"4 point has value for its amenities"
I had previously stayed at this hotel and its cleanliness is consistent. This time I was assigned to a room with a refrigerator. It has value for the price. It might as well have been a 5 star hotel. Very happy with this arrangement. Location is conveniently located near the airport.Avis authentique Hotels.com
It seems that the AC in the room was broken and so by midnight we were just sweating like crazy. The walls were paper thin and we could hear everything going on in the next room and the carpet seemed old and gross. The food in the lounge was pretty good though.Avis authentique Hotels.com
"Great hotel in busy LAX area."
Very welcoming and accommodating staff. Room was comfortable and very clean. Rental car company right across the street (Budget). Hotel airport shuttle service needs some work as some of us waited over 30 minutes for shuttles.Avis authentique Hotels.com
The shower made a loud noise when you turned it on. For 150.00 a night I thought it could have been better. I had to call guest services twice to get towels. The paint was kind of peeling. The windows was dirty if you wanted to look out at sunrise. I probably would not stay there again for the price I paid.Avis authentique Hotels.com
Love every bit of it. The inside of the is very Nice.Avis authentique Hotels.com
My overall stay was not memorable. When I first arrived at the hotel I was told aggressively to move my car. I tried to inform the lady I needed to check in first and wanted to valet but she wasn't understanding. I was able to slide in and check in to my hotel where the front desk attendant was in a bad mood. I had originally called the night before […] my stay to make sure I didn't have to pay any additional fees including a deposit (which I was informed that everything was in place and I did not have to pay a deposit) and once I got there the hotel did in fact take a $50 deposit. I was still hopeful that the stay was going to be good but once I got to the hotel room I was very displeased with the bathroom. There was stains on the wall inside the shower and curtain. Due to the fact I was in such a rush I didn't want to bother anyone. But if I had the choice I would probably not stay there again. Lisez la suiteAvis authentique Hotels.com
"convenient to airport"
Plan was to drop off my rent-a-car at Dollar since the hotel was supposedly 2 blocks away, and catch courtesy shuttle in the morning. Unfortunately Dollar has moved a few blocks farther, so was a little scary walking 10 blocks on unfamiliar LA streets late night. Suggest Budget n since it's across the steel from the hotel. Room comfortable, location […] convenient, but hotel decor is dated. Lisez la suiteAvis authentique Hotels.com
Overnight stay on business. Excellent hotel.Avis authentique Hotels.com
"LA 4 pts"
Upon check in the female desk assistant was outstanding. She was friendly and welcoming. A bonus was the cookies and water she gave us.Avis authentique Hotels.com
Great hotel for an early morning flight! Very friendly staff!!Avis authentique Hotels.com
"Perfect for overnight at airport"
OK hotel Frequent shuttle to airport. Even thought I booked through Hotels.com I got an upgrade being an SPG member. WOuld stay agaiAvis authentique Hotels.com
"Decent place close to Airport."
Decent hotel. Clean. Friendly staff. Helpful, answered all questions and anything we needed they got for us right away. Food overpriced for the quality.Avis authentique Hotels.com
"Where is the chair for the desk?"
The room had a desk but no chair.Avis authentique Hotels.com
"One night stand"
The food downstairs was really cheap for kids . Only dollar 99 for hamburger with fries. Everything else was averageAvis authentique Hotels.com
"Convenient to LAX but don't count on room service"
Great location if you are flying in and out of LAX. Their hotel shuttle worked well to get us to our terminal. A bit dated but clean. Nice rooms. Room service failed us - we had a morning flight and one in our party was diabetic and had to eat before we left the hotel. Called the night before to make sure we could get breakfast at 6am and gave them […] our order. At 6:15am I called to see where it was and was told it would be another 20 minutes so we canceled. Another member of our party left the room service order form on the doorknob but it never was picked up - still there in the morning. People stay here for airport access so they must understand the tight schedules everyone is on- hotel breakfasts that are 40 minutes late (with no phone call explaining) are unacceptable. Lisez la suiteAvis authentique Hotels.com
"Good, but the room wad old"
Good, but the bed wad bad...Avis authentique Hotels.com
"Room was dirty"
Room seemed very dirty. Immediately when we walked on the curtains were on the floor. The bathroom was dirty with pink scum behind the door and on the tile. My guess it wasn't ever cleaned behind there, ever. There were yellow stains on the fabric chair. The carpet was warn with visible stains as well.Avis authentique Hotels.com
"Decent place to stay."
I was there to attend a science fiction convention that was at a nearby hotel. Overall, this hotel was extremely decent, the room was mostly comfortable, only complaint I had was that the room was a tiny bit crowded, in that the desk was a little close to the "hallway", so that when you come in to the room, you had to be careful to manouver your luggage […] between a wall and the desk. Also, the bathroom was pretty tight as well. Thankfully I do not get claustrophobic. Overall, I liked the hotel. The staff were always friendly, always greeted me as I walked in or out of the hotel. I never used the hotels pool, though it did look inviting. I did not eat at any of the restaurants, for personal reasons. I would indeed stay here again. Lisez la suiteAvis authentique Hotels.com
Building is not new - I can understand it, but there is no excuse to have stained sheets and webs of hair in bed and on the bathroom walls.Avis authentique Hotels.com
I've stayed at Four Points several times and the staff is always friendly and helpful. I have received free room upgrades at times and the rooms are always neat and clean. There are several places that deliver food to your door after midnight and they will continue to get my business.Avis authentique Hotels.com
"A convenient and clean hotel close to LAX airport"
Stayed over night waiting on our international flight. It's conveniently close to LAX airport with the shuttles running regularly. The hotel is also very close to local beaches if you needed to have a little getaway while you wait.Avis authentique Hotels.com
I really enjoyed my stay at your LAX location.Avis authentique Hotels.com
"Wont book at the four points LAX NEVER AGAIN"
The room was just awful, its like a box in a hallway. I initially booked a King Bed room and I got a double bed room. the air heater didn't work and it was very cold, I had to ask for extra blankets.Avis authentique Hotels.com
Kind staffAvis authentique Hotels.com
"Good Value, great shuttle service to LAX!!!"
Spent the night for a layover flight out a LAX. Shuttle service was wonderful, room was comfy and clean. Hotel staff was VERY helpful and courtious. Only complaint would be there is not much to do around the hotel with out taking a costly taxi ride... Would definitely consider staying again the next time staying in the area...Avis authentique Hotels.com
"Not a great choice"
This would not be a hotel that we would choose to stay at again, especially with so many choices in the area. The room AC was on, but it didn't cool down the room. The front desk person just told us that it's how the tower is. There was in room coffee, but only one cup for 2 registered guests.The parking at $27 a night was the only choice, but the hotel […] is set up so that you park in a dark lot way behind the hotel and then have to retrace your steps by foot back around to the front of the building. The front desk people at night are of little or no help. Lisez la suiteAvis authentique Hotels.com
"Adequate for a nights rest"
My wife and I visited Los Angeles for the day and stayed the night before heading back to San Francisco. One complimentary bottle of water awaited us in our room upon arrival. The coffee machine in the room was helpful as we checked out early in the morning and needed a pick me up. It had take away cups which were handy. Basic toiletries like soap and […] shampoo were also provided. Wifi was good. Close to car rental locations. Lisez la suiteAvis authentique Hotels.com
I guess for the discount price they put you in a different part of the hotel which resembles more of a motel 6 look ! I was not very happy with this .Avis authentique Hotels.com
Very convenientAvis authentique Hotels.com
"Room was hot"
Room was really warm; We woke up in the middle of the night sweating and very uncomfortable; climate control in room did not seem to work.Avis authentique Hotels.com
"Comfortable and close to the airport"
Comfortable and offers a great shuttle to and from the airport for easy accessAvis authentique Hotels.com
"Good service and friendly hotel."
It was a pleasent stay for my family. Clean environment for my kids to run around but a bit pricy for the breakfast buffet and parking. Not charging a pet fee and complimentary parking made me fall in love with it.Avis authentique Hotels.com
"Not worth the money"
The room was nonsmoking but smelled of smoke. The rooms were not updated and we're not spacious. It was just the average hotel room. However, the proximity to the airport was good.Avis authentique Hotels.com
"Good value for money"
The hotel and room was just as I expected, with the Four Points standards. Friendly staff, comfortable room and bed, good bathroom/shower. I will stay again if back in LAX.Avis authentique Hotels.com
Overall it was good.Avis authentique Hotels.com
We purposely booked this hotel so the grandchildren could swim in a "heated" pool. It was freezing cold and they were very disappointed. Had I known this we would have booked elsewhere. Very expensive to eat for a family of six so we went to another hotel nearby and bought a pizza. The staff were very nice and the rooms were clean.Avis authentique Hotels.com
"Four Point Sheraton"
There was someone in our room. when we went in. It was late and I was with my two children. The front desk was kind enough to give us breakfast vouchers the next morning for the breakfast buffet. Hotel staff are very courteous.Avis authentique Hotels.com
Good stay of 2 nights. Be careful with a GPS as the GPS shows the address to be across the street where there is a different hotel so make sure you look both sides of street for it when it is dark and raining.Avis authentique Hotels.com
The bed, linens and pillows are heavenly! The bathroom was bigger than most and I look forward to staying here again.Avis authentique Hotels.com
The Staff was great. I was there to assist my children with relocation to California from Georgia for college. They allowed me to have a late check put tp take of last minute issues. I've stayed in nicer Sheraton Hotels but the Staff made it a great experience.Avis authentique Hotels.com
"Good option - Close of LAX"
Very good hotel do stay close to the airport.Avis authentique Hotels.com
"Filthy 4 points Sharaton LAX"
The hall way was dirty and smelly... No ice machine, linen carts piles up at the concessionary roomAvis authentique Hotels.com
"Very miserable stay"
the check in was incredibly slow, they compensated with a $10.00 food card. I could not sleep as the heater would not lower, so my night was awful.Avis authentique Hotels.com
"Lovely stay for the last night in U.S.A"
The guys at the front desk were probably the nicest people you could have greeting at the front door and farewelling, they made my stay 10x better. Unfortunately if the Room I was in had a fridge and some cold drinking water I would give this hotel 5 Stars but thats just my opinion. Everything else was top notchAvis authentique Hotels.com
"Great Place to stay near LAX"
Stay was Great, Hotel was better than expectedAvis authentique Hotels.com
"Decent value, good service response"
The room was clean and nice. There was no water in the room like they said there would be, but they brought us some as soon as we asked. There was also no conditioner and a half used lotion, but they were quick to respond and addressed it immediately. The room was hot and no matter what we did, we couldn't get it to cool down enough to get good sleep. […] The beds were very comfortable, however and everything was clean and functional. Good stay for an overnight. Lisez la suiteAvis authentique Hotels.com
"Sheraton 4 pts"
One night between flights - with a small dog. Staff was very friendly & helpful. We were checked in quickly Room & bed very comfortable - not quite five stars - but would definitely stay againAvis authentique Hotels.com
I only stayed so I would be close to LAX the next morning for an early flight, but my stay felt like a great vacation for my partner and I!Avis authentique Hotels.com
"Don't stay here!"
My experience was terrible. This hotel needs a remodel. The room was dirty. The hotel food was terrible. I wouldn't stay there again if they gave it to me for free. Pay the extra $ and be more comfortable at another hotel.Avis authentique Hotels.com
"Typical airport hotel"
Ok place for an overnight at airport. Bar/food service was pretty inattentive for an empty bar and six employees. Like most lax hotels, location is dull.Avis authentique Hotels.com
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