Embassy Suites Mandalay Beach - Hotel & Resort - Oxnard

As a frequent business traveler, I typically don't answer these surveys however I have to share how happy I was at this hotel. I rarely say that a hotel was nicer than it's pictures but this one was. It was a beautifully designed room and the view was also great. The staff was also amazingly friendy. I wish this was more than a turnaround trip as I […] would've loved to enjoy this hotel longer. Lisez la suite

It was wonderful. I take an annual trip to this Embassy Suites. The hotel has completed a lot of upgrades since last year this time. The only constructive criticism I have, is that the Surf Room (where breakfast and cocktail hour are served) needs some work; a bit drab and uninspired.

When we went the weather wasn't that great but the hotel is beautiful! The breakfast was good for a free breakfast. And I like that you get free drinks and snacks at the reception. The pool was wonderful and rooms were very clean and in the middle of a renovation to make them even nicer. Over all I'd love to go back again.

I got much more than I expected with this hotel - its a beach front resort that doesn't come across this way until you pull up at the front door. Would gladly have stayed longer.

No hot water during my stay. Advertized as "ocean view" but no suck luck

The "Mandalay Bay Embassy Suites" has been our break from the city for 15 years. The staff are cordial, helpful and go out of their way to make our stay as comfortable as possible. Over the course of the last few years, I will generally reserve 2 or 3 rooms , so that I can have as many Family members as possible join us to see why we stay here. On the […] average , my Wife and I stay here at least twice a year. Lisez la suite

This hotel remains at an average rating due to the construction and renovations currently in progress. We will likely return after the work has been completed, when that rating will return to 4-5 stars. Based on other reviews here and on Yelp, we chose a higher end room to avoid being placed in a part of the hotel that was being worked on. Our partial […] ocean view room was very well appointed and the ocean view was exactly as advertised (looking straight out, we had a view of a residential neighborhood and parking lot; to the right one could make out the ocean over the sandy hills). The only complaints- the hot water fluctuated hot and cold during a 10 minute shower and there were no washcloths provided. Breakfast was included in a central location that was mobbed with rude children who cut in line and parents who failed to control them. Go to breakfast early if you wish to avoid long lines, poor guest behavior, and screaming level noise. Despite our dining at 9a (breakfast on the weekend is served until 11a), there were still plenty of options as the staff kept everything well stocked. If we had children, I doubt we would have been phased, but as a couple traveling alone - it was one of the less pleasant parts of our stay even with deliciously fluffy pancakes. As to service, that part was superb. From Nick at the check-in to the many construction workers and maids we encountered, all greeted us verbally and made sure we did not require anything further. This resort will be a gem once the construction has finished. In the meantime, if you can handle the noise level of unsupervised children, this is a great deal with lots of activities and close to the beach. Lisez la suite

We booked an ocean view room and when we arrived they said it was a regular room. It was 11:30pm so we took the room and the next day we spoke to the manager and he said the same thing and refused to change our room unless we paid an extra 50.00 for each night. They were remolding the rooms next to us hammering and sawing until 8pm. We felt the management […] was unconcerned about our issues. We will never come back to this Embassy Suites. Lisez la suite

The line to check in was extremely ,we waited over 30 minutes to check in. We forgot our phone chargers in our room and called the hotel that very same day and they were not able to help us. They actually questioned if we indeed had left them behind. Til this day we have not heard back from them.

check in was fairly easy.the front desk was relatively busy,clerks took time in making sure everyone had their own time and made sure things were explained. i reserved a room for a couple under my name and they got there before us from las vegas and i was so thankful they were checked in lest they would have waited hours by the time we got to oxnard. the […] girl that was at the parking gate remembered why we were in oxnard at check out time which really made us feel special because she remembered.we were not a loud or obnoxious group that we would be an unforgettable group. we loved our room which overlooked the ocean. would you please remind your housekeepers to please knock on the door before using their keys to enter rooms.please remind them that even though there is a designated check out time,it is rather embarrassing for the guest and the housekeeper to walk in on guests who would be doing something that they do not want others to see. our stay was great,i strongly recommend this hotel.infact,i will be going back to this hotel on spring break to show my kids and my family the great experience i had in feb. Lisez la suite

After 5 hours of driving with two young children, smelling urine in our hotel room was not a welcoming sign. We called the front desk twice before someone came. Because the housekeeper couldn't smell anything herself, she made no attempt to clean the rug. Instead she started spraying air freshener. The hotel was booked so we couldn't change rooms. The […] next morning we woke up to find a shattered light bulb on the balcony. It took housekeeping two days and two calls to the reception desk to get someone out there to sweep it up. Housekeeping is the worst I've experienced and deperately need to be trained again!!! Fortunately, the rest of the hotel was very nice. Awesome location. Lisez la suite

Love the hotel. Price was reasonable given the room and view. However, check in was a little awkward. Nobody was allowed to check in early (never experienced that at a hotel before). That lead to a long line and wait as everybody rushed to check in at 3:00. I've read other complaints about this issue. Also, surf room could use something as simple as […] stringing some lights on the ceiling to add a little ambiance. Surf room is kind of bland. Lisez la suite

It was surprisingl awesome. I read some other reviews before booking at Embassy Suites and noticed that people mentioned that the property is old. We actually got a newly renovated room. The room itself was really spacious and ocean view was awesome. However, it was a bit lackluster. Management can definitely think about adding some more colors to the […] room. But otherwise everything went great. Complementary breakfast was one of the best. They even have a drinks happy hour in the evening on the house. It was one of my best experiences. Can't recommend enough. Lisez la suite

We were right on the beach. If you want ocean view, ocean front, or even just being there, you are only a few feet from the ocean. Leaving the window open even when it was cold was enjoyable to just listen to the ocean and the waves crashing against the shore. We are definately going back this summer.

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This hotel sits right on the ocean & is a easy walk to the surf. Our third floor ocean facing room allowed for a spectacular view of the ocean, it's waves & the sunset. The hotel staff were very pleasant & accommodating. Dinner at the hotel was great. Many fine restaurants in the area for outside dining if you choose to dine out.

Loved the hotel only downside was paying for parking.

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Great location, right on the beach. Rooms were large with two full bathrooms. The only bad part of our stay was breakfast. The breakfast line was a mad house! Super long, slow moving line for a hot breakfast.

Without even asking, the hotel upgraded us to an ocean front room! I have stayed here many times in the past, and have always been satisfied! The only disappointment was that if you want a spa service, they were unresponsive. I left messages to make an appointment (which the hotel services out) and never received a phone call back. The hotel did say […] that they were going to end their contract with the company. Lisez la suite

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The location and grounds of this hotel are nice but beyond that there is NOTHING to recommend it. Our room smelled musty. Some kind of water ran all nite from the vent above the mini bar. All the faucets leaked. Not enough water pressure to run a bath in under an hour and then it would be cold. All the fans were filthy. If you looked behind the bed […] and nitestands...very dirty. Towels the quality of a motel 6. No maid service on Thanksgiving Day. Our bedroom remote had no batteries. Light bulbs burned out in the sitting area. Do not waste your money. Holiday Inn down the street is MUCH better. Lisez la suite

My wife, son and I stayed here a few nights to get out of the LA craziness. The room was clean and not in disrepair, but there was a vomit smell that would come and go and it seemed to be coming from the bar area. It could have been coming from the heater vent above. We loved staying right on the beach and within walking distance of an awesome playground. […] The food at the Capistrano was very good. The surf was great and not crowded at all. I saw only one other surfer one day. Overall, it was a good value and it seems that the hotel was in the process of renovation. Lisez la suite

We decided to book our wedding weekend there, having never been there. On arrival ,The staff that greeted us n our family needs some better training in customer services. They weren't welcoming at all, and even rude to some of our family. ASIDE from that, we were blown away!!!! The other staff members we encountered were super helpful! The rooms where […] nice! The breakfast was great! The resturant food was SPECTACULAR!!!! we ate there everynight! We had about 6 rooms there between all our family and everyone was happy! We will DEFINITELY be returning!!!!!! Lisez la suite

We selected the Embassy Suites for it's beach access and relative short distance to Santa Barbara. Excited, but somewhat concerned as some reviews were not very positive about the rooms. We stayed 2 nights in this hotel/resort and overall enjoyed our stay. Yes, we agree that the rooms would benefit from a make-over (note: The staff mentioned that the […] remodeling would be completed by spring next year). But, the lay-out and space of the rooms was perfectly fine for a family with 2 young kids. Breakfast buffet (included) was very convenient and offered enough choices. The outdoor pool and hot tubs (2) amid very nice landscaping were enjoyed by all of us. Access to the beach is great. Unfortunately, typical for this time of the year, overcast skies and fog made it less appealing to spend all day at the beach. We had dinner at the restaurant one evening and were not really impressed with the service, food and prices (despite the overall good rating). Anyhow, we do plan to come back next summer to enjoy this resort. Lisez la suite

Really nice. Enjoyed our stay. Bed very comfortable room was large but dated. They are remodeling. Everyone friendly

Loved the amenities here, but the hotel is getting pretty run down. There was lots of grime and broken things in our suite. I hope they hurry up and remodel, because we LOVE this location. Great beach, great pool, nice fitness center, a couple of tennis courts. If they would clean up, remodel and improve the quality of the breakfast buffet back to what […] it used to be, this would be an AWESOME place. Lisez la suite

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THE ONLY PROBLEM WAS THAT WE GOT THE ROOM PAST THE TIME IT WAS 3:25 WHEN WE GOT THE ROOM, SO I TOLD THEM YOU WANT US OUT BY 12:00 BUT THE ROOM IS NOT EVEN READY SO THEN GAVE US AN UP GRADE VERY NICE THEN WERE SORRY BUT OTHER THAT THAT VERY NICE MY FAMILY LOVE IT AND THAT'S ALL IT MATTER TO ME.

I was here for work and wished I had my family with me. The grounds are beautiful, restaurant & free breakfast excellent. I stayed in a king suite and the layout was great. It was nice to have two bathrooms so co-workers (that I just met for the first time, but needed to meet with) didn't have to walk through my bedroom. I'll be back, but for fun this […] time. Lisez la suite

experience we had during our stay was fantastic, the hotel staf is one of the nicest group of people that anyone should ever have the pleasure to me at and be served bye. the beach an ocean views are quite spectular an the weather during our stay was absoulty fantastic All in all we were plesantly happy and suprized at the amount and veriety of things […] to do and see. Lisez la suite

Outstanding

I was visiting my son who is in the Navy and stationed at Port Hueneme. The Embassy was a very convenient location for that purpose. The entire staff that I came into contact with was very friendly and most helpful. The breakfast each morning was very good!

the hotel in general is fine, the room did not have a warming welcoming feeling, the rooms have to be updated with modern look. Felt humid and smelling. The color in the wall is not pretty for a hotel that 's so pricey, it's like a motel 6 look.

Embassy suites is a four star room, very nice, Too many kids in pool, and water too warm for lap swimming. Cook to order breckfast was a five on scale of ten. Nice beach.Deffantly a three star experience. Great hotel chose for kids.

The location is amazing, right on the beach. The view is wonderful, there are plenty of relaxing things to do. You get a free breakfast (slightly better than your typical continental breakfast, you get some hot foods) and free drinks and snacks (popcorn, nachos, or veggies) at happy hour. The pool is beautiful, and the gardens are well kept. There are […] plenty of outdoor games for the kids to do (baggo, etc). This is the kind of place you stay at if you'll be spending a lot of time outside. The rooms themselves are outdated and kind of ugly, our a/c didn't work, and no screens on the windows to keep the bugs out. The partial ocean view is a joke, maybe if you go outside on the balcony and stick your head really far out, you can see the ocean. Save your money and go for a garden view or go all out for an ocean view. But overall, I still have to say I'd go back because of how close you are to the beach and how relaxing it is. I just wish the price wasn't so ridiculous. Next time, I think we'll plan to go during the middle of the week instead of on a weekend. Lisez la suite

Very nice hotel with a very big pool and jacuzzis.

This was a very disappointing stay. Although the service was good, the condition of the room was not. We had 2 clogged drains which smelled of raw sewage. The plumber did his best to repair the clog (needing a very loud 'snake' !) but the problem was just too difficult to fix that late at night. We had to move rooms- at 11:30PM- and we were only given […] dinner credit for our trouble. (BTW- the dinner credit didn't even cover half of our meal!) Lisez la suite

Generally the service and condition of Hotel was good. Breakfast and happy hour was good. We stayed on the Ocean Front side and was a bit disappointed with the dresser drawers that were dirty with sand. I couldn't store clothes in them. Overall It's a good hotel and always fun to stay at.

We found out they are starting in October and hope to complete by Spring. This place is a great venue and we had a great time and very relaxing. The breakfast was enough to carry us through to an early dinner. Great spread...

Staff unfriendly-room felt like we were in a basement room- air conditioner didn't work- front desk staff had the personality of a roach! Save your money and find a GREAT place to stay but don't stay here!

Location is beautiful! Beach is fun for walking, running, building castles and flying kites. You can rent bikes or surfers. Pool and spa are clean and well-kept. Complimentary breakfast and managers reception (good cocktails, popcorn, soda and shaved ice for kids, chips and salsa). Our family comes for a weekend every summer for the last 12 years.

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I love this hotel! It definately needs some updating, but it is clean and has spacious rooms. the grounds are beautiful and is on the beach. They offer a nice selection for breakfast.

I was worried my baby would cry all night and other guests would complain. I have a 6month old. She enjoyed the room! The free breakfast and drinks are ok, and we appreciate free. The beach so close by! The views are great, neighborhood is cool. Best of all, the one time my daughter cried, you weren't able to hear her while standing outside, so I didn't […] have to worry about complaints. Will stay again! Lisez la suite

Wonderful resort with great staff. The facility does need a little updating but it was a great value....truly no complaints though. The pool area is VERY nice and the resort is right on the beach. The staff were wonderful. The manager, Dennis, took great care of several details I needed that were above and beyond. The end result....I GOT ENGAGED ON […] THE BEACH IN FRONT OF THE RESORT!!! Thanks. Lisez la suite

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Beautiful location right on the beach.Super romantic.Nice big jacuzzi and pool. Reception was for two hours and all u can drink beer and hard alcohol.The snacks were popcorn and chips,ok. We ordered room service the chocolate souffle and creme brule were amazing. The hotels downside outdated and noisy elevator. Noisy floors if you are on first floor. […] The breakfast was included and amazing.Chorizo burritos and home made omelettes and pan cakes.I would go again tomorrow Lisez la suite