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"Great Room"
Very nice room, convenient-hotel staff very friendly
"Needs Improvement"
We booked a room for our family of 5 and when we arrived, our room only had 4 pillows. I called the front desk to request an additional pillow and the hotel staff member informed me that they didn't have any pillows available to give to me and didn't even apologize for their lack of preparedness or inadequate service. What hotel doesn't keep a supply […] of extra pillows? It's pretty sad that even a 2 star hotel can't afford to keep a few extra on hand and the ones that were in the room were flat, hard and generally uncomfortable. The breakfast was less than average, but overall sufficient. It was an overpriced 2-star hotel. We stayed based out of necessity more than out of choice but for the price I probably would spring for an extra $10-15 and stay in one of the other hotels in Beckley that could more adequately meet our family's simple requests. Lisez la suite
"Small Quiet Nice"
It was a small quiet hotel. Nothing Spectacular. A small outdoor pool. Very Clean! They were a little unorganized but over all we just need a comfortable place to stay and we were satisfied with this one!
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