I just needed a place to stay for the night. It was clean and I didn't have any problems. I wish I could have stayed longer or with a guest! The tile in the bathroom looked a little weird but it was fine. The hotel seemed to offer a lot but I didn't get to check anything out. Too bad :(Avis certifié Hotels.com
"Good night's sleep"
A very comfortable place to lay your head.Avis certifié Hotels.com
"Great deal, pretty good"
The hotel was clean, I enjoyed it. The bar downstairs was pretty fun as well. Would stay again.Avis certifié Hotels.com
"close to LAX"
just ok. Old building and not really clean enough to be called SheratonAvis certifié Hotels.com
"Made my family feel like we were not welcome"
1- Starting with the check in process, a front desk employee was probably tired of working all day long, his attitude was simply rude. After a couple of minutes he realized his attitude did not match the required standard customer service and he tried to compose himself without asking for an apology. 2- Coming to our room and realized there were no […] bottles of water as there were suppose to be. They did provide them right away when we told them. 3- No free breakfast was provided of any kind because they said that it is not available for people that stay using Hotel.com, however they do provide it for all other guests. 4- Parking lot was not available with the room rate, so it should be paid separately at a rate of $20.00 per day, which it represents 20% of the room rate. Probably this is an standard practice of big cities, but I do believe that it is also a fact for customers staying using Hotels.com. 5- So, we do not know if the problem is the Sheraton or Hotels.com 6- We suggest that Hotels.com takes care of these details in the future. Lisez la suiteAvis certifié Hotels.com
overall stay was pretty good.Avis certifié Hotels.com
Nice stay and very convenient to the airport.Avis certifié Hotels.com
Should have mentioned the discounted price is for a room in the tunnel connecting two main buildings, the room location is even worse than a motel! Feel cheated when seeing the room. Inside is okay.Avis certifié Hotels.com
computer in lobby kept freezing up had to pay for extra minutes because of this also parking should be included in priceAvis certifié Hotels.com
Paid for my room ahead of time it was on a weekend. The bank that I use is not in California so I couldn't deposit money. At 3 am after a trip across the country they wouldn't let me in my room because I didn't have 50$ on my card for incidentals. Yet I had 100$ dollar bills for a deposit and they wouldn't take cash. They would of made me sleep on a […] park bench had to call home to my wife wake her and scare her out a sleep to put it on her card NEVER A GAIN will I stay there completely incompetent. A little common sense could of prevailed. I will tell every friend and co-worker they are off the list! Lisez la suiteAvis certifié Hotels.com
"Close to LAX"
Ideal for overnight stay. Second time here in two months.Avis certifié Hotels.com
"Parking shortage with lying attendant"
the parking attendant told my daughter it would be free. 'for methe price went up 5 dollars.Avis certifié Hotels.com
"We'll be back!!!"
This was the second time my husband and I chose to stay at this hotel. We went Valentine's weekend 2014. This time we brought out 13 year old son. The hotel is clean. I love that there is housekeeping all night. The staff is friendly and helpful. My son swam in the heated pool twice and loved it. Our course parking isn't great at the airport area hotels […] and can be costly. I typically park on a side street. My rental car has never been broken into or stolen. I did have one problem. My husband and I went to the bar to get a drink and no one seemed to want to serve us for at least 10 minutes. They were continually serving literally everyone on the bar but us. Bar staff needs to up their game. We will definitely be back in April. Lisez la suiteAvis certifié Hotels.com
"Doesn't deserve the Sheraton name."
At best the quality is a 2 star. We stayed on the 6th floor in a part that seemed like was originally a motel and then converted or added to a new hotel. The rooms were very small in comparison to their Hampton brand. Beds were uncomfortable and the bathroom tiny. We ordered a pizza for the hotel restaurant and well it was a $30 doe and cheese microwave […] meal. Is think twice before staying here again. Lisez la suiteAvis certifié Hotels.com
"Nicely renovated, some rooms nicer than others"
We ended up on what looked like an addition to the building, a side wing which had a corridor beside it on the window side. The result is that it didn't feel as private as people are walking past talking loudly. Also there is not a window connected to the room itself. I am sure rooms within the inner section of the building were lovely, and our room […] itself was very nice, comfortable, clean, nice big TV. Lisez la suiteAvis certifié Hotels.com
I was celebrating my girlfriend's birthday weekend and all was well until we showered for our evenings events. as we showered we noticed that the drain in the tub was a little slow, so we shall work quickly so that we can get on with our evening. we had a great evening only to wake up to raw sewage in the bathtub. so needless to say after a wonderful […] evening with my girlfriend we were not able to shower in the morning. I did let the hotel no upon checkout and all they did was call me for my parking. that was pretty sad Lisez la suiteAvis certifié Hotels.com
"Convenient Stay-over near LAX"
This was a good choice to stay over before and after a quick trip out of town. I live over an hour away (or more with traffic), so stopping close by after a late flight was a godsend.Avis certifié Hotels.com
I had a room in the annex. More like a motel with thin walls and no outside window.Avis certifié Hotels.com
Too noisy, $20 parking feeAvis certifié Hotels.com
"Hotel good for one night - Very Limited Food Menu"
I wouldn't recommend this hotel. I stayed at the Sheraton around the corner and it is a much nicer hotel. There were two restaurants onsite and both served the exact same food which was a limited menu. If you need to stay more than one night, pick another hotel. The location is very good, one block will allow to catch a bus anywhere you want to go. […] You can also rent Budget cars directly across the street. I would give this hotel 2+ stars. Lisez la suiteAvis certifié Hotels.com
"Four Points Sheraton"
My stay was comfortable and close to the airport. Nice hotel. I never feel that hotels are worth the amount of money that is charged but it was good. I would stay there again.Avis certifié Hotels.com
Ever thing in that hotel is good, but if you have car you have to bay 21.9 $ daily for the parking.Avis certifié Hotels.com
"Close to LAX"
The hotel was in a perfect spot, just down the road from the airport. The staff was very friendly. Rooms were in pristine condition. VERY QUIET!! ONLY PROBLEM: Need more parking stalls. Maybe build a parking structure in the back.Avis certifié Hotels.com
"Good for the Price"
The hotel was comfortable and for the price it was worth it. I slept well and could not hear the airplanes as loud as I thought as the hotel was very near LAX. It was also convenient to have a shuttle service from LAX to the Hotel - particularly in the rain.Avis certifié Hotels.com
"Boxy but like a old volvo safe and close to LAX"
Nice hotel. the design is a little boxy with little room to spare. Great LAX location which is what we needed. Nice staff answered questions.Avis certifié Hotels.com
We did not have a good night's sleep because of the noise of the a c. If we turned it off, we were too warm. When we left itd on it was far too noisy.also there were no spoons either in the room or in the dining room. The fruit at breakfast was not ripe, ugh,would not return.Avis certifié Hotels.com
The rooms were very dated, stayed four nights, room not made up first day, bathroom very tiny, windows still are original from when built....you would think that they may invest in some sealed units being that they're are so close to the airport...would help tremendously with noise! very disappointed!Avis certifié Hotels.com
"Old air conditioning unit"
When u turned on the heater it was loud and rumbled. Which made you just pull the covers up because it was annoying.Avis certifié Hotels.com
"Close to the airport"
Overall niceAvis certifié Hotels.com
Convenient location. Quick check-in. Parking $19 with in and out privileges. Would definitely stay here again.Avis certifié Hotels.com
$19 bucks to park your car.... My second time staying here, my room was smaller this time. They will charge your ccard the full room rate even if already prepaid. So you will pay twice, and they will refund you 3-5 days later. I'll just come back for the bar, and park somewhere else.Avis certifié Hotels.com
I felt it was quite over priced, and I think its bad form to charge $20.00 a night for parking.Avis certifié Hotels.com
"Great location near the airport"
The hotel was clean and the staff was friendly. I found our room to be a little dated and the bathroom a little strange, but all in all a good value and we would stay here again.Avis certifié Hotels.com
"Terrible service after 1AM"
Came to check in, told me I wasn't able due to my age. DID NOT refund me, this was after I waited while the front desk man was on the phone with someone using CURSE words. Tried getting a refund a little after 24 hours told me it was to late to be refunded had to call and complain to the management of Four Points LAX in order to get them my refund. […] its been 2 days I still have not gotten my refund e-mail conformation!! Something that took a rude desk man 2 minutes to avoid has costed me 4 days of hassle!! Lisez la suiteAvis certifié Hotels.com
"Will not return"
Bellman and house keeping personnel were helpful and polite. The blue cushion chairs were filthy. Service in the resturant exceptionally slow. I watched servers talking among themselves as I waited for my food and food on the floor.Avis certifié Hotels.com
"good stay for one night"
Hotel was good. It could use a refridgerator and microwave and free Wi-Fi.Avis certifié Hotels.com
"Noisy and In Need of an Update"
The hard and soft furnishings in my room were tattered and in need of refurbishment. The air handler just on the other side of the wall rumbled throughout the night. Bring ear plugs.Avis certifié Hotels.com
"Very nice stay."
We had a brief and very nice visit. Excellent location relative to Budget Rent a Car and the airport.Avis certifié Hotels.com
"LAX convenient for early AM departure"
Decent hotel at decent rates by LAX ..... Not a bad choice for an overnight stay if you have the misfortune of an early AM departure from LAX ....Avis certifié Hotels.com
"needs a lot of work done"
The Hotel is great located right by Avis, a few minutes from LAX. but the rooms are very old, the bathroom specially needs complete remodeling. The shower runs 20% while 80% is on the tub. You spoil a lot of water and later, you can't turn the shower off.I will never go back there. SorryAvis certifié Hotels.com
"Sight seeing family vacation"
I don't know the LA area but I don't think there is a better localti on than where I was at. Most of the sight seeing spots were in 15-25min away. Unfortunately the hotel wasn't as great as I would have liked. There was a nice bar area, that offered a variety of beers, but we're very pricey. It had a small pool area. I never saw anyone use use it. The […] rooms were decent, clean. Occasionally you heard a plane, but nothing that woke my 3mth old. Overall if you need somewhere to rest your head I would say stay here. For a family trip, I saw better ones in the area Lisez la suiteAvis certifié Hotels.com
The desk lamp was broken. Did like the free water after flying. The clock radio was a bit dusty. Breakfast was good. Overall pleasant stay.Avis certifié Hotels.com
"Service is better than the stay"
The hotel is on one central air/heat unit. I stayed in February and they were on a "cooling" cycle. I was freezing!! The walls are paper thin and I had to check out early because there was a loud party of young adults in the next room screaming until 1am. The service is excellent but that can't make up for a cold room with no refrigerator and loud occupants […] in the next room. Lisez la suiteAvis certifié Hotels.com
"Not worth the price"
I found this hotel a little overpriced for what you get.The hotel staff were not terribly friendly or helpful. The 24 hour shuttle is great.Avis certifié Hotels.com
"Worst Service Four Points name with Motel 6 qualit"
Worst Service Four Points name with Motel 6 quality and $19 for parking. Beware- they sell you parking pass even the parking lot is full. People are parking illegally, and they will ask you to part at Crow Plaza parking lot.Avis certifié Hotels.com
The hotel was clean and check in was quick. The beds were comfortable. I saw housekeeping all hours of the day and night. I would definitely stay again. It was well worth the money.Avis certifié Hotels.com
"Near the airport"
The convenience of the hotel to the airport was good. I was placed in the old section of the hotel. My room was difficult to find and was very dated.Avis certifié Hotels.com
"Convenient but smarmy."
This hotel has all the ambience of a greyhound bus terminal. The food was inedible and we waited for 30 minutes for the "chef" to make two soggy sandwiches. The waiter gave us a 15% discount because we couldn't eat the food. Wow. Our view was a parking lot from 7 stories. The other hotel we stayed at was a 4* and worse than this one so I guess this […] was the best room of our entire stay. Lisez la suiteAvis certifié Hotels.com
"great break from regular hoel rooms"
We really enjoyed our stay there for three night. It was nice to have a break from regular hotel rooms. The staff was great, the location as excellent. The trolley and bus stopped right outside the hotel. The only downside, is the elevator and accommodations from the garage. Obviously an old apartment building that was redone nicely, but the doors from […] garage and elevator doors are really small. Cannot accommodate the luggage carts very well. Otherwise I would recommend this as a great place to stay. Lisez la suiteAvis certifié Hotels.com
"Great value & good location"
Good value accomodation, very comfy bed and pillows, good bar for food & drinksAvis certifié Hotels.com
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
Nous suivons les prix de cet hôtel pour vos dates de voyage :
( - )