"Great for being close to airport"
Friendly check in, comfortable room. Easy for shuttle to terminals.Avis certifié Hotels.com
"Great place for a overnight close to LAX"
You could tell this was an old motel that was transformed into a very nice hotel. The service was great and the restaurants were just as good. Love the vegan / veggie options at the bar grill. The room was nice and clean but very small, the shower fixtures were coming off/out of the wall and needed to be maintained. Other than that it was a great s […] tay Lisez la suiteAvis certifié Hotels.com
"Close to LAX"
Not so satisfied. Room not equipped with Refrigerator. No facial tissue provided. Should not be qualified as a 3-star hotel.Avis certifié Hotels.com
An interesting mix of business and leisure, the clientele of this hotel did more to make this an uncomfortable stay than anything else. Arriving after dark, there was no place to park and the attendants were less than helpful. It is motel-ish in some parts, with windows facing out into a hallway. Did not feel safe walking around outside hotel. Will […] not stay here again. Lisez la suiteAvis certifié Hotels.com
"Close to the LAX airport"
My stay was acceptable, but I've been in this hotel before and can say that it is deteriorating and needs quick maintenance.Avis certifié Hotels.com
The hotel is an airport hotel near LAX, so that should have been my first sign it wouldn't be a great stay. Let me start by saying I travel weekly for work and only write reviews for hotels that stand out in my mind (both good and bad). On first impression, the hotel looked nice enough. Big clean lobby and friendly(sort of) front desk. When I got to […] my room, that sentiment changed. The room I stayed in had a giant bay window that looked out into the hallway (so you get to hear every person that walks past or speaks in the hallway. I have had this type of room before and I HATE it. No true privacy in my opinion this way. The next surprise was the bathroom. The fixtures were all rusty, the door knob didn't work correctly, and they have the vanity/sink in one room and the shower, toilet, and towels in another. On top of that, the bath towels smelled terrible. I mean, like someone was using them to make smoke signals or something. The hand towels were fine, so I sucked it up and dried myself off with those. On top of it all, the room just felt dirty and dingy. It had that vibe that someone gross was in it before me and they didn't care to clean it properly. Maybe this room was just a one off, but it was bad enough to get me here for a review. Lisez la suiteAvis certifié Hotels.com
"Room wasn't ready"
We arrived late at night past 11pm. While the hotel has a 24 hour airport shuttle service that is supposed to run every 15 minutes, we waited for about half an hour before one turns up. Check-in was fast, but the room did not have towels or toiletries. Took them more than 30 minutes and three calls before they were delivered.Avis certifié Hotels.com
"Close to airport"
Ok for my1 nt stay. Close to airport, free airport shuttle. Local buses pass by. Berger King across the streetAvis certifié Hotels.com
"Poor hotel shuttle service"
Only problem was unreliable hotel shuttle service, had to take cab to airport!Avis certifié Hotels.com
Very clean, friendly staff. Great food at restaurant, clean, attractive rooms. Only two cons - carpets in hallways were stained and there was a continuous fan noise in my room. It sounded like a bathroom fan, was a little loud and came thru the vent.Avis certifié Hotels.com
Bed sheets on both beds were wet and very uncomfortable. Service in bar was not very good either. Location and shuttle to airport was great.Avis certifié Hotels.com
Everything would have been fine except for both nights I stayed they had absolutely no parking and were sending their guests over to the Marriott, where there was also no parking. Not only that but if you did find parking at the Marriott, you had to pay their overnight pricing which was a lot more than the Four Points parking so I didn't appreciate […] that at all. Then it just so happened that the only floor that didn't have an ice machine on it was my floor so I had to go to a different floor to get ice. Both situations are slightly frustrating when you are in a hurry, tired and working. Otherwise, everything else was just fine. Lisez la suiteAvis certifié Hotels.com
Everything was up to my expectations.Avis certifié Hotels.com
I have never given a bad review on a hotel before, but unfortunately this one deserves it. The location and shuttle make this hotel a great option if you are flying out of LAX. But the inside of the hotel is extremely outdated and the worst part? Once in my room, I got into my bed and all of a sudden felt something wet. I flipped off the comforter and […] there was a huge wet spot--at least 1.5 feet wide. It had soaked through to the mattress and all the way through the comforter. To say the least, it was disgusting. Maybe it was from the previous guest or maybe the maids put wet bedding on in a rush, either way, it is not acceptable from a hotel. Lisez la suiteAvis certifié Hotels.com
My stay was the worst ever! I paid for a parking space which was not available upon my return to the hotel. The manager told me my only option was to go park a block away and they would reimburse my cost for parking in someone else parking space. In the beginning, the manager was unwilling to reimburse me my $19 dollars I had paid to park at her hotel […] but only willing to reimburse the cost of parking in someone else parking lot. A few customers were willing to park in recommended parking lot but others including myself refused. We all had to park illegal in the hotel parking lot due to no space. I wasted 45 minute of my time parking my car and had to wait 30 minutes to receive extra towels. Lisez la suiteAvis certifié Hotels.com
"Nice Place - We would definitely return"
The beds were wonderfully comfortable. Wasn't impressed with the staff at check-in. Five of use were lined up waiting to check in and only one lady was working the registration desk. It was several minutes before another man came out to help, and his demeanor suggested we were a bother.Avis certifié Hotels.com
I will not go back. The room was very small with two twin bed and had very little space to walk around. Worst part was, I was able to hear everything that came from next room to doors shutting from outside. It was so loud that it sounded like you are standing right next to it. The room was very old and out of date. This is the last time i'm staying […] at this hotel. Lisez la suiteAvis certifié Hotels.com
"Very pound. Finding sleep was not possible."
We booked the hotel for my mom before her 6 am flight. There was a party next to her room until 2 am so she didn't get a lot of sleep before her flight. She called the hotel personnel a couple of times but they didn't do anything about it even though they said they would take care of it every time she called. They didn't even offer her another room […] away from the party. I wrote an Email to the hotel manager and they didn't even come back with an apology. It doesn't seem to be a very professional hotel. Lisez la suiteAvis certifié Hotels.com
"Okay if you need it for airport"
We weren't expecting much as the price was good...but when we accidently went to the wrong hotel next door (also 4 star) we wished we had stayed in that one. However this largely dated and dreary hotel saw us good for 1 night before our flight home. Despite having a Goldilocks moment getting a decent room: The first was a smoking room (would of been […] nice to have been told the options at the counter); the second was 1 metre from the AC units on the roof (good luck sleeping in those rooms); the third we got upgraded for free (I did offer to pay) - But only difference in rooms was ceramics in the bathroom. Restaurant food is disappointing but edible and presented well. Apart from first staff interaction being poor; the rest came across very nice. Lisez la suiteAvis certifié Hotels.com
world with clean service was nice parking was a little bad far distance other than that superbAvis certifié Hotels.com
"Decent hotel but nothing to write home about"
The people working at the front desk were rude. The hotel walls were paper thin so we could hear other peoples regular volume conversation. The fixtures in the bathroom were rusted. The base boards were broken on the doors so often times the room door would have to be slammed closed. The room was clean though and thats definitely a plus.Avis certifié Hotels.com
We picked this place because it was a decent price and located close to LAX. The room smelled bad. The air conditioning was horribly loud all night. The bathrooms are super small and dirty. The family of 9 staying in the room next door constantly slammed their door starting at 6am (not the hotels fault just an added bonus) I will never stay here ag […] ain. Lisez la suiteAvis certifié Hotels.com
"Had fun at the bar"
There was a big event going on in the hallway that day, what I liked most other than its great location, was the bar- ok the bartender. Personable, knowledgable and funny!Avis certifié Hotels.com
"staff nice. parking not the greatest."
Staff was very friendly. Pool was nice. Parking lot was a pain to get to our back.Avis certifié Hotels.com
very cleanAvis certifié Hotels.com
"Nice stay by the airport"
We stayed one night at this hotel before catching a flight at LAX the next day. The room was fine, the bed very comfortable, the bathroom adequate. All around a very nice stay. The pool is nice and seemed popular with guests. The restaurant makes a great burger.Avis certifié Hotels.com
"Nice, but old and a bit musty!"
Hotel was nice. Room was nice. You could tell it was an old hotel, but they decorated and updated nicely except for the musty smell!Avis certifié Hotels.com
"Affordable and Clean"
I enjoyed my stay. The rooms were clean and loved the down comforter on the bed. Slept wonderfully with no noise. There was no pests which I am glad to report. The shower had good pressure. The only downside was our AC was really loud in the room-not sure If it worked but didn't need it. :)Avis certifié Hotels.com
"Hotel lay out"
The hotel accommodation was great. Hotel is very clean and neat. The only complain I have is the Lay out of the rooms. There was not a correct signs for location of rooms. It took us awhile to find our rooms. If the person did not come out from an exit sign door and told us the way to the room we were looking for is through an exit door, we would be […] circling and circling the hotel. Who would have thought to pass through a door with an exit sign. Normally, with an exit sign door means a door leading to a stairwell. Hopefully, they will correct that problem to avoid confusing their guests. Lisez la suiteAvis certifié Hotels.com
"Close to airport"
Good stay at hotel. Convenient for LAX. Good shuttle service to and from airport.Avis certifié Hotels.com
Everything about the hotel was nice, parking was expensive and the parking lot was not very secure. Rooms were clean and comfortable beds. Many restaurants were closed, only fastfood was available close to the hotel. Overall satisfied.Avis certifié Hotels.com
"Close to airport and rental car"
The hotel was good for a one night stay. It was directly across the rental car so it was convenient to return the vehicle. The airport shuttle was a definite great service. The restaurant menu was limited. Could have had a better selection for dinner. The buffet items were not very hot.Avis certifié Hotels.com
Only 4 hours sleep due to early flight. Close to lax. Morning shuttle very congested.Avis certifié Hotels.com
"Close to lax"
Very pleased with hotel overall. Recommend you pay a little extra for valet service as parking is limited. Thought they could use more people at front desk for expediting check in. Was given a handicap accessible room but would have preferred standard. Room size, decor and bed were very nice.Avis certifié Hotels.com
"Great Rate Negated by Parking Fee"
The hotel was fine. The problem came in at the cost of the parking. $19 a day for hotel guests completely defeats the purpose of looking for a hotel with a great rate. I DEF could have stayed somewhere else, with more amenities and less $$$ had parking been disclosed in advanced. The rate was not as cheap once the parking was added on. A bit deceptive […] with the marketing... Lisez la suiteAvis certifié Hotels.com
I was checking in the hotel with my 2 years old twins. The male receptionist didn't offer any help for taking up my baggage and was mean to me.It seems that he was unhappy because I interrupted his conversation on his cell phone.I will never stay with any four points again.Avis certifié Hotels.com
"convenient to the airport & more"
I stayed here for an overnight visit after my flight and I will say convenience is key. They have a shuttle that you can catch from LAX to the hotel, it's across the street from Budget and a Burger King if you need a quick bite. The service was two thumbs up all the way around - from the guest services desk, to registration, to those walking around […] the establishment. There's also a restaurant and sports bar on site. Two thumbs down: having to pay $19 for parking, and the dirty windows, and small bathroom inside the room. On the other hand, the bed slept wonderfully! Lisez la suiteAvis certifié Hotels.com
"Worst experience in life"
Please do not prefer this hotel.. Customer service is poor. Cleaniness is zero. only advantage is its near airport other than that its doesnt worth staying hereAvis certifié Hotels.com
"Excellent price full service hotel"
We'd started our stay near the airport at the hotel across the street, but wanted a place you didn't have to pay extra for wi-fi and had more room service hours. Four Points delivered. My only subtle complaint would be the dark hallways and smaller bathroom. Staff were exceptional.Avis certifié Hotels.com
"Great value and convenience!"
Hotel has a great value for the rate that you pay. Certainly nothing fancy, but the hotel is clean, well kept and has everything you need for a comfortable stay. Staff was very accommodating.Avis certifié Hotels.com
"Perfect location for access to LAX"
Everyone was very cordial and accommodating. Clean room, need more electrical outlets for chargers. Complimentary shuttle to LAX was great. A little street noise for 24 hour shuttle. Would stay there again for sure.Avis certifié Hotels.com
Close to airport for convenience. Staff are extremely helpful and arranged trip and transportation for our short time there.Avis certifié Hotels.com
"select room carefully"
the room title...deluxe can be deceiving...the deluxe room was located through an exit door(we walked around the entire floor trying to find the room)...the hallway was dingy...the room was recently re-done and was nice, the bathroom is tiny....we chose the hotel because of location to the airport.Avis certifié Hotels.com
"Love my Four Point Hotel"
Wish they would update this hotel just a little. Not as nice as other locations but good.Avis certifié Hotels.com
"Cool for price."
The room was kinda small, but the room was really clean. I liked the location, but parking is not free but i parked across the street and paid hourly. Overall cool price for the rate of room it was. Would stay again.Avis certifié Hotels.com
I really didn't enjoy my stay I didn't know this was a non smoking hotel I didn't even smoke inside the room the charge me $200 that I didn't have May my account overdraw NEVER AGAIN WILL I stay thereAvis certifié Hotels.com
"parking fee NOT on reservation/unsafe parking area"
Extremely angry that I was UNAWARE I WOULD BE charged a parking fee until I checked in. There was nothing on my reservation OR when I was booking my reservation to let me know I would be charged this parking fee. PARKING WAS BEHIND HOTEL , WAS VERY DARK AND NO ONE ELSE AROUND when I checked in. Extremely unsafe for a single woman late at night to park […] in your parking lot and THEN HAVE TO PAY a VERY high fee TO PARK THERE. Lisez la suiteAvis certifié Hotels.com
"Convenient to LAX, timely shuttle."
It was fine....clean and comfortable. Good shuttle service to LAX.Avis certifié Hotels.com
This hotel is convenient for short stays. It is not spectacular but it is a good place to stay in L.A. The bathrooms are small the beds are comfortable, but overall is a good place to stay.Avis certifié Hotels.com
"Great for what we needed"
Very close to LAX which was exactly why we stayed there. Entrance and overall the hotel was very nice - what you'd expect from a Sheraton owned property. They were doing some renovations - hopefully the bathrooms will be renovated as well. The toilet/shower room definitely needed to be updated or at least fixed. However, the rest of the room was just […] fine. A bit different than what I'm used to as the room was in a hallway which means no window to the outside. The only window was to the hallway so that's a bit different. Overall, happy. Lisez la suiteAvis certifié Hotels.com
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