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Situation
A Albuquerque, l'établissement DoubleTree by Hilton Albuquerque se trouve tout près des sites suivants : Civic Plaza, Rio Grande Zoo et New Mexico Museum of Natural History and Science. Les sites Old Town Plaza et National Hispanic Cultural Center se trouvent également à proximité.
Caractéristiques de l'établissement
Cet hôtel très pratique pour les voyages d'affaires offre un restaurant et un bar/lounge. L'accès gratuit à Internet haut débit avec ou sans fil est disponible dans les espaces communs. À l'attention de ses clients en voyage d'affaires, cet hôtel 3,5 étoiles propose diverses prestations, dont un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Le personnel de l'établissement propose un service d'organisation de mariages et un service de traiteur. L'établissement propose une piscine extérieure, des boutiques de souvenirs/kiosque à journaux et un service de nettoyage à sec. Un parking est à la disposition des clients moyennant un supplément.
Chambres
Les 295 chambres de l'établissement DoubleTree by Hilton Albuquerque sont climatisées et comprennent une cafetière/bouilloire à thé et des journaux gratuits en semaine. Les clients disposent d'un accès gratuit à Internet haut débit sans fil depuis les chambres. La télévision propose des chaînes par le câble et des films payants. Les salles de bain comprennent des articles de toilette de luxe et un sèche-cheveux.
Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. De plus, un service de ménage est proposé (quotidiennement). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
"ramada hotel conference center Albuquerque"Avis d'un client Hotels.com envoyé le 26 déc. 2011
Tout était super bien Rapport qualite prix incroyable même le petit dejeuner était inclus et excellent ! Le seul petit point négatif le chauffage dans la chambre était trop bruyant obligés de l'éteindre le soir et donc froid le matin même avec une deuxième couverture !
Avis d'un client Hotels.com envoyé le 10 nov. 2011
Ce client n'a pas laissé de commentaire.
"Parfait pour le rapport qualite / prix"Avis d'un client Hotels.com envoyé le 31 août 2011
Superbe prestation. Pour une somme plius que raisonnable nous avons eu une suite enorme tres confortable et bien equipee, un fitness center, une pisicne avec spa chauffe, un terrain de basket, des PC avec Internet gratuite, le wifi gratuit, une laverie a 1 USD, les jurnaux gratuits, le petit dejeuner buffet et les repas du soir 5 jours sur 7 tous copieux et varies. Je recommande chaudement cet hotel. Superbe rapport qualite / prix.
""Evalué par vincent de "nice" le 28 août 2011
Hotel d'étape,bonnes prestations...
"hotel CLARION albuquerque"Evalué par claude G de "ORLEANS FRANCE" le 13 mai 2011
une famille avec au mons 5 enfants utilisait la piscine intérieure et des plongeons, pourtant interdits avaient lieu , nous eclaboussant avec des cris permanents ce qui nous a amené a retourner rapidement dans notre chambre
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
L'établissement DoubleTree by Hilton Albuquerque possède un restaurant qui sert le petit déjeuner, le déjeuner et le dîner. L'établissement met à disposition des clients un service d'étage.
Cet hôtel abrite une piscine extérieure.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
La célèbre Route 66 traverse le centre-ville d'Albuquerque, site du centre congrès de la ville. Vous trouverez la vieille ville à l'ouest du centre et le quartier Midtown et de l'université à l'est. Parmi les nombreux sites de la vieille ville, vous pourrez visiter l'Albuquerque Museum of Art & History. L'University of New Mexico et des centres commerciaux dominent le quartier Midtown et universitaire. Le zoo Rio Grande se trouve au sud du centre-ville.
Tous les hôtels à AlbuquerqueThis hotel is a bit outdated from my experience with other Double Tree's. The rooms are clean and the beds are comfy. It can be a bit loud. The hotel bar and restaurant are nice. The gym is good but the pool in tiny. I think this hotle is okay. A bit out of date and not the cleanest. I stayed 4 nights and my room was never wiped down or vacummed.
"Downtown Fun"
It was a great stay aside from the air in our room was not working properly.
Ce client n'a pas laissé de commentaire.
"Centrally Located in Downtown"
Comfortable beds, wonderful staff.
"DoubleTree downtown - close to airport, service"
Clean facility, professional and personable staff, best part- they just added Coke product vending machines.
Ce client n'a pas laissé de commentaire.
"Great hotel room & service"
A beautiful room with great service. Room service was quick, delicious, and affordable. Free shuttle to airport and Old Town - great service! If you have to be in Albuquerque, a great hotel choice!
"Pretty good"
I was attending a conference close-by, so this hotel was very convenient for that. The room was nice and they offered shuttle service to and from the airport. The front-desk agents were also friendly and helpful. Overall, a positive experience.
"Simple Comfort"
This was my first time in Albuquerque and this hotel made all the difference. They give you fresh, delicious cookies when you check in (you can get as many as you like throughout your stay). Service was exceptional and the overall feel was very cozy.
"Double tree downtown Abq"
The doubletree has nice rooms and is in a convenient location for travelers to Albuquerque. Much as i like th the comfort of the rooms, There were two things that disappointed me. First, and a caveat to other guests, is the deceptive looking dresser/cabinet under the television. It's a funny story, just not to funny to me because I was hit in the eye […] by the cabinet when I mistakenly opened the bottom drawer handle which ended up being a whole cabinet door that hit me I the eye resulting in a nice bleeding cut under my eye and a black eye before I had to give a presentation. While the management did provide me Ice, they were reluctant to comment about the tricky dresser/cabinet combo that has eight matching pseudo drawers on each side. To make the stay worse, when I returned to the hotel I decided to take a bath. When I ran the water in the tub it was yellowish. Again I informed management and they did send someone up from maintenance promptly who informed us they were having issues with the plumbing. Also, the room service food was terrible and the portions were ridiculously large. While I would stay there again if offered a bargain, I would never pay the rate they are currently charging for a room. There are other better deals with just as nice or better rooms in close proximity. Lisez la suite
"Birthday"
My husband and I really enjoyed our stay here!
most of the staff was friendly and professional. One notable exception had a nose piercing. Overall experience was pleasant.
Ce client n'a pas laissé de commentaire.
I travel often. This hotel is attractive in many ways. First, the shuttle was readily available and offered service to the airport, downtown, and University sporting arenas. The rooms were typical Hilton rooms, above average. Lastly, Crystal heads up a clean and inviting bar lobby bar.
"ABQ Downtown Doubletree"
Hotel was all that we were looking for - only complaint is that the lobby area was very bland. Nothing Southwest about it at all. Room with king size bed and large bathroom was very nice and very comfortable. Free shuttle to the Old Town Plaza worked out real well also.
"The Doubletree by Hilton, Alberquerque"
Within walking distance to Central Ave N.W. where there are a few restaurants to take in. Gold's on Gold Ave comes to mind. The staff are friendly. It is difficult to get a coffee that isn't from the room or room service. No open Starbucks or alternate coffeeshop available without driving in the late evening. Didn't like paying for parking when there […] is no other option. It was a quiet location for that time of year, but is is across from the convention center, so I am sure it gets busier and noisier. I would stay there again Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Minimal compensation for big inconvenience"
We had a lot of trouble with this hotel from the beginning. Although we booked well in advance (and pre-paid) our room was not available and we were put in a "parlor" room with a roll-out sofa bed and a floor roll-out. It took the staff almost an hour to deliver the floor roll out. We were told we would be compensated with 2 nights free parking and […] when we got the billing, there was a $0 balance. Some unknown charge later showed up on my credit card. I'm now in the process of resolving that. We were also given 1 free drink at the bar as compensation, but that only covered a few options (house wine or beer). The staff appeared to be working hard, but the management of the hotel was poor in my opinion. I won't stay again. Lisez la suite
"Did not want to honor reservation"
Arrived only to be told that hotel had overbooked. The only room the staff said was available was a "parlor room" whose only bed was a pullout queen-sized sofa bed (we had reserved a standard room with hotels.com months before). After we called hotels.com the hotel magically had a last minute cancelation for a room with a king-sized bed but told us […] it wouldn't be ready for 30 minutes (this was at 5:30 in the afternoon). This rigamarole was our only real complaint. The room was nice and clean and we had a very good "room service" meal. Lisez la suite
"double tree ABQ"
awful experience. This is the first time I heard about overbooking a hotel room. I requested a King non smoking room for 2 nights, and they did not give me the specific room on either one of the days. For the first night, we had to stay in a parlor room with not even one bed in it. Customer service is horrible. Neither the reception people nor their […] 'manager' knows what they are talking about. They have zero interest in customer care. Lisez la suite
"DoubleTree by Hilton Albuquerque - Won't go back!"
We wante to go to the Balloon Festival in Albuquerque and had I made a reservation for a non-smoking room more than 6 months in advance. And when we checked in, we were told all the non-smoking rooms had been taken. They could only provide us with a smoking room at that moment but promised to switch us to a non-smoking room the next day. So we had no […] choice but stayed in the smoking room. As soon as we walked out from the elevator, we could smell the strong cigarette smell and it was even much stronger when we entered the room. Also, during the night, we could hear people talking very loud outside so we didn't have very good sleep. The next day we went and talk to the receptionist but were told that they couldn't switch the room for us because the non-smoking rooms were still not available. We really complained about the smell of the room and told them we really needed a non-smoking, which we booked more than 6 months ago and they also promised yesterday. But they still couldn't give it to us. We felt we weren't their important customers at all. I won't go back there and definitely wouldn't recommend it to anyone. Lisez la suite
"Nice Stay"
Employees were helpful and friendly, the location was nice, free internet was a plus. The parking lot spaces were crowed, small, and tough to navigate- it would have been alright but we paid $10/day for that parking nightmare.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"great stay !!!!"
Ce client n'a pas laissé de commentaire.
"Doubletree Albuquerque"
Close to all the downtown action. Within three blocks of Central Avenue. Great hotel!
"sucks"
rude rude rude and it smells. like a nursing homeand the orange juice was spoiled
"Cancelled stay"
Due to family needs, our vacation was interrupted to deal with family needs. Did not have the opportunity to stay in this motel and lost our cost of stay due to non-refundable rates.
"not impressed"
The room we stayed in was overall comfy, however when my daughter went to the bathroom to wash her hands, the water wouldn't shut off. The Elevator broke down, you have to pay for parking with a parking lot that is not big enough for as many rooms they have. Then to top it off, they over charged my account for almost the price of another nights stay, […] for what I don't know, because I can't get accounting to call me back. Lisez la suite
"DoubleTree in ABQ"
Hotel not concerned with ADA disabilities. Limited elevator service due to poor maintenance, outside door reader was not working for 2 days. Bad experience. Food was OK.
"It was OK...."
Overall the hotel wasn't bad. If anything it was a little too spartan for my taste. The lobby had all the charm of a hospital waiting room. Our room was small but well furnished and clean. The walls were typical hotel thin and we got to hear the romantic adventures of our neighbors a little more than I liked. But thats not something that can always […] be helped. There was a graduation party in one of the ballrooms and I'm assuming the party was moving up to the hotel rooms as the night wore on. A few individuals got fairly loud and rowdy in the hallway of the 13th floor. Security handled it effectively if not all that quickly. The pool was fair at best, but the exercise room was nice for the size with excellent equipment. The hotel was situated in downtown Albuqurque. This has its good points and bad. Weekend traffic wasnt bad and access to most of the city was quick and easy, but there wasnt much going around the hotel itself. There was a dance club in the lower levels of the building that drew in quite a few college kids in the evening. I think this hotel may have suited a younger more urban crowd than my wife and I fall into. Overall, I'd say stay there if you can get a good deal, but I wouldnt pay full price if I could avoid it. Lisez la suite
"Doubletree Hotel Albuquerque"
Only thing I hated was no breakfast was included in the booking.
"bad area"
I swear I saw gun shots in the side of the building. Biker convention there while I was visiting. Scream,loud, girls.(hope it was prom).
"Great staff"
Very helpful staff, courteous and prompt.
"Ditched at check-in"
What a nightmare in the beginning of my stay. I got to the hotel and they told me all they had left was "half a suite". Thinking that was I good thing:( NOT. They told me it was the half without a BED....but there was a sleeper sofa. WHAT???? I refused to stay there and paid much less for a king size bed down the street. Hotels.com fixed it the next […] day, but the manager at night was rude and asked "What do you want ME to do about it." I did go back for the remaining 2 days, but this got everything off to an unacceptable start. Lisez la suite
"Good hotel but..."
The hotel charges $10 for parking but is right next to the convention center. The roon was clean and the bed was comfortable. Breakfast is not included in the cost of the room.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"doubletree abq"
ok hotel room, but dont eat there...
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
There are better hotels near by at the same cost.
"Nice and clean"
We really enjoyed our stay and would go back again. The beds and furniture was comfortable and nice givning you a warm feeling.
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