The hotel was comfortable, clean and the staff very welcoming. The only issue we had was that the pool was being cleaned and so was unavailable (on a Friday) and this was a major factor in us picking this hotel. Apart from that one disappointment we were very pleased with the hotel.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre We send you all our apologies for this inconvenience, but a technical problem has obliged us to make a complete emptying of the the swiming pool before use ti again. Hope to see you again in our hotel
Fairly close to the main tourist area on the east end of town. About 1 mile walk to main restaurants. Excellent restaurant on site that we ate dinner at. Family friendly. Breakfast expensive. Good parking arrangement close to hotel, secure but tedious process of in and out of the parking garage. Room small for 2 adults and 2 kids, but we got a decent […] night's rest. Lisez la suiteAvis certifié Hotels.com
Réponse de la part de Novotel Nice Centre Dear client, Many thanks for your kind feedback. I am very glad to read you really enjoyed your stay in our hotel. We are very concerned about the total satisfaction of our clients and we do our outmost to always improve the quality of our service. I am sincerely happy to read that you appreciated it; I understand you have found our buffet breakfast expensive, this is the reason why, in all Novotel hotels we propose now 3 solutions to better satisfy the whishes and tastes of our guests : a buffet American breakfast at 15.5 € per adult and free for 2 children less than 16 ( with scrambled eggs, bacon sausages, hams, cheeses, pancakes, crepes, cereals, 3 different types of French croissants, a large choice of hot drinks, fruits and juices), a city breakfast at the bar at 8 € per person ( hot drink, fruit juice, yogurts, and croissants) or a coffee and croissant breakfast at 4 € at the bar. Thank you for choosing our Novotel for your holidays and I hope to welcome you again in the future Kindest regards
Reception staff were quite friendly and informative! Glad we were only there for 2 nights.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Dear Guest, Thank you for your kind feedback I'm happy to read that your stay in our hotel met your expectations ; We will continue to improve our quality and customer satisfaction. Best regards
"Some good and not so good"
Novotel had some good things: good coffee maker in room, good air conditioning, balcony or patio on room, clean sheets and towels, swimming pool, free Internet, and best of all lovely patio dining. Not so good: older decor and furniture, little English spoken, old carpet, and fair to poor service. Breakfast was ok but not brilliant-- over-done omlet […] that you cut a piece off of, bread, cereal, and some fruit. Cappuccino machine was ok. The served a nice dinner al fresco though. Very pleasant. We stayed there because it was 5 min from the airport. It was comfortable and you could walk to the market if you like to walk quite a bit. Nestled in a pretty neighborhood the surroundings were nice. The hotel was older than expected. It was a good, inexpensive place to stay if you need to be near the airport. We actually booked an extra night on the way back from Avignon. Lisez la suiteAvis certifié Hotels.com
It's comfortable, clean. The staff are efficient. The access doors for the stairs need to be attended. It was rather dodgy as not many people use the stairs. Otherwise all is good!Avis certifié Expedia
"Great for getting round and about Nice."
Staff friendly and welcoming. Very clean. Buffet breakfast can be a bit hectic - keep a lookout for any tour company notices for breakfast times so you can avoid them. Staff struggle to have sufficient bowls, plates etc. Location excellent for the old town and getting around on public transport.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Thank you for your comments and inform you that we have made corrective actions to avoid that this situation happen again. Looking forward to welcoming you in our hotel
Loved it and room was clean and tidyAvis certifié Hotels.com
"extremely pleased with the hotel"
very clean hotel, easy access to the city centre/ attractions and 30 seconds walk to the tram. large room, very comfortable bedAvis certifié Expedia
Réponse de la part de Novotel Nice Centre Thank you for your comment. Looking forward to welcome you again in our hotel
"Novotel Nice, France"
This hotel provided excellent value for money, it is clean comfortable and the staff are very helpful.Avis certifié Expedia
Réponse de la part de Novotel Nice Centre Thank you for your comments we are delighted to read you
"AVERAGE HOTEL WELL LOCATED FOR TRAM ACCESS"
Good location in that the tram line taking you to several central areas in Nice was only two minutes walk from the hotel. Surrounding area a little shabby. Our room was adequate and satisfactory space wise considering there were three of us sharing. In this respect the fold away bed serving also as a couch was more than comfortable surprisingly. Rooms […] were serviced every day with fresh towels also daily. However the hotel lacks character and is badly in need of redecorating, the halls and lobby a little tired looking. I would advise you not to dine in the restaurant which is over priced, lacklustre with tasteless food served. My main criticism of this hotel though is the reception staff who were most unfriendly and unhelpful particularly when recommending restaurants,places of interest etc and extremely unknowledgeable about bus/train times etc. I was really surprised at this given the fact I had just stayed in Novotel Montparnasse Paris where the staff were very helpful and professional. A no frills hotel that's for sure, pretty average but we'll located with convenient access to the old town and most other venues in Nice. No direct line on tram to airport. Lisez la suiteAvis certifié Expedia
"Read the reviews first. it isn't 4 star, may be 3!"
Housekeeping was really dreadful. We stayed for 10 nights and 5 times i had to call and complain about the room service: no milk, no tea/coffee bags, not enough sugar, no towel change etc. The carpets are really really dirty and in dire need of renovation. The best thing about this hotel was very helpful reception staff, always ready with a smile […] to help you for your daily excursions, address finding and more. City connection is also very good and cheap. Lisez la suiteAvis certifié Expedia
Réponse de la part de Novotel Nice Centre It is with great regret that we learned of your comment and your dissatisfaction regarding your stay in our hotel. I asked that the necessarry was done because the satisfaction of our customers is a priority why we all attach great importance
The hotel was close to train stations and public transit to get anywhere in Nice and within walking distance of the old town attractions. We loved our stay.Avis certifié Expedia
"Good deal for the price"
There are several best western hotels in Nice, make sure you tell the taxi drive you are going to Roosevelt. The location is very close to the place massena and the beach. We booked a triple room for the family, there are actually two room, 1 with a double bed and the other one with 2 twin beds, so it worked out well for a family of three. Room size […] is not that big, but the high ceiling makes you feel not too cramped. Bathroom is OK, not too much space if you have a lot f toiletry. Breakfast buffet is good deal for 12 euro, with coffee, juice, yogurt, croissant, hot sausages and boiled eggs. Staff was polite and very helpful with directions. A supermarket 2 blocks away. Tons of restaurants to choose from massena. Main shopping street jean medicin is only 2 minute walk. The only negative is that I placed a wake up call are 5am, never heard the phone ring, luckily I set up my alarm on my phone as plan B, so we didn't miss our flight home. Overall it's a very good deal for the price. Lisez la suiteAvis certifié Expedia
"Uncomfortable hotel, location very bad"
Very small rooms, uncomfortable, most of the components of the room , example: pillows, duvets ......etc are not enough and not available. Staff do not understand good English. Gym is a lie.Avis certifié Expedia
"Novotel Nice Centre Acropolis"
A nice clean hotel located towards the top end of town. It may not have the views offered by the hotels on the Promenade des Anglais but it is better priced and still offers a good 4 star level of service. All the staff at the reception were absolutely brilliant, super friendly and very helpful. We had a superior room which was simple, clean and comfortable. […] The room also had plenty of storage space for clothes, etc. The only annoying thing about the room was the toilet was located separate from the bathroom which was a bit of a pain and pointless considering how easy it would be to incorporate the two which are side by side. The hotel is located in front of the exhibition centre which is a about 30 minutes walk from the sea front but it is literally a two minute walk from the nearest tram station connecting you to all the major sites within Nice (a bus & tram day pass is just 4 euro). There is also a train station called Nice Riquier about 15 minutes walk away which will take you into Cannes, Monaco and other destinations. Breakfast is typical continental style with all the usual trimmings served in the restaurant. The only slight disappointment with the breakfast was that each day the hot water for the tea was almost always empty and other hot drinks served from the machine would run out and never be refilled. We did not use the restaurant but we did use the bar which was nice and comfortable and quiet. A good hotel to stay in and would definitely recommend. Lisez la suiteAvis certifié Expedia
"modern hotel in Nice convenient for tram service"
helpful and pleasant staff, good breakfast. carpets in room and corridor need renewing.Avis certifié Expedia
"A Great Business / Conference Venue / Touring Base"
Hotel staff was helpful and courteous. Gave great tips for using the public transit system there (day pass is just 4 euros and can be used on trams as well as buses to the airport ... taxis to the airport are 31 - 35 euros). Housekeeping staff cleaned the rooms very well. The hotel was adjacent the exhibition hall, 1000 feet from the convention center, […] and across the road from a sports complex where international sporting events were being held while we were there. It is also very close to the tram... just several stops from the "old city" where you can walk through the vegetable and flower markets, eat at one of the many restaurants and visit historical churches, local shops and government buildings. Lisez la suiteAvis certifié Expedia
"Very central and convenient. The room was superb."
I've enjoyed my stay at this hotel with a superior double room and I think one of the best novotel hotel. Location is great. The only slight snag is the cleaning seems to get done earlier as the door gets knocked and opened so quickly.Avis certifié Hotels.com
"Great base for a short break"
Staff very friendly and really helpful. Public transport nearby makes it very easy (and cheap) to get aroundAvis certifié Expedia
"Another good hotel"
the staff is very nice and the hotel provided the experience associated with other hotels in the same price range and class.Avis certifié Hotels.com
"Nice Novotel Hotel"
I'm familiar with Nice so I was happy to book this hotel, even though it is located some distance from the sea front. The hotel is close to the main tram and bus routes and a 5 minute walk to Riquier rail station, which makes sighteesing very easy. The staff were very helpful, the room was comfortable and the roof top pool was a plus. The hotel is good […] value (why pay more for a bed?) and I would stay there again. Lisez la suiteAvis certifié Expedia
"Breakfast Not Usual Novotel Standard"
The breakfast was not the usual Novotel standard. I've stayed at numerous Novotels in different countries and this must have been the worst breakfast I have experienced. The women running the show was rude and ran the place like a summer camp, the scrambled eggs were cold and tasted like powered eggs mixed with a lot of cream - may as well served cream! […] The rooms are OK by Novotel standard - a little dated but spacious. Lisez la suiteAvis certifié Hotels.com
"Good 4* standard - happy to return"
The hotel and its amenities are standard and not extraordinary, but staff were friendly, reception staff (Candice) helpful on arrival, the room was clean and we always had fresh towels, and in general Novotel's have comfortable mattresses. I requested a room on a high floor, which we had and it was always serviced while we were out for the day. The […] housekeepers on the floor we very friendly. On our 5 night stay, we chose to stay in one night and enjoy a take-away pizza, which enjoying a wine bought during the day and the restaurant staff kindly offered us some wine glasses. The pool area on the deck in nice, yet again nothing special, but we did enjoy spending the afternoons in the sun up there. We always got a sun lounger, but I am sure it was because the hotel wasn't too busy. The cold breakfast selection was very good; just sadly the "egg concept" does not work. Guests can boil their own eggs, however on neither of the 5 mornings that we enjoyed breakfast, this has worked. Either there was not sufficient water in the boiler, or it was luke warm; whereas on another occasion, all egg holders were floating in the water, or other guests taking the eggs that you were trying to boil. Unfortunately no fried eggs were available, just scrambled egg, which was sadly not very good either. However the selection of breads and other items on the buffet were great! Lisez la suiteAvis certifié Expedia
"Easy walking distance from old town"
Good base for people who are able bodied, 10 min walk brings you to Garibaldi square at edge of old town. Tram route at back of hotel and across the street which offers cheap and excellent access to rest of city. Hotel staff helpful and friendly. Did not eat at hotel so cannot comment. Tea and coffee in room - minimal amounts supplied. Mini bar in room […] which we were able to store some items. Would recommend. Lisez la suiteAvis certifié Expedia
"Good hotel for a break"
Only negative was that number of tea/coffee/milk satchets in room obviously rationed. Receptionist very reluctant to give more and actually said you were limited to how many. Restocked from breakfast buffet. Gentleman in charge of breakfast buffet superb - nothing too much trouble. Location ideal for old town and trams.Avis certifié Expedia
Near a tram stop, so ideal for getting around Nice. Staff very pleasant. Breakfast could have been better, stock was not replenished and tables were not cleared often enough. However, there was a good selection of food. Nice and quiet in rooms, with windows that open generously to let fresh air in. Rooftop pool was small, but big enough for a dip when […] it got too hot. Plenty of chairs and sun beds available when we were there. Lisez la suiteAvis certifié Hotels.com
"Adequate but no more than that"
It is adequate but no more than that. The carpets in our room were very tired and needed a proper hoover. The pool also needed more regular cleaning. The front desk staff were helpful and spoke very good english. It's fair walk down to the promenade from the hotel but there are regular trams which leave from near to the hotel. That said the room I booked […] wasn't that expensive so you get what you pay for I guess..... Lisez la suiteAvis certifié Expedia
"Great as a touring base"
Room was spacious and clean. Rooftop pool was good but usually hard to get a spot round but hotel was fully booked while we were there. Initially we had a problem with our air conditioning but this was promptly dealt with when we reported it. Reception area and restaurant were pleasant. We used the hotel as a base to tour from using public transport […] systems which it was brilliant for, having a tram stop very close and train station 10 minutes walk (Riquier) also the bus stop for the airpot bus (also Riquier) was only 10 -15 minutes walk. It was a long walk from the front but you could use the tram to help out if you wanted. Lisez la suiteAvis certifié Expedia
"Standard sort of Hotel"
Nice Hotel, great breakfast, friendly helpful Reception staff. Location was too far out to walk into centre at nights. Also the area felt a little...unfriendly perhaps at nights.Avis certifié Hotels.com
"nice hotel in nice location"
stayed for 5 nights no complaints other than parking not free an no bar or amenities by the rooftop poolAvis certifié Hotels.com
"Very close to the centre"
Hotel staff very helpful, rooms clean and quality of breakfast very good even if there were some queues for the only coffee machine working. The surrounding area is not so nice at night but it is close to the tram station and within walking distance to the centre.Avis certifié Hotels.com
"Frequent holiday aficionados"
Excellent hotel for us with the location being ideal for both the tram and rail travel. Took breakfast on 2 mornings which was really good. Free internet was excellent and reception was always helpful and informative. We would certainly stay at this hotel again, hopefully next year.Avis certifié Expedia
The hotel is faily new and the breakfast was excellent especially the fresh squeezed oraneg juice. Getting to Nice downtown was only 15 minutes ride from the train and getting to the train stop from hotel was only 5 minutes walk.Avis certifié Hotels.com
Friendly, welcoming staff. Very clean, well maintained accommodation. A very enjoyable stay.Avis certifié Hotels.com
"We will be back - excellent hotel!"
good location -close to Tram but you can get to the old city and beach by foot. good service - staff are very helpful and nice. good value for money. good breakfast, free Wifi, small pool but seaside is not that far.you dont need more than that to enjoy Nice.Avis certifié Expedia
"Good value short break"
EXCELLENTAvis certifié Hotels.com
I was allocated a smoking room not by request which stank I had to pay for an upgrade to have a non smoking roomAvis certifié Hotels.com
"Great for families"
Great place; highly recommend it . Very close to metro rail and wonderful service, cleanliness and qualityAvis certifié Hotels.com
"Great hotel for all"
Stayed for 3 nights, reception staff very helpful & friendly. Convenient location to tram, bus stops & train station.Avis certifié Expedia
Breakfast was never fun, always over priced. Frequently running out of tea, milk, hot water, bread, cheese....should I go on? Very noisy & very busy. Close to tram lines, bonus. Our room was right next to the cleaning ladies station, very noisy, very early. Vents in our room were filthy & there is nothing superior about the superior rooms. We had a […] double bed & a double sofa bed meaning you couldnt move around the room, too small for a family of 4. Nice is a beautiful city & that's why i rated this hotel so highly. 1's all the way otherwise. Lisez la suiteAvis certifié Hotels.com
"Quiet location, very good for cheap tram to town."
Very good value for money in a city where everything is expensive.Avis certifié Hotels.com
"Good base to explore Nice as tram stop 2 mins away"
Last minute booking and initially concerned it would be too far from Old Town etc, but actually only 25 mins walk or 3 stops on brilliant tram, which also takes you to train station if you want to explore along the coast. The room we were first given was a bit pokey, with very little storage and as we were staying a week we asked for something bigger. […] This was done immediately with good grace.Second room was fine. Plenty of dining options in hotel. Would return here without hesitation. Lisez la suiteAvis certifié Hotels.com
"Good location for bus/tram connections"
Not sure why the hotel is considered 4 star when all I found it useful for was an average but large, clean place to sleep but not much else extra. The location is a 10-15 minute walk from the old town. The trams and bus were only 1 euro, even to Monaco and Cannes! A tram with all the bus connections is a 2 minute walk and there are numerous bus lines […] on every street surrounding the hotel. The front staff did their best to help with the tram/bus system but it was hit and miss as to their level of expertise about tourist information. For instance, it is just one bus ride to the Matisse and Archeology Museum and the stop is a block away but the front desk had no clue where the stop was located. The breakfast for 15 euros was over priced. We went to a bakery/cafe at the tram stop instead. One night we ate the appetizer buffet for 9 euros in the restaurant and found it average but the price was right. Lisez la suiteAvis certifié Expedia
"Don't believe the promises."
One of the determining factors for choosing this hotel was that it stated that I would receive free shuttle to the air port. However when I got to the air port the driver charged me 47.5 euros for the trip. I had paid a taxi 15 for the ride to the hotel. There was little I could do about the complaint since I had already left the hotel and received […] the service. The hotel should not advertise free shuttle and should not use drivers who charge these types of prices. Higyway robbery! Lisez la suiteAvis certifié Expedia
We came back to our room after a day at the beach and found an open pkg of open meat in our min bar. We contacted the front desk as of course we were very upset and thought someone had been in our room. They sent a maid up to pick up the meat and assured us that the hotel manager would call us. A day later no contact so we went down to discuss at the […] front desk and again they told us someone would call us. No one ever contacted us and we left a day later. They obviously did not care as they didn't even call us. Lisez la suiteAvis certifié Hotels.com
We were happy with both the hotel and the staff. No further review necessary.Avis certifié Expedia
"We had a brilliant stay"
We checked into the hotel late on a Saturday night - the receptionist couldn't have been anymore friendly, helpful and overjoyed to see us. I'd asked for a quiet room and was given one at the side with a brilliant view of the surrounding hills. My son loved the outside pool and was often the only one swimming in it. He also found he was home from home […] with the xbox located in reception. Convenient for catching a tram and getting to the local bus stops this hotel is a little distanceto walk to and from the beach but it's situated near to a main street with a Spar and some fantastic fruit and veg shops to compensate. Having worked in the hotel industry in the past I'm accustomed to how things work and couldn't be more pleased with my whole stay... hope to stay again in the future Lisez la suiteAvis certifié Expedia
"Ideal for inexpensive stay in modern hotel."
We wanted a comfortable but inexpensive base from which we could explore Nice. This fit the bill exactly. As part of a hotel chain, it is not exactly pretty or filled with French charm but it was clean, it has a pool, pleasant staff, baggage storage for day of check out, decent sized room and powerful shower in modern bathroom. We couldn't ask for more […] at that price. Getting around Nice from here is simple - buy a daily pass for €4 from the machine at the tram stop (2 minute walk from hotel, if that) and you're good to use the buses and trams all day. The trams are VERY frequent during the day and about every 20 minutes late in the evening. The Old Town is just 3 stops away. If you are travelling to Nice airport, the €4 pass also covers the cost of the bus to the airport. You could also walk into the main part of Nice from the hotel - it takes about 20 minutes. Lisez la suiteAvis certifié Expedia
"Novotel Nice centre tres bien!"
The Novotel Nice centre is located only 10 minutes walking time to the old town. You can get a tram but it is only 2 stops and they get very crowded. Staff here are excellent. Very friendly and speak good English. Rooms are good size. Great power shower, separate toilet, comfortable bed but terribly uncormfortable pillows. Pool is nice if a little small […] and very shallow. All in all a great value hotel. Lisez la suiteAvis certifié Expedia
"3 star at best"
I actually had to wait in line to complain. Rooms had poor a/c, food was really overpriced and I would have rather paid for Internet because the free Internet was slower than dial up. The real odd part is the bathroom.Avis certifié Expedia
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