Fine for airport hotel good value! Staff was helpfulAvis voyageur Hotels.com
"good hotel to stay at."
The stay was very good had no problemsAvis voyageur Hotels.com
"great all around"
Nice and clean. Great location next to the mall.Avis voyageur Hotels.com
The hotel entrance, lobby, and bar area were nice, however, the area of the hotel where the room was located and the actual room, were 1-star quality. Also, very confusing getting to this older part of the hotel.Avis voyageur Hotels.com
Came for a conference. Didn't have an immediate need for contact with staff. All my needs were met.Avis voyageur Hotels.com
The rooms were a bit tired. the curtains were old and tattered. The rooms open onto a hallway and have windows facing the hall so light pours in. You can also hear every person talking the hall and when they open and close their rooms. It was fine for a quick stay before an early airport departure, but I would never stay there otherwise.Avis voyageur Hotels.com
"Four Pint by Sheraton LAX"
I don't like the attitude of front desk people. Not friendly enough. Room is so so. The best benefit is the location. Free shuttle bus to hotel.Avis voyageur Hotels.com
"nice comftable room"
Easy check in and very helpful.I gave this hotel a 4, but the service in the bar was a little off. Chipped glass, then a dirty glass. In fact all the glasses that were hanging were full of rinse spots. I pointed this out and got a response of shrugged shoulders. The bar manager wsd polite, but in a public position like this could you please wear pants […] that fit, know one wants to see your underware. Lisez la suiteAvis voyageur Hotels.com
"good hotel if you are all business"
I was in town for one night and had a great experience. The room was nice, the restaurant was good, and the gym was well maintained. It is in a safe neighborhood but there isn't much to do.Avis voyageur Hotels.com
"Rooms is in need of major repairs and updates"
The bathroom shower head was broke and the bathtub faucet. The coffee maker was broken. We had to request to change rooms, as it needed major repairs. I thought that the manager would have in I ate the change of room plus a refund or discount. I had to request it.Avis voyageur Hotels.com
Extremely noisy, did not get much sleepAvis voyageur Hotels.com
The Hotel Lobby is beautiful and updated. The room was clearly not in the plan for an upgrade. Extremely dated (particularly the bathroom) and poorly appointed.Avis voyageur Hotels.com
"Grumpy concierge, a little dingy, but convenient."
Concierge could have had a better attitude. Rooms seemed dingy. Quick check in. Shuttle to airport runs every 15-20 minutes.Avis voyageur Hotels.com
"1st time at Four Points"
The room cozy and comfortable but disappointed that we have to pay our parking and no free breakfast.Avis voyageur Hotels.com
"LAX adjacent with complementary shuttle bus service"
This was a business trip hotel stay, this hotel was chosen for its lower room cost, location and shuttle bus service to LAX. As an added benefit, I was able to leave my car for the day in the hotels parking lot while traveling on a day trip out of state. The paid parking was for 24 hours from the time of check-in. The hotel staff was friendly, helpful […] and pleasant during my interactions. The room was large, clean and quiet. Bathroom was clean, efficient but a bit tight/small. Overall, the hotel met my needs and expectations, I would stay at this hotel again. Lisez la suiteAvis voyageur Hotels.com
Worst business stay for me - Ever! Won't be going back.Avis voyageur Hotels.com
"A little tired"
The room we were given had only a window to a hallway and couldn't be opened. The A/C was stuck on hot until it was fixed after asking twice. No hairdyer, teabags, and only one sachet of coffee. For a room with 2 Queen size beds, there was only 1 bottle of water and 2 paper cups! There are no fridges in the rooms and Ice is supplied to put into an ice […] bucket. Overall a hotel for the convenience of the proximity to the airport and a handy shuttle service. So for the night it was ok. And the price was good. Lisez la suiteAvis voyageur Hotels.com
"A most convenient location and welcoming service."
The shuttle service to airport is excellent, also bus service to Manhattan Beach and shopping malls so convenient.Avis voyageur Hotels.com
"Not going back"
The lobby is very nice, and the location is very convenient to the airport. But the room was not updated and the bathroom is very disappointing, small, poor drainage in the shower.Avis voyageur Hotels.com
bad, bad badAvis voyageur Hotels.com
"poor customer service"
first when we arrived in LA we called the hotel, they never answered the phone. I tried several more times no answers. Then my wife called. They still didn't answer the phone. We waited an hour for the hotel shuttle. Finally, they answered the phone. We were told the shuttle runs every 15-20 minutes. That was a lie.our last night there the fire alarm […] went off and they couldn't keep it from going off. When it shut off it came back on. This went on for an hour or so. Got a headache from the loud noise from the fire alarm. Told the front desk about our night with the fire alarm noise the next morning, she said I' m sorry. No offer to discount the room for the last night. Will never stay there again. Lisez la suiteAvis voyageur Hotels.com
"LA with elderly fily"
Had to pay topark ourvehicle, no complimentary breakfast and very noisy rooms around us.Avis voyageur Hotels.com
"The Perfect Business Travel Spot"
Stay here a lot - great service, good food, lots of indoor and outdoor space to relax.Avis voyageur Hotels.com
"Hot in LA"
The Four Points LAX is a convenient location near the LAX airport and directly across the rod from the Budget return location. Rates were better than other nearby hotels, but the hotel looks old and is in serious need of updating. The room’s air conditioning was not adequate and the room temperature was over 77. When I complained, the front desk attendant […] told me it would take an hour for the room to cool, but by morning the temperature was only 76. During checkout, I overheard another customer complaining of the same issue. Lisez la suiteAvis voyageur Hotels.com
"4 point has value for its amenities"
I had previously stayed at this hotel and its cleanliness is consistent. This time I was assigned to a room with a refrigerator. It has value for the price. It might as well have been a 5 star hotel. Very happy with this arrangement. Location is conveniently located near the airport.Avis voyageur Hotels.com
It seems that the AC in the room was broken and so by midnight we were just sweating like crazy. The walls were paper thin and we could hear everything going on in the next room and the carpet seemed old and gross. The food in the lounge was pretty good though.Avis voyageur Hotels.com
"Great hotel in busy LAX area."
Very welcoming and accommodating staff. Room was comfortable and very clean. Rental car company right across the street (Budget). Hotel airport shuttle service needs some work as some of us waited over 30 minutes for shuttles.Avis voyageur Hotels.com
The shower made a loud noise when you turned it on. For 150.00 a night I thought it could have been better. I had to call guest services twice to get towels. The paint was kind of peeling. The windows was dirty if you wanted to look out at sunrise. I probably would not stay there again for the price I paid.Avis voyageur Hotels.com
Love every bit of it. The inside of the is very Nice.Avis voyageur Hotels.com
My overall stay was not memorable. When I first arrived at the hotel I was told aggressively to move my car. I tried to inform the lady I needed to check in first and wanted to valet but she wasn't understanding. I was able to slide in and check in to my hotel where the front desk attendant was in a bad mood. I had originally called the night before […] my stay to make sure I didn't have to pay any additional fees including a deposit (which I was informed that everything was in place and I did not have to pay a deposit) and once I got there the hotel did in fact take a $50 deposit. I was still hopeful that the stay was going to be good but once I got to the hotel room I was very displeased with the bathroom. There was stains on the wall inside the shower and curtain. Due to the fact I was in such a rush I didn't want to bother anyone. But if I had the choice I would probably not stay there again. Lisez la suiteAvis voyageur Hotels.com
"convenient to airport"
Plan was to drop off my rent-a-car at Dollar since the hotel was supposedly 2 blocks away, and catch courtesy shuttle in the morning. Unfortunately Dollar has moved a few blocks farther, so was a little scary walking 10 blocks on unfamiliar LA streets late night. Suggest Budget n since it's across the steel from the hotel. Room comfortable, location […] convenient, but hotel decor is dated. Lisez la suiteAvis voyageur Hotels.com
Overnight stay on business. Excellent hotel.Avis voyageur Hotels.com
"LA 4 pts"
Upon check in the female desk assistant was outstanding. She was friendly and welcoming. A bonus was the cookies and water she gave us.Avis voyageur Hotels.com
Great hotel for an early morning flight! Very friendly staff!!Avis voyageur Hotels.com
"Perfect for overnight at airport"
OK hotel Frequent shuttle to airport. Even thought I booked through Hotels.com I got an upgrade being an SPG member. WOuld stay agaiAvis voyageur Hotels.com
"Decent place close to Airport."
Decent hotel. Clean. Friendly staff. Helpful, answered all questions and anything we needed they got for us right away. Food overpriced for the quality.Avis voyageur Hotels.com
"Where is the chair for the desk?"
The room had a desk but no chair.Avis voyageur Hotels.com
"One night stand"
The food downstairs was really cheap for kids . Only dollar 99 for hamburger with fries. Everything else was averageAvis voyageur Hotels.com
"Convenient to LAX but don't count on room service"
Great location if you are flying in and out of LAX. Their hotel shuttle worked well to get us to our terminal. A bit dated but clean. Nice rooms. Room service failed us - we had a morning flight and one in our party was diabetic and had to eat before we left the hotel. Called the night before to make sure we could get breakfast at 6am and gave them […] our order. At 6:15am I called to see where it was and was told it would be another 20 minutes so we canceled. Another member of our party left the room service order form on the doorknob but it never was picked up - still there in the morning. People stay here for airport access so they must understand the tight schedules everyone is on- hotel breakfasts that are 40 minutes late (with no phone call explaining) are unacceptable. Lisez la suiteAvis voyageur Hotels.com
"Good, but the room wad old"
Good, but the bed wad bad...Avis voyageur Hotels.com
"Room was dirty"
Room seemed very dirty. Immediately when we walked on the curtains were on the floor. The bathroom was dirty with pink scum behind the door and on the tile. My guess it wasn't ever cleaned behind there, ever. There were yellow stains on the fabric chair. The carpet was warn with visible stains as well.Avis voyageur Hotels.com
"Decent place to stay."
I was there to attend a science fiction convention that was at a nearby hotel. Overall, this hotel was extremely decent, the room was mostly comfortable, only complaint I had was that the room was a tiny bit crowded, in that the desk was a little close to the "hallway", so that when you come in to the room, you had to be careful to manouver your luggage […] between a wall and the desk. Also, the bathroom was pretty tight as well. Thankfully I do not get claustrophobic. Overall, I liked the hotel. The staff were always friendly, always greeted me as I walked in or out of the hotel. I never used the hotels pool, though it did look inviting. I did not eat at any of the restaurants, for personal reasons. I would indeed stay here again. Lisez la suiteAvis voyageur Hotels.com
Building is not new - I can understand it, but there is no excuse to have stained sheets and webs of hair in bed and on the bathroom walls.Avis voyageur Hotels.com
I've stayed at Four Points several times and the staff is always friendly and helpful. I have received free room upgrades at times and the rooms are always neat and clean. There are several places that deliver food to your door after midnight and they will continue to get my business.Avis voyageur Hotels.com
"A convenient and clean hotel close to LAX airport"
Stayed over night waiting on our international flight. It's conveniently close to LAX airport with the shuttles running regularly. The hotel is also very close to local beaches if you needed to have a little getaway while you wait.Avis voyageur Hotels.com
I really enjoyed my stay at your LAX location.Avis voyageur Hotels.com
"Wont book at the four points LAX NEVER AGAIN"
The room was just awful, its like a box in a hallway. I initially booked a King Bed room and I got a double bed room. the air heater didn't work and it was very cold, I had to ask for extra blankets.Avis voyageur Hotels.com
Kind staffAvis voyageur Hotels.com
"Good Value, great shuttle service to LAX!!!"
Spent the night for a layover flight out a LAX. Shuttle service was wonderful, room was comfy and clean. Hotel staff was VERY helpful and courtious. Only complaint would be there is not much to do around the hotel with out taking a costly taxi ride... Would definitely consider staying again the next time staying in the area...Avis voyageur Hotels.com
"Not a great choice"
This would not be a hotel that we would choose to stay at again, especially with so many choices in the area. The room AC was on, but it didn't cool down the room. The front desk person just told us that it's how the tower is. There was in room coffee, but only one cup for 2 registered guests.The parking at $27 a night was the only choice, but the hotel […] is set up so that you park in a dark lot way behind the hotel and then have to retrace your steps by foot back around to the front of the building. The front desk people at night are of little or no help. Lisez la suiteAvis voyageur Hotels.com
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