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Situation
Au cœur de Dallas, Crowne Plaza Hotel Dallas Downtown se trouve à quelques minutes de marche de Bank of America Plaza, Dallas World Aquarium et Sixth Floor Museum. Dallas Convention Center et Nasher Sculpture Center se trouvent également à proximité.
Caractéristiques de l'établissement
Crowne Plaza Hotel Dallas Downtown possède une piscine extérieure et un centre de fitness. L'accès à Internet haut débit par Wi-Fi est gratuit dans les espaces communs. Cet établissement 3,5 étoiles met à disposition un centre d'affaires, un éventail de services de secrétariat et un équipement audiovisuel. Cet hôtel très pratique pour les voyages d'affaires offre un restaurant et un bar lounge. L'établissement propose une discothèque, un personnel multilingue et une boutique de souvenirs/un kiosque à journaux. Vous bénéficierez d'un accès gratuit à une navette vers les attractions locales dans un rayon de 3 miles. L'accès au parking de l'établissement fait l'objet d'un supplément. Il s'agit d'un établissement non-fumeur.
Chambres
Les 291 chambres de l'établissement Crowne Plaza Hotel Dallas Downtown sont climatisées et comprennent un minibar et des journaux gratuits. Vous disposez d'un accès gratuit à Internet haut débit sans fil depuis votre chambre. La télévision permet d'accéder aux chaînes thématiques par câble et propose une console de jeux vidéo et des films payants. De plus, un bureau et un téléphone avec haut-parleur avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comprennent un miroir de maquillage et un sèche-cheveux. Les chambres ont également une cafetière ou une bouilloire à thé et un fer à repasser/planche à repasser. Un réfrigérateur, un micro-ondes et un service de réveil par téléphone sont disponibles sur demande. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage tous les jours.
"Propre et comfortable à bas prix."Avis d'un client Hotels.com envoyé le 8 févr. 2013
Très bon séjour.
""Avis d'un client Hotels.com envoyé le 17 déc. 2012
Très bon hôtel...mais pour ce qui est des activités alentours ou ne serait-ce que pour avoir une carte des environs, vaut mieux se renseigner sur internet. Mis à part cela, c'est vraiment très bien.
"Très bon rapport qualité prix"Avis d'un client Hotels.com envoyé le 13 nov. 2012
Très bon hotel, chambres propres et bien équipées. A proximité du parc six flags et du stade des cow boys. On apprécie la piscine couverte et la salle de sport (même si elle est un peu laissée à l'abandon). Petit bémol sur le petit déjeuner moins fourni que dans d'autres hotels, mais les gauffres en forme de Texas sont délicieuses.
"parfait!"Avis d'un client Hotels.com envoyé le 2 nov. 2012
Je suis reste 2 nuits et tout a ete parfait!L hotel est en tres bon etat,il est situe a cote du centre commercial,donc restaurants et supermarches sont a proximite,l aeroport est a peu pres a 15 kms.Les chambres sont grandes tres propres et tres bien equipees,il y avait meme un lave vaisselle dans le coin cuisine.Il y a un acces internet gratuit en wifi.Le lit etait vraiment tres confortable!Le petit dejeuner est gratuit.J y retournerai sans aucun doute lors de mon prochain sejour a Dallas.Il faut absolument aller faire un tour au Grapevine Mills mall qui est a 10 mins de l hotel!
Avis d'un client Hotels.com envoyé le 15 oct. 2012
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Crowne Plaza Hotel Dallas Downtown possède un restaurant servant le petit déjeuner, le déjeuner et le dîner.
Un service en chambre 24 heures sur 24 est disponible.
Cet hôtel offre une piscine extérieure et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Crowne Plaza au centre ville de Dallas"
Je souhaitais un hotel dans le centre ville de Dallas, proche du quartier touristique. Cet hotel était parfait pour cela. De plus, la piscine sur le toit offre une jolie vue de la ville (et aussi la nuit).Avis véridique Hotels.com
"ne pas y aller"
vieil hotel des années 70 avec tout le confort mais mal soigné attractions prévues: piscine non mise en valeur, discothèque ouverte seulement le vendredi et samedi soir, lobby pas très avenant dernier soir en plein "spring break" US très dépaysant mais un peu gênant hotel bien situé mais d'autres hotels sont à proximité et ont l'air plus chaleureux check […] out: ont débité ma CB de la totalité du séjour au tarif fort Lisez la suiteAvis véridique Expedia
"Miteux mais pas cher"
Une forte odeur de tapis lavés au détergent commercial ainsi qu'une chambre mal aérée, dans un hôtel situé dans les bas-fonds de Dallas. Les lieux étaient sommes toute propres mais c'était vraiment minimal. Au final, il existe des hôtels beaucoup mieux entretenus pour le même prix.Avis véridique Hotels.com
"Great stay!"
Amazing location, within walking distance to the West End district and attractions such as the Reunion Tower and JFK Memorial. Luckily we had a corner room with a patio and a beautiful view of the city-- definitely a nice surprise as not all rooms had a patio. Although there was a prom the weekend we stayed there, I would highly recommend this hotel. […] Definitely will be staying again! Lisez la suiteAvis véridique Hotels.com
"Close to Baylor Hospital"
We appreciated all the Crowne employees we came into contact with. All very helpful and pleasant. Room and hotel was clean, quiet, which we needed, and comfortable. Neat view of the city and the pool looked inviting.. Food was good and service spot on. Would have liked valet service but everything worked out fine.Avis véridique Hotels.com
"Great location for West End Historic District."
Overall, my visit to Dallas was great. The Crowne Plaza was an important part of this.Avis véridique Hotels.com
When we stayed, the hotel was completely booked. Our room was not ready but the staff was very friendly and apologetic. The service desk people remained calm as people screamed at them demanding their rooms. Everyone went out of their way to accommodate us. Would stay their again.Avis véridique Hotels.com
"Just little disappoint in the condition"
When I first walk into my room I notice some paint chip off the front door and the hallway floor need to be vacuum.from there it made me supicious of the over all condition of the room.The room was dusty and it didn't smell fresh.I will say, the next day when the cleaning crew came the room had fresh smell. The first night was bad ,I would really suggest […] you pant the door room 1825 and sure that the hall is vacuum on a regular bases Lisez la suiteAvis véridique Hotels.com
"Shuttle is great"
Phenominal location. Shuttle will take you anywhere within a 2 mile radius. House of Blues, American Airlines Center, Dallas Museum of Art, Ross Perot Museum etc etc. Dance club only Fri and Sat. Restaurant closes at 10Avis véridique Hotels.com
"Helpful staff, easy walking to many destinations"
We were in town for just one night, combination of shopping, visiting and going to a hockey game. Hotel was easy to get to, front desk staff was knowledgeable and helpful, even offering the hotel shuttle for our trip to the game and back (actually saving us money since we would have had to pay parking at the event). Easy walking to several downtown […] restaurants and sight seeing. I will keep this hotel in mind for future stays. Lisez la suiteAvis véridique Hotels.com
"Don't be fooled by the name!"
The service was not good, it took forever for the check in line to move. Once I got to the front of the line it was a hassle because I wanted to leave a 100 cash deposit opposed to a $25 hold on a debit card. The room looks nothing like the pics online. The bed squeaked horribly at the slightest movement!! I was so not impressed for it to be located […] in downtown Dallas! I would have been better off staying at a Holiday Inn Express or Super 8 for that matter!! Lisez la suiteAvis véridique Hotels.com
"bad service"
I booked a room for four people and was given a king size bed. we did not even get a roll away bed sent to us.Avis véridique Hotels.com
I really enjoy the stay. It's too bad it doesn't come with the fridge where we can keep the food and drinks cold. And I really the shopping their and so close the train ride, It's our first time riding one and it was really cool. The workers there are friendly and helpful. We would stay their again.Avis véridique Hotels.com
"Close to convention center"
The hotel was decent and served its purpose, I would have thought the hotel would have been a little more fancy. Our room happened to be a handicap room which was spacious, however there was no counter space in the restroom to put toiletries on. The pillows were very uncomfortable and flat. The hotel is a 10-15 min walk to the convention center which […] was very convenient. Warning there are not many places to eat breakfast within walking distance, a couple of the downtown bakeries are closed on the weekends. Lisez la suiteAvis véridique Hotels.com
"Nice Lobby, Poor Room"
My main issue was the AC did not work in my room and there were two lamps that were out. I would not recommend this hotel to my friends, it was overpriced and unimpressive.Avis véridique Hotels.com
"Crowne Plaza Downtown"
The employees were excellent, everyone was very hospitable, dilligent, and friendly. The Hotel is very well located and the lobby is nice, but the rooms are very outdated, specially the bathrooms. For the price, they feel like a Motel rather than a Hotel, and the hallways have a really outdated looking carpet and dreary lighting, or maybe it's the colour […] choices, but it smells weird, as if they put way too much deodorizer (almost like those car one that hang from rearview mirrors in cars). The room's carpet was not too apetizing either. I still don't understand why most hotels still have carpet, when a good tile floor would be so much easier to clean and dissinfect. But I guess it must be for sound buffering or something like that. In any case, the bed is the best part of the room, very comfortable and fluffy. Thank you. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"hmm..."
During my visit, there were about 200 college teens in town for a volleyball tournament. We were conveniently placed on the same floor as them and didn't sleep at all. Random people knocked on our door and ran off.. there were beer cans left in the hallway... and it took a good 10 minutes for elevator service. Upon checkout I was asked if i enjoyed […] my stay. I said no, and they didn't do a single thing to remedy the situation. I will not be staying at this hotel chain again, and will Lisez la suiteAvis véridique Hotels.com
"Decent but need a warning"
Unfortunately there was a volleyball tournament in town. I feel like I went to college all over again. The lobby was packed all night, you could not get to your room because all of the elevators were full. Kids were up partying all night, I had to keep the TV on to fall asleep? I really wish hotels were better about keeping customers informed of things […] that might affect your stay. i.e. Volleyball Tournament booking every room in the hotel. Hotel under construction, etc. Last time I stayed at a Crown plaza I pulled up to a hotel going through a full renovation! Lisez la suiteAvis véridique Hotels.com
"Great hotel in downtown Dallas"
Very comfortable, reasonable rates, access to the train for easy travel--our car never left the garage.Avis véridique Hotels.com
My room smelled of mildewAvis véridique Hotels.com
"Never Again!"
I'll start by saying this stay was quite possibly the worst I've ever had. We chose The Crowne Plaza because of it's downtown location for a quick trip with friends. Upon arrival to the hotel no one was helpful with our luggage to the room at all. By the time we got to the room after showering we realized the shower did not drain water. With no extra […] rooms we chose to stick it out. After a night on the town we returned to the worst part of our stay. Apparently during weekends the hotel rents out part of their downstairs area for a trashy nightclub. The Hotel Bar is not available during these hours to hotel guests and the lobby bathrooms are blocked off by security (THE HOTEL BATHROOMS). After waiting in a 15 minute line to take the elevator to our room we were approached by a hotel employee to ask if everything was alright. Far from "Alright" we described our discontent and the hotel employee said, "Oh well I'm sorry, have a great night". Needless to say upon checkout I was not surprised they did not even ask me or my wife how the stay was. All together this was definitely the wort hotel experience in my life. I would highly suggest staying elsewhere while in the Downtown Dallas area unless you want to be highly disappointed. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great deal for the price"
The hotel was just a short walk from the convention center and a lot of restaurants located downtown.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"great location, uneven service"
I arrived just after 3:00 but there were no rooms available. I didn't have to wait very long, but they weren’t able to give me the room I’d reserved (and prepaid): a 2-bed room because a colleague was joining me later & fridge & microwave (F & M). I was given a room with F & M but only 1 bed and told I could move rooms later. That evening, I spoke with […] a manager who said I could change to 2-bed w/F & M the next day. I called the desk next AM to confirm I'd be able to change & was told there’d be a 2-bed room w/F & M ready later. I went out, returned around 11:30AM, & talked to front desk--again being very clear about the room I needed. She said there’d be one ready before I needed to leave again at 1:30. No word by 1:30; I called front desk & was told they had a new room and would bring me the keys. I moved to the new room & was struck by a strong unpleasant odor, no in-room safe, & NO microwave. I needed to head out, so when I returned in the evening I called the front desk & asked them to bring a microwave. The woman said they couldn’t do that, so I explained my story again & asked to be moved to room type I’d requested & paid for. The woman told me there were no rooms of that type. After a minute of back & forth she finally told me there was a microwave in the lobby for guest use. I was thankful but wondered why I hadn't been told that before. The lobby microwave was clean, convenient, & better than the one I'd had in the 1st room. Lisez la suiteAvis véridique Hotels.com
"Dallas Vaca"
The location is ideal for downtown events. I always appreciate the quality & comfort of the rooms at a Crowne Plaza.Avis véridique Hotels.com
It was wonderful staying there,all the amenities like macdonald,subway bus and train station were very close by.Avis véridique Hotels.com
"Stay Away!!!"
I found this hotel to be an average hotel however.... I went to restaurant to have breakfast and watched a roach crawl around the buffet.....I tried to access the internet and experiences slower than dial up connections if I was able to get on at all. I then decided to take my frustrations out at the fitness center and found it closed for renovations, […] with no mention by the staff. Worst I have experienced in a long time. Lisez la suiteAvis véridique Hotels.com
Perfect for what I needed... Affordable price, clean, and reasonable amenities. It was only 5 blocks to the convention center, 1 block from a TRE station which made the trip the airport easy and cheap, and a short walk to the West End for good restaurants.Avis véridique Hotels.com
"Concert Stay"
Great location for events at the American Airlines Center. You are a five minute walk to the DART. You are another five minutes on the DART and let off at the front gate of the center.Avis véridique Hotels.com
"Alternative Hotel After Booked Hotel Closed"
When we arrived at the Regency hotel it was closed due to a water problem. We called Hotel.com customer service and we were given a room at the Crowne Plaza hotel. It was very nice (though we had to pay $14.00 per night for parking= $28.00). Your customer service was very helpful. Thank you.Avis véridique Hotels.com
very convenient to downtown dallas. Just a walk away from several nice eateries and the JFK Memorial. Wish they would upgrade their bathrooms as the mirror steams up when showering as there is no ventilation fan in the bathroom area. The tub and sink both had hair balls in the drain keeping the drains from working properly.Avis véridique Hotels.com
We ask for a double room but we got a single bed for 3 people. but they did bring us a rollaway. The Bed and pillows were so hard we could not get comfortable. Also I can't remember the last time I stayed in a hotel that they didn't offer parking with your room. They charged us 15$ . We have stayed in Crown Plaza other sites and they were so nice. but […] this one was just ok. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Awesome, and close to convention center"
Was in town for my daughter's cheerleading competition and the first hotel we were at (not through you guys) was HORRIBLE. Jennifer at Hotels.com saved us and got us into this place and we were so happy. Everyone was so friendly and the housekeeping staff even kept the money we had left for them on the table thinking it was ours. Talk about honesty! […] Will definitely stay here again. Lisez la suiteAvis véridique Hotels.com
"Very dissapointing stay at this location"
The hotel staff was far from friendly. Our room wasn't ready when we got there at 5pm. The bed was one of the most uncomfortable beds I have ever stayed in at a hotel. The room was teeny tiny. The location was the only saving grace.Avis véridique Hotels.com
"Convenient location downtown, older property"
Beds were comfortable, the room was clean. It's a pretty old property that has been remodeled, but things like the bathroom still made it feel like an older property. Plus the remodel was starting to show its age with worn carpets.Avis véridique Hotels.com
Hotel had a good location, but was very worn. The carpet was completely gone on the threshold to the bathroom. There was a hair in my towel. Expensive parking for only a few hours. Okay for an overnight stay but I wouldn't stay longer.Avis véridique Hotels.com
"Great location in Historic Dallas"
The hotel is conviently located in the Historic district of Dallas, very close to the Texas Schhol Book Depository Museum, the Red Brick Museum ,and the American Airlines Centre.The DARt rail station was right outside making getting around the city convienient, the Hotel rooms are nice,clean and comfortable, the Hotel itself is showing its age, but […] was fine overall, would stay there again! Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good thing there are restaurants near by."
The first morning of our stay I decided to eat at Thrive, the hotel restaurant for their buffet. We arrived at 8:30 am and most of the hot food was gone. I asked the manager if we could get more and he said "I'll see what I can do". He had eggs and more bacon brought out. After having a bite of each, I felt a layer of what felt like cold lard lining […] my mouth. I went to get some fruit instead and it was all gone. When they did bring it what they brought was decent. So all I had was a bowl of fruit. Even though we had coupons for dinner, we refused to go back. Luckily, Dallas has great restaurants near by. Lisez la suiteAvis véridique Hotels.com
"Good stay"
The hotel is very nice n a great location. A little pricey for what it offers but over all very well service. The room did a funny smell to it but nothing to bad.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Smell"
The halls and room had an unpleasant odor.Avis véridique Hotels.com
"Could be better"
I had to be downtown so the location was excellent. Parking was very convenient and reasonable. Hotel was fairly clean in appearance, but obviously old, and in my opinion poorly upgraded. When I went to my room, I noted the multiple coats of paint on the doors. this is minor to most, but I keep thinking this is supposed to be a Crowne hotel, but it […] was renovated like an old Holiday Inn getting a new coat of paint without scraping the old coat. In my room the amenities were nice but not great. The bed and pillows were very comfortable. The bathroom was OK but crowded, and the shower head leaked from the threadings. I was fairly satisfied until the next morning when I wanted to look out the window at the Woodall Rogers bridge over the Trinity River. The window was covered with dew so I got t hand towel from the bathroom to wipe off the dew. I got way more than dew when wiping the window. The towel turned black from wiping the window down. I immediately became suspicious of what else is not cleaned on a regular basis like underneath the bed, the HVAC vents in the room, and the filters. Also, a door mirror had a crack in it. Sorry, but if I pay premium hotel rates, I expect to have a premium hotel room, not a "No tell Motel" room. I did inform management and they comped me the parking. I told them I prefer clean rooms; that would induce me to return. Lisez la suiteAvis véridique Hotels.com
"AWESOME!"
It was my birthday weekend, and I wanted to relax, and did just that! GREAT LOCATION! GREAT ROOM! GREAT STAY! (only, room service was a little pricey)Avis véridique Hotels.com
"DECENT HOTEL, GREAT LOCATION"
FOR THE PRICE WOULD HAVE EXPECTED A NICER ROOM. ROOM WAS SMALL. HAD BIGGER ROOMS AT CHEAPER HOTELS. HOTEL SEEMS A BIT DATED BUT PLENTY OF ELEGANT AREAS. COULDN'T ASK FOR BETTER LOCATION WALKING DISTANCE TO WEST END AND MAIN STREET. WOULD RECOMMENDAvis véridique Hotels.com
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