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Situation
Au cœur de Francfort, The Westin Grand Frankfurt se trouve à quelques minutes de marche de Konstablerwache et Musée d'art moderne. Cathédrale de Francfort et Quartier commerçant de Zeil se trouvent également à proximité.
Caractéristiques de l'établissement
The Westin Grand Frankfurt possède un centre de bien-être, une piscine couverte et un centre de remise en forme. L'accès à Internet haut débit avec ou sans fil est gratuit dans les espaces communs. Cet établissement 5 étoiles met à disposition un centre d'affaires et un équipement audiovisuel. Cet hôtel offre 3 restaurants, un bar en bord de piscine et un bar lounge. Le personnel de l'établissement offre un service d'organisation de mariages, un service de traiteur et un bureau de change. L'établissement propose un sauna, un personnel multilingue et une laverie. L'accès au parking de l'établissement fait l'objet d'un supplément. Il s'agit d'un établissement non-fumeur.
Chambres
Les chambres offrent une vue sur la ville. Les 371 chambres de l'établissement The Westin Grand Frankfurt sont climatisées et comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un minibar. Vous bénéficiez d'un accès à Internet haut débit avec ou sans fil depuis votre chambre (prestation en supplément). Vous disposez d'une télévision LCD avec chaînes par satellite et des films payants. De plus, un bureau, des journaux gratuits et une ligne téléphonique directe avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comprennent une pomme de douche amovible, des peignoirs, un miroir de maquillage et un sèche-cheveux. Toutes les chambres possèdent une cafetière ou une bouilloire à thé et de l'eau minérale (offerte). Les chambres ont également des pantoufles et un fer à repasser/planche à repasser. Une literie hypoallergénique, du linge de lit/serviettes de bain supplémentaires et un service de réveil par téléphone sont disponibles sur demande. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage tous les jours.
Avis d'un client Hotels.com envoyé le 24 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 20 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 19 févr. 2013
Ce client n'a pas laissé de commentaires.
""Avis d'un client Hotels.com envoyé le 16 févr. 2013
bon
"proche de la gare"Avis d'un client Hotels.com envoyé le 8 févr. 2013
Une nuit sur place. Chambre et sanitaires propres. Seulement 6 places pour garer sa voiture, donc faut avoir de la chance!
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Un petit déjeuner buffet (en supplément) est servi tous les matins au restaurant entre 6h30 et 10h30.
motions - Ce restaurant sert le petit déjeuner.
Sushimoto - Ce restaurant propose des spécialités de la cuisine japonaise et sert le déjeuner et le dîner. Les services de restauration ne sont pas disponibles le lundi.
San San - Ce restaurant propose des spécialités de la cuisine chinoise et sert le déjeuner et le dîner.
Grand Seven Bar - Ce lounge dans le hall sert le déjeuner, le dîner, des plats légers et des entrées.
Un service en chambre 24 heures sur 24 est disponible.
Les infrastructures de loisir dans cet hôtel incluent une piscine couverte, un centre de remise en forme et un sauna.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Vieille ville médiévale située sur la rive nord, le quartier culturel comprend les principaux sites d'intérêt de Francfort. La place du Römerberg se trouve en son cœur, arborant la cathédrale Saint-Barthélemy, qui date du XIIIe siècle. Ne manquez pas non plus d'admirer les pignons de la Römerplatz. La chapelle du palais du XIIe siècle fait aujourd'hui partie de l'Historisches Museum. La maison où naquit Goethe, sur Grosse Hirschgraben, est maintenant un musée. Le bâtiment de la bourse est situé sur Börsenplatz, non loin de nombreuses boutiques huppées.
Tous les hôtels à Francfort"HOTEL CONFORTABLE ET BIEN SITUE"
C'EST UN TRES BON HOTEL MODERNE MAIS IL MANQUE DE CHARMEAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good location, bed not up to standard"
Overall good experience. Bed was very hard. Not up to 5" standard of a Westin considering they advertise a 'Heavenly Bed" I expect a very soft pillow topper, not a quite firm matt, then they specifically advertise Heavenly.Avis véridique Hotels.com
"Very good!"
Very lovely hotel~Avis véridique Hotels.com
"Nadeem Visit toWestin Grand"
overall stay at Westin was quite remarkable. i am seriously planning to visit Westin agin in a short span of time frame. My general stay was quite comfortable and was also looked after handsomely. I want to add a suggestion to your management as if was troubled with it and also quite a few of other guests were also annoyed that was the INTERNET. It […] is highly recommemded to add a complimentary Internet usage for the Inhouse guests along with your matchless services. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Pleasant but can do better"
Very nice and pleasant hotel. I have reserved the grand deluxe room and it's very nice and spacious. I had a bad experience tho in the breakfast hall, first day, i had my suite's pants thorn up but a small metal piece coming out of the table bottom. The hotel manager made me fill up some insurance form, it's been a 6 days now and still didnt get the […] call from the insurance. Also i find the bed mattress very hard to my taste. The most annoying is not having free internet in the rooms, they charge 6 euros for an hour. Lisez la suiteAvis véridique Expedia
"Not worth the money. Stay elsewhere"
Upon arriving at the hotel there was no porter to help us with our bags. He appeared after we entered the hotel. Hotel advertises free tea coffee facilities in the rooms. The fact is you only get 3 nesspreso pods, one which is decaf and 2 milks ( so not even enough for the 3 pods). When I requested a few extra nesspresso pods and milk was told I would […] be charged 5 euros. Apparently you only get the 3 coffee pods per day. Also after travelling through Europe for 4 weeks and Frankfurt being our last stop was very disappointed that in a developed country like Germany they don't offer free wifi in their rooms. Considering the standard of this hotel that is what a traveller needs most. Morning of our check out called for porter to come with a trolley and help us with our bags. Again no porter. Had to go downstairs to reception and ask again. This all added 30 extra minutes to our check out time. We booked this hotel as the reviews were good, but next time will deffinatly stay elsewhere . Very disappointing experience. Lisez la suiteAvis véridique Expedia
"Unimpressive"
Disappointing that there were no English TV channels other than the news. Also surprised that the hotel does not offer free internet in the room. A good cable package as well as free internet in the room, should be a free service in a hotel of this standard and is the least one would expect as a guest. Overall I did not feel pampered.Avis véridique Hotels.com
"Luxury stay at a lux price"
This hotel is pretty good, but you do pay for it. You don't get much included in your room rate. Wi-fi and breakfast are significant extra charges, but we knew that going in. So it's not a complaint. But we wanted a bit of a lux stay for our last night in Germany so we splurged a bit. It was a good stay and you mostly get what you pay for. The location […] is also quite good. Just around the corner from the Zeil, Frankfurt's big pedestrian shopping district. Lisez la suiteAvis véridique Expedia
"Close to zeil shopping street"
Fabulous hotel 2 min walk from zeil shopping streetAvis véridique Hotels.com
"good"
good all the staff goodAvis véridique Hotels.com
"Great location, great stay!"
The hotel was within walking distance of great shops, restaurants, and downtown. The rooms were clean with nice amenities and enough pillows. I was able to open my window which was a big plus, since I like having fresh air when I sleep. All in all, a great hotel and would happily return.Avis véridique Hotels.com
"Great hotel"
Great everything is good. I advice people to visit this hotel because its very close to the shopping area. Plus there rooms are very big.Avis véridique Expedia
"Great for the business traveller"
Very large hotel, fantastic for the business traveller. Will definitely be using it again when we travel to FrankfurtAvis véridique Expedia
I always stay at this hotel whenever I am in Franfurt, it is a wonderful hotel, rooms are clean and spacious, very nice lobby and if you like chinese and Japanese food, this hotel has the best 2 restaurants in Frankfurt for Sushi and Chinese food. The location is excellent for shopping and very convenient for business. The famous Zell street is a one […] min walk from the hotel door and the metro station is also a one min walk. Highly recommended. Lisez la suiteAvis véridique Hotels.com
"Super service and great location"
The staff is super amazing, very friendly and they go out of their way to make sure you are happy and comfortable. We stayed for about 10 days while on a business/pleasure trip to Germany. Great location, walk to Zeil and river front. Try Zeil Kebap (just around the corner) for a late meal as everything closes at 8 pm! The only negative I have about […] this hotel is the bed. For some reason, it is not the standard "Heavenly Bed" that we are used to with Westin. They are normally soft and fluffy.. these were hard and uncomfortable. They added some more sheets for us under the mattress cover, but it still was not the same. Also be wary if you upgrade to club, as the free wifi is only at the club at not in your room! If you do stay in club level, the rooms are exactly the same as the others, you just get wifi in the club lounge, free cont. breakfast and access to lounge until 10 pm. Make sure to also ask about the Audi promo - club folks get to use the car for a day for free!! All you have to pay for is gas. Lisez la suiteAvis véridique Expedia
"Ok for business. Not for holiday travelers"
Rooms were great. Club lounge was the worst stocked and not worth the extra cost. At check in there was no help with maps or where on the map we were located. No tips what to see or do while in Frankfurt so would be ok if purely there on business. Sterile otherwiseAvis véridique Expedia
"Westin Grand - A Grand Experience!"
Fantastic hotel and location. Room and bed immaculate - most comfortable bed I have EVER slept in! Hotel is 1 minute walk from the Zeil shopping area and transport is on your doorstep. Staff were both friendly and knowledgeable. Breakfast way too expensive but there is a fantastic little bakery in the street behind the hotel. Would definitely stay at […] The Westin Grand again. Special thanks to Norman, Rebea, Jan and Sarah on front desk. Lisez la suiteAvis véridique Expedia
"first european trip"
hotel is ideally located and all staff were friendly and helpful. my one criticism is apparently a critique on hotels in europe in general i am told by friends, but AC was not as good as you expect in the US and the bedding does not include top sheets, only a duvet that was way too warm. both my wife and i were intermittently too warm and too cold at […] night, depending on whether we had the duvet up or not. that is my only complaint, other than that a wonderful stay !!! Lisez la suiteAvis véridique Hotels.com
"very nice location and good hotel"
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Close to Hbf. Close to shops."
Great hotel. Helpful staff. Great bar/lounge.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"ALMOST 5"
it'd be a five, if only the receptionist wouldn't have been a bit cold. however, all the other people from the staff were absolutely kind and professional. the daily garage parking rate was way to high (23 €). the hotel position is great. the bar makes excellent cocktails. the spa is good.Avis véridique Expedia
Very nice hotel but the room I was in needed maintenance - sink drain, AC, and TV sound did not work.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great place - westin grand Frankfurt"
Great location, facilities and all that. Just a bit noise outside sometimes.Avis véridique Hotels.com
"Week away"
Our recent stay was wonderful, curteous staff, great food and so close to everything in Frankfurt.Avis véridique Expedia
"Great Hotel, better service"
This Hotel sits in a great part of Frankfurt near the Dom Cathedral and the Zeil shopping street which is all accessible by foot. The Westin name speaks for itself in terms of quality and luxury but it was the staff that made the difference. From the Bartenders, the Chef and the bell hops, they were all exceptional people, many of who you wnat to stay […] in touch with long after your visit. Highly recommend the lobby area for Dinner as well, Friday night Barbeque or Saturday night a la carte. All prepared with soul and love. Lisez la suiteAvis véridique Hotels.com
"Very convenient hotel"
It's a very very convenient hotel. near the U/S barn station, markets, streets ...Avis véridique Expedia
"Great hotel, great staff, great location!"
Great hotel. Location is excellent, staff is super friendly. For trhe rates I paid, I thought wi-fi should be free. As an American traveler, not used to the extremely strong coffee! Housekeeping comes early, so if you plan on sleeping in, put out the 'do not disturb' sign. Bar was excellent, friendly staff, good crowd. Would avoid the lounge for breakfast […] though. Lisez la suiteAvis véridique Expedia
"First class hotel in all respects - I will definitely return!"
My stay at The Westin Grand Frankfurt could not have been better! The room I had was spacious, well decorated & had a peaceful aura to it --- Perfect to wind down after a long day of business in Frankfurt. The food variety in the Executive Lounge was excellent as well - Both at breakfast & again in the evening. The work-out facilities were superb, […] as was the spa ... Lisez la suiteAvis véridique Expedia
"Probably the best in Frankfurt"
Very modern, well located, well appointed, with a very pleasant staff. Only glitch was with a WI-Fi plan called High-Speed Internet which was really very low speed. When I tried to call from my room to complain, I pressed a button on the phone called "Quick Service": no one answered!Avis véridique Hotels.com
"Fahad"
Great location perfect service ... don't miss itAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Hotel even better staff"
Stayed a few times at the Westin. Great central location a couple of minutes from the main shopping street and underground station. Rooms comfortable and clean, perhaps just starting to look a little dated - more good 4 star than 5 star. The thing that really stands out is the friendliness and helpfulness of the staff which, in my opinion, make a good […] hotel great. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent location quality hotel"
This hotel was in a great location after a five minute walk your in the heart of the city. Sightseeing hop on hop off bus recommended and is a ten min walk from the hotel. Coffee shops and restaurants surrounding the area. Take a river cruise too pretty good value. Life is pretty laid back in Frankfurt and is reflected in tourist attractions which are […] all conveniently located to this hotel. Only downfalls were that they scratched our car with their valet parking, and our room was in the back wing of the hotel about one hundred meters from the lifts, Other than that the staff were great presentation excellent Lisez la suiteAvis véridique Expedia
"excellent location - very comfortable"
we used this spot for a 2 day layover and it was perfect. Very comfortable - steps from great shopping and the subway. 20 minute train ride to the airport - but you might have to wait up to 20 minutes for the train to come like we did. The hotel staff were great - and the beds were wonderful - heavenly even! Thanks Westin!Avis véridique Expedia
"disappointed"
5 star hotel with a motel 6 service. very slow internet connection (besides being charged 30 euro a day), beautiful lobby with ugly hotel room, very disappointed, great location is the only thing that could even remotely placed this hotel closer to 3 star. Very disappointed by the Westin chain. Had much better with Marriott Paris & Athens!!!!!Avis véridique Expedia
"Regret my stay at this hotel"
With the exception of the Head Concierge, Mr. Santos and perhaps the door man, the rest of the staff is extremely deficient. I regret staying at this hotel. I should have chosen the Frankfurter Hof.Avis véridique Expedia
"Regret my stay at this hotel"
With the exception of the Head Concierge, Mr. Santos and perhaps the door man, the rest of the staff is extremely deficient. I regret staying at this hotel. I should have chosen the Frankfurter Hof.Avis véridique Expedia
"great choice"
Perfect location. Great service and fantastic amenities. Love the swimming pool and sauna.Avis véridique Expedia
"excellent location"
This Hotel is well located near Zeil pedestrian street, a few yards from the S train, the staff is well trained, very helpful with directions. Breakfast is pricy but well appointed buffet.Avis véridique Hotels.com
"Excelent"
Great hotel, great location, very convenientAvis véridique Expedia
"Great design and spa"
I booked an Executive Club package for my fiance's birthday, and we had an amazing time. Totally worth the upgrade for Club access. The pool is much smaller than it looks online, but it's beautiful and the spa facilities on that floor do not disappoint. Fantastic service, fun antique cars in the lobby, fun design features in the room. Great hotel!Avis véridique Expedia
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