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01 57 32 36 09"Near Garnett Station and Downtown"Avis d'un client Hotels.com envoyé le 23 févr. 2013
The hotel was clean and staff were nice. Located at a couple of hundreds of yards away from Garnett station. You can easily walk to downtown (should take about 15 mins). The neighborhood could be better but it was OK.
""Avis d'un client Hotels.com envoyé le 21 janv. 2013
A l origine nous avions réservé dans cet hotel pour etre pres de Stone MountainPark. L accueil est sympathique et le concierge fait des efforts du fait que nous parlons seulement l américain basique. La chambre est correcte propre et calme, au rez de chaussée. Arrivés tardivement nous avons pu aller boire un bière et prendre un snack à un bar grill tout proche qui nous a été indiqué par la réception. Accueil sympathique là aussi. Le rapprot qualité prix est excellent.
"EXCELLENT HOTEL PLEIN CENTRE VILLE"Avis d'un client Hotels.com envoyé le 11 janv. 2013
TRES AGREABLE
Avis d'un client Hotels.com envoyé le 16 déc. 2012
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 11 déc. 2012
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Sheraton Suites Galleria-Atlanta possède un restaurant sur place. Un service en chambre (horaires limités) est disponible.
Une piscine couverte et une piscine extérieure se trouvent sur place. Les infrastructures de loisir incluent également un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
They reserved large sum of credit (1451 dollar) from the credit card when I used the phone globally as insurance, however I didn't use phone with this large amount of money taking into consideration that the transfer takes time to return to my bank account even after checking out.Avis véridique Hotels.com
"great stay"
I loved every moment every second of it do not be alarmed by all of the bad reviews this hotel was wonderful it was clean nice friendly atmosphere and the food was great.the beds were huge and soft the rooms were very cleanand lots of space. You will love this hotel and you will enjoy your stay.Avis véridique Hotels.com
Réponse de la part de Sheraton Suites Galleria-Atlanta Thank you for your comments and positive statements pertaining to our hotel and Staff. We apologize for any inconvenience the music you heard while in your room. You did notify our front desk staff on this and we did not find music coming from any of the guestrooms. We did determine a few days later that the sound may have been coming from the outdoor/indoor speaker of the pool area that may have had the volume turned up slightly to high and was heard in the late or early hours. Again, please accept our apology for anything that might have disturbed you during your stay with us.
"Not the best but not the worst either"
Normally when you go on vacation the staff at the hotel try to wow you. The hotel was pretty nice but there wasn't even attempt to wow or amaze, just no effort at all. Pretty bad since we came to the south to experience some southern hospitality. None here......Avis véridique Hotels.com
"Great hotel"
This is a very nice hotel to stay in. Friendly staff and very clean. The only negative was that i could hear music from another room late at night for both nights i was there. It wasnt too loud though.Avis véridique Hotels.com
Réponse de la part de Sheraton Suites Galleria-Atlanta Thank you for your comments and positive statements pertaining to our hotel and Staff. We apologize for any inconvenience the music you heard while in your room. You did notify our front desk staff on this and we did not find music coming from any of the guestrooms. We did determine a few days later that the sound may have been coming from the outdoor/indoor speaker of the pool area that may have had the volume turned up slightly to high and was heard in the late or early hours. Again, please accept our apology for anything that might have disturbed you during your stay with us.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great location!"
Had a great stay! Staff was first class! Room was very comfortable and large but it needed some minor repairs. Directly across from The Galleria, where the show I mwas vending at was being held. Would definitely stay again!Avis véridique Hotels.com
"Hotel needs serious upgrade"
I lived in Alpharetta for 6 years and we go back because my 13 year old daughter was born at Northside Hospital. We stayed here before in 2008. I don't think they have updated it since then! The door looked like somebody tried to break it in, the beds where hard as rocks and the room was dirty. Their obviously having crime issues. You have to use your […] room key to use elevator and to enter and exit parking garage. I wouldn't stay there again! A lot nicer Hotels in the area to choose from. Lisez la suiteAvis véridique Hotels.com
it was asomeAvis véridique Hotels.com
"Great!"
I loved the hotel, hated having to make U-turns all the time though because you can only get to it from one side of the street.Avis véridique Hotels.com
"Great location and room"
The location of the hotel allowed me to walk to my conference in the Cobb Galleria Centre and was also close to many dining and shopping options. Parking was easily accessible. The room was spacious, comfortable and filled with modern amenities. Staff and breakfast could have been better.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"an elevator nightmar"
We were stuck in the elevator upon arrival for almost 3 hours, between 2 and 3rd floor with one other person and our suitcases! The elevator expert was not called 'till a good 2 h after we got stuck! The compensation was not exactly generous, except for some food and upon pressing them free parking. The points for a future free night stay at any of […] there hotels we refused for obvious reasons. Sofa in living room impossible to sit on, door between the bathroom & bedroom did not close. Lisez la suiteAvis véridique Hotels.com
"Nice and comfortable"
I stayed here for 5 nights while attending a show at the nearby Cobb Galleria Center. The staff was great, and my room was in good shape. It was nice to be able to shut off the bedroom from the living room because that eliminated hearing any hallway noise at night. Overall one of the nicer hotels I've stayed in for the price. Only negatives are that […] they charge extra for internet, and the neighborhood is not at all pedestrian friendly. Basically you can use a convoluted walking path to the Galleria or to the Cumberland Mall, but don't expect to walk any further than that. Lisez la suiteAvis véridique Hotels.com
"Cousins Weekend"
The service was excellent the entire weekend. The hotel was clean however the hallway smelled. There was a guest on my floor with a dog and you could tell when he had been in the hallway. There was construction on the highway near the hotel that caused traffic but overall a great area with lots to do.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Close to convention center"
We very much enjoyed the Sheraton Suites. Room was very roomy and set up nicely. We would stay there again. Was extremely clean as well.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Front desk staff not compassionate.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Hotel is conveniently located to highways, restaurants and mall. However, the shops in this mall are not upscale like Lenox Square mall. The biggest downside to this hotel is that it was allowed to fall into disrepair. Several things were defective or broken - bedside light, remote control, refrigerator plug loose, serious door peeling. The front desk […] people were friendly enough but every action that was requested went unfulfilled. Lisez la suiteAvis véridique Hotels.com
The couch and chair in the room were very worn. Otherwise the hotel was good.Avis véridique Hotels.com
"Great Stay!"
Very nice! Great suite! Clean, comfortable.Avis véridique Hotels.com
I was given a handicapped room. If you need one; this is a great service. Fortumately, I do not need one, but the low showers, wardrobe hangar, etc., were inconvenient for me.Avis véridique Hotels.com
"Business traveler"
Tempature was hard to regulate. Looked like the hotel had aged since was there a year agoAvis véridique Expedia
Réponse de la part de Sheraton Suites Galleria-Atlanta Thank you for your comments, we apologize for the challenge with the temperature within the guestrooms. I have made our Chief Engineer aware of possible issues with our heating systems in the guestrooms and he has highlighted it on his preventive maintenance check list.
"Excellent Hotel and Area"
Loved it here. Rooms are beautiful, staff is great. Sheldon, the bartender is awesome!Avis véridique Hotels.com
Everything was great! Great location and rooms were very clean. Also, the bed was like sleeping on a cloud and they gave you plenty of pillows!Avis véridique Hotels.com
Nice Hotel, great people. Food prices on the high side. Shower room needs remodeling, room sofa warn out and needs to be replaced.Avis véridique Hotels.com
"not good as a Sheraton"
when we got to the hotel, there was only one person working at the desk, and it took us a long time to check in. it was hard to figure out the way to get the elevator moving. I was holding my son and had to run back to the desk twice and the staff were indifferent. when we got into our room, the coffee machine was broken. I tried to call guest service, […] and waited for literally 20 minutes for someone to answer. i made 2 phone calls using the phone in our room to my husband who were getting food from PF Chang's near by, the next day they charged me 20 dollars for altogether less than 10 minutes call. I couldn't believe that hotel was a Sheraton. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Love love itAvis véridique Hotels.com
Nice and quietAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"No complaints"
This was the perfect stay for me. I have no complaints whatsoever about my stay at the Sheraton. Everything from the service at the front desk to the room was great. I plan on staying here again the next time Im in Atlanta.Avis véridique Hotels.com
"Atlanta Visit"
Overall my wife and I enjoyed the stay. The room was very comfortable. The only issue that I have is the dificulty in using the elevator. The room key function to operate the elevator was quite confusing.Avis véridique Hotels.com
"Comfortable and Convenient!"
Great service and extremely comfortable stay. Very convenient location.Avis véridique Expedia
Réponse de la part de Sheraton Suites Galleria-Atlanta Thank you for taking the time to list your comments. We hope you will use our hotel again during your next visit in the Atlanta Area.
"Perfect Place to Stay"
From the time of my arrival until my checkout; I was treated as an important and valued customer. The hotel was very nice; very clean and I felt safer than I've felt at a hotel in years. The only negative (in my opinion) was being charged for use of the internet in today's climate.Avis véridique Expedia
Réponse de la part de Sheraton Suites Galleria-Atlanta Thank you for your great comments, we will make sure the staff review your comments.
"Great value!"
Great service, friendly & helpful staff, decor becoming a little dated but otherwise great.Avis véridique Expedia
Réponse de la part de Sheraton Suites Galleria-Atlanta Thank you for the positive comments. Our staff will be happy to view your great comments. We hope you select our hotel during your next visit to Atlanta.
"horrible stay"
I was staying in October, so overnight it got unbearably hot in the upper level room - so bad that I was sweating and unable to sleep - the staff had no solution for me other than moving my room at 3AM! They couldn't even get me a fan since "they were locked up and maintenance was home". It was awful and I won't stay there again. This was par for the […] course in a dirty room with peeling wallpaper, moldy tiles, cracks in the floors and stained carpet and bedding. Lisez la suiteAvis véridique Expedia
"Nice Facility"
Clean room, good rates, easy accessAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Needs a lil updating."
Carpet was kinda worn lookn & furniture was old. I was expecting better from a Sheraton.Avis véridique Hotels.com
"Excellent"
The workers at the front desk was awesome. Help me greatly and referred me to a great restaurant. The rooms were cleaned and the views was breath taking.Avis véridique Hotels.com
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