Saint James & Albany Hotel - Spa - Paris

excellente bon accueil; personnel très disponible;excellent emplacement de l'hôtel; visites facilitéesà proximité des champs élysées et du Louvre;hôtel calme;chambres un peu trop petite;

excellent séjour chambre un peu trop petite et peu de rangements pour un séjour prolongé; par contre très calme service parfait;personnel de l'hôtel très accueillant et disponible; service du petit déj parfait; personnel agréable proximité des sites touristiques remarquable: le Louvre, La Concorde et les Champs Elisées à pied !!

Hotel confortable, grand lit, baignoire peut être un peu petite mais rien de dramatique. L'hotel est bien situé dans le centre de Paris.

Cet hotel est proche d'un palace

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Bel hôtel situé en toute proximité du Jardin des Tuileries. Facile d'accès avec le métro a moins d'une minute. Accueil très agréable et SPA à disposition.

L'hôtel est bien situé et le hall d'accueil ainsi que les lieux communs sont propres, chics et agréables. Notre chambre (suite junior) était spacieuse. Cependant, pour un hôtel de ce standing, la propreté ainsi que l'état des sanitaires laissaient à désirer (le portique pour serviettes était cassé, le carrelage ébréché, les joints sales). D'autre part, […] nous avons passé 3 nuits et n'avons eu qu'une fois le renouvellement des produits de bain et toilettes. Nous conseillerions cet hôtel mais plutôt pour sa proximité que pour sa prestation générale. Lisez la suite

A recommander, sous conditions cependant : Les chambres dites rénovées le sont parfois... depuis quelque temps déjà. Il faudrait pouvoir préciser, à la réservation, l'empla-cement de la chambre : éviter les chambres donnant sur la rue du 29 juillet .

As usual in Paris hotels, housekeepers come from Africa / north africa and have no education. They were very rude during our stay in St James Albany hotel : opening the door at any moment even if there is a "no disturb" on the door... talking loudly all day long...

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Oui, je recommande cet hotel mais au prix promo sinon faut l'avouer ca fait chéro, et puis la literie et la vue, vraiment pas au niveau du reste. Situation parfaite, bel hotel.

chambre pas du tout a la hauteur d un 4 etoiles tartre dzns les wc lunette des wc vieille joints de la salle de bain a refaire forte odeur de peinture dans la chambre ....

Un merveilleux séjour dans ce très bel hôtel. Hébergement de très haute qualité, restauration de qualité et très grande sympathie du personnel sont à souligner

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PARFAIT Dommage le SPA était en travaux

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Cet hotel est à la limite d'etre un palace Attention toutefois, les chambres sont très variables, vous pouvez avoir de l'ancien comme du tout neuf luxueux, attention aussi aux lits doubles qui peuvent souvent etre deux lits simples Sinon la piscine est une des plus belles de Paris !

Acceuil simple et rapide, demande compris et bien exécuté, chambre parfait, grande spacieuse, bonne vue, salle de bain magnifique. Mon séjour c'est très bien déroulé

Super acceuil ..mais les chambres ont des moquettes tachetées et vieille déco ..pas de wifi ... piscine pas chauffée donc on n'a pas pu en profiter télé dans la chbre ne fonctionne pas hotel Bien situé

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Accueil irréprochable, personnel disponible et à l'écoute, chambre spacieuse (nous avons eu droit au surclassement!), petit-déjeuner buffet impeccable Eau de la piscine un peu fraîche...

Très bonne situation, 2 métros a proximité. Charmant Patio,salons et bar charleureux

Hôtel remarquable par son silence bien que situé dans une rue passante (Rivoli). Parking pratique. Chambre un peu difficile d'accès pour quelqu'un souffrant d'un genou... escalier assez raide à monter et à descendre. Service déjeuner dans cour intérieure agréable mais beaucoup trop lent (personnel devrait être mieux formé). Cela dit, hôtel extrêmement […] agréable. Lisez la suite

Bon rapport qualité/prix étant donné la situation. Cet hotel sera parfait lorsque les travaux de rénovtion seront terminés. Trés bon accueil et bon service

Main reason for the hotel choice was location - its directly across from both the Jardin de Tuleries and the Tuleries metro stop. From that perspective it was great. Front entrance is nice, staff (to the limited extent we had dealings with them) were fairly pleasant and helpful. We didnt eat at the hotel, it looks a bit expensive but no more so than […] you would expect from a hotel like this. The room was okay, decor passable, no issues with cleanliness. Main downside is what you get for your money - we had requested a double bed and got 2 singles pushed together (not ideal when you are taking the wife away for a romantic weekend), no ironing board or iron, no tea making facilities in room. Overall the room wasnt in keeping with the price tag. But I guess the price charged is primarily for location. I would use this hotel again but I would do some more research to see what alternatives were available in the area at a lower price Lisez la suite

All very grand in the main reception areas and restaurant areas, which gave a good first impression. The rooms though were a bit tired and need renovation. Be careful they don't put you in a dark dingey room. We paid for a superior room, at a high rate, but got given a dark room with a moth eaten carpet (with cigarette burns) and wallpaper peeling off […] above the bed. When we complained, they moved us to a much better brighter room, which should have been done automatically? The spa pool was a nice feature. It was a shame that it was badly in need of a clean as it had a tide-mark around the edges. The hotel also needs to decide if it wants to be a Spa. The calm serenity of the pool was ruined by kids screaming and dive-bombing much of the time, and the staff didn't seem to care. The treatments sounded nice, but in 5 days I didn't see a single customer! The prices were exorbitant even for a city hotel. I would have gladly treated myself to treatments if they had been remotely competitive. The restaurant was busy for the buffet breakfast, but deserted for the remainder of the time. This was also probably to do with charges. The location is excellent, and the rooms were quiet but this is certainly a hotel that could do with making the most of their facilities instead of filling the reception area with 8 or 9 staff. Lisez la suite

Super clean, modern facilities, really convenient to parks, museums, restaurants, metro, etc.

The concierge staff was excellent. Very friendly, swift, and information-rich. Made our trip far more enjoyable.

Staff was very professional and services were excellent. They have a great pool and spa area. The location is fantastic and the area is perfect for discovering Paris. I use about 150 hotel nights per year and this one is a must for me when in Paris.

The staff was amazing; however, the hotel rooms were very old and ours in particular had an incredibly offensive odor. Would not stay at this hotel in the future.

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Great location and good spa facilities- pool & steam room free of charge. Very spacious room overlooking garden courtyard-very quiet. Bar area and public areas good but not over elaborate.Bathroom modern and well designed.

Overall, I had a very pleasant stay. The location was brilliant, hotel itself was really nice. We had a view of the "brakfast garden". Very clean and a walking distance to most of the Paris attractions. The only thing that I would point out is lack of awerness of some of their staff. Only one person out of 6 working at the hotel knew how to treat the […] hotel guests. I would recommend that the manager would provide some training in terms of customer service. Especially that you never can judge what sort of person is arriving at your hotel. However, as I said before Hotel and the room was very nice, and if you are going to Paris for sightseeing then this is definitely a good place to be. Lisez la suite

This hotel is conveniently located. However, the room is really out-dated. The floors are not even, had to be careful on walking around the room. A major renovation is much needed to fit with the location.

Excellent hotel

There are 2 motorbike parking areas in the side street and don't you hear them at night! The carpet was threadbare and none of the labelled English TV chanels worked. The pool was nice.

My 1st trip to Paris and selected the st.james for location and proximity to all major sites., we could easily walk to all and take the metro which is right across the street to others. This Hotel is on Rue de Rivoli- right across from the Tulleries, and 3 blocks from the louvre., also there is the main tourist information office 2 blocks away, where […] you can book travel excursions. As well as cafes and restaurants on every block. Service and staff was great and very helpful. we had a superior room size with 2 twin beds , our room #437,overlooked the garden terrace. We had a sitting area which made it feel like a tiny apt- which was great as we were there for 9 days. i would recommend this hotel to anyone , esp. if it is your 1st time in paris.! Lisez la suite

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The hotel location is great, walking distance to every major attraction in Paris. Subway is right across the street. The staff was wonderful. The rooms are a bit small but it is an older hotel. The breakfast buffet is way too expensive 22Euros. We got a dinner entree at the 4th rated restaurant in Paris less than that. Overall pretty positive thoug […] h. Lisez la suite

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Great hotel in a fantastic location. Staff were very welcoming and friendly. My primary issue is for the price paid and the fact that this is a 4-star hotel, I would liked a cleaner room. The carpets appear not to have been cleaned in years.

These people have a well organized marble reception to lure the guests to resgister. They have nice looking, elegantly dressed young men at the reception area. Once you go upstairs to your room, it is a nightmare! The place smells of mold, the paint is falling off of the window sills, some of the steps I took, the carpet was so dirty that my foot got […] stuck on the carpet! I can't begin to recommend that you just go elsewhere! It was so bad we ended up leaving the hotel. We stayed at the Best Western Opal. Not in the same area but it was Excellent, clean, near Madeleine. Paris has the "hop on-hop off" bus that takes you everywhere like every other major tourist city, the metro (which is rather simple), walk or take a taxi everywhere. You don't need to stay in a bad hotel just to stay in Rivoli. There are so many nice areas in Paris just to fall in love with. Lisez la suite

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Great location, service impeccable. Only problem is the carpeting in the bedrooms was really quite substandard for a hotel of this prestige. I felt I was walking on a wrinkled towel.

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Do not stay here - use your money and stay around the corner in one of the nicer three stars like the Relais St Honore. We had a terrible experience staying at this hotel. The hotel has one saving grace only - the location. The rooms are small and shabby and not what you expect from a four star hotel. The service is frustratingly incommunicative. The […] internet did not work in our room and it took the management 24 hours to find us a new room - during which time we were unable to do business and lost a substantial amount of money as a direct result. The staff kept telling us that a new room was being prepared for us but would not tell us where or when. We wasted a whole morning waiting in the hotel for the new room. All in all a stressful, frustrating and unsatisfactory experience. Lisez la suite