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"Emplacement stratégique à proximité de Times squar"Avis d'un client Hotels.com envoyé le 7 mai 2012
Hotel vieillot mais relativement propre. Personnel agréable à la disposition des clients. Emplacement idéal à promité des différentes lignes de métro , de la Vème avenue, de Times SQuare. Pensez à réclamer des serviettes de bain qui sont distribuées au nombre de brosse à dents présenté dans la salle de bain.
"A 10min de la 5ème Avenue sans se ruiner..."Avis d'un client Hotels.com envoyé le 7 mai 2012
Hôtel agréable, petit déjeuner servit de 6h30 à 9h30 correcte (ne pas arriver trop tard), station de métro ( 39 Av ) à 3min à pieds qui vous mène en 9min à la 5ème Avenue. Chambre spacieuse et bien équipée.
"Super bien situé à 2 pas de time square"Avis d'un client Hotels.com envoyé le 7 mai 2012
La serviabilité du personnel , la situation géographique de l'hotel ainsi que sa salle de fitness
"BEL HOTEL BIEN ORGANISE A UN EMPLACEMENT PRATIQUE"Avis d'un client Hotels.com envoyé le 7 mai 2012
NOUS AVONS APPRECIE L'ACCUEIL, LE CADRE, LA SITUATION GEOGRAPHIQUE A L'ANGLE DE LA 10EME AV. ET DE LA 42EME RUE, LA TERRASSE, LES REPAS, LA CHAMBRE FONCTIONNELLE ET TJS TRES PROPRE, LA PETITE CUISINE COMMUNE A CHAQUE ETAGE, LA DISPONIBILITE DU PERSONNEL; NOUS LE RECOMMANDONS SANS HESITATIONS
"Excellent hôtel"Avis d'un client Hotels.com envoyé le 7 mai 2012
Très satisfaisant pour l'hôtel et ses prestations. Seul bémol : la durée des trajets en bus vers Manhattan ...
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
After a long day of exploring the city, indulge yourself with a relaxing treatment at the Lucerne's in-house spa. Treatments include traditional and hot-stone massages, facials, and pedicures. In-room treatments are also available.
Nice Matin - The Lucerne's elegant lobby connects to this acclaimed bistro, serving French-Mediterranean cuisine for breakfast, lunch, and dinner. Dinner items include Duck Magret, 5 Napkin Burger, and a fixed 3-course menu. The bistro, with its cozy unpretentious atmosphere, is a favorite among Upper West Siders.
Room service - Available 24 hours a day.
Keep up with your workout routine at the hotel's fitness center, open early morning till late evening. Equipment includes treadmills, stationary bikes, and weight-training machines. Central Park and Riverside Park are both within close proximity for scenic walks and runs.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Les bâtiments se disputent la vue sur Central Park, dont la valeur est estimée à plus de 528 milliards de dollars. Ses 340 hectares regorgent de surprises. Vous pourrez y découvrir un château, un zoo, plusieurs lacs et une obélisque égyptienne. La ville qui ne dort jamais a néanmoins besoin de calme : le parc propose six espaces de silence, dont le monument Strawberry Fields dédié la mémoire de John Lennon.
Tous les hôtels à New York"Hôtel The Lucerne"
Très bel hôtel même si la déco est assez vieillotte. Attention , les chambres sont mal insonorisées et le bruit de la rue est assez dérangeant. A recommander tout de même car le quartier est très bien. L'hôtel est proche de Central Park. Beaucoup de petits restos sympas dans les alentours et la station de métro est à l'angle de la 79 ème.
"Très bon hôtel tranquille et agréable à recommander"
Hôtel avec une belle façade, beau lobby, accueil sympa, chambre au décor pas trop chargé, belles photos et peintures dans les chambres. Lits très confortables ! 2 lits doubles pour 4, salle de bain petite mais fonctionnelle. On entend pas la rue, silence ! Bref, impeccable quand il s'agit de faire un break loin de l'agitation de NewYork ! Petit bémol, […] accès internet payant, ce qui est un peu mesquin… et une clim pas facile à régler… sinon impeccable. Lisez la suite
It was the first time we stayed in the Upper West see of NYC - Good location and nice hotel for the price. W+Easy walk to Central Park. Quick ride to the East Side and museums and shopping.
The Lucerne was perfect - the room was spacious and beautifully decorated. The staff was very courteous and the gym was very well equiped.
"The hotel met all expectations."
The hotel was exactly as presented on their web site. I felt very safe both in the hotel and the neighborhood. The front desk personnel and bellmen were curteous and helpful. We ate in neighborhood restaurant and were very pleased. We (two women) felt comfortable walking in the park down to Columbus Circle and back (after dark) on Broadway. I would […] strongly recommend this hotel to friends and family. Lisez la suite
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"Very clean, quiet, and great location"
This is the second time we stayed at the Lucerne Hotel, and we were very pleased with our stay. The hotel is extremely clean, and it was quiet even though there were numerous guests. The hotel restaurant Nice Matin has a wonderful breakfast menu. We will stay here again when we return to NYC.
WiiFi not working
"Dissapointed"
I stayed four nights, and was not impressed with the room. The bed was not clean, there was hair on the sheets. I would suspect that the bedding was not changed prior to our arrival. We came from Australia and needed to borrow or buy a plug adapter. The desk staff would not help us with a plug nor did they offer any advice as to where we could purchase […] one! We bought two tickets for the Broadway show Wicked, $60 seats ended up costing us $180 each plus a $60 booking fee. The tickets had to be picked up at the Sheraton Hotel! Pretty poor service we thought. Lisez la suite
"Near two fantastic breakfast restaurants"
My all- time favorite place for breakfast is Sarabeth's (1/2 block) and now a new Cuban discovery, Con Leche (1 1/2 blocks). Lucerne is all i'd want in a hotel where my stay is focused on the city itself.
"lucerne's convenience"
Nice- Matin restaurant- we hardly ventured elsewhere for breakfast,lunch and dinner and post theatre needs--inspiring good food. helpful concierge. Walking distance to 79th st. Subway to theatre.
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"Very good experience."
Overall a safe bet. No bad surprises. Wish they would convert old heavy bed spreads to new down comforters.
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"Great little hotel in a great location"
We loved the Lucerne! The bell service was great, self parking nearby was reasonable (make sure you tell them you are from Lucerne if they say they are full). Nice Matin, the French restaurant downstairs was great - we had a fantastic dinner there, but didn't try the breakfast. The bagel place across the street was our preferred breakfast stop. The […] hotel is in an old building, so it has its quirks, but it was exceptionally clean. The location is fantastic - in a very safe residential neighborhood with plenty of dining options, close to #1 subway, which takes you straight to Times Square and downtown, and right behind the Museum of Natural History and Central Park. We stayed here with our two kids (9, 12) and would definitely look to stay here again if/when we return. Lisez la suite
"The Hotel Lucerne"
Excellent
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"Lucerne Stay"
I would recmmend this hotel with great enthusiasm. My stay was relaxing and the hotel management and staff were extremely helpful and courteous. The food delicious!
"Great Hotel in Upper Westside"
Great location in upper westside, convenient to subway and great restaurants. Nice Matim is attached to the hotel and is okay, but I would recommend walking one block to Sarabeth's - fantasticfor breakfast!
"The Lucerne great location for the price"
Charming hotel with lovely cafe next door. Close to many museums , restsurants and the park. Our room was on the 10 th floor and a bit noisy with banging pipes from heat or water lines. ..? We also noticed the bathroom sink had a leak on the cold water handle, but only a few drops. Traffic noise was noticeable too but typical of older hotels. The staff […] was very pleasant and helpful. The beds were clean and comfortable. Loved having the NY Times delivered every morning! Great neighborhood. Overall, we liked the convenience of the location and would probably stay there again Lisez la suite
"Hotel Lucerne"
While our stay at the Lucerne was comfortable and location wonderful, my experience at check in was not. We arrived at 3:45 Sat. afternoon hoping to check in, leave our car and expediently head down to the village to meet family. Unfortunately it took an especially long time to do so. The hotel clerk kept searching for an available room. While waiting, […] at least 2 other customers helped by another clerk, were given keys to their room and happily left the lobby. It occurred to me that perhaps the true hold up was because I had booked the reservation on line with Hotels.com. Maybe the Lucerne gives preference to customers paying full price. Lisez la suite
"The Hotel Lucerne in NYC - a great little hotel"
The Lucerne is a great little hotel in a great neighborhood. Just one block to the 1,2&3 Subway and just around the corner from a dozen good restaurants. three blocks to Central Park & Riverside Park. Elizabeth the Concierge was very helpful in getting flowers delivered to our room as a surprise for my wife. We have stayed there many times and look […] forward to staying again. Mark & Linda F., Spring Lake, New Jersey Lisez la suite
"The Lucerne- Great spot for Columbia Univ parents"
We have stayed here a couple of times now, and it has been great. It is an easy spot to drive to in NYC and have valet parking. It is right near Zabar's, a very fun kitchen and grocery store. Very close to Central Park and Strawberry Fields. The best part for us is the ease to jump on the subway and head a few stops up to Columbia where we have a student. […] The restaurant next store has a delicious breakfast, and there is wonderful wine bar around the corner called Tolani. The staff, and Conceirge are very helpful at the Lucerne, and make staying here a pleasure Lisez la suite
The hotel had good accomodations and service, the location was convenient for access to NYC attractions and eating establishments.
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"Lovely Hotel"
Lovely hotel, everything was great. One small negative observation, the tiny closet was useless. It was not even deep enough to hang a coat!
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"Comfy home in the UWS"
Super friendly staff, great location (9 block to Broadway buses and subways, 3 blocks to Central Park). Arrived at 10 pm on Fri, installed ourselves in the Nice Matin cafe downstairs for wine and cheese = perfect. Sarabeth's is a block away for yummy breakfast. Room impeccable. Yes, small by modern standards, but quite acceptable for this 50ish couple […] for the weekend. No razzamatazz, but they deliver the basics here perfectly. Will definitely stay here again. Lisez la suite
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"Short but great stay"
We loved the location of the hotel and the friendliness of the staff, plus parking was reasonably priced and fairly easy.
Great hotel, great service, and in a fun neighborhood. Close to the 79th street subway station
We were especially impressed with the courtesy and the efficiency of the hotel staff. We plan to use the Lucerne on our follow-up visits to NYC.
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"The Lucerne in New York City, upper west side"
Based on one nights stay I would return here in a heartbeat. Even if it is a bit out of the way I would make a point of spending the night here. Things were just as they should be at this hotel. The room was small but very adequate and clean. All hotel reps were kind and very willing to help. Right next store is a great bistro where the chef knows his […] craft inside and out. I am a chef with very high standards and The Lucerene and the next door bistro exceeded my expectations. Lisez la suite
"Good hotel, but has seen better days"
We stayed here for three nights just before Christmas. It was our second time at the Lucerne, and although I would still consider it a fairly good hotel, I think the overall standard has definitely taken a turn for the worse. The first room we were given was a pokey shoebox next to the lift with a view of a wall. It was awful and we were very disappointed. […] When I complained, the receptionist was very helpful (all reception staff were extremely helpful throughout our stay) and we were given a different room. This was a lot better, so we were pleased with that, although if you are a light sleeper I would recommend that you get a room that does not face Amsterdam Avenue. On the whole, the staff were great, but the hotel is starting to feel a bit tired and although our room was comfortable enough I am not sure if I would return. Lisez la suite
"Hotel Lucerne"
I love the Hotel Lucerne. The staff are very friendly, the rooms are comfortable, there are great restaurants nearby, the subway is nearby, and it's in a great neighborhood.
"Great hotel in fantastic location"
This is probably the 10TH time we were in this hotel over last 20 years.Love the location and the hotel.
"Lucerne - nice but could have been more helpful"
The hotel and the room were very nice and clean. My only complaint is with the employees at the door sincewe were 3 women and no one offered to help us in with our bags or to help us put our bags in our car when we were leaving. We were trying to hail a cab in the morning and had to ask someone from the hotel for help, and he walked up the street without […] saying anything so we weren't sure if he was hailing a cab for us or not. I walked to him and asked him if the ABC studios were to the right and he said they were to the left and after walking that way we learned that ABC was, in fact, to the right. I don't understand why he wouldn't know that but nonetheless we headed off in the wrong direction. The employees at the front desk were very nice though. The ones outside weren't rude, just not helpful at all. Lisez la suite
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