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Situation
À Eugene, Red Lion Hotel Eugene se trouve tout près de Oakway Center, Autzen Stadium et Matthew Knight Arena. University of Oregon et McArthur Court se trouvent également à proximité.
Caractéristiques de l'établissement
Red Lion Hotel Eugene possède une piscine extérieure, un bain à remous et un centre de fitness. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. De plus, cet hôtel 3 étoiles propose diverses prestations intéressantes, dont un centre d'affaires et un équipement audiovisuel. Cet hôtel propose un bar lounge. L'établissement propose une laverie, un portier/groom et un service de départ express. Vous bénéficierez d'un accès gratuit à une navette vers et depuis l'aéroport (disponible 24 h/24). Le parking de l'établissement est gratuit.
Chambres
Les 137 chambres de l'établissement Red Lion Hotel Eugene sont climatisées et comprennent une cafetière ou une bouilloire à thé et un sèche-cheveux. L'accès à Internet haut débit par Wi-Fi est gratuit. La télévision permet d'accéder aux chaînes thématiques par satellite. Toutes les chambres possèdent un bureau et une ligne téléphonique directe avec répondeur vocal ; vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. De plus, un service de ménage est proposé (tous les jours). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Le petit déjeuner est en supplément.
Une piscine extérieure et un bain à remous se trouvent sur place. Les infrastructures de loisir incluent également un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Great location , friendly staffAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Comfortable, clean, convenient.Avis véridique Hotels.com
"It was fine for a place to sleep."
It was okay, room was dated but fine - balcony was dirty, but we never really went out there. Breakfast was good enough and inexpensive.Avis véridique Hotels.com
"pool closed..rude maid"
I was very disappointed that the swimming pool was closed with temperatures in the 80s!! Also a maid knocked on my door at 9:30 even tho I had the do not disturb sign on the door..after a late night I wanted to sleep in but this rude maid put an end to that!!Avis véridique Hotels.com
"Great place to stay for race day"
The staff was fantastic and our room was nice and clean. We stayed for the marathon and were overjoyed with a late check out time that gave us all plenty of time to shower before heading out of town.Avis véridique Hotels.com
"red lion Eugene"
I accidentally reserved the wrong date through my app. After a quick call to the hotel, Michelle fixed my problem, and I checked into the last available room an hour later. Quick check-in, helpful staff... One critique: the mattress was too soft.Avis véridique Hotels.com
"Great place to stay"
Had a great stay even if only for one night, Staff were friendly, room was big and very comfortable, nice outside hot tub and the breakfast was brilliant.Avis véridique Hotels.com
"Excellent experience!"
After spending a week at another hotel chain that is touted as a great place to stay, I was relieved to have a very comfortable stay with a coffee maker that worked, a refrigerator, and a microwave! Not all hotel amenities are maintained appropriately by every chain. I highly recommend Red Lion, It was a great experience after having what only amounted […] to as a place to sleep for the same cost. Lisez la suiteAvis véridique Hotels.com
"Disappointed"
Room was not ready at 3:45. Check in 3:00. Still not eady at 4:20. Had to change clothes in hotel restroom in order to make dinner reservations. Add to that toilet backed up in the morning and had to request a plunger. Had to wipe off dirty bathroom counters when we arrived. Hot tub was a pit. Gritty bottom and in need of updating. I probably should […] have rated it a 1, but it could have been worse. One of the worst experiences in recent history. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Red Lion Hotel Eugene Thank you for taking the time to provide use with feedback from your recent stay, Mike. Comments such as yours allows us the opportunity to tailor our service and product to your expectations as the guest. I apologize for the inconveniences you experienced during your stay. I understand how frustrating it can be to show up to the hotel after a long day of travel , only to find the room not cleaned to your satisfaction and ready for check-in. I have shared your comments with the rest of the staff, and hope that you will allow us an opportunity in the futture to provide you with accommodations that you expect and deserve. Thank you again, Doug
"Have stayed before and will stay again!!"
We came up as we had appointments on a Monday so we stayed Sunday over night. The double queen room that was pet friendly was not only extremely decent in size it also had a convenient sliding door that opened I to a nice private grassy court yard area were our pets could potty. They provide doo doo bags and a trash to dispose them in the courtyard […] as well. The beds were pillowtops, so nice to know we can get an amazing night sleep away from home which is rare typically when your staying in hotels. Rooms are very updated and plush and focus on cleanliness was definitely there. The continental breakfast very good! Cheesy eggs, sausage, bacon, bagels, toast, fruit, cereal, juices coffee milk coffee. Everything in a catering form so very professional. Great location with tj max, pf changs, old navy, trader joes, Starbucks, mucho gusto, DSW, and so many more shops just right next door or across the street. Also if during football season close to Autzen! Wonderful hotel, very impressed! Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Loud music and patron partying emanated from the bar until 1:30am, costing me and my son (visiting UOregon for a compus tour). The plumbing serving the room above ours was very loud when used by those guests, a sign of poor quality construction. There was no hot water for a shower the following morning. The hotel room looked like it hadn't been remodeled […] since the hotel was built probably in the 1970's. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Red Lion Hotel Eugene Thank you for taking the time to provide feedback from your most recent stay . Comments from such as yours allows us the opportunity to constantly improve service and product . I apologize about the inconveniences you experienced during your stay. I understand how frustrating it can be to have a lousy night of sleep due to noise , and then to find no hot water in the shower. Your comments are shared with the staff, to address for you and future guests. I hope you will allow us another opportunity to provide you with the accommodations that you deserve and expect. Thank you again, Doug
"Fix the wifi"
You need to fix the wifi. I am down there weekly and need wifi that works 100% of the time. But the wifi came and went. Fix it and I will come back.Avis véridique Hotels.com
"good value/ good location"
We were very impressed with our room from the moment we stepped thru the front entry. Large, spacious, pleasant surroundings with a garden setting off the patio deck. Would definately stay here again. Easy access from the freeway. Good prices. Staff were courtious and efficient. .....Avis véridique Hotels.com
"Good location, good hotel"
My experience at the Red Lion was exactly what I expected, professional service and a decent, clean room. The location was near my business activities. Would stay again on next business trip.Avis véridique Hotels.com
My son and I were in Oregon to visit the University. The hotel was conveniethly located to the college. I was so happy to find a nice hotel for such an inexpensive price. The room was large, the bathroom had real tile floor and shower walls and the counter was granite. It also provided a mini refrigerator and microwave. A hot buffet breakfast was offered […] and a nominal fee. If my son decides to attend Oregon Red Lion will be my first choice of hotel to stay in, Lisez la suiteAvis véridique Hotels.com
"Close to College"
The hotel was great! Very close to college that we were visiting. The staff was kind and helpful. We would definitely stay there again!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Awesome hotel"
The stay was great, room awesome and morning breakfast was very good; plenty of options.Avis véridique Hotels.com
the hotel is old and tired outside and inside. not a 3 star hotel.Avis véridique Hotels.com
Réponse de la part de Red Lion Hotel Eugene Thank you for taking the time provide us with feedback from your recent stay. This allows us to an opportunity to continuously make adjustments to improve our service and product. In a time where people have a variety of choices on where to stay when visiting an area, comments such as yours can be very helpful for future guests of ours. I apologize the hotel did not meet your expectations of a 3 star hotel. I can understand how frustrating it can be to experience something that doesn't meet your expectations. I really hope that you will allow us an opportunity in the future to provide you with accommodations. Thank you again, Doug Fine General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
All the staff went out of the way to help us and were kind, caring and most of all professional.Avis véridique Hotels.com
great place. Hot tub was nice. Too bad the pool wasn't open yet. Would have been nice to have breakfast included. Beds were too soft.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Not so good"
This is a motel, not a hotel. For the price, you would think you would be getting something better. There is a window air conditioner above the door. The hotel is loud. It's dirty, smells funny. The desk inside of the room about fell over when I set my laptop on it. There is nothing good about this hotel. For the same price, you can stay a little further […] away at a VERY nice other hotel property. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Red Lion Hotel Eugene Thank you for taking the time to provide feeback from your recent stay. It is always a great pleasure reading feedback and comments from our guests. This allows us to an opportunity to continuously make adjustments to improve our service and product. In a time where people have a variety of choices on where to stay when visiting an area, comments such as yours can be very helpful for future guests of ours. I apologize for the inconvenience you experienced in regards to noise and condition of the hotel not being to your satisfaction. We do hope that you will allow us an opportunity to provide you accommodations in the future. Thank you again, Doug
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Extremely helpful and accomidating staff!"
I stayed overnight to catch a VERY early morning flight. I had come to Eugene to pick up the 18mo little boy that my husband and I are adopting. The staff were very helpful in everything from relocating my room to a ground level, to the bar cooking a meal my 18 mo could eat, to extra assistance at shuttle pick up so I didn't have to carry everything […] myself. But the most amazing part was that I had a few boxes I was unable to fly with me and housekeeping locked the items up until I could arrange for someone to pick up on Monday (I stayed Saturday night). They even called to let me know when it was picked up. I was pleasently surprised with all of the assistance and quality of the staff. Will stay again and refer others! Lisez la suiteAvis véridique Hotels.com
"amenities are great"
I used the hotels shuttle service both times coming into eugene and flying out...they are great, they get there when they say they'll be there...the driver is always professional and personable....the hotel is very clean....I've never had a problem checking in at the front desk..the agent there is always quick, efficient , and pleasant..Avis véridique Hotels.com
""$35.00 Dollars per Night""
That is not qualified to be called a hotel! It is a very low class motel. The sheets may have been cleaned, but they are old and brownish looking. There was no grass or trees, scary at night, the inner court/parking area wasn't well lit, it looked more like an old school apartment complex than a hotel. The office is also filthy and disgusting to say […] the least. For the price they are charging, it is an absolute flop. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"WAs much nicer than the outside"
Not located off the I5 with the other hotels but was pleasantly surprised with my room. Would stay there again.Avis véridique Hotels.com
Thin walls...could hear neighbors and Red Lion did charge an extra $25 on my card for unknown reasonAvis véridique Hotels.com
"not bad but...."
Overall rooms were not bad but on my last night my new neighbors showed up at 11:00pm with a small loud child and a yapping puppy. I realized at that time how thin the walls were. I called the front desk and they gave me a different room. If you like piece and quite this is not your hotel.Avis véridique Hotels.com
"Disappointing"
Not well taken care of. Rooms were very noisy with paper thin walls. Will never stay here again.Avis véridique Hotels.com
Réponse de la part de Red Lion Hotel Eugene Thank you for taking the time to provide us with feedback from your most recent stay. Comments such as yours allows the opportunity to constantly improve our product and services to satisfy you, our guest. I apologize for the inconvenience you experienced in regards to noise in the room, and can understand how frustrating this can be. We do hope you will allow us the opportunity in the future to be your hotel of choice. Thank you again, Doug Fine General Manager
"very reliable hotel, old school, but nice!"
it convenient, clean and great location.Avis véridique Hotels.com
"close to where we needed to be"
we asked for extra pillows the first night and we had to go ask again the next day. they cleaned the room and didnt wipe off the tables or take dirty washclothes.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Adequate Lodging at a decent price"
Nothing fancy about this hotel, but it was reasonably priced.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Weekend in Eugene"
Personable Staff , excellent amenities. Check-in smooth, asked to change room, no problem accommodated quickly and with a smile. Need a light near microwave door inside entertainment area.Avis véridique Expedia
"Great staff. Awesome shuttle service. Decent rooms"
Very friendly and accomodating staff. Shuttle service to and from the airport runs 24/7 which was very helpful. The rooms are a little older but ours was clean so it was fine. Overall we were very satisfied with our stay.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good hotel for a good price"
Although this hotel is showing its age, it has a very good price in an expensive county. The staff was very nice and helpful in finding a good place to eat. A hot buffet breakfast cost only $5. The room was comfortable and safe feeling.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice stay"
Nice place friendly staffAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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