It was a bad experience for the price paid. I didn't like it at all. I was told that wi-fi is free but actually it didn"t work at all. The front desk people couldn't solve the problem trying to convince me that it works. Smelly room , old and run down furniture.I could tell from the scent of my room what we will be served at dinner time or breakfas […] t. Lisez la suiteAvis certifié Hotels.com
"Overnight stay after 9 hours flight from east coas"
We normally stay at this hotel after a nine-hour flight from the east coast and then walk across the street to Budget car rental. The outdoor pool is nice but we never have had time to enjoy it. We eat inside the hotel restaurant as there are no other restaurants nearby. The room is clean and comfortable.Avis certifié Hotels.com
Over all was a pretty good place. There is no refrigerator or microwave which made it difficult with 2 kids. Pretty close to a lot of sight seeing areas.Avis certifié Hotels.com
"Good location, regular shuttle to airport"
Location perfect for short stay - close to Hollywood, Beverly Hills, Santa Monica, Getty Museum; very noisy air con, otherwise room fineAvis certifié Hotels.com
"Love this hotel"
This is only hotel I book when I go to LAAvis certifié Hotels.com
Good stay overall. The room's furniture was a bit too contemporary for my taste and the bathroom was too small and the bathtub's paint finish was marred.Avis certifié Hotels.com
Hotel staff was not professional..handling public.Avis certifié Hotels.com
"good shower - not much else"
in dire need of a makeover. the best part was the shower (which I consider a very important aspect). I would not stay here again as there are many other optionsAvis certifié Hotels.com
"Four Points Sheraton LAX Area"
I didn't really like my room. It was very cold I needed some HEAT. I thought the bed sheets were a bit unacceptable. the sheets were irritating my skin. I ate at restaurant, it was very dusty, they had flies. I had to call the manager and notify him of the flies and that my order was not done as I requested. I was the ONLY customer in there and I told […] the waiter my order TWICE and he messed it up. Then had an attitude about it. However, the manager worked it out and he was understanding and helpful. However they should clean up down there. I think of Four Points Sheraton LAX as decent hotel but the attitudes of the workers in restaurant was terrible, but the manager was okay. I would not recommend you to go there nor order from them at all. You normally don't see the kitchen or who is cooking but if you order room service I would suggest you go down there and take a look for yourself. It was pathetic and you would think the people would see all that dust, flies, and nasty seats in there. It was a shame. Also I'm not sure if they have a shuttle. I will have to find out more, but I took a cab there and the cabs at LAX many have attitudes so they have to charge a flat fee to drive you to this hotel. I get that part but I don't like when they tried to tell me to take a shuttle or etc. If I had time to wait I would have and I wasn't tired from traveling. Parking is a bit pricey but ok for LA HOtel This hotel should have a shuttle service. Lisez la suiteAvis certifié Hotels.com
Hotel is outdatedAvis certifié Hotels.com
Great Place. Close to airport. Shuttle service was excellent. Sleep well before an early flight home.Avis certifié Hotels.com
Perfect for a one night quick stay when transitting in and around LAX.Avis certifié Hotels.com
This is a older property and it shows. My room was at the furthest point away for the check in desk that it could be. I really needed a map to find it but one was not provided to me. The rooms only window was out to the hallway not out side. The air conditioning could not be adjusted enough to cool the room down properly.Avis certifié Hotels.com
"close to the airport"
The room was clean but needed updated, furniture in the bedroom& Bathroom old.Good breakfast and poolAvis certifié Hotels.com
"Quality of Hotel Service"
It met my expectationsAvis certifié Hotels.com
"Clean, convenient, affordable."
It was a great stay. The hotel is very clean and has nice decor. My room was clean and comfortable (although the pillows were a little too soft). One complaint that I have is with the room service, which was overpriced given the quality of the food. However, the hotel was clean, comfortable and conveniently located.Avis certifié Hotels.com
You should put it as motel or 2* Hotel. I didn't stay the room they offered To meAvis certifié Hotels.com
The room was 75 degrees when we arrived around 6 PM. We set the thermostat to 68 degrees, It was still 75 degrees when we left the next morning. That is not comfortable for sleeping.Avis certifié Hotels.com
"A little expensive but safe"
The hôtel is located near 2 highways (the 405 and 105), ideal to allow you to explore the L. A. region with your car. The Aviation - LAX station is a short drive away and allows you to explore downtown L.A. without your car. The parking is not included. The toilet in the room is small. I have a good hearing, and the noise of the airplanes at the airport […] didn't bother me. If you like beers, you have to stop by the brew pub. They have a large selection of craft beers and import beers. Lisez la suiteAvis certifié Hotels.com
"Not worth it."
The deluxe Queen Room was really small. Not worth the price but close to the airport and beaches.Avis certifié Hotels.com
"Close to LAX"
Hotel room was clean and close to airport. Airport shuttle was available which made getting to the airport easy.Avis certifié Hotels.com
Staff was excellentAvis certifié Hotels.com
Pleasant experience. Good breakfast. We were leaving by a car a little late in the afternoon -- because of that I asked for extension of the checkout time, which was granted without any problem.Avis certifié Hotels.com
"Great for being close to airport"
Friendly check in, comfortable room. Easy for shuttle to terminals.Avis certifié Hotels.com
"Great place for a overnight close to LAX"
You could tell this was an old motel that was transformed into a very nice hotel. The service was great and the restaurants were just as good. Love the vegan / veggie options at the bar grill. The room was nice and clean but very small, the shower fixtures were coming off/out of the wall and needed to be maintained. Other than that it was a great s […] tay Lisez la suiteAvis certifié Hotels.com
"Close to LAX"
Not so satisfied. Room not equipped with Refrigerator. No facial tissue provided. Should not be qualified as a 3-star hotel.Avis certifié Hotels.com
An interesting mix of business and leisure, the clientele of this hotel did more to make this an uncomfortable stay than anything else. Arriving after dark, there was no place to park and the attendants were less than helpful. It is motel-ish in some parts, with windows facing out into a hallway. Did not feel safe walking around outside hotel. Will […] not stay here again. Lisez la suiteAvis certifié Hotels.com
"Close to the LAX airport"
My stay was acceptable, but I've been in this hotel before and can say that it is deteriorating and needs quick maintenance.Avis certifié Hotels.com
The hotel is an airport hotel near LAX, so that should have been my first sign it wouldn't be a great stay. Let me start by saying I travel weekly for work and only write reviews for hotels that stand out in my mind (both good and bad). On first impression, the hotel looked nice enough. Big clean lobby and friendly(sort of) front desk. When I got to […] my room, that sentiment changed. The room I stayed in had a giant bay window that looked out into the hallway (so you get to hear every person that walks past or speaks in the hallway. I have had this type of room before and I HATE it. No true privacy in my opinion this way. The next surprise was the bathroom. The fixtures were all rusty, the door knob didn't work correctly, and they have the vanity/sink in one room and the shower, toilet, and towels in another. On top of that, the bath towels smelled terrible. I mean, like someone was using them to make smoke signals or something. The hand towels were fine, so I sucked it up and dried myself off with those. On top of it all, the room just felt dirty and dingy. It had that vibe that someone gross was in it before me and they didn't care to clean it properly. Maybe this room was just a one off, but it was bad enough to get me here for a review. Lisez la suiteAvis certifié Hotels.com
"Room wasn't ready"
We arrived late at night past 11pm. While the hotel has a 24 hour airport shuttle service that is supposed to run every 15 minutes, we waited for about half an hour before one turns up. Check-in was fast, but the room did not have towels or toiletries. Took them more than 30 minutes and three calls before they were delivered.Avis certifié Hotels.com
"Close to airport"
Ok for my1 nt stay. Close to airport, free airport shuttle. Local buses pass by. Berger King across the streetAvis certifié Hotels.com
"Poor hotel shuttle service"
Only problem was unreliable hotel shuttle service, had to take cab to airport!Avis certifié Hotels.com
Very clean, friendly staff. Great food at restaurant, clean, attractive rooms. Only two cons - carpets in hallways were stained and there was a continuous fan noise in my room. It sounded like a bathroom fan, was a little loud and came thru the vent.Avis certifié Hotels.com
Bed sheets on both beds were wet and very uncomfortable. Service in bar was not very good either. Location and shuttle to airport was great.Avis certifié Hotels.com
Everything would have been fine except for both nights I stayed they had absolutely no parking and were sending their guests over to the Marriott, where there was also no parking. Not only that but if you did find parking at the Marriott, you had to pay their overnight pricing which was a lot more than the Four Points parking so I didn't appreciate […] that at all. Then it just so happened that the only floor that didn't have an ice machine on it was my floor so I had to go to a different floor to get ice. Both situations are slightly frustrating when you are in a hurry, tired and working. Otherwise, everything else was just fine. Lisez la suiteAvis certifié Hotels.com
Everything was up to my expectations.Avis certifié Hotels.com
I have never given a bad review on a hotel before, but unfortunately this one deserves it. The location and shuttle make this hotel a great option if you are flying out of LAX. But the inside of the hotel is extremely outdated and the worst part? Once in my room, I got into my bed and all of a sudden felt something wet. I flipped off the comforter and […] there was a huge wet spot--at least 1.5 feet wide. It had soaked through to the mattress and all the way through the comforter. To say the least, it was disgusting. Maybe it was from the previous guest or maybe the maids put wet bedding on in a rush, either way, it is not acceptable from a hotel. Lisez la suiteAvis certifié Hotels.com
My stay was the worst ever! I paid for a parking space which was not available upon my return to the hotel. The manager told me my only option was to go park a block away and they would reimburse my cost for parking in someone else parking space. In the beginning, the manager was unwilling to reimburse me my $19 dollars I had paid to park at her hotel […] but only willing to reimburse the cost of parking in someone else parking lot. A few customers were willing to park in recommended parking lot but others including myself refused. We all had to park illegal in the hotel parking lot due to no space. I wasted 45 minute of my time parking my car and had to wait 30 minutes to receive extra towels. Lisez la suiteAvis certifié Hotels.com
"Nice Place - We would definitely return"
The beds were wonderfully comfortable. Wasn't impressed with the staff at check-in. Five of use were lined up waiting to check in and only one lady was working the registration desk. It was several minutes before another man came out to help, and his demeanor suggested we were a bother.Avis certifié Hotels.com
I will not go back. The room was very small with two twin bed and had very little space to walk around. Worst part was, I was able to hear everything that came from next room to doors shutting from outside. It was so loud that it sounded like you are standing right next to it. The room was very old and out of date. This is the last time i'm staying […] at this hotel. Lisez la suiteAvis certifié Hotels.com
"Very pound. Finding sleep was not possible."
We booked the hotel for my mom before her 6 am flight. There was a party next to her room until 2 am so she didn't get a lot of sleep before her flight. She called the hotel personnel a couple of times but they didn't do anything about it even though they said they would take care of it every time she called. They didn't even offer her another room […] away from the party. I wrote an Email to the hotel manager and they didn't even come back with an apology. It doesn't seem to be a very professional hotel. Lisez la suiteAvis certifié Hotels.com
"Okay if you need it for airport"
We weren't expecting much as the price was good...but when we accidently went to the wrong hotel next door (also 4 star) we wished we had stayed in that one. However this largely dated and dreary hotel saw us good for 1 night before our flight home. Despite having a Goldilocks moment getting a decent room: The first was a smoking room (would of been […] nice to have been told the options at the counter); the second was 1 metre from the AC units on the roof (good luck sleeping in those rooms); the third we got upgraded for free (I did offer to pay) - But only difference in rooms was ceramics in the bathroom. Restaurant food is disappointing but edible and presented well. Apart from first staff interaction being poor; the rest came across very nice. Lisez la suiteAvis certifié Hotels.com
world with clean service was nice parking was a little bad far distance other than that superbAvis certifié Hotels.com
"Decent hotel but nothing to write home about"
The people working at the front desk were rude. The hotel walls were paper thin so we could hear other peoples regular volume conversation. The fixtures in the bathroom were rusted. The base boards were broken on the doors so often times the room door would have to be slammed closed. The room was clean though and thats definitely a plus.Avis certifié Hotels.com
We picked this place because it was a decent price and located close to LAX. The room smelled bad. The air conditioning was horribly loud all night. The bathrooms are super small and dirty. The family of 9 staying in the room next door constantly slammed their door starting at 6am (not the hotels fault just an added bonus) I will never stay here ag […] ain. Lisez la suiteAvis certifié Hotels.com
"Had fun at the bar"
There was a big event going on in the hallway that day, what I liked most other than its great location, was the bar- ok the bartender. Personable, knowledgable and funny!Avis certifié Hotels.com
"staff nice. parking not the greatest."
Staff was very friendly. Pool was nice. Parking lot was a pain to get to our back.Avis certifié Hotels.com
very cleanAvis certifié Hotels.com
"Nice stay by the airport"
We stayed one night at this hotel before catching a flight at LAX the next day. The room was fine, the bed very comfortable, the bathroom adequate. All around a very nice stay. The pool is nice and seemed popular with guests. The restaurant makes a great burger.Avis certifié Hotels.com
"Nice, but old and a bit musty!"
Hotel was nice. Room was nice. You could tell it was an old hotel, but they decorated and updated nicely except for the musty smell!Avis certifié Hotels.com
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