Layout to get to the room was a bit confusing.Avis certifié Hotels.com
"Pleasant hotel experience"
Short by very pleasant hotel experience. Good restaurants, accommodating service. Free internet, HD TV in your room, very clean room and the bathroom. Easy parking access. Good value for the price. Highly recommended.Avis certifié Hotels.com
"Too old room"
Very old room. Not liked it at all. I won't come back Also Parking was full, I had to go to the nearest parking and it was very expensive.Avis certifié Hotels.com
"A few problems but on par with fees"
Contacts with all staff were professional. Room clean and in keeping with price. Fortunately, weather was mild, because AC/heater didn't work. Told staff next morning, but it was never fixed on second day. They ran out of parking space and direct people to neighboring hotels' parking lots and then take their fees off your bill.Avis certifié Hotels.com
"Four points hotel"
+ve 1. Location -ve 1. Paid Parking 20$/day. I stepped out and by the time i came back the parking was full, when I spoke to concierge desk as guided. I was told to wait till the some of the hotel staff leave and then I can find a parking spot. This is all after i was charged 20$/day 2. Rooms are stinking and did not give us a comfortable feel to stay […] in those rooms Lisez la suiteAvis certifié Hotels.com
"nice place to stay"
even though the hotel is old, but still very clean and comfortable!Avis certifié Hotels.com
excellent except for parking 19 dollars per one nightAvis certifié Hotels.com
"Everything was great except for the bathroom."
Great, i would stay there again. The only issue i had was with the bathroom, the door inside the bathroom had water damage at the bottom and the hinges were rusted, that was the only issue.Avis certifié Hotels.com
Rooms are very outdated and not clean at all. Found hair all over the bathroom & the carpet was dirty. The only good thing was staff was pleasant & helpful.Avis certifié Hotels.com
"Okay for what it is."
This was an okay conference hotel. Perfectly fine for what it is.Avis certifié Hotels.com
very comfortable and friendlyAvis certifié Hotels.com
"No Point in Going to Four Point by Sheraton"
This hotel is a cheat. They do not inform you in advance that there is additional charge of about $20 per day for parking. THe rooms are pretty bad with cheap upholstery. Room size is small. Even after paying for parking, you have to struggle to get a slot to park the vehicle. Wifi quality is bad. My recommendation - do not go by Sheraton name. It is […] a pathetic hotel and even some of the motels might give you better service. Other brands like Double Tree, Holiday Inn are much better. Total thumbs down. Lisez la suiteAvis certifié Hotels.com
was great!!Avis certifié Hotels.com
Never been to a hotel where I had to go to every floor just to find ice ,then charge me 20$ to parkAvis certifié Hotels.com
"it was ok for the money"
It was ok for the moneyAvis certifié Hotels.com
"A Great place to stay to get a good night rest."
This Hotel is well worth to stay even if paying for Parking. The beds are very comfortable and clean.Avis certifié Hotels.com
Nice hotelAvis certifié Hotels.com
"Final stop in California visit."
A briliant room ruined by street noise. A lot of effort had gone into designing a lovely room and bathroom, the essential double glazing had been omitted. Lovely staff.Avis certifié Hotels.com
"Four points hotel"
Stay was great except all the pillows in the room were horribly uncomfortable and you can't turn on the bath fan to clear the steam out.Avis certifié Hotels.com
"Great, clean, would come back again."
Great! Fast booking on Hotels.com and super fast check-in at front desk. The room was very clean and large. Late night food service was way too expensive but the quality of the food was super. It is a high end hotel so you will not get any comp. breakfast but it has a nice lobby and pool. I would stay there again. ALSO, they gave late check out options […] which are reasonable. Lisez la suiteAvis certifié Hotels.com
"Convenient, inexpensive and helpful staff"
Needed a place that was convenient and relatively inexpensive. This was perfect. Free internet in the room, very friendly and helpful staff, very clean throughout the building.Avis certifié Hotels.com
"Older place, stay elsewhere"
Staff was very nice, but this is an old hotel with a lot of older items in it. Neighborhood is bad. AC unit in window sounded like a jet engine when it turned on.Avis certifié Hotels.com
"I would recommend this hotel"
The hotel was clean. The staff were all helpful and friendly. The waiters and bartenders were very nice. The hotel was right near airport which was nice.Avis certifié Hotels.com
Quick overnight stay to catch sn early planeAvis certifié Hotels.com
"convinient location to LAX"
Very nice hotelAvis certifié Hotels.com
Comfortable and easy to get to airportAvis certifié Hotels.com
Had a great stay... Rooms were clean and staff was friendly...Avis certifié Hotels.com
"Decent discounted rate"
Customer service was not that great. We werent allowed to have a microwave sent up to our room. Didn't see any valet attendants available so we had no help with our bags etc. The room was clean and it was quiet which is good. Self parking seems to be a hassle to go in and out simce we had to wait for awhile just to get out.Avis certifié Hotels.com
"Basic info ... Shop around before taking this hote"
Parking is extra charge $19 . Room service is slow and takes a long time . Mussing coffee strainers . Managment need to pay more attention . Breakfast if not complimentry .Avis certifié Hotels.com
"Horrible Wi-Fi and you hear your neighbors"
I had to call the front desk at 3 a.m. due to the guest next door having her TV on so loud. Security couldn't hear it from the hall. It is odd that it wasn't the airport noise but the neighbors that I could hear as though they were in my room. The wifi was horrible and dropped several times while I was on a Skype conference call. I ended up going to […] another hotel for less neighbor noise, better wifi and less money. This was not a success for hotels.com Lisez la suiteAvis certifié Hotels.com
"great stay at LAX"
convient to LAX, great shuttle, Budget right across the street. Older rooms, but very clean, and comfortable. Staff was excellent!!Avis certifié Hotels.com
"4 stars for 4 points"
two quick night there, around our flights. The rooms are older, but very clean. The staff is wonderful, very helpful. I would definitely stay here again.Avis certifié Hotels.com
"A Senior Couple made the right decision."
We (my wife and I) had scheduled fly to Miami with American Airline at around 8:00 AM. We decided to stay overnight at Hotel near the LA airport and our "Selection" was Four Points by Sheraton rather than driving 60+ miles from Banning, CA at about 6:00 AM.Avis certifié Hotels.com
Just a business stay, room was great, good bed. Clean. Neighborhood wasn't the most charming, it's near LAX, but parking was safe. I wasn't looking for disneyland.Avis certifié Hotels.com
very badAvis certifié Hotels.com
"Mean graveyard shift front desk agent"
We got in around midnight on 10/26/2014 the front desk guy was unprofessional and mean to me. The hotel is very big so it was a little confusing with the room numbers and he didn't even bother telling me how to get to my room. The morning staff on the other hand was very nice and welcoming. Personally I wouldn't pick that hotel again.Avis certifié Hotels.com
"Enjoy & see sights"
ExcellentAvis certifié Hotels.com
"It was ok"
I didn't like how we had to pay for parkingAvis certifié Hotels.com
"Not worth the money paid"
Mattress was out of shape, all worn out. Bathroom uncomfortable. Room noisyAvis certifié Hotels.com
Bathroom very very tight! Shower head fell off! Towel smells like cigarette smoke!Avis certifié Hotels.com
"4 Points Sheraton, LAX"
I enjoyed my two night stay. The staff was courteous and helpful. The room condition was very good.Avis certifié Hotels.com
Overcharged for parking and the shower was leaking difficult to sleep but otherwise a decent night stayAvis certifié Hotels.com
The lobby was really nice. The rooms were older than I would like. It also had a funny smell in the room. I was expecting better for a Sheraton.Avis certifié Hotels.com
"Bad service, poor housekeeping"
We had some significant issues with housekeeping staff and would not recommend this hotel.Avis certifié Hotels.com
"Not a good stay"
Wont stay there anymoreAvis certifié Hotels.com
"Good hotel next to LAX, but expensive parking."
Went there to relax for 5 hours B4 the flight. Had to take another hotel shuttle from the airport after waiting 30 minutes, and walk another 5 minutes from the other hotel. Paid $16 dollars for 2 hour parking. Hotel is Nice and close to airport.Avis certifié Hotels.com
Everything was great except that had to pay for parking which I thought was absurd.Avis certifié Hotels.com
The AC control is not working. Bath room is water leaking from 3rd Floor , we don't know if water from Toilet or fare bowl. That why foor..Avis certifié Hotels.com
good timeAvis certifié Hotels.com
Everything was great except the staff in the hotel restaurant/bar. The service was horrible and the people were extremely unfriendly. I would stay in the hotel again but go elsewhere for eating.Avis certifié Hotels.com
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