"Great service just don't eat the food"
The service was fantastic. The food was of course overpriced and the quality was just really bad. Definitely microwaved, dry pork, rice. The eggs benedict had some seriously sketchy holandaise sauce. They didn't even toast the english muffins.Avis certifié Hotels.com
"My Favorite Place"
Love Sheraton FourPoints! Always friendly staff, perfect amenities and always perfect properties - not too casual but not too snooty. Rooms are quiet and cozy comfy feel. Hotel staff will help with whatever you need! They brought us a wine bottle opener in the middle of the nightAvis certifié Hotels.com
Friendly bar staffAvis certifié Hotels.com
"Affordable and Convenient Business Hotel by LAX"
I arrived in LA on 2nd Jan 2015 en route to Vegas the next day. The hotel is located just a stone's throw away from LAX, and right around the car rental location which is really convenient for me to pick up my rented car. Room is clean, and the price is good. Will come back again.Avis certifié Hotels.com
"Good for one night stay"
The part of the hotel we stayed in was a bit dated. It felt like and old motel that was enclosed. The room was comfortable but again a little tired and reasonable clean. Front desk staff were very pleasant and efficient. Good for one night stay.Avis certifié Hotels.com
"hot room with warm weather"
When we got into our room it was hot and there was no in room A/C .We had called the front desk and they said it was central air in the hallways but not in the rooms.Also our room had a damp floor beside the bed and we called the front desk again and they sent someone to our room and gave us new room cards for another room.Last thing was the parking […] fee ,we had booked through an online website and the fee was lower then what they charged us and we complained and the front desk said they have a new fee and was able to give us a discount .Overall the hotel was ok but next we will pass on it. Lisez la suiteAvis certifié Hotels.com
Nice hotel, helpful stuff. You can print boarding passes in a lobby.Avis certifié Hotels.com
"Price is right"
Just a quick in and out. We have stayed here before. It's not glamorous but does the job.Avis certifié Hotels.com
"Excellent for overnight at LAX"
Satisfactory for an overnight when traveling to and from LAX. For the price, it was the best deal.Avis certifié Hotels.com
"best customer service"
In a quick get away mood, I decided to goto the lax area. I have to say I was stunned at how wonderful the customer service was during my stay and for that alone would recommend staying hereAvis certifié Hotels.com
We were looking for a hotel to stay in for one night. We live in San Diego, and flew out of LAX in the morning. The hotel staff was excellent. The hotel itself is outdated. Popcorn acoustic ceilings. Really? I didn't think they were still around.Avis certifié Hotels.com
Very pleasedAvis certifié Hotels.com
"Good value modern hotel near LAX"
Nice and modern hotel near LAX airportAvis certifié Hotels.com
"5am LAX departure"
Great location for an early morning flight out of LAX. Somewhat dated much older hotel but service was good. Restaurant and pool were enjoyable for a one day stay.Avis certifié Hotels.com
"lower class of the Titanic"
Online the hotel looked very nice and clean, yet all of this is superficial. When we arrived there we were given our rooms and we were given rooms that were Isolated from the rest. They seemed lower class rooms and we felt like the poor people from the Titanic.The rooms and especially the bathroom are extremely small. I would not choose this hotel for […] another trip. Lisez la suiteAvis certifié Hotels.com
Better than expected.Avis certifié Hotels.com
After this experience, I won't stay there and might not use hotels.com anymore.Avis certifié Hotels.com
"not quick to respond"
Got put in a room next to partying locals. Had to call security five times between 1215am and 430 am before they were finally escorted out. The party started from to loud to finally the threat of violence happening which did not make me feel safe with my kids in the room. I do not think they should of been aloud to stay after the second call yet alone […] it taking five calls. Lisez la suiteAvis certifié Hotels.com
"Was ok and worked for the occasion"
close to LAX. Was surprised at the parking charge of $24 a day...a bit steep. The room was very spacious and quiet. Definitely a 'clean by swipe" room cleaning. A good nights sleep made it niceAvis certifié Hotels.com
"Ok for a night"
Loud. Could hear neighbors talking all night. Doors slam shut very loud. Good shower and comfortable beds. Old carpet. Keep your socks onAvis certifié Hotels.com
"A day in LA after our Cruise"
The only downfall with this hotel is $21.00 a day parking. This was self parking not valet and as far as I am concerned uncalled for and outrageous!Avis certifié Hotels.com
"Excellent Staff support"
Great stay. Staff was very cordial and helpful.Avis certifié Hotels.com
Hotel was fine, but didn't like that you must pay for parking.Avis certifié Hotels.com
"Good room good price"
The room is very nice and clean as well as the hotel. The two double beds room is a little small. It is enough for two people but for more than two it would be small. The hotel service is very good. There is a parking fee 21$ per day.Avis certifié Hotels.com
I only stayed there for a quick break I liked the hotel Room was a bit tired Service was really friendly The major comment was about parking as there was not a option for local free parking while collecting or dropping guest And it is a rest and not go out kind of place which suited me greatAvis certifié Hotels.com
"Not a very clean room"
Friendly staffs, but room wasn't all that clean compare to others. Expensive self parking.Avis certifié Hotels.com
"Friendly Staff, Comfortable Room"
Nice room, good room service, I would stay again.Avis certifié Hotels.com
They have a 4 start lobby, but not the room. My room is small and windows are facing the hallway. I can hear and see people moving in the hallway. They also can see my room if I didn't drop my curtain. By the way, I have to carry my luggage up 5 steps in the hallway to get into my room. Don't understand why the hotel has such inconvenient structure […] . Lisez la suiteAvis certifié Hotels.com
"Out dated hotel"
Very old hotel, not worth the price.Avis certifié Hotels.com
"Properly executed overnight stay"
Special thanks to Front Desk employee, Lizette. She should post on YouTube how to properly and cordially welcome hotel guests after a long flight. Excellent hospitality skills.Avis certifié Hotels.com
"ok for price"
Mediocre at best, but for the price it was ok for one night. Needs to be updated.Avis certifié Hotels.com
The hotel was ok but it looked and seemed very old. My shower head was broken and had to hold will taking a shower. Not very goodAvis certifié Hotels.com
"Parking more than what's on the website"
The stay was good and everything was nice. The only thing which was disappointing was parking cost at the hotel. On the website if said parking was $11 per night while the charge was $21 per night - that was misleading .....therefore one less starAvis certifié Hotels.com
"Good stay convenient to LAX"
Huge hotel with three wings very close to LAX. It has shuttle service as well as parking (both valet and self-park - for a fee.) My room was clean and comfortable. Room service was prompt and the food good. Drawback to my particular room was that it was located above the huge a/c for the hotel and the rumble of the machine could be heard through the […] bed and pillows when laying down! Because it is a big hotel, make sure you know where you are going - easy to get lost down the maze of corridors! Lisez la suiteAvis certifié Hotels.com
"There are other options around LAX"
Had to wait over a half hour for the shuttle bus from the airport. One came but was full. We ended up taking a cab because our kids needed to get to bed. When we arrived and told the bell hop his response was "It's the holidays." There was someone else's toothpaste stain in the sink once we got in the room.Avis certifié Hotels.com
"Ok for airport hotel."
Nice enough place for an airport hotel. Unfortunately, paper thin walls kept me from a full night's sleep.Avis certifié Hotels.com
"Four Point Sheraton Review"
Stay was good , only comment for room was it does not had a fridge and microwave. Other hotels wherever I stay these are in rooms.Avis certifié Hotels.com
"Great service from Musie!"
Excellent great gym and Musie was great with his exceptional service !Avis certifié Hotels.com
"Mixed Feelings about Four Points Sheraton"
I loved the pillows and bed. Soft huggable pillows and comfortable beds. Friendly hotel and restaurant staff. I didn't liked that there wasn't a microwave and I had to request a refrigerator. There was not complimentary breakfast and the hotel is stingy with their amenities. They gave one soap for a family of four and I had to request more towels. The […] hotel shuttles says Four Points and unfortunately I was looking for something that said Sheraton, so that threw me off. The bathtub in the room is way too small. The area is a bit noisy at night and the room was cold and adjusting the thermostat was difficult or may be it didn't work. If you're in for a comfortable bed then this is the place for you. If you need more then skip it. Lisez la suiteAvis certifié Hotels.com
Nice and close to the airport and restuarantsAvis certifié Hotels.com
"Did not like it"
The price is a lie. I paid more $36 for the parking for only one nightAvis certifié Hotels.com
It was more like a motel! The bath tub wasn't clean and the room was damp and had a very bad smell.Avis certifié Hotels.com
"Don't let the name fool you."
Upon checking in the receptionist was helpful and kind. When I rang room service for 2 glasses and a bottle opener I was told to "get it myself from the bar because they were busy" - I went down to the bar after waiting 5 minutes for the lift and the barman suggested I being down the wine. At this point I was annoyed. He then offered to come to the […] room and open it. That was nice. The room in itself is circa 1980. The clock radio didn't work. I couldn't listen to just music without paying a fee. The bathroom tub didn't work properly. It was old and untidy. Overall this hotel was like staying at a motel 6 with a parking fee. It's horrible. Lisez la suiteAvis certifié Hotels.com
Nice hotel close to airport and care rental companies. We were in older rooms but they were nice and clean.Avis certifié Hotels.com
The bathroom was so outdatedAvis certifié Hotels.com
"Great overnight for early flight"
All of the staff that we encountered were very friendly and helpful. We thought the food in the bar was exceptional. A great place for a quick overnight to catch an early flight.Avis certifié Hotels.com
nothing special, just a regular hotel room, tried to get room service at 12:00am, no answer on room service so I called front desk and all they did was try to connect my call several times. No apology, no concern. The only good thing that came from this was I decided to go to the bar and grill downstairs, and I was offered excellent service, and was […] told after my order was placed that they would bring it back to my room for me. They were excellent! Lisez la suiteAvis certifié Hotels.com
"A Little Creepy"
The place had the feel of a 50's Motel remodeled by a Soviet design team. It was obviously an outdoor entrance Motel with a wall thrown up around the outside to create hallways. Motel sized rooms with big beds crammed in. Nothing wrong with the experience per say, but worth no more than we paid for it. Finding your room is little like The Maze Runner, […] so wear comfortable shoes. Lisez la suiteAvis certifié Hotels.com
"OVERNIGHT STAY IN LA"
WHEN I ARRIVED THE LIGHTS DOES NOT WANT TO TURN ON.LUCKILY I HAD SMALL FLASHLIGHT WITH ME.IT IT WAS DARK INSIDE.I CALLED THE DESK AND THEY SENT SOMEONE TO CHECK THE ROOM.HE WAS THERE IN 5 MINAvis certifié Hotels.com
"disappointing to say the least"
Bizarre is the best way to describe my stay. The hotel seemed nice, the staff was great, but the stay was horrible. My first room sounded like the planes were actually in it, there was no noise filtering at all. They gave me another room and after settling in I noticed there was still trash in the garbage, when I went into the bathroom there were dirty […] towels on the sink. They gave me a third room, but no sort of apology or surprise at all. They told me they would remove the $18 parking fee, but they never did it. For what it was worth, the third room was great. The parking was not only expensive, but you had to walk about 400 yards from the parking lot to the building, if the weather is bad, pay for valet, it is worth it. Lisez la suiteAvis certifié Hotels.com
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