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Avis d'un client Hotels.com envoyé le 23 avr. 2012
Ce client n'a pas laissé de commentaire.
Avis d'un client Hotels.com envoyé le 19 avr. 2012
Ce client n'a pas laissé de commentaire.
"Quality hotel Vancouver"Avis d'un client Hotels.com envoyé le 22 mars 2012
Chambre propre.Bien situé.Par contre a besoin d'un rafraichissement.
"Belle vue"Evalué par Simin T de "Edmonton" le 24 févr. 2012
Cet hotel est magnifique à l'intérieur, même si son apparence ne semble pas chic. Il faut absolument de faire un tour dans le Cloud 9 au soir. La vue de la ville et de la mer est merveilleuse. Juste un point insatisfaisant: l'insonorisation de l'hotel est tres faible. j'entendais souvent le bruit des portes voisines et le dernier matin vers 9h, il y avait du bruit de construction provenant de la chambre au dessus!
Avis d'un client Hotels.com envoyé le 23 janv. 2012
Ce client n'a pas laissé de commentaire.
Situation
Au cœur de Vancouver, l'établissement Four Seasons Hotel Vancouver se trouve à quelques minutes de marche des sites Pacific Centre Shopping Mall et Robson Street. Les sites Canada Place et BC Place Stadium se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Four Seasons Hotel Vancouver possède un centre de remise en forme, une piscine extérieure et une piscine couverte. L'accès à Internet haut débit avec ou sans fil est disponible dans les espaces communs (prestation en supplément) et un poste informatique se trouve sur place. Pour les voyageurs d'affaires, cet établissement 5 étoile(s) met à disposition un centre d'affaires 24 h/24, des salles de réunion pour petits groupes et une assistance technique. Pour vous restaurer, cet hôtel de luxe offre un restaurant, un bar/lounge et un snack bar/épicerie. Le personnel de l'établissement propose un service d'assistance pour les visites touristiques/achats de billets, un service d'organisation de mariages et un service de traiteur. L'établissement propose un toit-terrasse, une baignoire spa et un club pour enfants. Moyennant un supplément, vous bénéficierez d'une navette aller-retour pour l'aéroport (disponible sur demande). Il s'agit d'un établissement non-fumeur .
Chambres
Les 373 chambres de l'établissement Four Seasons Hotel Vancouver sont climatisées et comprennent un lecteur de CD et un coffre-fort (suffisamment grand pour accueillir un ordinateur portable). Les clients bénéficient d'un accès à Internet haut débit avec ou sans fil depuis les chambres (prestation en supplément). Les chambres sont équipées d'un téléviseur à écran plat avec un lecteur de DVD, une console de jeux vidéo et des films payants. De plus, un bureau, des journaux gratuits et une ligne téléphonique directe avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire, un lavabo double, un pèse-personne et des peignoirs.
Les chambres ont également un minibar et des pantoufles. Les services et équipements suivants sont disponibles sur demande : un service de massage en chambre et une literie hypoallergénique. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage quotidiennement. Toutes les chambres de l'établissement Four Seasons Hotel Vancouver sont non-fumeurs. Toutes les chambres ont été rénovées en février 2012.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Établissement vert/durable - Certification de degré 1
Cet établissement a pratiqué une auto-évaluation de type certification de degré 1. Cette auto-évaluation des pratiques touristiques durables a été effectuée sur la base du programme Green Key Eco-Rating Program, qui permet de mesurer l'impact de l'établissement sur un ou plusieurs des éléments suivants : l'environnement, la communauté, l'héritage culturel, l'économie locale. Les résultats de cette auto-évaluation n'ont pas fait l'objet d'une vérification indépendante de degré 2 ou 3.
YEW - Ce restaurant sert le petit déjeuner, le déjeuner, le dîner et le brunch. Vous pouvez profiter d'un moment de détente en prenant un verre au bar. Un menu enfant est proposé.
Un service d'étage 24 h/24 est disponible.
Une piscine couverte, une piscine extérieure et une baignoire spa se trouvent également sur place. Les infrastructures de loisir incluent également un centre de remise en forme, un sauna et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Four Seasons Vancouver - excellent location"
The location of the Four Seasons Vancoucver City Center is excellent. We were able to walk everywhere we wanted to go and take the Skytrain to destination further away from the City center. It was very convenient and I would consider staying there again the next time I go to Vancouver.
Ce client n'a pas laissé de commentaire.
"Absolute Bliss"
From check-in to check-out we were treated so well...Friendly check-in. The restaurant was also a truly amazing experience, where the service was unparalleled by anything I have ever experienced in a hotel restaurant before. Will definitely stay here again!
"Great"
Excellent hotel in the heart of Vancouver. The pool is smallish but otherwise very satisfied.
Thank you for your quick note regarding your recent stay at Four Seasons Hotel Vancouver. I am so pleased that you enjoyed your time with us. I am sorry to hear that our pool size was not what you expected. Thank you for your complimentary comments and feedback. We appreciate your patronage and hope to have the privilege and pleasure of having you back for future stays.
1 réponse par Four Seasons Hotel VancouverCe client n'a pas laissé de commentaire.
"Four Seasons Vancouver"
Everything was perfect, as usual.
“Perfect” is a word we strive to be everyday and something that is difficult to obtain. Thank you for your wonderful review; it will be my pleasure to share your kind words with our entire team. We look forward to many future business stays with Four Seasons Hotel Vancouver. Kind regards,
1 réponse par Four Seasons Hotel VancouverCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"EXECUTIVE ONE BEDROOM STREET"
OUR 1 BEDROOM SUITE ON THE 24TH FLOOR WAS SPECTACULAR VIEW TO THE SOUTH. HOTEL INROOM SERVICES WERE SUPBERB. FRONT DESK WAS SOMEWHAT ARROGANT AND HAD LIMITED FUNDS TO EXCHANGE CANADIAN DOLLARS. ROOM OVERALL WAS COMFORTABLE BUT LIVING AREA NEEDED A CHAIR OTTOMAN FOR ADDITIONAL COMFORT.
Ce client n'a pas laissé de commentaire.
"Priorities! Priorities! Priorities!"
While I read the many reviews about the condition of the hotel, particularly compared to the standard of what to expect from a Four Seasons Hotel, I chose to stay here and would do it again. The hotel was dated and the rooms (and bathrooms) were very small. It also had limited number of amenities. So, if you are someone who spends lots of time at the […] hotel while you travel, this is not the place. However, if your PRIORITIES are a hotel with SUPERB location and UNMATCHED customer service, there is no better place than the Four Seasons Vancouver. The concierge was amazing and extremely attentive to our needs, like no other. All of the staff was friendly and helpful. They acknowledged our Wedding Anniversary on multiple occasions with great attention to detail. The location was the absolute best. While you sacrifice a little with the view compared to other properties in downtown Vancouver (Pan Pacific, etc..), we feel we were able to maximize our time (and save a few dollars on transportation while there) as a result of being right in the center of the downtown Vancouver core. We had many choices for meals, shopping, and night life, and were a short walk away from the scenic waterfront views downtown Vancouver is known for. Based on our two priorities, we are extremely pleased with our choice of hotel during our recent trip to Vancouver. Lisez la suite
It is such a pleasure to read that our team was able to create an enjoyable and memorable experience for you during your recent stay. We have recently done some renovations however Four Seasons Vancouver was opened in 1976 and there fore unfortunately we are limited in the changes we can make. I would like to personally thank you for your words of praise for our staff. Our employees are our number one asset and their friendliness and willingness to assist is an integral component of our guest experience. Thank you again and rest assured I will share your review with our entire team who will be delighted to know that their efforts are recognized and appreciated.
1 réponse par Four Seasons Hotel VancouverCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Nothing special"
I splurged on a room for a weekend with my boyfriend and wasn't terribly impressed. The room wasn't anything special, and there was a problem with how my reservation had been made. I think you'd get better bang for your buck at other hotels near Robson Square. Kaia
"Four Season Vancouver"
The hotel's decor is impeccable as to be expected but the hotel does not offer any perks at all. For the seasons to not have even a coffee maker in the room nor tea or coffee at noon available without going through room service is a travesty. Certainly they don't need the money to provide coffee or tea at noon. Lastly, the restaurant was beautiful but […] a couple of the waiters were less than expected. One even tried to get us up from our table and move over 10 steps because that section was closed after we were told to sit anywhere. I can say my love affair w/the 4 Seasons has run it's course. Lisez la suite
Ce client n'a pas laissé de commentaire.
Every once in a while you have an experience that is over the top. We had a great time, the staff, Everything was better than expected.
"not a typical 4 seasons"
I expected more luxury but it was kind of a bland room and was extremely small and so i had to upgrade .
"The Four Seasons -- as good as it gets"
Great location, beautiful room and superb service.
Great hotel in the perfect location. A short walk to the Canada line, Robson street, and the water. Friendly staff and beautiful rooms.
"Nice place"
This was a nice spot, though maybe a bit less so than most Four Seasons. My only complaint was the dial-up speed Internet service for $13 per day -- seemed a bit 1998. Otherwise a pleasant stay.
Not happy with no free internet. The days of trying to charge for this service should be over. I would recommend free internet hotels to any of my friends
"Made Our Honeymoon Special"
We came to Vancouver for our honeymoon, and the Four Seasons Vancouver made our time even more wonderful. This hotel had excellent customer service. The concierge (our favorite was Connie, definitely try to grab her) was extremely helpful and informative. She helped us get reservations at great restaurants and told us the local hot spots. The valets […] were prompt and always friendly, ready to give directions and helpful hints. The hotel is also located in the middle of downtown Vancouver, which made it easy to walk around the city to sightsee or to grab a bite to eat. Room service was excellent. They also gave us a room upgrade because it was such a special week for us. Definitely want to come back. Lisez la suite
"4 Seasons Vancouver - 5 star hotel, 3 star dining"
the hotel, service, pool, amenities and room were all excellent. The food fom Yew was not. We look forward to room service and although the service was prompt the food itself was overpriced, smaller than expected protions (especially on desserts), limited in choices and basically underwellming. We ordered spaghetti, kids fish & chips and 2 different […] chocolate desserts. There was nothing fancy about any of the dishes (all very planely presented) The spaghetti was tasty & well protioned but overpriced for what it was. The desserts were small and not as described (Chocolate cream had a layer of salted caramel that was a very dissapointing surprise). Recomend the hotel but not the restaurant. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Excellent five-star facility"
The facility lives up to its five star rating. Excellent service, excellent location. Reasonable charge for internet service (approx. $11/24 hrs). Very close to skytrain stations, short walk to waterfront.
Ce client n'a pas laissé de commentaire.
The beds and the bedding were the nices I have every had. Didn't know how tired I was until the next day slept like a baby and woke up feeling like a new person.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great location, can take the sky train from the airport"
great conceirge, location, pool and workout area.
"Excellent staff"
Reasonable price for such a nice place. staff was freindly and helpful.
"A bit below the expectation of a Four Seasons"
Staff was attentive and service was efficient. Hotel was a bit dated in decor. Sitting room furniture was dated and not very comfortable. No extra pillows or blankets in the room, although promptly brought up by hotel staff. No spa facilities, although a fitness equipment was available. The conceirge did arrange for in-room massage--a bit on the pricey […] side, considering lack of spa facility side benefits. Single restaurant--some great dishes, while others were simply mediocre. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Really? This is a Four Seasons?"
I've stayed in a few Four Seasons hotels in the past, and this one doesn't even come close to measuring up. Other than the restaurant, Yew, which was nice, it doesn't appear that this hotel has undergone any updating since the mid-70s. The rooms are very spartan and plain. I've honestly stayed in budget hotels that were nicer than this one. It's definitely […] in need of a major upgrade! Lisez la suite
"Great Experience"
Everything about the hotel experience was great. The room was spacious and comfortable. The Yew restaurant was good; room service delivery was prompt; the food was good, the service was exceptional. All employees were courteous and professional. I'm so glad we decided to splurge on this stay.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great hotel!!! Will go again!"
Very nice!!!!!!! Parking was inconvenient, though. Overall, great hotel and nice location.
"Not as imagined"
Great room and location, but not worth of the price.
"Great Hotel"
We loved the Four Seasons. It was centrally located in Vancouver so as we could walk to most of the famous sites in the city. The young doormen were very helpful in directing us to good restaurants and which buses to take for our excursions. Everyone was so friendly!
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"A lovely stay in a fantastic city!"
The staff at the Four Seasons Vancouver, BC spoiled us. They were very friendly, respectful and on the ball completely. It will be hard for another hotel to top these folks. And the room itself was very comfortable. Loved those down covers and pillows!
"Great Hotel in VAncouver"
We enjoyed greatly our three night stay at the end of our honeymoon. Our room (4 seasons executive suite) was great. The staff were very helpful. A minor fault was that that the hotel swimming pool was not heated and the jacuzzi was too hot. However the hotel had a nice garden for sunbathing and provided complimentary fruit and water. We did not […] eat at teh hotel preferring to eat at Joe Forte's (great steak and fish) and the Diva (across road at metropolitan), the latter which is a superb restaurant. Lisez la suite
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