"Good breakfast & rooftop pool but basic rooms."
First of all, this hotel is a business-trip hotel for people who will not be spending much time in their rooms. The location isn't great. It's far away from the beach (about a 20-25 minute walk) or you can take the tram but the neighbourhood becomes increasingly less glamorous. The hotel is an old 1970's/80's style building with brown glass windows […] on the outside. It is next to a disused car park and abandoned exhibition centre which looks old and dusty. Secondly it did not occur to me that I should have specified a non-smoking room! Some of the floors of the hotel smell of smoke, although the room itself did not. I had to ask for a different room initially because the first one I was given had a huge coffee(?) stain on the carpet. The duvet looks lumpy and the pillows are minimal. The sofas are brown corduroy and look dated. The views from each side of the hotel are not great, it's either a main road or the disused exhibition centre. HOWEVER, on the plus side the staff are attentive and this hotel does have a nice little rooftop pool. In addition, the breakfast buffet was OK, although real sausages and non-streaky bacon would have been appreciated! Do not book this hotel for a romantic or glamorous break to the south of France because you will be disappointed. Lisez la suiteAvis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Dear Guest, I' am sorry to read that, in spite all our implication, your stay in our hotel did not meet your expectations and that these issues affected your satisfaction during your stay in my hotel. The location of the hotel is located at 1, 5 km from the old town (the heart of the city Centre of Nice and the Town Hall) from the port of Nice and of the sea. The tram situated just behind the hotel or a visit with the town blue bikes, they may be another way to discover the city of Nice. Regarding the hotel we will do some works at the end of the year to renew all the corridors, the exterior of the hotel and the quality of the beds. So I hope you will have a better impression of our establishment if you come back in Nice. Kind regards,
"Worth the money we paid"
The staff were excellent, very helpful and were pleased to speak English. They did everything they could to make the visit to Nice full and easy. The bed was not the most comfortable, the bathroom and toilet were clean. The hotel itself was not as central as we had hoped, but the tram stop is 200 metres away and they run very frequently. You can buy […] a ticket with 10 trips that cost €10, or pay €1.50 per trip. Stay by the old town if you can. Breakfast was usual hotel buffet style and filled you up. Again, the staff were very helpful. Lisez la suiteAvis certifié Expedia
Réponse de la part de Novotel Nice Centre Dear Sir, Thank you for your nice comment . I'm going to share with my team who will be delighted by your comment because they are very attached to the satisfaction of our customers. Hope to welcome you for a new stay, Kind regards,
"Not that good."
Workers were really nice. but in my room, there were few problems like the showerhead was broken, the fridge doesn't work well, there was no toothbrush(you have to buy), and the location was quiet bad.Avis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Dear Guest, Thank you to take time to share your experience in our hotel. I 'm happy to read that the staff was very nice, I will let them know. I apologize for the showerhead . Regarding the fridge, I advise you it's not a fridge but a minibar so the temperature won't be as cold as a fridge. For the toothbrush , we offer it to our LeClub Accor Guest but for the other guest it's true that is a paying service. It's really easy to access to the main center or the old town by tram or by walk along the Promenade du Paillon a new parc with trees, playing areas and water places. I just inform you too that since a few days our hotel is equiped with the high speed wifi connection until 100 mgbits . I hope to welcome you soon in our hotel . Kind regards,
This was ideal. Cab from airport was E35 as opposed to E24 on the shuttle bus, but was much quicker and as we arrived on a late evening flight was worth the extra money. The hotel is a 2 minute walk from the tram, which is very cheap and gets you to most of the main parts of NIce. the room was clean and the swimming pool was great (but it was just too […] cold for us in October). Would recommend as a great location. Lisez la suiteAvis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Dear Macca, Thank you for taking time to share your comments. You arrived late in the evening so you choose the great solution to go to our hotel even if cab is more expensive that a shuttle. You have visited our city by tram but I inform you now you can walk to Place Massena and visit the Promenade du Paillon , a large garden like central park with numbers flowers, trees, water areas. Our swimming pool still open to sunbathe but it's true that it's cold in this period to swim. I hope to see you soon, Kind regards,
"A bed that quieeeks with the smallest movement."
Room not available when arriving 1pm, no breakfast after 9:30, a very noisy bed making queek sounds with smallest movement, an ice cold pool, otherwise like an average old Ibis style hotel without any charm.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Dear Madam, dear Sir, I regret your stay in our hotel does not have to give you complete satisfaction despite standards quality we strive implement daily. Allow me to inform you that rooms are available from 2pm and in all the other hotels it's not before 3pm. We just need time to let our previous guest check out and clean up the rooms. During the week days breakfast is served until 9.30 am and it's written in the room but you can order room-service if you need breakfast later. Regarding the bed we have informed our housekeeper in order to fix it. In October in Nice even if the weather is sunny temperatures approach winter which explains that the swimming pool is cold on this period but it still open to let the possibility to our guest to sunbathe. Thank you for taking time to share your comments and I will take advantage of your opinion to continue our quality improvement process. Kind regards
We booked a room for three with my daughter. But the extra sofa bed is terrible...............!!!!!!Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Dear Madam, dear Sir, Thank you for taking time to share your comments and I regret that your stay in our hotel does not have to give you complete satisfaction. All our rooms are equipped with a double bed and a sofa bed , adapted for children and it's the same in all of Novotel hotels. I will take advantage of your opinion to improve our quality and I hope to see you soon in our hotel. Kind regards,
"2 day getaway"
This hotel is in a very good location( though Nice is a crazy city to drive around , tunnels and flyovers and really bad signage !) right beside exposition centre and 3 tram stops to the old town. Had a problem with the executive room, broken shower , bad smell and sealed in windows- definitely not executive . We moved to a superior room the next day […] which was fine and pleasant . Night porter had issue with giving me a bottle of water when I rang down as I had to take some tablets. When I explained this to the reception staff ( who are all lovely) they apologised and called the manager. He was helpful and complimented my parking fee 40€ for 48 hours which was a nice gesture . Overall I would stay there again but don't bother with an executive room, it's not worth the both robe and the free expresso in the room Lisez la suiteAvis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Dear Dominic, Thank you for taking time to share your comments.I regret you have some problems with the executive rooms and it's true that we offer more services in this room category like bathrobe and Nespresso coffee and free mini bar but at this time the design of the room is the same as our superior room. I just inform you that in 2014 we will make room's renovations and design and comfort will be very different These rooms will be very modern so I hope to welcome you next year and show you our new rooms Kind regards,
Good location and staff are very helpful and friendly. But the room is small and I had a trouble with wifi connection.Avis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Dear Iz, Thank you for sharing your comments, it wil l help us to increase our quality. In 2014 we will make some hotel renovations and we will have new rooms, the dimension will be the same but rooms will be more conforable and modern. Also we extend our wifi connection so there will be no more problem on that. I hope to welcome you soon next year Kind regards,
"Warm & Welcoming"
The staff at this hotel need to be commended, very welcoming and accommodating. The location was fantastic, just a few steps away from a tram stop and 15 minutes to the beach! The rooms may need a bit of flair and updated decor but apart from that, hard to fault. Love the rooftop swimming pool where we spent the last few hours before our flight home... […] Would certainly recommend! Lisez la suiteAvis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Pleasure to read your question and send your comments to my team. We love our customers and love to meet such returns. thank you
To explore Nice and the surrounding areas, the hotel was placed in the perfect position away from traffic, only a hop away from the beaches and nightlife by Tram. Staff were the best that a hotel could have - very helpful and pleasant... really enjoyed the stay - great value for money!Avis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Thank you so much for your comments on this website, my teams are happy to read or hear from our satisfied customers of the service rendered Very soon
"Great hotel for the family."
The hotel was very nice, clean, and in a very good location easy access to the old town and the beach. The breakfast was really nice lots of options, we really enjoyed been there.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Dear Madam, Dear Sir, Thank you for taking the time to write a comment about your stay at the Novotel Nice. We are delighted that you enjoyed your stay in our hotel and thatour staff was able to complete it. We strive to be closer to our customers' expectations and you are happy for us to know the best form of recognition that is. Soon at Novotel Nice.
We were told a deluxe room but it was a double with sofa bed. No space to walk. No refridgerator with mini bar. Carpets needed changing. Plus points rooms cleaned daily & reception staff quite helpful. Would recommend due to transport links.Avis certifié Hotels.com
Réponse de la part de Novotel Nice Centre The size of our bedrooms is 25m2 and are all equipped with a minibar. Thank you for this information and you apologize for the oversight in this bedroom. carpet will be changed in the first half to give a more modern vision of our spaces Hope to welcome you soon
One of the best hotels I have stayed in. Staff were very helpful and friendly, and were a godsend considering I don't speak much French. Room had a nice layout and very comfortable bed with a foam mattress.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Dear James, Thank you for your good comment. I'm happy to read that you have spent a nice stay with us and that we gave you entire satisfaction. We continue to improve our quality to satisfy all our guest. I hope to welcome you next year . Kind regards,
The hotel was comfortable, clean and the staff very welcoming. The only issue we had was that the pool was being cleaned and so was unavailable (on a Friday) and this was a major factor in us picking this hotel. Apart from that one disappointment we were very pleased with the hotel.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre We send you all our apologies for this inconvenience, but a technical problem has obliged us to make a complete emptying of the the swiming pool before use ti again. Hope to see you again in our hotel
Fairly close to the main tourist area on the east end of town. About 1 mile walk to main restaurants. Excellent restaurant on site that we ate dinner at. Family friendly. Breakfast expensive. Good parking arrangement close to hotel, secure but tedious process of in and out of the parking garage. Room small for 2 adults and 2 kids, but we got a decent […] night's rest. Lisez la suiteAvis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Dear client, Many thanks for your kind feedback. I am very glad to read you really enjoyed your stay in our hotel. We are very concerned about the total satisfaction of our clients and we do our outmost to always improve the quality of our service. I am sincerely happy to read that you appreciated it; I understand you have found our buffet breakfast expensive, this is the reason why, in all Novotel hotels we propose now 3 solutions to better satisfy the whishes and tastes of our guests : a buffet American breakfast at 15.5 € per adult and free for 2 children less than 16 ( with scrambled eggs, bacon sausages, hams, cheeses, pancakes, crepes, cereals, 3 different types of French croissants, a large choice of hot drinks, fruits and juices), a city breakfast at the bar at 8 € per person ( hot drink, fruit juice, yogurts, and croissants) or a coffee and croissant breakfast at 4 € at the bar. Thank you for choosing our Novotel for your holidays and I hope to welcome you again in the future Kindest regards
Reception staff were quite friendly and informative! Glad we were only there for 2 nights.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Dear Guest, Thank you for your kind feedback I'm happy to read that your stay in our hotel met your expectations ; We will continue to improve our quality and customer satisfaction. Best regards
"Some good and not so good"
Novotel had some good things: good coffee maker in room, good air conditioning, balcony or patio on room, clean sheets and towels, swimming pool, free Internet, and best of all lovely patio dining. Not so good: older decor and furniture, little English spoken, old carpet, and fair to poor service. Breakfast was ok but not brilliant-- over-done omlet […] that you cut a piece off of, bread, cereal, and some fruit. Cappuccino machine was ok. The served a nice dinner al fresco though. Very pleasant. We stayed there because it was 5 min from the airport. It was comfortable and you could walk to the market if you like to walk quite a bit. Nestled in a pretty neighborhood the surroundings were nice. The hotel was older than expected. It was a good, inexpensive place to stay if you need to be near the airport. We actually booked an extra night on the way back from Avignon. Lisez la suiteAvis certifié Hotels.com
It's comfortable, clean. The staff are efficient. The access doors for the stairs need to be attended. It was rather dodgy as not many people use the stairs. Otherwise all is good!Avis certifié Expedia
"Great for getting round and about Nice."
Staff friendly and welcoming. Very clean. Buffet breakfast can be a bit hectic - keep a lookout for any tour company notices for breakfast times so you can avoid them. Staff struggle to have sufficient bowls, plates etc. Location excellent for the old town and getting around on public transport.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Thank you for your comments and inform you that we have made corrective actions to avoid that this situation happen again. Looking forward to welcoming you in our hotel
Loved it and room was clean and tidyAvis certifié Hotels.com
"extremely pleased with the hotel"
very clean hotel, easy access to the city centre/ attractions and 30 seconds walk to the tram. large room, very comfortable bedAvis certifié Expedia
Réponse de la part de Novotel Nice Centre Thank you for your comment. Looking forward to welcome you again in our hotel
"Novotel Nice, France"
This hotel provided excellent value for money, it is clean comfortable and the staff are very helpful.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Thank you for your comments we are delighted to read you
"AVERAGE HOTEL WELL LOCATED FOR TRAM ACCESS"
Good location in that the tram line taking you to several central areas in Nice was only two minutes walk from the hotel. Surrounding area a little shabby. Our room was adequate and satisfactory space wise considering there were three of us sharing. In this respect the fold away bed serving also as a couch was more than comfortable surprisingly. Rooms […] were serviced every day with fresh towels also daily. However the hotel lacks character and is badly in need of redecorating, the halls and lobby a little tired looking. I would advise you not to dine in the restaurant which is over priced, lacklustre with tasteless food served. My main criticism of this hotel though is the reception staff who were most unfriendly and unhelpful particularly when recommending restaurants,places of interest etc and extremely unknowledgeable about bus/train times etc. I was really surprised at this given the fact I had just stayed in Novotel Montparnasse Paris where the staff were very helpful and professional. A no frills hotel that's for sure, pretty average but we'll located with convenient access to the old town and most other venues in Nice. No direct line on tram to airport. Lisez la suiteAvis certifié Expedia
"Read the reviews first. it isn't 4 star, may be 3!"
Housekeeping was really dreadful. We stayed for 10 nights and 5 times i had to call and complain about the room service: no milk, no tea/coffee bags, not enough sugar, no towel change etc. The carpets are really really dirty and in dire need of renovation. The best thing about this hotel was very helpful reception staff, always ready with a smile […] to help you for your daily excursions, address finding and more. City connection is also very good and cheap. Lisez la suiteAvis certifié Expedia
Réponse de la part de Novotel Nice Centre It is with great regret that we learned of your comment and your dissatisfaction regarding your stay in our hotel. I asked that the necessarry was done because the satisfaction of our customers is a priority why we all attach great importance
The hotel was close to train stations and public transit to get anywhere in Nice and within walking distance of the old town attractions. We loved our stay.Avis certifié Expedia
"Good deal for the price"
There are several best western hotels in Nice, make sure you tell the taxi drive you are going to Roosevelt. The location is very close to the place massena and the beach. We booked a triple room for the family, there are actually two room, 1 with a double bed and the other one with 2 twin beds, so it worked out well for a family of three. Room size […] is not that big, but the high ceiling makes you feel not too cramped. Bathroom is OK, not too much space if you have a lot f toiletry. Breakfast buffet is good deal for 12 euro, with coffee, juice, yogurt, croissant, hot sausages and boiled eggs. Staff was polite and very helpful with directions. A supermarket 2 blocks away. Tons of restaurants to choose from massena. Main shopping street jean medicin is only 2 minute walk. The only negative is that I placed a wake up call are 5am, never heard the phone ring, luckily I set up my alarm on my phone as plan B, so we didn't miss our flight home. Overall it's a very good deal for the price. Lisez la suiteAvis certifié Expedia
"Uncomfortable hotel, location very bad"
Very small rooms, uncomfortable, most of the components of the room , example: pillows, duvets ......etc are not enough and not available. Staff do not understand good English. Gym is a lie.Avis certifié Expedia
"Novotel Nice Centre Acropolis"
A nice clean hotel located towards the top end of town. It may not have the views offered by the hotels on the Promenade des Anglais but it is better priced and still offers a good 4 star level of service. All the staff at the reception were absolutely brilliant, super friendly and very helpful. We had a superior room which was simple, clean and comfortable. […] The room also had plenty of storage space for clothes, etc. The only annoying thing about the room was the toilet was located separate from the bathroom which was a bit of a pain and pointless considering how easy it would be to incorporate the two which are side by side. The hotel is located in front of the exhibition centre which is a about 30 minutes walk from the sea front but it is literally a two minute walk from the nearest tram station connecting you to all the major sites within Nice (a bus & tram day pass is just 4 euro). There is also a train station called Nice Riquier about 15 minutes walk away which will take you into Cannes, Monaco and other destinations. Breakfast is typical continental style with all the usual trimmings served in the restaurant. The only slight disappointment with the breakfast was that each day the hot water for the tea was almost always empty and other hot drinks served from the machine would run out and never be refilled. We did not use the restaurant but we did use the bar which was nice and comfortable and quiet. A good hotel to stay in and would definitely recommend. Lisez la suiteAvis certifié Expedia
"modern hotel in Nice convenient for tram service"
helpful and pleasant staff, good breakfast. carpets in room and corridor need renewing.Avis certifié Expedia
"A Great Business / Conference Venue / Touring Base"
Hotel staff was helpful and courteous. Gave great tips for using the public transit system there (day pass is just 4 euros and can be used on trams as well as buses to the airport ... taxis to the airport are 31 - 35 euros). Housekeeping staff cleaned the rooms very well. The hotel was adjacent the exhibition hall, 1000 feet from the convention center, […] and across the road from a sports complex where international sporting events were being held while we were there. It is also very close to the tram... just several stops from the "old city" where you can walk through the vegetable and flower markets, eat at one of the many restaurants and visit historical churches, local shops and government buildings. Lisez la suiteAvis certifié Expedia
"Very central and convenient. The room was superb."
I've enjoyed my stay at this hotel with a superior double room and I think one of the best novotel hotel. Location is great. The only slight snag is the cleaning seems to get done earlier as the door gets knocked and opened so quickly.Avis certifié Hotels.com
"Great base for a short break"
Staff very friendly and really helpful. Public transport nearby makes it very easy (and cheap) to get aroundAvis certifié Expedia
"Another good hotel"
the staff is very nice and the hotel provided the experience associated with other hotels in the same price range and class.Avis certifié Hotels.com
"Nice Novotel Hotel"
I'm familiar with Nice so I was happy to book this hotel, even though it is located some distance from the sea front. The hotel is close to the main tram and bus routes and a 5 minute walk to Riquier rail station, which makes sighteesing very easy. The staff were very helpful, the room was comfortable and the roof top pool was a plus. The hotel is good […] value (why pay more for a bed?) and I would stay there again. Lisez la suiteAvis certifié Expedia
"Breakfast Not Usual Novotel Standard"
The breakfast was not the usual Novotel standard. I've stayed at numerous Novotels in different countries and this must have been the worst breakfast I have experienced. The women running the show was rude and ran the place like a summer camp, the scrambled eggs were cold and tasted like powered eggs mixed with a lot of cream - may as well served cream! […] The rooms are OK by Novotel standard - a little dated but spacious. Lisez la suiteAvis certifié Hotels.com
"Good 4* standard - happy to return"
The hotel and its amenities are standard and not extraordinary, but staff were friendly, reception staff (Candice) helpful on arrival, the room was clean and we always had fresh towels, and in general Novotel's have comfortable mattresses. I requested a room on a high floor, which we had and it was always serviced while we were out for the day. The […] housekeepers on the floor we very friendly. On our 5 night stay, we chose to stay in one night and enjoy a take-away pizza, which enjoying a wine bought during the day and the restaurant staff kindly offered us some wine glasses. The pool area on the deck in nice, yet again nothing special, but we did enjoy spending the afternoons in the sun up there. We always got a sun lounger, but I am sure it was because the hotel wasn't too busy. The cold breakfast selection was very good; just sadly the "egg concept" does not work. Guests can boil their own eggs, however on neither of the 5 mornings that we enjoyed breakfast, this has worked. Either there was not sufficient water in the boiler, or it was luke warm; whereas on another occasion, all egg holders were floating in the water, or other guests taking the eggs that you were trying to boil. Unfortunately no fried eggs were available, just scrambled egg, which was sadly not very good either. However the selection of breads and other items on the buffet were great! Lisez la suiteAvis certifié Expedia
"Easy walking distance from old town"
Good base for people who are able bodied, 10 min walk brings you to Garibaldi square at edge of old town. Tram route at back of hotel and across the street which offers cheap and excellent access to rest of city. Hotel staff helpful and friendly. Did not eat at hotel so cannot comment. Tea and coffee in room - minimal amounts supplied. Mini bar in room […] which we were able to store some items. Would recommend. Lisez la suiteAvis certifié Expedia
"Good hotel for a break"
Only negative was that number of tea/coffee/milk satchets in room obviously rationed. Receptionist very reluctant to give more and actually said you were limited to how many. Restocked from breakfast buffet. Gentleman in charge of breakfast buffet superb - nothing too much trouble. Location ideal for old town and trams.Avis certifié Expedia
Near a tram stop, so ideal for getting around Nice. Staff very pleasant. Breakfast could have been better, stock was not replenished and tables were not cleared often enough. However, there was a good selection of food. Nice and quiet in rooms, with windows that open generously to let fresh air in. Rooftop pool was small, but big enough for a dip when […] it got too hot. Plenty of chairs and sun beds available when we were there. Lisez la suiteAvis certifié Hotels.com
"Adequate but no more than that"
It is adequate but no more than that. The carpets in our room were very tired and needed a proper hoover. The pool also needed more regular cleaning. The front desk staff were helpful and spoke very good english. It's fair walk down to the promenade from the hotel but there are regular trams which leave from near to the hotel. That said the room I booked […] wasn't that expensive so you get what you pay for I guess..... Lisez la suiteAvis certifié Expedia
"Great as a touring base"
Room was spacious and clean. Rooftop pool was good but usually hard to get a spot round but hotel was fully booked while we were there. Initially we had a problem with our air conditioning but this was promptly dealt with when we reported it. Reception area and restaurant were pleasant. We used the hotel as a base to tour from using public transport […] systems which it was brilliant for, having a tram stop very close and train station 10 minutes walk (Riquier) also the bus stop for the airpot bus (also Riquier) was only 10 -15 minutes walk. It was a long walk from the front but you could use the tram to help out if you wanted. Lisez la suiteAvis certifié Expedia
"Standard sort of Hotel"
Nice Hotel, great breakfast, friendly helpful Reception staff. Location was too far out to walk into centre at nights. Also the area felt a little...unfriendly perhaps at nights.Avis certifié Hotels.com
"nice hotel in nice location"
stayed for 5 nights no complaints other than parking not free an no bar or amenities by the rooftop poolAvis certifié Hotels.com
"Very close to the centre"
Hotel staff very helpful, rooms clean and quality of breakfast very good even if there were some queues for the only coffee machine working. The surrounding area is not so nice at night but it is close to the tram station and within walking distance to the centre.Avis certifié Hotels.com
"Frequent holiday aficionados"
Excellent hotel for us with the location being ideal for both the tram and rail travel. Took breakfast on 2 mornings which was really good. Free internet was excellent and reception was always helpful and informative. We would certainly stay at this hotel again, hopefully next year.Avis certifié Expedia
The hotel is faily new and the breakfast was excellent especially the fresh squeezed oraneg juice. Getting to Nice downtown was only 15 minutes ride from the train and getting to the train stop from hotel was only 5 minutes walk.Avis certifié Hotels.com
Friendly, welcoming staff. Very clean, well maintained accommodation. A very enjoyable stay.Avis certifié Hotels.com
"We will be back - excellent hotel!"
good location -close to Tram but you can get to the old city and beach by foot. good service - staff are very helpful and nice. good value for money. good breakfast, free Wifi, small pool but seaside is not that far.you dont need more than that to enjoy Nice.Avis certifié Expedia
"Good value short break"
EXCELLENTAvis certifié Hotels.com
I was allocated a smoking room not by request which stank I had to pay for an upgrade to have a non smoking roomAvis certifié Hotels.com
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