"It was ok"
I didn't like how we had to pay for parkingAvis certifié Hotels.com
"Not worth the money paid"
Mattress was out of shape, all worn out. Bathroom uncomfortable. Room noisyAvis certifié Hotels.com
Bathroom very very tight! Shower head fell off! Towel smells like cigarette smoke!Avis certifié Hotels.com
"4 Points Sheraton, LAX"
I enjoyed my two night stay. The staff was courteous and helpful. The room condition was very good.Avis certifié Hotels.com
Overcharged for parking and the shower was leaking difficult to sleep but otherwise a decent night stayAvis certifié Hotels.com
The lobby was really nice. The rooms were older than I would like. It also had a funny smell in the room. I was expecting better for a Sheraton.Avis certifié Hotels.com
"Bad service, poor housekeeping"
We had some significant issues with housekeeping staff and would not recommend this hotel.Avis certifié Hotels.com
"Not a good stay"
Wont stay there anymoreAvis certifié Hotels.com
"Good hotel next to LAX, but expensive parking."
Went there to relax for 5 hours B4 the flight. Had to take another hotel shuttle from the airport after waiting 30 minutes, and walk another 5 minutes from the other hotel. Paid $16 dollars for 2 hour parking. Hotel is Nice and close to airport.Avis certifié Hotels.com
Everything was great except that had to pay for parking which I thought was absurd.Avis certifié Hotels.com
The AC control is not working. Bath room is water leaking from 3rd Floor , we don't know if water from Toilet or fare bowl. That why foor..Avis certifié Hotels.com
good timeAvis certifié Hotels.com
Everything was great except the staff in the hotel restaurant/bar. The service was horrible and the people were extremely unfriendly. I would stay in the hotel again but go elsewhere for eating.Avis certifié Hotels.com
"Don't go there!"
One night stay close to airport. Stayed in the older section of hotel and could not regulate the heat or air. Room was freezing! Very noisy when people walked by. No trash can in the restroom, vanity area which was a pain. Would not recommend this hotelAvis certifié Hotels.com
How on earth did this property get the Sheraton name on it? Close to LAX so wasn't expecting much, but this felt more like a travelodge or super 8. The staff was nice, so there's that I guess.Avis certifié Hotels.com
noneAvis certifié Hotels.com
"Its a Mirage"
This hotel spent a lot of money on a fancy lobby and with lots of decorative features, from the outside it looks like a 4 star. From a room perspective is basically a La Quinta. Simple and clean. No more. Don't let the name and pictures fool you. Not only was it simple from a room perspective, it was not well maintained. The shower was dirty and the […] fan didn't work, windows were dirty as well. Very disappointed. Lisez la suiteAvis certifié Hotels.com
"Worst hotel I have ever stayed at."
The "Hotel" Internet pushed this hotel on me as I had a long layover and the Hotel I normally stay at was booked. As it was a Sheridan I thought it would be fine. I was also pushed that it was having a reduced rate which came to less the what the Sheridan normally charges In all my years as a world traveler and international worker in third world countries, […] it was a shocked to find it a dive. The lobby looks fine but my room had a small window that looked out on a hallway. The curtains were just for looks and could not be used to cover up the hallway light. There was a shade that could be pulled down shutting off all light in the room . I layed in bed two feet from people walking the hall. What small furniture there was, was veneer that had been partly ripped off showing the pressed wood. You get the idea Lisez la suiteAvis certifié Hotels.com
"good kindness and good gym!"
I was surprised the layout of room! あんな間取りははじめてでした！！！ 驚き！Avis certifié Hotels.com
You can hear a lot of the noises in the room and next roomAvis certifié Hotels.com
"No Restuaranr - That's a big Deal"
The hotel was over priced for the age of the property. No quality restuarant just food in bar. Had to cab over to the other Sheraton. Would not have stayed here if I had known.Avis certifié Hotels.com
"OK between flights."
OK hotel between flights. Room was small but adequate. Didn't have time to try the pool. Close to the airport with good shuttle service. Breakfast buffet was very good but overpriced.Avis certifié Hotels.com
"Friendly house keeping crew"
It was great. I stayed for 10days and I loved it. Housekeeping crew were very friendly especially the lady who cleaned my room everyday for 10days! We became like a family. She spoke very little English but she was smiling all the time! And she was always happy to see me. I muss her already. She was a great person. I wish the man who checked me in was […] as friendly as the housekeeping lady! He was very serious, no eye contact, did not want to talk at all it's like he did not want to be there at all!! Lisez la suiteAvis certifié Hotels.com
"Home Suite Home!"
We were very pleased with the service provided by the front desk!Avis certifié Hotels.com
"Better than expected"
Very close to LAX airport. Goid sized pool and gym. Large rooms.Avis certifié Hotels.com
"Great Hotel/Bad Transportation"
We were just there for a quick night between flights. Hotel was nice, staff was great but hotel transporation was awful. Took forever to get back to the hotel in the morning as the van covers 2 major hotels and the van was full twice! We ended up taking a cab.Avis certifié Hotels.com
"4 points Sheraton is super garbage"
This Hotel is garbage. But I'm sure there are others that are worse. Parking was $24.00 even though the pricing said $19.00. And that's for 1 day. The room is small and dated. Only thing good about this place is the bed. Super comfortable. Almost made me forget about the wack roomAvis certifié Hotels.com
"My LA home"
Always a great place for me to stay and easy location.Avis certifié Hotels.com
Stayed one night before an early flight out. Room was clean, but missing some basics (only 1 towel, no bar soap, no ice bucket..) and the thermostat was useless. Staff was friendly enough, but after asking for a second towel I waited over an hour and just gave up. I got a good deal on this website, and 'you get what you pay for' just about sums it up. […] It was a clean room, the pool was nice, and Brewter's was delicious. It served my purpose for a place to sleep before a 6am flight, but I wouldn't consider this for any more than a stopover. Lisez la suiteAvis certifié Hotels.com
"One less thing to worry about while away from home"
The staff was very responsive and attentive to the needs of the clientele. Highly recommend this hotel.Avis certifié Hotels.com
"My 2nd time in the last two months and it was good"
There was a long line for check in and it took awhile. Everything else was fine, though I didn't experience much since I came late and left early. The van was there early in the morning when I needed it.Avis certifié Hotels.com
"Consistency, Value, Quality"
We stayed at several Four Points locations during this trip to southern California and were impressed by the overall quality, value and consistency. We would definitely consider and even look for a Four Points location on our next trip.Avis certifié Hotels.com
"good location, nice room"
very comfortable and convienentAvis certifié Hotels.com
Not much moe than a hotel...Avis certifié Hotels.com
After checking in we asked for a room change which was provided. Hotel is a bit dated but comfortable. Hotel had amenities on site so no need to go looking in the area. Pleasant stay to finish off our holiday.Avis certifié Hotels.com
"Clean and convenient"
The hotel room was quite small, but it was in nice condition and very convenient. The amenities were modern and the room was very, very clean. We stayed there because we had an early flight out of LAX and the shuttle was right on time and the driver was knowledgeable and helpful.Avis certifié Hotels.com
Nice room. Very comfortable bed. Great Location if you want to be close to the airport. Quiet room. No plane noise.Avis certifié Hotels.com
"Lovely pool and bar area"
The hotel was very nice and the front desk personnel helpful. Our room was very comfortable and clean. There is a nice pool area with towels provided. Unfortunately, the housekeeping service was very spotty. We never got soap for the shower - only face soap for 2 days. We also did not have our coffee cups replaced nor the creamer packets. That part […] was frustrating. Lisez la suiteAvis certifié Hotels.com
"In need of a makeover"
This hotel needs a makeover. Rooms were pretty miserable and the 4* rating is extremely generous. Not really what one would expect from the Sheraton brand, although the location is great if you need to be close to LAX.Avis certifié Hotels.com
A/C unit extremely noisy... Kept us up most of the night. The staff and other than the A//C everything was fine.Avis certifié Hotels.com
Front desk staff extremely unfriendly. I felt uncomfortable checking both in and out. The staff at the Comfort Restaurant were lack luster and had no sense of urgency or care in the world besides their conversations with each other in their native tongues. Positioned next to their service station it made us uncomfortable.Avis certifié Hotels.com
"All about Employees"
Happy employees made my stay a real comfort. Food service was well worth the stay, gift shop and pool were all outstanding. Bar and bar food was above average. True, it could use an update, but so could my home. As long as I am happy and relaxed, thats all that matters. I was going to spend big bucks and stay downtown. Four Points has everything one […] needs. Thanks to the staff who treat guests like guests. Lisez la suiteAvis certifié Hotels.com
Great. Coming back on Friday!Avis certifié Hotels.com
Very Nice Hotel staffAvis certifié Hotels.com
"Comfy bed and soft pillows!"
Comfortable stay for decent price.Avis certifié Hotels.com
This hotel was very nice and clean. The rate was very affordable and we were provided complimentary water and coffee. The only dislike was the parking and the bathrooms are a little on the small side in a standard room.Avis certifié Hotels.com
Room was OK, it was a short stay, I felt that some of the exercise equipment could use some work. I also found the food within the hotel very expensive. All in all about a 6.5 out of 10 ThanksAvis certifié Hotels.com
"Thank you, Sheraton, you saved our sanity!"
Originally, scheduled to spend the night with our daughter in Santa Monica before returning back to Houston, we stepped into her unairconditioned apartment & went: 'this isn't going to work.' She would have been too hot on the couch & it wouldn't have worked well for her. A room at The Sheraton was available & let us sleep in it's air conditioned c […] omfort! Lisez la suiteAvis certifié Hotels.com
It was the perfect place to stay especially when it was my children's first experience in US,we love itAvis certifié Hotels.com
the bathtub does not drain, there are dirty smudges everywhere!Avis certifié Hotels.com
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