Jolly Hotel Madison Towers - New York

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Hôtel très bien situé au coeur de Manhattan avec accès proche des transports en commun. Chambre très propre, literie confortable avec vue sur empire state building (Pas toutes les chambres), draps et serviettes changés tous les jours ! Nous sommes satisfaits de notre séjour. Seul petit bémol, le personnel n'est pas avenant comme cela est précisé dans […] beaucoup de commentaires .... Nous ne recherchions qu'une chambre sans autre prestation (Ni petit dej, ni service annexe ...), à prendre en compte si vous avez l'habitude de solliciter les services d'un hôtel. Lisez la suite

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Hôtel agréable très bien placé pour visiter à pied. Le métro n'est pas très loin. La chambre est très propre et confortable. Idéal pour découvrir Manhattan.

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Bien situé au coeur de Midtown, proche de 5th avenue, la bibliothèque et de Grand Central. Les prestations qu'offre la chambre sont limitées, cependant la salle de bains est très correcte. Chambre vraiment trop petite et vétuste.

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Facile d'accés et proche de tous les lieux touristiques, propre sans charme particulier notament mobilier et literie vieillots, bruyant (de l'extérieur et de l'intérieur)

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J'ai séjourné dans cet hôtel pendant 4 jours, dans une chambre standard (la réservation Expedia indiquait que le type de chambre qui me serait attribué serait celui qui serait disponible lors de mon arrivée, je n'ai pas été surprise que la réception ne me donne pas une chambre plus "luxueuse"). Chambre un peu vieillotte (ne ressemble pas du tout aux […] photos sur le site internet de l'hôtel) mais confortable et propre. J'avais un peu peur des bed bugs j'ai regardé à notre arrivée et au cours du séjour et heureusement je n'en ai pas trouvé. Personnel serviable. Bon rapport qualité prix avec la promo mais cela aurait été cher pour ce que c'est au prix régulier. Très bon positionnement, à 5 minutes à pieds de Grand Central station et de l'Empire State Building. Lisez la suite

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Très bon accueil.* Très réactif car j'avais envoyé un mail quelques jours avant le voyage pour savoir comment se rendre à l'hotel en transport en commun. J'ai obtenu une réponse très rapide et très détaillée. Propre. Relativement calme. Plutôt bien situé dans la ville.

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trés bon hotel!

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Pour le prix, la réception pourrait se targuer d'un sourire et d'une certaine amabilité. Ce qui est le point négatif sur cet hôtel

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La chambre n'est pas grande mais très propre. bien localiser tout ce visite très bien à pied. L'hotel est très serviable et a l'écoute de leurs clients.Si je retourne a New York surement je retournerai au Jolly Hotel.

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On check-in, staff called someone to say they had an "Expedia" reservation checking in. Got to my room--tiny room with an uncomfortable double mattress (hotel description mentioned potential upgrade to Queen/King bed--please don't hold your breath.) Room needs a real cleaning and TV didn't work for a while then starting working. Outside temp in NY was […] in the 80s, woke up in the middle of the night sweating, realized the AC was not functioning and was really just a large noisy fan. Staff didn't seem to care at all. Not impressed, would not go back... Lisez la suite

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Location of hotel was great 4 x 4 blocks from Times Square. Not terribly impressed with service. Wanted twin room was given double with roll away bed initially despite having booked 2 months in advance. Also had to pay for wi-fi.

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Service was wonderful. Room was clean and well maintained. Enjoyed my stay!

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Everyone was very nice at this hotel and the location was great but the hotel needs a complete refurb. The first room I had was like a furnace and the bed in the second was really uncomfortable. The curtains were black and I dread to think of the dust levels everywhere.

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I regularly stay at this hotel as it is a short distance away from our NYC office, and it's price give me the most bang for my T&E buck. This was my first time getting a standard room, and it was so small there was barely enough room to walk around the bed. The hotel is far from soundproof, so noises from Madison Ave and the elevator could be bothersome […] for light sleepers. All in all, the rooms are clean and modern and the staff are nice. Lisez la suite

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Closet sized room; horrible maid service; shower was not usable by 6'2" person

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First room they gave me was by the elevator, very small, and the heat was so high I had to turn on the air, but the noise of that was so loud I had to ask to change my room. The next room was ok, but not as clean as I'd like. Staff at the desk were very unhelpful. The only staff that were good were the man who brought our luggage down and stored it […] the last day and the door man who got us a cab to Penn Station when no cabs wanted to go there! (too close, not enough money). I had one packet of stale chocolate cookies from the in-room "box" (it wasn't cold) and they charged me over $4.00. Outrageous. I would not recommend this hotel to anyone and I question Expedia's rating of three stars. Some of the other sites did not give it that high a rating. Lisez la suite

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Convenient midtown location. Bathrooms are upgraded however they don't provide any amenities other than soap. Staff was friendly. In order to be competitive, they need to stop making you pay for internet.

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I don't get all the negative reviews. I had a nice, clean, well-appointed room and had no issues with service or temperature. The hotel's location is great, and the rates are reasonable. I will definitely be here again.

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Beautiful at 14th floor although I hear it wasn't so nice below 12. Staff are very short when asked questions. Only unpleasant experience I had. And don't use valet, park in garage across the street faster and cheaper.

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Great location- rooms are small but clean.

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Hotel was nice for the price. No complaints. Room was nicely decorated and we had a nice view of the city.

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I did not check in, and because I paid the rate in full I was not able to cancel and get a refund, therefore I lost money.

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We had a great time exploring the sights from this very centrally located hotel. Grand Central Station, 5th Avenue, the Empire State Building, Rockerfeller and Times Square are all within easy walking distance! We opted to book the room only (no breakfast) and tried out the many Diners and Delis nearby. The hotel staff were friendly and the room was […] cleaned daily, but if you are after a modern design the rooms will be to dated for you. One thing that was missing, especially during a cold spell in winter, was a tea/coffee making facility- though again there are many cafes around and you can grap a cuppa fairly cheaply! Lisez la suite

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I have stayed in a lot of NY hotels, none would get a 5 rating, even the fancy expensive ones. Reasonable rates, small room but adequate, I don't spend much time in the room, WiFi (not free), old TV but worked fine. My first stay there was not great, on a lower floor right on Madison Ave (great views but very noisy for me). This time I asked for a quieter […] room and got 12th floor, back of building, - not the greatest view but quiet. Lisez la suite

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Well we got what we needed. Be close to the city and sleep well at room. It just worked out perfect.

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This hotel has two types of rooms, standard- these are dark and not updated ( except bath) and updated. If you book a standard room you may be dissapointed. Upon check-in you may have an opportunity to pay $50 per night additional to upgrade. Also, the first room they assigned us was next to elevator shaft. We had to demand a different room and they […] finally, finally found one across the hall from the elevator instead of adjacent to it. We will not stay again unless prepared to pay premium for a better room. Location is great. Lisez la suite

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The hotel was fine. There was one serious drawback. The website listed the hotel as possessing spa facilities. Upon inquiring on this when checking in, we were told that they hadn't had those facilities for quite some time. Nobody at the hotel seemed particularly apologetic about that fact. Comparing this hotel's rates with others, we had picked this […] one because the spa made it seem like a great bargain. That was a disappointment.. And it was too hot in the room, and we couldn't control the heat. Lisez la suite

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the size of the room was way better than expected. you could actually walk around in it. nice. the bed was only ok - not horrible though. the room could have been cleaned more. I wouldn't walk barefoot on the carpets - they looked yuck. bathroom could have used more bleach. but again not bad. the location of the hotel was great. a/c - heater didn't […] work - thank goodness it was winter and we could open the windows to get some fresh air in. TV needed some help too. Lisez la suite

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I found the room to be dissapointing . The beds were uncomfortable, the room was so stuffy that I tunred on air conditioning in December. The building is located conveniently -- it wasn;t awful, but even with your discount it was way more money than it was worth.

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for the rate the hotel was good

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Hotel staff was professional. My first room had a bed that was sinking in the middle. I was given another. It was okay. The room itself was okay, decor very old, needs an update in the worst way. I am not eager to reserve a room there in the future. I travel to New York often, 6 times this year, so I have seen upscale, middle of the line and this hotel. […] I'm not sure. Lisez la suite

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This has got to be the worst hotel I have ever stayed in. The doorman just stood there with his hands in his pockets while we struggled with our luggage out of the cab. The front desk was standard service. When I took one step off the elevator and there was the door to my room. When I opened the door I think I just stood there with my mouth wide open. […] There were two twin beds, but looked more like prison cots. The room was only about 75 sq. feet. I went to turn on the lamp and it was so wobbly that it fell onto the floor. I did not unpack and headed back to front desk to demand a new room. First they said they did not have any. Then I insisted that as a single woman traveling alone, it is a big liability to have my room door right off the elevator. They did change the room finally. The new room was not much better. One full bed which they call Queen. I will never stay there again. Its not worth the couple of dollars you may save. EVERYTHING is extremely outdated. The bedspreads were so faded I think they have never been changed. This is not a charming hotel as they would like to call it. Its, dirty and outdated and the staff was not friendly at all. The first day they came to clean my room they left wet towels in my tub, I am not even sure they changed the sheets. So end of story......This place is not JOLLY at all. Lisez la suite

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Though this hotel is and will never be the Ritz, it served its purpose perfectly, as somewhere my girfriend and i could base ourselves. The location was perfect an the bed was comfortable, we would defiantly return there and plan too in the near future, I have stayed at a few NY hotels and this one is the best of the mid range bracket!!! Book it, it […] won't let you down Lisez la suite

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Booked a long size be with a walk In shower, received a queen bed with a refine bathroom, bit Def not a walk in. Room was nothing like advertised, and fell short of our expectations. Secondly, staff was neither friendly moral helpful. When asking for directions or help hailing a cab we were left to our own devices on two seperate occasions. The only […] great part about the hotel was the location. The people on the street guided us to our destinations; which were minutes from the hotel. Lisez la suite

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Small rooms, front desk people seemed uninterested in helping, room was either too hot or too cold, there was no way to control temperature, location was loud, shower small, wouldn't stay here again!

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I was very disappointed in the original room i was giving. Not quiet what I was use to. I had to upgrade to a deluxe room and even then it was better but not what i was use to.

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I 100% regret staying at this hotel. The rooms are small, smelly, and dirty. The hotel is old and the walls are this. You can hear everyone. The water heater broke the other day in the morning. I come to NYC often but will never stay here again and won't recommend it to anyone either.

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Simple rooms, but clean. No complaints. I did not have problems with the staff that other reviewers did. I thought staff was friendly. Great location; walk to theatres, time square, Rockefeller Square, 5th Avenue shopping. Great value for price. I would stay here again.

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Filthy room, terribly rude staff. Would never go back to that dump.

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This hotel was great in most respects. Great location and price and the staff was friendly and the room clean. The only issue was the heat in our room was like a sauna. It was late Nov, but we had to turn on the air conditioning and open a window for the room to be bearable. We were there only 1 night so it was not that big of a deal.

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