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"Hotel pas cher pour l'emplacement"Avis d'un client Hotels.com envoyé le 4 mai 2012
Hotel à deux pas de la plage. Chambre très agréable, avec cuisine et soin repas, grande salle de bain et belle chambre. Dommage que le wifi soit payant. Cet hotel possède un excellent rapport prix/prestations/emplacement.
"Hôtel branché à prix cassé !"Avis d'un client Hotels.com envoyé le 30 avr. 2012
Une jolie chambre simple, design, avec un poisson dans son bocal, un patio, des meubles pratiques (table à repasser, nombreuses serviettes). Le matelas n'était pas super confort, et attention hôtel bruyant (ils jouent au bingo au bord de la piscine jusqu'à minuit, pour les couche-tôts c'est pas l'idéal). Mais on se gare facilement dans les environs, même si le quartier n'est pas très intéressant (en voiture c'est pas très grave). Mais à 20 euros de plus qu'un motel traditionnel c'est quand même une belle affaire, et un lieu assez unique.
""Avis d'un client Hotels.com envoyé le 30 avr. 2012
Petit-déjeuner modeste et il manque l'internet gratuit sinon très bon hôtel.
""Avis d'un client Hotels.com envoyé le 23 avr. 2012
Inadmissible de servir le petit-déjeuner dans de la vaisselle jetable : cela donne un goût éxécrable aux aliments et c'est 1 gaspillage énorme totalement anti-écologique et l'endroit est totalement déhumanisé
"Holiday Inn Express San Diego Airport"Evalué par Eric R de "TAHITI" le 13 avr. 2012
Super Hôtel, services et chambre impeccable, le petit déjeuner est très copieux et compris dans le prix de la chambre et le must des boissons chaudes et des fruits disponibles gratuitement au Desk H24. Je le recommande vivement.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Overpriced"
No frig. No free internet, I had to pay to park at there building. I've stayed in better where they didn't charge for everything. Surprised I didn't have to swipe my credit card just to use the rest room.
Ce client n'a pas laissé de commentaire.
"Not what I would expect from the Hyatt in La Jolla"
I checked in with Kelsey who was professional and courteous. I proceeded to my room 611 to wash up for dinner. To my surprise, the bathroom floor had "hair" on the floor, stuck to the wall, and walls were dirty. I then opened the shower curtain to find the shower floor was dingy black and also had hair. I called the front desk and they were quick to […] recommend a room change, 626. They provided me access to the Regency level for the incovenience. Again, the bathroom floors had hair, shower floors dirty, light swtiches dirty, outdated wallpaper. The external view of the property is in good condition. The lobby is also nice. It's shame that the hall ways, hotel rooms, are outdated and definitely show their wear and age. For the price I paid, I would expect a lot more. The Regency level was a nice surprise. The hors d'oeuvres were a palatable, good in fact. I snacked on the brie and fontina, olive bread, some veggies and a perrier. I've stayed in Marriot down the road and had a much better experience. I travel 1-3 times for month. Lisez la suite
"La Jolla Hyatt"
Staff was very friendly and professional. They made my 5 day stay tolerable. The hotel property is in need of better maintenance and needs a major upgrade and facelift. The bathroom was old and very disappointing. The towels were worn and not quite threadbare but close. Great location though the parking fee was very high.
Ce client n'a pas laissé de commentaire.
"Hyatt Regency La Jolla - Great Place to Stay"
We had a wonderful stay at this Hyatt Regency. Every staff member we had contact with was friendly and helpful. It was like they could not do enough for us! The pool and spa were lovely and the breakfast in the hotel was a delight. We most certainly would stay there again!
"All you need to relax!"
The room was very nice. The service front desk staff and food service was excellent! I'll be Back!
"Great hotel, but hidden costs"
Great hotel, very good location, close to lots of shopping, food and the interstate. The pool is nice, but is shared with a health club that limits the space you can swim in. You will either have to pay for valet, or self-park, and the valet tends to be very slow even though there are 4 or 5 guys standing around. Overall, it's a typical Hyatt, very […] nice and courteous service. Valet was disappointing, but overall good stay. It was our second time staying there. Lisez la suite
"I've always liked the Hyatt Hotel"
The room was very nice at the end of the hall. There were two problems, (1) the TV remote was unable to cut off the power; (2) there cold water faucet had a little leek where it wouldn't turn all the way off. I reported it the next morning. Other than that, it was a very pleasant stay.
Thank you for taking the time to review us here on Hotels.com. We rely on candid reviews such as yours to constantly improve our operations and quality guest service. I have forwarded your review on to our Rooms Executive who will look into your concerns addressed. We do hope you'll be back to see us again in the near future.
1 réponse par Hyatt Regency La Jolla"Very comfortable stay"
Hotel was clean and nice. Rooms were also clean and comfortable. There is a $20 a night self park fees. Hotel is located a few miles away from all the San Diego attractions but it very close to the freeways so it wasn't really a problem. Hotel had a check-in kiosk which was awesome. Overpriced Starbucks in the lobby. Rooms did not have coffee and that […] was very disappointing. Overall our stay was very comfortable. Lisez la suite
Thank you for taking the time to review us here on Hotels.com. We hope to see you back here in sunny San Diego soon! To make your next stay more enjoyable we offer coffee makers upon request for guest rooms, and the hotel is surrounded by city streets without meters that provide parking at no charge.
1 réponse par Hyatt Regency La Jolla"Hyatt Regency La Jolla--Beware Room Service"
Our room service menu was out of date. The menu items were more expensive than posted, and the service and delivery charges were high but had been increased even more-- a 22.5% service charge plus a $4 delivery charge. One chicken entree and one dessert came to $50 when we expected it to be $30. The Regency in Huntington Beach had much more reasonable […] room service charges. Lisez la suite
On behalf of the team here at the Hyatt Regency La Jolla I would like to thank you for taking the time to review us here on Hotels.com. We rely on our reviews and comments to continuously improve and provide the absolute best in customer service and accommodations. I do apologize that your Room Service menu was not up to date. Having a current menu in each room is a standard for us. I have forwarded your comments to our Food & Beverage Director regarding the Room Service pricing. I do hope you will be back to visit us again in sunny San Diego
1 réponse par Hyatt Regency La JollaThe premises are like a 5 star hotel. Rooms, however, are pretty basic. This is not to say they are bad; just don't live up to the premises. I still would stay here again however as the price is reasonable for the location and as I mentioned, the hotel itself is nice.
Thank you for taking the time to review us on Hotels.com. Your feedback is extremely important to us! We are always adding new amenities to the Hyatt Regency La Jolla. Just in the last few months we have added a new stay fit gym with state of the art machines & fire pits at the pool to roast smores. We would love to welcome you back so you can experience these upgrades firsthand on your next return to San Diego.
1 réponse par Hyatt Regency La Jolla"hyatt regency-la jolla,ca"
poor quality care and maintanence appaling service with room cleaning mediocre staff poor customer care and service not at standard at all
Thank you for taking the time to write a review for us here on Hotels.com. We appreciate the feedback and I have passed your ratings and comments along to our Rooms Director and Housekeeping Manager so we can address the room and housekeeping issues you touched upon. We strive to provide the best in customer service and accommodations and apologize that your stay was anything less than enjoyable. We do hope you will give us another chance.
1 réponse par Hyatt Regency La Jolla"Nice hotel with Helpful staff and comfy beds"
Stayed here after a long running event. Came in exhausted, dirty, and hungry. Staff was extremely helpful. Room service was quick and tasty. Bed was lovely. Breakfast buffet was delicious. Toothpaste in the room was a nice touch. Pool area was clean - lap lanes were appreciated. Excellent stay.
Thank you so much for this glowing review! It means a lot to our hotel when guests take the time to reflect on their experiences with us and share them with others. Nothing makes us happier than to know that you had an enjoyable stay. Our goal is to exceed your expectations, and I sincerely hope we were able to do so. Make sure to come back and see us when you're in town again.
1 réponse par Hyatt Regency La JollaCe client n'a pas laissé de commentaire.
"Hyatt Regency in La Jolla"
Nice hotel, but the room they had for us was next to the elevator shaft. It was very noisy and we had and uncomfortable night's sleep.
Thank you for your review. I would like to apologize that there was a lot of elevator noise during your stay. We do hope you'll be back to see us again! Please feel free to request a room away from the elevator in the future.
1 réponse par Hyatt Regency La Jolla"Nice stay"
This is a lovely hotel and I would stay their again in a heart beat. Little confusion getting the car parked and finding the way to the lobby but everyone was very helpful. The room plus breakfast was very nice.
Ce client n'a pas laissé de commentaire.
"Hyatt La Jolla"
We booked a night at the Hyatt La Jolla after reading the reviews on here, and were pleasantly surprised at our stay. We were upgraded to Regency Club due to celebrating a birthday, and this perk was well worth the less-than-100-dollars we spent for the night. The room was ready and clean, the staff friendly, and tho wi-fi is not free, there are computers […] that can be used by guests, including a boarding pass printer. Two suggestions: park your own car (garage is $20 overnight or free on street) to save a few bucks, and make reservations if you want to eat at any of the places onsite. Also, there are no ocean-view rooms, but the beach is just a mile or so away. Lisez la suite
Thank you so much for all your positive feedback and for reviewing us here on Hotels.com. We are thrilled that you enjoyed your stay and that you had a wonderful Birthday experience. We do hope you'll be back to see us again soon!
1 réponse par Hyatt Regency La JollaThe lobby was beautiful and the pool area very clean and the level of guests very good. However, our room was disappointing. The bathroom door did not close properly, not enough hangers in the closet, bathtub backed up everytime I took a shower, TV was not clear + limited channels. In short, the public areas are well maintained, but the guest rooms […] need a serious make over. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Hyatt Regency La Jolla - Lacking in the Basics"
Our check-in experience was pleasant, the hotel lobby was nice. However, when we got to the room we noticed that the drapes had a thick layer of dust on them that had to have accumulated over at least a couple of months. It was so remarkable, that we took pictures of the filth. There was some other maintenance issues that the hotel should have addressed […] and hadn't - the carpet had a tear in front of the dresser and the bottom of the bathroom door was coming apart. When we checked out and mentioned the problems we had had with the room, the hotel clerk made no apologies. I expected a cleaner room, and better customer service on checkout. I don't think we'll be going back. Lisez la suite
very nice loved this place
"Room key.."
Every time I came back to my room, My room key didn't work properly. (Maybe a card reader's problem, rather than a room key) Everything else was excellent! All staffs are in a good hospitality, well-organized and kind. I want to stay on a leisure in next time.
"Hyatt Hotel Lajolla, Ca"
Overall absolutely excellent. I will definitely be back
"Great hotel!"
It ,s a Hyatt operated the way it should be, great staff and a beautiful facility.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
We have a son at UCSD and will be travelling to La Jolla regularly and were disappointed with our room. It was very meagerly appointed.
"One of the best!!!"
This is a beautiful hotel. Extemely comfortable and in a great location. The staff was very helpful from the valet to the front desk. Only thing I would change is the resturants connected to the hotel. We have a 9 month old and tho there are very good places to eat, they are not to kid friendly. The freeway is right down the street with easy access […] to several other places to eat. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Not a vacation hotel"
The hotel is a good business hotel, well located. It is not a resort hotel. The decor is a little "tired" but the staff are outstanding
Ce client n'a pas laissé de commentaire.
"the Hotel Hyatt Regency at La Jolla"
Hotel Clerks were friendly and helpful to provide attraction /restaurant guides. The only thing is one of the clerk didn't explain the 10% off tickets to Sea World/Old Town Trolley Tour had to be purchased at Hyatt front desk. We actually went there and found out we cannot get 10% off at the gate of old town.
"it's a great experience"
Ce client n'a pas laissé de commentaire.
"hotel needs to be renovate"
Was unable to sleep due to mattress was shot. Bathroom was in need of repair. Sink was crack.
Ce client n'a pas laissé de commentaire.
"Impeccable"
I visited as part of a conference - every detail was perfectly handled. A very well managed property.
"Hyatt La Jolla"
The radio and phone didnt work when I arrived. The location is far from activities except those at the hotel. Very nice room and friendly staff.
"Great Hotel if you catch a discount"
Overpriced but with fall discount it's reasonable. The rooms are spacious, ultra clean and modern with comfortable beds and wide screen TV, relatively quiet. Close to upscale shopping and eateries, eg. Whole Foods Market and conveniently off the 5 freeway. Parking is way too expensive so I tried to park on the street. Also, no exercise room of their […] own, you have to pay a $13 gym fee to use an adjoining separate workout place. We are tennis players and couldn't use the tennis courts without paying a fee. Tennis courts were terrible anyway, as they are slanted and poorly paved. So basically a nickel and dime experience unless you stay in your room which is the best part of being there. Would stay there again if I could catch a discount. Lisez la suite
"great friendly staff"
I found this hotel to be clean, very pretty, awesome staff, great food, and best of all close to great hiking sites, kayaking sites, bars, etc. I used to live in San Diego and this is a perfect location:)
"Overall nice place"
The hotel was very comfortable, but we were unable to find a coffee shop to get a bite to eat. Only starbucks was available. Also, the room we had felt a little like an 5 star jail cell with peep hole for windows...
"Wonderful experience"
Over a wonderful experience,top score on looks, comfort, and cleaness, but what stands out the most, was how wonderful the staff was, they just seemed not to be able to do enough for you. always with a smile, and always peasure to talk to. Always there to help. From the Bartender to house keeping. Always there to make your stay more enjoyable. And meet […] your individual needs. A++++ Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great Hotel"
This hotel was great but felt more like a business hotel instead of for families. The room was comfortable and enjoyed our stay. I didn't like that we had to pay for parking-$20/day for self-parking but I saw that people parked on the streets.
Ce client n'a pas laissé de commentaire.
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