Park Plaza Victoria Amsterdam - Amsterdam

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malgré un sur-booking pour une nuit sur trois,le personnel a tout fait pour nous satisfaire malgré ce petit désagréement chambre executive parfaite, service impeccable offre touristiques très complète demander des billets pour les musées et profitez du coupe-file afin de ne pas faire la queue au guichet !

Très bel hotel, extrèmement propre, personnel sympathique. Les chambres ne sont pas très grandes mais la Literie est extra. La piscine et le sauna, ouverts aux bons moments. Le petit déjeuner buffet est très bon mais très cher La situation de l'hôtel: pratique car près de la gare mais c'est pas le quartier le plus sympa d'amsterdam...

absolument nul pour un 4 étoiles : - chambre hyper-petite sans aucun rangement pour les chemises , pulls ... ( juste une penderie minuscule ) , et avec une douche pour nain , sans baignoire , et un minuscule évier !! - mensonge sur le parking de l'hôtel qui est en réalité extérieur , public , et cher ( 55 € par jour ) - réception par des amateurs - […] face à la gare , très bruyant , et mal famé ! ... le tout pour un tarif 4 étoiles !! Lisez la suite

seul défaut est qu'il faille payer le sauna (10,50€) ce qui n'est pas le cas dans d'autres hôtels. petit déjeuner buffet bien assorti

Bon hotel mais la piscine est vraiment trés petite...

Hôtel tres bien situé, chambre spacieuse, rapport qualité prix très bon

Nous avons été déçu par le service. Nous avions réservé deux chambres, un pour deux adultes et une pour 1 adulte et deux enfants. Quand nous sommes arrivés à l'hôtel, ils n'avaient pas ajouté le lit supplémentaire dans la chambre de 3 personnes. De plus, nous avions des chambres petites et il a été impossible de rajouter le lit supplémentaire car pas […] assez de place. Le téléphone ne fonctionnait pas dans notre chambre. Visiblement , c'est un problème récurrent, puisque une autre personne qui faisait la queue à la réception avait le même problème. Pour payer, il a fallu patienter 20 minutes car les personnes à la réception était inefficaces. En conclusion, un service très décevant pour un 4 étoiles. Lisez la suite

Un hôtel très tranquille en plein centre d'Amsterdam. Le charme d'un hôtel ancien, le confort d'un hôtel moderne.

hotel avec charme ,très bien situé pour un amoureux du viel Amesterdam,rénové de façon agréable,avec un personnel courtois. Les chambres sans être luxuieuses sont confortables mais une odeur désagréable d'humidité est à noter.

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Cet hotel est bien situé, mais il faut aimer la foule des quartiers de la gare (sans charme). La salle de bain est trop petite et pas très pratique. Je pense que cet hotel ne vaut pas ses quatre étoiles, mais rapport qualité/prix reste quand même correct .

hotel bien situé (en face de la gare) et insonorisé, chambre spacieuse, climatisée, personnel serviable

Bien situe.confortable.piscine agréable.parfait pour un week end a Amsterdam

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Un petit trois étoiles pas plus... Ne pas se fier au hall d'accueil luxueux. Après un dédale de couloirs lugubres à la moquette défraîchie, une chambre minuscule avec vue sur un mur et une salle de bain sans chauffage éclairée par un néon blafard. Sans compter les moutons de poussière au plafond et le réfrigérateur en panne... En raison de la situation […] exceptionnelle en plein coeur d'Amsterdam, la chambre vaut le prix payé via Hotels.com, mais ne vaut absolument pas le plein tarif affiché. Lisez la suite

hôtel très agréable avec un personnel très compétent et très gentil très propre, beau bar et concierge très aimable Petit bémol personne ne parlais français dommage

la chambre était convenable. Propreté irréprochable : chambre et salle de bains. confort très satisfaisant. la chambre donnait sur la verriere du hall. la vue était inexistante mais le silence très appréciable compte tenu de l'emplacement très fréquenté face à la gare. Peu ou pas de personnel parlant français

L'hotel est vraiment excellent. Situé à 2 minutes de la gare et proche du centre ville à pied (10min du Dam environ). Nous avions une chambre executive qui etait en duplex. très agréable et spacieuse mais cela manquait de vue et de lumière. L'hotel est propre et calme et le personnel très agréable. Le petit déj' est très copieux et très varié. Bref […] un très bon hotel. Lisez la suite

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Its very hard to fault this hotel and I have stayed here before. I also hope to return again. However while it is a good hotel and I don't mind paying for all it offers,I feel that 60 euro for two people to have breakfast in thier room is just too much. You can walk arond the corner and have a nice brekkie for two for 15 euro. It feels like a rip o […] ff. Lisez la suite

the Victoria is a class European hotel - the rooms are not huge (but no rooms are in Europe) - we were very impressed by the quality of the service in the hotel. the staff is (to a person) cordial and helpful. the location is excellent - although part of the surrounding area can be a bit iffy (brown cafes, lots of tourist spots,crowds) - we had a wonderful […] stay Lisez la suite

My sister and I stayed here in the new Urban Wing for 2 nights and were very pleased with our choice. The hotel is opposite the train station so you are right in the middle of the action and close to the main tram station for links all around the city. The staff were incredibly helpful and attentive. We opted to eat breakfast in the restaurant as room […] service was very pricy and by doing so we got a lot more for our money! I would definitely stay here again if I was staying for a couple of nights purely because of its location. A great hotel. Lisez la suite

The front desk staff and especially the concierge staff were excellent, however the resturant service was very slow and disorganised in the evenings. They had plenty of time to talk, but left us without the bread we ordered with our soup and the rest of the meal was not much better. Our car was returned late so forcing us to become involved in the busy […] rush hour traffic getting out of Amsterdam. A pity we experienced two extremes of service Lisez la suite

The staff were very friendly and helpful. The hotel is in a great location for everything easy access to trams and trains. I had read that the older part of the hotel was a bit dated, however, our room was spotless and not at all dated. If you are worried then pay extra for an urban room, but as far as I am concerned there is nothing wrong with the […] room we were given. For the price and location I would highly recommend staying here. Lisez la suite

The Room was the smallest Hotel Room I ever had to share. My wife and I struggled to move around the room freely as the double bed took up most of the room. It was terrible and we also sustained bruises and knocks whilst trying to move around the bed. We were on the top floor facing Centraal Station.

One of the best hotels in Amsterdam.

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excellent location, friendly and accomodating staff.

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Good, quick service at check in and from the concierge who recommended a good restaurant in the Old Town and a very good pancake house in Jordaan for a late breakfast. Nice, clean, small rooms. Side facing, so no view this time. Free wifi if you bring your own laptop, otherwise paid via the TV. Mini bar and water fairly expensive. Sauna not working […] during our stay and pool really too small for proper swimming. Overall a decent option opposite the Centraal station and within easy walking distance to the main sites. Lisez la suite

Perfect location across from amsterdam central station. Upgraded room was small. First room checked in smelled like a poorly kept hospital ward. I was forced to change rooms because of the strong smell which was in the hallway, room and vents. Also there was a tall ladder in the middle of the room which I promptly put in the hallway. Stains on the carpet. […] No small hand towels. Staff was very nice. Next room was not much better. Small bathroom. Lisez la suite

This is a very nice hotel located across from Centraal Station. The daily room service (maid service) was not as good as expected. The price of the breakfast was outrageously high-much better to eat in the surrounding area.

The Victoria hotel has 2 wings and I felt a bit misguided in my reservation. The Victoria wing is the "original side" of the hotel and this is where I had my first room. The A/C didn't work properly and the room was way too hot. It was a very nice room though but the windows don't open and it was just baking in there! As we asked to change rooms, the […] staff kindly offered to transfer us to the Urban wing which is the renovated part of the hotel. The room was stunning! The design was very nice and although smaller, the room was much nicer with "night lights" (smoother lights to walk around during the night) and a great bathroom. On the plus side, we also had a ironing table and a better hairdryer! However, not sure of the quality of the double glazed windows as the street was really noisy (lots of roadwork just in front of the hotel). The very down side of all is the so called "fitness center". The pool is the smallest pool you can find in a hotel and it is not very warm. Then, you have to pay a ridiculous amount of money to go on the fitness machines and pay for the steam room/sauna as well. For a hotel of this standard, this is just unacceptable. I would recommend the hotel to my lazy friends for sure as it is not far away from everything. Heads up to the concierge that is well informed of the places to go to!! He suggested a great live jazz bar and recommended a great tapas place. In any case... very helpful!! Lisez la suite

Bang in the middle of the city centre easily within walking distance of the central station & local parking. Room was excellent clean & comfortable.

We stayed over for St. Pattys weekend and I was surprised to find the care that was taken in the little things. I have been in Europe for 3 years and have yet to find a hotel with an ice machine and this hotel was very accomodating in having one. The location could not have been better. We were in the center of EVERYTHING ! We hopped off the train and […] were at our hotel within minutes. The concierge seemed to genuinely care about helping us out and not just 'doing their job'. All of the staff were very helpful. The room was exactly as we expected and perfect for our weekend stay. I have already recommended this hotel to others who have already booked their stays and I will be going back to Amsterdam in the next month and intend to stay again ! Thank you for a great hotel ! They are hard to find ! Lisez la suite

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We just stayed the evening here on our way back from Turkey and the hotel and staff were great. The breakfast buffet is just what we needed before our travels back! Highly recommend it!

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I booked this hotel blindly with no knowledge of Amsterdam (first time traveller there) or the location of the hotel. This hotel surpassed all expectations entirely. The concierge was knowledgeable on the happening spot like restaurants/bars and recommended me a good list for saturday night. The hotel's location was perfect. Right across the st from […] Centraal Station and the tram stops, and within walking distance to all attractions. The room was a good size and the bed was extremely comfortable. I had the buffet breakfast on the sunday and it was okay but nothing to write home about. The lobby bar is trendy and a nice spot to have a drink before going out. The only suggestion I was say which would make the room better would be to have an Ipod docking station or similar radio to plug an Mp3 player in as the only music available was on the TV but I couldnt seem to get it to work. Lisez la suite

Perfect location!

recently stayed at the park Plaza Victoria Amsterdam for three nights on a first time visit to Amsterdam. The location is fantastic, literally across the street from the Central Train Station and near EVERYTHING. It appears that the Hotel was several different ones before consolidating into one massive complex but that doesn't impact the great service […] and clean rooms. We arrived and were treated well and the conceirge services were always pleasant willing to offer advice when needed. The room was clean and very well appointed in a modern style and and had a great shower. Didn't eat in at the hotel, who would when you have so many options right outside your door! Lisez la suite

I took my mum to Amsterdam for the weekend for her birthday, and so I was keen to get a nice hotel as this was a special treat. I was not disappointed with the Park Plaza. The Hotel was lovely inside, very clean and plush and felt very luxurious! The staff were very polite and helpful. The room was lovely, came with (expensive) mini bar, flat screen […] TV which played music channels aswell, clean bathroom, hairdryer (which was fine) and a safe, which came in very handy. The one and only little negative was our room had a strange aroma, however it was hardly noticeable after a few mins and the window open for a while. The hotel is opposite Centraal Train Station and is right opposite the drop off point for the coaches transporting you from Rotterdam ferry terminal! It's less than 5mins walk to the main area with bars, restaurants etc, but far enough away that you don't hear a thing at night. It's about 15min walk to the museums, but you hardly notice the walk as there is lots to see on the way. Oh and it's roughly 10mins from the Red light district too! I would recommend Sara's Pancake House near Anne Franks house if you are there! Yum! The Brasserie in the hotel looked lovely too, if not a little pricey, but I can't comment on the food as we ate out. Overall the hotel is excellent and I would highly recommend it to anyone. Lisez la suite

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Location was second to none and the staff were lovely I was there with my sister and we loved sitting in the bar at the end of the night and day of sight seeing. One little thing thought we booked the room over the internet and were disappointed it was so dark and dismal, just one little window and the lighting was very bad. We'd go again but not […] back to that particular room so be warned if you're booking on line. Lisez la suite

the hotel & location was excellent our only complaint & it is a minor one was the smell in the lift area other than that it was a pleasant stay thank you

Very satisfied with the rooms,the location. i stayed in one of the urban twin rooms n it was very comfortable.the location was beside the train station and the shopping was good . overall very pleased. if there was one surprising thing it was that i had to pay for the gym and sauner use .

My wife and I stayed in the hotel for her birthday weekend...We arrived at 1am and were directed to our 'superior' room. The room was comfortable if a little pretentious in the urban wing... Could have killed for more light!..placed the do not disturb sign on the door and went to bed...At 2.30am a man entered our room without knocking and absolutely […] terrified us!...he said he was security and apologized. I can only assume he was attempting to let someone in their room and he thought it was ours!?!...anyway this totally ruined our break and neither of us could relax at the hotel.. Totally unacceptable...I spoke to the front desk the day later but I just got a blank look...Trust me, I did not dream the event. Room wast cleaned at all over the three days, nor was the tea/coffee replenished. As it goes the hotel is very central just across the road from the train station....Didn't eat there (If I wanted to pay 30 Euros for a breakfast I would like the dutch beach volleyball team to serve it!). there's a MacDonalds just around the corner, there's also a pasta bar 50 yard down the road that'll do a full English for 4.95.. This place has so much potential, it is just a crying shame that we didn't get to see it.....Amsterdam is such a beautiful city..and deserves better!.... Lisez la suite

I've stayed in this hotel several times in recent years and it has always been excellent. From check-in, room quality, leisure facilities to restaurants I've never been disappointed. The staff are always helpful & very efficient.