Plaza Inn - Albuquerque

rooms smelled like smoke, not enough towels and were dirty looking, bathroom outlets were falling out of the wall, bathroom cieling was brown and moldy, "free" breakfast was one bisquit!

I can't complain after the price of the room, spending way less here than my time out with friends in ABQ. It was a nice crash pad close to the university.

Just your basic, slightly outdated hotel just off highway. No frills but non expected. Also, nothing (grocery, conveneince stores, etc.) seemed to be in walking distance and neighborhood seemed a little sketchy. Not bad for a stop during a road trip, wouldn't want extended time there. Staff is super friendly though.

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hotel had no water when we checked in. One elevater wasn't working at check in. Later in the night both elevaters were down. We were on the 3rd floor and the wife was on crutches

Try getting a room away on the opposite side of the freeway if you decide to stay here. The road noise carries even to the upper floors. Also, double check the distance to Old Town. It is not too far away but I thought it would be closer.

When we drove up we weren't to impressed, but once we were inside we were very impressed and relaxed. The room was very clean and we absolutely like the indoorbhot tub and swimming pool. Everyone was very nice.

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The room was not as pictured online, but was overall clean. I was quoted a rate thirty dollars lower than what I paid online! Guess I won't be seeing any refund there. The man checking me in was very friendly and courteous, the rest of the staff left alot to be desired. There is not adequate parking for thier hotel, we had to park next door at a restuarant […] and walk -- not well lit either. We went down at 9:20 a.m. for the breakfast, which was over and done with, there was no sign posting breakfast times so we had no idea what the hours were and didn't think to ask the night before. Live and learn. Lisez la suite

I had a nice stay here. It was very convenient to UNMH where I had an appointment. The people were very nice. Breakfast was also good.

The description for the hotel when we booked it made it seem so much better than it actually turned out. The main thing that I did not like was the fact that we HAD to stay in a smoking room because we had a dog. I have not had that experience at other hotels and we are not smokers. The fitness center was a couple bikes and a weight machine, which didn't […] help me out at all so I ended up having to go to a gym to run on a treadmill. Our room, as well as the hotel in general, was just not maintained well at all. It was a great location right in between everything we were doing, but I would not recommend the hotel to anyone. Lisez la suite

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Hotel pictureon the internet is not even the hotel that we stayed at. The swimming pool room was dirty and too cold to stay in,the elevators didnt even work and the towels were too small and dingy dirty. I dont recommend anyone to stay here.

We extended our stay until Dec. 31st.. Very nice hotel with wonderful views and service. martin cantrell

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The plaza took very good care of my youth football team and I.the plaza also has a great breakfast

A great place. Very friendly, and accommodating for pets. The nearby residential neighborhood is worth a visit in itself.

The staff were unwelcoming. They did their job and that was it. The room was small and unattractive. The bathroom light fixture didn't have a cover leaving the bare light bulb exposed. The carpet was torn and tattered. The breakfast eggs were not good but I had yogurt and cereal, nothing special. The lady in the breakfast area started vacuuming while […] I was eating and watching the news on TV. Really rediculous! Lisez la suite

I've stayed at the Plaza Inn before and while it was not in the best condition it has seriously deteriorated. Only two lamps in room and they must have had 15w bulbs. I think they didn't want to see what terrible condition the room was. Horrible towels - could be used for sloughing your skin. Ripped wallpaper, curtains off the hooks, broken drawer handles, […] etc. Lisez la suite

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Very bad condition, rooms are small, TV's are old Water pressure is low, and I will never come back to it.

The hotel itself is rather run down. The elevator on our side of the hotel wasn't working, light bulbs were 40watt, and the rooms were worn looking. Someone had put shampoo in the hot tub, and staff didn't notice. The ping pong tables and air hockey were so warped as to be unusual. Feral children had run wild. However, staff drove us to drop off our […] rental car, picked us up and drove us again to catch our flight a few hours later. Bonus. And it saved the day. Lisez la suite

Room was very dirty, was not at all accommodating and hotel management was not compliant with our needs. I would not stay here again.

I felt the hotel was way overpriced for the quality of hotel. I was disappointed the hot tub was broken; I would have liked to have been notified about this by hotels.com. The locks to the sliding glass door on our ground-level room did not work (I reported this to the front desk). I had to wait to get the attention from the front desk receptionist […] (who was on his cell phone). We asked for a king-sized bed and were given a room with two queen beds. We were out of toothpaste and the front desk did not have this simple toiletry. The hotel did not feel welcoming and I was just disappointed. Lisez la suite

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Very disappointed. Wanted to move hotels the moment I arrived, but had already paid . Certainly not a three star hotel by any stretch of the imagination for the following reasons: hotel is in a very bad and dirty part of town; hotel is older and rundown and in need of many, many repairs; the room itself was small, the curtains had holes throughout, […] the balcony had a view of the garbage on the ground below, the dresser was missing a door and two of the drawers stuck out and would not slide back in and because the room was so small, I had to weave my way around the protruding drawers. The desk was rickety and falling apart as well. Very, very old and outdated (non-functional) furniture. I chose this hotel because there was an indoor pool and room service; however, the pool area was closed the entire time I was there and there was no hotel book in the room, and despite asking for one, I never received one so I don't know if room service even exists. Housekeeping came in and made the bed, but did not leave any new towels or dump the garbage. There was a warning sign posted in the room that everything would be carefully inventoried upon check-out (very classy!) so I hope I'm not charged for the towels that I never received. The only redeeming quality was that the employees were friendly and polite. I would say to run, not walk, to another hotel! Lisez la suite

The staff of the hotel were very friendly. However, the hotel is badly in need of maintenance. The toilet in our room ran all night (bad valve) and the shower head was mostly clogged. The towels were badly stained, perhaps due to hard water. The bed was comfortable, fortunately, and we slept well. Dining area is small and dark. The rate was low but […] still the facility could be maintained better. Lisez la suite

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The price for this hotel is GREAT!!!!! Location awesome close to ALL the great places in Albuquerque,NM.

Not a bad hotel at all for what it is. The room was clean, the staff were helpful, if not entirely cheerful, the breakfast was decent. The surrounding neighborhood wasn't all that appealing, but it was close enough to downtown, which was where I needed to be. There was no chain lock on the door, but I didn't feel unsafe without it. Also, the tv didn't […] function that well and their internet service wouldn't let me use netflix. But, I wasn't expecting anything fancy and I only needed a place to stay for the night, so no major complaints. Lisez la suite

I had a very pleasant stay at Plaza Inn.

It was pretty funky on the outside, dark hallways, but a good location. Freeway noise on our side, maybe not on the other. Great shuttle service to Old Town. Nice breakfast~~

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Just stayed for the night, but the freeway was to close and I heard all the cars all night.

I had a very pleasant stay at the Plaza Inn. The rooms were very nice and the view from the balcony made it even better. The only problem i had was finding a vending machine that would actually work. Overall, I would definately come back for another stay next time I am in Albuquerque, NM.

The hotel was once a very beautiful hotel and state of the art resort in it's day! It still is a very above average and great deal. I would highly recommend it. The staff is super friendly and the beds are comfy! You will be impressed for the value. The Reagan Library is close by and a MUST see with a free shuttle. YOU WON''T BE DISAPPOINTED...I pr […] omise! Lisez la suite

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We always stay here due to closeness of the sports when in Abq, But after this last visit the hot tub was not usable, my window would not open, and my husbands wheelchair kept getting stuck on the eneven and cracked sidewalks. I guess we need to start looking for a newer place as this one needs a ton of upgrades. even the attatched restaurant is no […] longer open, it looks like an abandoned building and the Plaza does not look as nice as the web page portrays anymore. Lisez la suite

We were traveling around the USA from Australia and were happy tostay at budget hotels, however this hotel was particularly bad! The whole hotel smelt of cigarette smoke, especially in the lift. I had to actually hold my breath in the lift it was that bad! Also the pictures are very misleading. The hotel looks like it is on a lovely hill side, but it […] actually looks over a very busy freeway! And the hotels rooms looked much nicer in the pictures also. The chairs were all very dirty and worn. Not very pleasant! Lisez la suite

I would stay again..

It was a comfortable room, great beds. The hallway was really musty and the pool was cold and indoors so there was a heavy chlorine smell. Their breakfast was good and great staff at the front desk

The room was too small, and two of the people who worked there were rude.

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The best thing about the Hotel is the staff. They were friendly and accommodating. The decor is shabby and dated. The hallways are poorly lit and have a foul odor. If your room faces I-25 you will hear the highway. The pictures are not a true representation of the condition of the property. One positive is all the rooms have little balconies.

i was worried after i was reading the reviews, but i enjoyed my room 110. it is a smoking room with a king bed fridge and microwave. everything i wanted. it did not look like the pictures but that was ok, the hot tub out side had no water but there is also one inside and the pool was great a little cold but felt really good after a hot day. they say […] you get what you pay for well i disagree i would have paid more for what i got. i did not try the breakfast ( slept in cause i could) and the jbs was still closed. but trust me there are better places to eat in albuquerque. Lisez la suite

for the price, not bad. The hotel could use some TLC but OK for the price. Breakfast needs improvement also.

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On the last morning of our stay, my cousin checked out before I did. When she got home she realized that a belt she had purchased for her daughter was missing from her bag. I searched the entire room and never found it. I left my name and number with the front desk clerk and spoke to a manager later the next week, as they never called me. I was then […] told she would look in to and have never heard from her again. If it was not for this one very frustrating incident, I would stay there again, but knowing that you can not trust who is coming into your room and your things to be left alone, I will not stay there again and I will tell everyone I know who travels to Albq. not to stay there. I felt because it was not a monitarily valuable item, the manager could have cared less and it shows, because I have not been contacted again! Lisez la suite