing this feedback regarding your stay. It is our goal that our guest are able to relax in every way possible, and we apologize for the hair that was on your bathroom floor. This feedback will be used to provide additional training and development to our team so that we can correct these types of issues. We look forward to your next visit, and invite you to make us aware of when you are arriving. Again thank you for your feedback, and making Wyndham your hotel of choice.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Should have gotten more for what we paid."
The service at the desk was great, the service from the cleaning crew wasn't. The cleaning crew really needs to work on not blocking the walkway with their carts while the chat. I sent my son to get some items out the car, he said excuse me please, but both ladies didn't look at him nor move over for him to be able to step by. So I had to step out the […] room and shove him through them. I guess they got the point because one lady moved her. cart over. The rooms are fine, but the tv sucks; The air conditioner is loud so you have to turn the volume up and down. If the channel comes in fuzzy you have to flip it up then back to see if it cleared up. You can hear the traffic from the streets surrounding it. It is close to the mall and other places. For the price that we paid I had expected more, we have gotten more from from motel6. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge My heartfelt apologies about the many complications you encountered during your stay. I am going to discuss this with my team in an effort to prevent these errors in the future. Please contact me directly at the email below if you would like to discuss further. I know that what you experienced is not what we strive for here at the Wyndham Garden and we would love to remedy your impressions as much as possible! My hope will be that you will come to stay with us in the future, in order to give us the opportunity to reimage the hotel for you and your family. Again my apologies. All my best Laura Lee Assistant General Manager mwh2mgr@wampold.com
Hotel overall was very nice, staff were very professional, i stayed in a King Suite, the air conditioning in my room wasn't working properly so it was hot majority of my stay but that was my only problem.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for taking the time to share your thoughts with us on your recent stay. We apologize for the air conditioning ssues you experienced as well and have followed up with all of our staff members accordingly. We sincerely hope we are able to serve you in the future. Again, our sincere apologies and please let me know if there is anything that I can do in addition to this response. All the best, Laura Lee Assistant General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"nice ,clean , near mall"
greatAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good experience"
It was a nice getaway for me and my boyfriend., we enjoyed the cleaning service was on time, and that we had many places to keep our things stored., I didn't care for the fact it was no plugs for me to do my hair at the sink/counter pot where u would think a plug would be, but overal it was a okay experience.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge We are so glad you enjoyed your getaway at the Wyndham Garden. We apologize for the outlet issue and will follow up with our maintenance department accordingly. Thank you very much for the kind review! We welcome you on your return visit and hope it is sooner rather than later!
"Great Staff, Remodeled, Good value"
The Mgr Laura is great!!Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for the compliment. I, along with my staff at the Wyndham Garden strive to provide excellent customer service.
Thoroughly upset that you did not offer shuttle services.......fine hotel should accomidate people in town for business without transportation to near by attractions.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge I apologize that we do not offer shuttle service from this location but I do appreciate the comment. It may something that we can look into in the future.
"Wyndham Garden Baton Rouge"
My initial room was "smokey" so I had to be moved to another room. There did not appear to be any onsite housekeeping services available at the hotel during the evening when I checked in. Accomodations were average. The room was clean. It was convenient for me b/c my interview was across the street from the hotel.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for your comment. We appreciate both positive and negative comments. Both help us understand what areas we need to improve on. We are a completely non-smoking property so I apologize for the inconvenience of having to move you. We do offer on-site housekeeping which is provided during the daytime hours. We also offer all items needed during your stay at the front desk. Please let me know if we can assist you with any hospitality needs you may have in future while in the Baton Rouge area.
"one night stay"
I loved the layout. The first room was a kitchenette/livingroom, with a door separating the bedroom. Plenty of room for a mom and three kids. The room was clean, freshly painted. A separate tv in both rooms, one for adults, one for kids. The problems: the couch (to sit) and beds (to sleep) were uncomfortable. We had the corner room which is right next […] to the interstate, so the traffic noise was loud all night long. For over night stays. I would probably use this hotel again, just would want a room on the side away from the interstate. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for your comments. We are pleased to hear that you enjoyed your stay at the Wyndham Garden. Our "suite" features offer the room needed for family travel and definetely helps with the television issues that can arise between family members. All comments both negative and positive are appreciated. It helps to give us the insight needed to continue to provide the best customer service and hotel experience to our guest.
"OK stay"
The hotel was under minor construction, new gate, some rooms getting updates. Overall it was an ok stay.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for your comment. We were putting the final touches on the property during your stay to make sure that all of our amenities were in working order for our guests. We appreciated your patience and understanding during that time. Look forward to having you as our guest again.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for the 5-star rating. We are pleased that you enjoyed your stay with us and look forward to having you as our guest again.
"Thin walls but overall satisfied."
The hotel is beautiful; it's new and the rooms are almost like being at home...but the walls are THIN! I was in town with my child for a competition and a great night's sleep was a must, however, when our "neighbors" arrived after midnight, we heard everything, the cell phones going off, the constant laughing and talk of who was drunk. Needless to say […] we weren't rested. I didn't call the front desk due to the fact I was exhausted and the hotel wasn't busy and quite frankly I didn't want them to know it was me calling for safety reasons. The adjoining rooms obviously do not have anything but a thin wall of sheet rock between them. As this was disappointing, I would still consider staying here again. It's not the hotel's fault people were so disrepectful to others around them! Lisez la suiteAvis véridique Expedia
Réponse de la part de Wyndham Garden Baton Rouge Thank you for your comment. We are pleased that you enjoyed your stay and were satisfied with our accomodations. I do apologize that you were disturbed by other guests during your stay. We do our best to control the noise after hours so that our guest can rest comfortable. We look forward to having you as our guest again in the future.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for the 5-star rating. We are pleased that you enjoyed your stay. Look forwarding the having you as our guest in the future.
"Had to switch rooms, but OK"
Good place to stay for parents and two teenage sons. The bathtub in our first room would not drain, so they switched us. Otherwise a very nice place to stay.Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge Thank you for your comment. We are pleased that you enjoyed our accomodations. Our suites offer the perfect setup for traveling families. I do apologize for the drain issue you encountered in your first room. We look forward to having your as our guest in the future.
"Great Hotel to stay in"
We thought our stay was great here, but we have a warning to everyone shopping this hotel. The breakfast is not complimentary anymore as advertised on hotels.com. It is now $6.00 a plate for breakfast!!!!Avis véridique Hotels.com
Réponse de la part de Wyndham Garden Baton Rouge We appreciate your comments both positive and negative during your stay. I apologize for the miscommunication you received from our third party vendors regarding our breakfast options. At this time we are not offering a complimentary breakfast but we do offer a hot breakfast for a reasonable price. Please contact me directly should you find yourself back in Baton Rouge and I will personally take care of your reservation.
"Disappointed!!!"
Expedia advertises that the price includes a complimentary breakfast which it does not. The breakfast bar is now $12 per person. I informed the clerk at check-in that my stay included breakfast and I was basically told "Too bad! It doesn't!" This was very disappointing considering we always book a hotel with breakfast not only for the savings but also […] the convenience. The courtyard was very nice but the beds were not comfortable and the pillows were the worst. The bathrooms only had a small mirror that was not even big enough for my husband and I to share. The location may be very convenient but the noise of the traffic was very disturbing. I am not one to ever complain because I am one that feels as if you get what you pay for but this hotel was not worth the $$$. Lisez la suiteAvis véridique Expedia
Réponse de la part de Wyndham Garden Baton Rouge We apologize for any miscommunication that was transferred from our Third-Party partners. During the time of your stay, we were offering our breakfast for $12.00. We take all comments, both positive and negative very seriously and are concerned with what issues may or may not keep our guests as repeat customers. At the Wyndham Garden, we strive to provide excellent customer service and accomodations so that you feel at home when you are our guest.
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