"Good experience would stay there again"
Good service and accommodation. Lives up to Sheraton brand. Great beer selection. Parking 19/day is steep though.Avis certifié Hotels.com
great welcome service throughout the hotel. Comfortable especially for a last minute booking.Avis certifié Hotels.com
Such hotel. Much rooms. Wow.Avis certifié Hotels.com
"Not quite what I needed"
The staff were extra friendly, but the traffic around the hotel's location made it difficult to even get into the parking lot. There was also the confusion of the parking situation. No signs were posted or items listed online about how to get to park which is obscured from the street and front of the hotel. If you are trying to deal with getting a flight […] from LAX, this is a great hotel but not so much for other stays. Lisez la suiteAvis certifié Hotels.com
I only had less than 5 hours in my room. The bed was comfortable but bathroom was old and needed upgrading. The base of the shower head was loose and exposing the interior of the wall. The metal shelf inside the bathroom holding towels was chipping off some type of silver material. The bathtub metallic organizer was rusty and green. The lever you need […] to push up to in order for the shower function to work was jammed and then after some forcing finally worked. They provided body soap but no facial soap. When I called housekeeping to ask for a toothbrush and toothpaste, one lady brought me some. Then once I was asleep with all lights off, some other gentlemen knocked on my door and entered my room. It obviously was not communicated among the housekeeping department that someone already delivered my toothpaste & brush!!! My room was situated on the side and had a motel-like feel to it due to that location of my wing. It also smelled like smoke in the hallway leading to my room. I was given room 436. I won't select this hotel again. Not worth staying. Lisez la suiteAvis certifié Hotels.com
"my wet stinky room"
checked in at about 7pm. put bags in room and went to dinner. I had to pay 24 dollars for parking. When we came back to the room it was about 11:30, the room floor near the bathroom was very wet. IT was late we didn't say anything. When checking out they charged me 19.00 for parking again. I only stayed 1 night. I will never stay here again...TOTAL […] PARKING FEE FOR 1 NIGHT WAS 43.00 DOLLERS.... Lisez la suiteAvis certifié Hotels.com
"Stay before leaving USA"
Perfect rest and good food before long trip back home to Sweden.Avis certifié Hotels.com
When arrived at Hotel, they had no confirmation from Hotels.com and therefore no room available. Hotel was fully booked, but only for the assistance of front desk, was a able to stay. Hotels.com, need to improve their reservation confirmations, to avoid such events again. As for the Hotel, has seen better days, still seems to be in the 80's. Not sure […] how it justifies 3star. Lisez la suiteAvis certifié Hotels.com
"Good airport hotel."
Surprisingly quiet. Large rooms. Good bed and linens. Checkin is crowded 9 PM to 10pm. Easy access to/from LAX and car rentals.Avis certifié Hotels.com
We had to pay to park at the hotel. The clerk who checked us in was very rude. Room was cold and the carpets were dirty.Avis certifié Hotels.com
I was concerned about the area, as it does not have a great reputation. I discovered if you want to be close to the airport and close to rental cars this would be the best, most reasonable place to stay. We walked to Hertz, Budget and Avis were just across the street. We were in town for a day to look at a college and it worked out perfectly. I would […] recommend this for overnight stays during travel. The shuttle was on time both coming and going. Lisez la suiteAvis certifié Hotels.com
I had the idea that all Sheratons are really good, this one is huge and I wouldn't say the most cleanAvis certifié Hotels.com
"Great place to stay"
From valet to front desk to the restaurant to concierge, everybody was fantastic.Avis certifié Hotels.com
I stay for two days, first day we found everything in our room The next day, there was not shampoo, soap, water, and sugar..Avis certifié Hotels.com
Weve stayed here twice in last month and value the proximity to LAX. Great spot to do a one nighter prior to and after overseas fligths.they do a superior job on airport shuttleAvis certifié Hotels.com
Nothing what we expected. When we arrived there were people stuck on the elevator. They put us on the 10th floor. The rooms smelled like smoke and we're small.Avis certifié Hotels.com
"Close to airport."
Room was clean and quiet. Only a few minutes from airport.Avis certifié Hotels.com
"Nice hotel near LAX"
The room was clean and appropriate for an overnight stay. Hotel is close to LAX so could hear noise from the planes but that did not keep me from getting rest. Bed was quite comfortable.Avis certifié Hotels.com
OKAvis certifié Hotels.com
Was a great experience & good locationAvis certifié Hotels.com
"Good layover hotel."
Basically good overall. Nice bed, generally quiet, ok gym.Avis certifié Hotels.com
The staff could t be nicer. Lobby was pleasing to the eye. Elevator was slow. Hallways looked drab and dirty. Room was clean, beds were comfortable room could have used some updating. Location was good. Bus on the corner to take us to Manhattan Beach to fill our layover time which was well worth the $5.00 fare. Sent from my iPhone Sent from my iP […] hone Lisez la suiteAvis certifié Hotels.com
"Meeting near LAX"
It was fine. My meeting was next door at the Renaissance, but it was more affordable for me to stay at the Sheraton, and your parking was also less expensive (but still expensive).Avis certifié Hotels.com
"Clean, comfortable and convenient"
This hotel was a one night stay to catch a 6am flight the next morning. Enjoyed good food and service in the bar while watching Sunday night football. Staff and all amenities were excellent. I would recommend this hotel and would stay here again.Avis certifié Hotels.com
"Awesome Place To Stay!!!"
From the moment I checked in to the minute I checked out the hotel exceeded my expectations. II felt like I had a great experience at the hotel and it was a tremendous value for the money I would highly recommend this hotel to anyone traveling to the Los Angeles area! Five stars!Avis certifié Hotels.com
"Great night before the flight"
It was great, except the lack of free breakfast. I've come to expect it from most places. Quiet, comfortable room. Good shower. Free, quick shuttle. Would stay here again.Avis certifié Hotels.com
"very convenient location"
Everything was great except the desk attendant was impatient and rude. Other than that our stay was great.Avis certifié Hotels.com
"Will stay again!"
This was my second stay at this hotel. It was a great and comfortable stay. The rate was reasonable and the beds are extremely comfortable! The hotel is nice. The staff is very helpful and polite. I had the front desk lady remember me from when I had stayed here before and when I was checking out, she remembered me again! I would definitely stay here […] again. I paid $103 total (including taxes) for a king size bed non-smoking. I still have yet to visit the pool but I hear it is nice! Lisez la suiteAvis certifié Hotels.com
"Worst out of Hundreds of Stays"
1) I arrived to find the longest check-in lines I have ever seen. I was to see these same lengths of lines on several other occasions during my stay. 2) At least one elevator shook and shuddered so badly that another passenger looked at me as if to say, "Oh my Gosh, are we going to make it?" 3) The parking lot was oversold, leaving customers, later […] in the evening to approach the desk wondering what to do with their cars. 4) The bathroom in the room was as small as it gets and there was something resembling a burn hole in the carpet, together with scuffed walls and, apparently, peeling paint. 5)The internet wi-fi, at times, was useless, even by hotel standards. 6) The hotel printer was terrible, leading the hotel to offer to comp the printing (yes, the hotel actually charges for that level of printing quality 7) The hotel screwed up my parking ticket, and I had to leave my car the second night and re--enter the hotel to get another ticket--thus confronting the "dreaded line." An employee did get it done for me, however, without my having to stand in the line, but even that appeared to be perceived as somewhat of a hassle by the employees. Also, keep in mind that the LA Airport is, essentially, right off a rough part of town. This manifests in various ways. Furthermore, almost certainly all guests are not airport arrivals. Lisez la suiteAvis certifié Hotels.com
The room was very clean and house keeping was amazing but the room was FREEZING cold. It was an average of 65 degress outside so at night, it got down to the low 50's. I went to turn the heat on and it blew cold air freezing the room more. I called downstairs, they said it would be turned on around 10:00p. 10:00p comes around, still no heat, called […] and complained. The second night, same thing. I called downstairs and wast told the heat only gets turned on after enough people complain?? Froze yet again for the second night. When I went to check out I reported this to the manager and he said that the heating/cooling system is central (kind of strange for a high priced upper class hotel) and that the heat had not yet been turned on. He did give me my parking for free, but for what I paid for two nights, it was completely not worth freezing. Its over priced with less that upper class amenities. Lisez la suiteAvis certifié Hotels.com
great hotel!! lovely staff... good breakfast ... must stayAvis certifié Hotels.com
Very good, the only negative part was the parking $19.00 per day and small parking.Avis certifié Hotels.com
"An Awkward Bargain"
I paid $105 for my room, so I can't complain about the price; however, the hotel itself was awkward from start to finish. The parking requires a ticket (and costs $20) but it was near impossible to find a spot. The room itself was strangely laid out with a very narrow and awkward bathroom. Luckily, my husband wasn't with me. If he had been, we would […] have been dancing around each other in that tiny space. The room itself was fine. Things were clean and the bed was relatively comfortable. However, the interior rooms open to the pool and a busy street. Pool hours are until 10pm and the design of the interior courtyard makes any pool noise sound like you are poolside. It's a terrible acoustic design. I would not stay here again if business brought me to this area. There are a good number of hotels in this area (as it's near LAX) and there were other deals that were close to this one. Lisez la suiteAvis certifié Hotels.com
The hotel is well situated, close to the airport. The rooms need to be updated. The toilet was hard to flush in both rooms that we stayed in, and there is no exhaust or ventilation for the toilets or the rooms. The tub was not clean and did not drain properly. The hotel housekeeping department was very helpful and professional. Overall stay was alright […] because of the location only. Lisez la suiteAvis certifié Hotels.com
"Eh not what expected..."
Really not what you would expect from a Sheraton. Honestly kind of a dump. Beyond terrible parking and they charge a horrific fortune for it. Wouldn't ever stay here again even as a one night overnight stay it was really sub par. Bed was comfortable and honestly that's the only positive...Avis certifié Hotels.com
"what a fantastic bed!"
I've stayed here before, but it's been a while. Older property, but well maintained. Parking is stupid expensive, but I guess that's to be expected near LAX. A mini fridge in the room would have been nice, but it was otherwise well appointed, although small. The bed was amazingly comfortable--one of the best night's sleep in a hotel in a while! Good […] value considering the location and cleanliness/comfort of the room. Lisez la suiteAvis certifié Hotels.com
OKAvis certifié Hotels.com
"For Airport closeness + good local beer"
Right besides the airport, parking on site and great local beer in the hotel pub/barAvis certifié Hotels.com
"Good stop for LAX"
This hotel is a good location for a one night stay before and early flight. The staff was very efficient, the bar/dining was better than average, and the bedding was very comfortable. That said the entire hotel felt like it needed a major update and had a run down, used up feeling that should not be associated with the Sheraton name. The shuttle return […] from the airport was such a long wait, over an hour, that we took a $20 taxi to get our car from their parking lot. Lisez la suiteAvis certifié Hotels.com
"Great only get a good room"
Everything Ok specially I thank the service of the consierge Teresa. The only con is that I had to ask for a room change since the rooms located between the towers are noisy (a window separates the room and the corridor ). But the others rooms are Ok. Everybody is very helpful, excellent shuttle cont. service. Free sec. box at front desk. Really recommend. […] Very near the LAX. There were a pair of conventions so a little crowded. Excellent bar with variety of beers. Good breakfast $17 not included in my fee. Lisez la suiteAvis certifié Hotels.com
The only issue I had with this hotel was the elevator to my room was in the front of the building and due to me being handicapped I had to park all the way in the back end of the hotel when they were clearly handicap parking spaces in the front which were closer to the elevator other than that my hotel said there was great..Avis certifié Hotels.com
"Disappointing, but convenient location"
Expected more from Sheraton. Convenient location, but the property is old and run down. The Renaissance next door was less expensive and much, much nicer. Unfortunately, it was sold out. I can see why. I do, however, like booking through hotels.com....very easy and reliable.Avis certifié Hotels.com
"Convenient and comfortable, good food"
Stayed here for one night to catch an early morning flight the next day. Room was great - clean and comfortable. The hotel was also clean and very open. In-house restaurant has great food. We returned our Hertz car rental just down the street and walked back to the hotel. Safe to walk the neighborhood at time of review, but there isn't much around except […] more hotels. Tried to visit Starbucks in another hotel lobby and they closed at 5 pm. Lisez la suiteAvis certifié Hotels.com
"close to the airport and downtown area"
I feel comfortable sleeping in their sheets and pillows and they smell fresh but the room didn't have a refrigerator which is essential if you stay for at least 2 nights. And this is the only hotel that I paid for parking fee :(.Avis certifié Hotels.com
"Free Shuttle & Close to Airport for early flights"
We really enjoyed our stay even though it was only for one night before leaving for LAX at 4:30 am! Pool area was great (although the pool menu was a little pricey). Great beds!!Avis certifié Hotels.com
"Best one night stay."
We needed a one night stay for our flight next morning, service was great right from the start. Free shuttle from LAX airport that has a 15-20 min interval. Hotel gaves us early check in as we arrive early. Rooms and bathroom were clean. Check out was quick. Shuttle back to airport.Avis certifié Hotels.com
"Best for late arrivals and early departures"
Overall this hotel is perfect if you are flying out early or arriving late as its very close to the airport. If you have time to kill there's an Ocean shuttle that takes you to Manhattan Beach and the mall which is nice. Other than that, the hotel itself is a tad dated and could use a facelift. Some of the rooms have windows that lead to the hallway […] instead of outside. If that sounds weird that's because it is. My bathroom shower wouldnt turn off completely which caused it to drip all night. I'm sure if I reported it they may have switched the room but I didnt so I can't hold that against them too much. I will admit that the service at the front desk was above average. The lady that checked me in was super friendly and helpful. That was a highlight staying here. I would come back if I had an early flight or a late arrival, but otherwise would suggest staying somewhere else. Lisez la suiteAvis certifié Hotels.com
"A good option for an overnight stay at LAX"
This property is conveniently located close to LAX. I don't like to pay extra for parking and this property charges you for that I believe about 20.00 per day. I avoided staying here on my return because I had a rental so I picked a property that offered free parking.Avis certifié Hotels.com
"Only one night"
Very comfortably, I used the hotel to stay near the Car Rental, came the night before, stay in the hotel and at the morning return the car and goes to the Airport. Excellent decision.Avis certifié Hotels.com
"Felt like a windowless room..."
overall the hotel was pretty nice--clean room, nice lobby, close to the airport. but, the room that we got was accessed through an exit door--looks like the back door of a restaurant kitchen--and the windows to the room looks out to the enclosed hallway. so, no privacy whatsoever if we open the shades. it really felt like we stayed in a windowless […] room. Lisez la suiteAvis certifié Hotels.com
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