Avis d'un client Hotels.com envoyé le 27 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 27 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 25 févr. 2013
Ce client n'a pas laissé de commentaires.
"Séjour new york"Avis d'un client Hotels.com envoyé le 25 févr. 2013
Hôtel très bien situé. Chambre petite mais très fonctionnelle. Cloisons peu épaisses mais les journées sont tellements crevantes qu'on dort très bien. Service sympa. Chambre très propre.
""Avis d'un client Hotels.com envoyé le 24 févr. 2013
Avis concernant le club quarter rockfeller center : Pratique et confortable.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
After letting off steam in W's fitness center, why not indulge in a treatment at Bliss49 Spa? This tranquil retreat is a destination in itself and offers 10 treatment rooms, situated across 2 floors of the hotel and a range of services featuring Bliss skincare products. If you are in need of a massage the signature Blissage is a sure bet, with up to 105 minutes of customized massage. If your feet are aching from too much walking, book yourself in for a 30-minute Shoppers Delight leg massage that will get you ready to face the evening ahead.
Want to tune out while you're pampered? Mani-pedi stations are equipped with personal headsets, flat-screen TVs, and DVD players. An aromatic steam room, personal steam showers, and saunas will wash away any city-induced stress, and the legendary brownie buffet will lift your spirits (hey, after that workout, you've earned it!). W New York guests enjoy priority booking and a 20% savings off Bliss and Remède products at the Bliss49 Spa Store.
Start your day with a healthy, hearty breakfast at Heartbeat restaurant. In the evening, experience the trendy, candlelit Whiskey Blue, where New Yorkers go to see and be seen. Or grab a cocktail at Oasis Bar and head to the adjoining Living Room, where comfortable couches and club chairs are clustered underneath a soaring ceiling. For night owls, Whiskey Blue is open until 4 a.m. on Fridays and Saturdays, and room service is available around the clock. Heartbeat - This breakfast restaurant offers health-conscious comfort food, including Semolina Cranberry French Toast with brulee fruit skewers and warm rosemary-infused syrup.
Whiskey Blue - New Yorkers flock to nightlife impresario Rande Gerber's iconic hotspot, where the bar menu includes signature cocktails, small-batch bourbons, and more than 40 varieties of tequila.
Oasis Bar - This zinc-topped lobby bar serves cocktails and appetizers from midday until late night. The adjacent Living Room provides cozy couches and chairs.
If your stay in New York has focused on culinary pursuits, don't worry: W's aptly named SWEAT fitness center is open from 6 AM until 10 PM, 7 days a week, providing free weights, strength-training equipment, and cardio machines with individual cable TV screens. SWEAT is complimentary for hotel guests; private and semi-private fitness instruction is available for a surcharge.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Bon emplacement de l'hôtel mais service moyen"
wifi payant dans la chambre : honteux !pas de machine nespresso dans les chambres, dommage. l'adapteur US payant à 28$ : pas terrible !! le restaurant de l'hôtel désert, mais des plats bons et bien présentés. une odeur de cannabis dans certains étages !!!! bizarre comme ambiance... bar de l'hôtel whiskey blue très sympa pour prendre un verre et l'emplacement […] de l'hôtel est top pour faire du tourisme (très bien situé). accueil au desk mitigé. le café devrait être gratuit au bar du petit déj en face de l'accueil. beaucoup de choses payantes en plus finalement... dommage Lisez la suiteAvis véridique Hotels.com
"Point statégique de Mannattan"
Très bel hôtel avec petite chambre mais très confortable. Bien situé ( 20 min a pied de Time Square et Central park) Personnel très accueillant et serviable. Le seul petit bémol du séjour est le chauffage/clim dans les chambres assez bruyant et impossible à arrêter;Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
SUITE FANTASTIQUE MINABLE ETAGE BAS CHAMBRE MINUSCULE ET SALLE D EAU RIDICULE GRANDE DECEPTIONAvis véridique Hotels.com
"Très bien"
Très bien !!! Belle situation, établissement propre. A recommander... A+++++++++Avis véridique Expedia
"Superbe"
grand hotel de luxe au coeur de Manhattan, nous avons beaucoup aimé notre séjour au Sofitel NYCAvis véridique Expedia
Excellente impression. Calme et reposantAvis véridique Hotels.com
"A week end in NY"
I keep a really good feeling of the hotel. It is really convenient as it is easy to access with the E line from the airport and you have the 6 line going down manathan. We had a wonderfull time and I will definatly choose this hotel again next time I go back to NY.Avis véridique Hotels.com
"déçu"
le moins bon W Hotel de NYCAvis véridique Expedia
"Superbe emplacement sur Lexington!"
Tres bon service, dommage que les chambres soient tres petites et bruyantes...Avis véridique Hotels.com
"Hôtel W sur Lexington"
Je regrette juste la mesquinerie du Groupe, notamment dans la chambre : tout est payant (de la bouteille d'eau à la barre de céréales). Vu le prix de la nuit, ils auraient pu les offrir. Même pas une bouilloire pour le thé ou le café ! A Londres le prix est aussi cher mais au moins nous avons des boissons chaudes à discrétion ! A part ça, tout est […] super, les locaux, la situation, la disponibilité du personnel, la propreté, etc.. Lisez la suiteAvis véridique Hotels.com
"beau sejour a l hotel w"
hotel bien situe mais manque d entretien pour une chaine comme W on attend un peu plus le lobby est tres hall de gare, w de times square est plus agreableAvis véridique Expedia
"W lexington NYC"
hotel tres beau avec un hall et un bar ou on se croirait en boite de nuit mais tres decevant chambre tres ordinaire, j'etais dans un angle je pouvais pas ouvrir mes stores sinon je voyais mes voisins j'ai trouvé une bouteille d'eau a moitié vide et des papiers sur le bureau laissés par la femme de ménage super cher pour la qualité j'ai fait plein d'hotels […] à NY et celui la je n'y retournerai pas meme pas une bouteille d'eau gratuite dans les chambres....bref tres decevant pour un W.... Lisez la suiteAvis véridique Hotels.com
"W hôtel : localisation super"
A deux pas du Rockefeller center, à distance raisonnable de times square, en face du Waldorf astoria, cet hôtel a pour moi la localisation parfaite. Le lobby est un peu trop animé à mon goût mais cela en fait un endroit convivial et HIP! Le personnel est très serviable et a accepté très gentiment de nous donner une chambre à un étage supérieur (ce que […] je conseille). La chambre petite pour des standards européens mais convenable pour NY est très bien équipée et la literie super confortable. Propreté inpéccable. Bref je recommande ! Lisez la suiteAvis véridique Hotels.com
"W New York"
Super hôtel. Service impeccable. Emplacement parfait dans le midtown. Mais chambres petites... ce qui est plus que normal à NY!Avis véridique Expedia
"Super"
excellent hotel really happy great position in NY.Avis véridique Expedia
"Super"
Trés bon emplacement, Trés bien, personnel à l'écoute.Avis véridique Hotels.com
"hotel bien situé, avec un design et une ambiance extraordinaire"
tres bienAvis véridique Expedia
"hotel fashion"
Beau et cher Excellente situation géographique Personnel serviable J'y retourneraiAvis véridique Hotels.com
"HOTEL W NEW YORK"
Très bel hôtel au coeur de Manhattan. Living room très sympa, la chambre est assez spacieuse et très agréable. Détail: ils fournissent tout le necessaire de toilette (gel douche, crème pour le corp, champoing, après champoing, nettoyant visage, savon)-marque bliss. Peignoir à dispo. salle de gym. Petit déj assez cher. côté rue assez bruyant.Avis véridique Expedia
"Hotel W in NYC, perfect location and awesome lounge bar!"
All was perfect in my room! Maybe a little too small comparing to the category, but fine. Perfect for hanging out after a business day!Avis véridique Expedia
"Bien mais petit"
Hotel bien situé. Chambre miniature ! Par contre l'espace est bien optimisé, mais c'est quelques pieds carrés trop petit. Très propre, bien aménagé, bien insonorisé. C'est bien, mais je ne payerais pas plus de 225$ pour une chambre régulière.Avis véridique Hotels.com
"Bien mais..."
Le petit-déjeuner à la chambre pour 60$ est ridicule. Sortez au coin de la 51eme pour un copieux déjeuner à un prix raisonnableAvis véridique Hotels.com
"Parfait pour visiter NYC"
Hôtel bien situé, pratique, excellent service "concierge" ils vous renseignent sur tout! Chambre propre, nous avons pu avoir pour le même prix une chambre plus grande ! Hôtel classe avec une belle halle d'entrée, ne vous étonnez pas que à l'entrée la première chose que l'on vous demande c'est la Visa... Nous avons passez un excellent séjour, utilisé […] le métro (sans danger), que le taxi c'est plus économique et plus rapide, ou encore la voiture Acura de l'hôtel qui est gratuite. Bon séjour et amusez vous bien! Lisez la suiteAvis véridique Hotels.com
"W Hotel on Lexington, New York"
I was disappointed by this hotel. The rooms are very small and the design is not up to par with other W hotels. I paid extra for a nicer room on the 16th floor and I couldn't believe how ordinary it looked. I was told that this was the original W hotel and that it wasn't built from the ground up, contrary to the others. Next time I will choose one of […] the others W hotels in New York. Lisez la suiteAvis véridique Expedia
"Terrible value in NYC."
Even with a hotels.com discount, the average cost per night for the size of the Mega Room anywhere else in the world was exorbitant - but I overlooked this initially because hey - the W Hotel chain is supposed to be a four-star hotel with the appropriate service, right? Nah. The service standard set from the very beginning of my stay as I entered to […] my checkout was awful. From wasting a day with hotel staff searching for my tuxedo that was LOST (staff did not have it in the system at all when it was required, even when I had paid for express option), to overhearing staff gossiping in the elevator about other staff, to having my invoice on checkout day just left on the floor in front of my room (not even in an ENVELOPE) - make no mistake. If staying here, you will be spending money solely based on location - and for the price I paid for the W Hotel room, next time I'm in NYC I'll stay at the Waldorf Astoria across the street instead. There are simply too many other options at the same price point to have such substandard service. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great location and great staff"
I work for a competing hotel company but the discount rate was not available so I looked to hotel.com and hotels located on the NY East Side. The W had the best rate, great location and great rating. I had past by the hotel when I stayed in NY in the past and it looked nice. I was pleasantly surprised at the quality. But I have to say it was the staff […] that one me over. Kudos the concierge staff -- they were FIRST RATE! The entire staff at the hotel were polite and willing to help at every turn - and that means a lot to me. And the rooms were very nice -- they were a bit small but well designed and clean and fine if your plan is to spend time out on the town and just need a place to lay your head at the end of the day. There were some issues with elevator when we were there but not a major issue. I would definitly recommend this hotel to friends. I would stay there again in the future. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Not worth the money"
Doesn't matter that the lobby look nice. The rooms was really bad conditions and small.. I will never stay there again..Avis véridique Hotels.com
"mostly good, some of the extras could be improved"
comfortable and clean room. my critiques are the balcony has cigarette butts and holes in the chair cushions, the balcony floor bows in(concave). accidentally ordered basic internet service which is very slow and had to contact help desk to upgrade to multimedia internet, no method to through the website. even then the connectivity was much better but […] still slower then verizon lte service. despite these two qualms the room was great. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good location but tiny rooms"
Hotel was in a good location and service was great but the rooms are tiny (expected more from a W) and my NYC view was of a small alley which apparently the hotel maintenance people used to dump all of their supplies. Despite the good location I would not stay here again.Avis véridique Hotels.com
"Great Stay!"
This was my first trip to New York and I really loved my stay. The hotel staff were very friendly, the room was nice, and it was in a great location good walking distance to all sites. Good job W Hotel.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"great time"
The locations is amazingAvis véridique Hotels.com
"Great location & Bliss spa"
I really liked the W hotel in terms of location, cleanliness and room comfort. Previously I have stayed at the Plaza, 50 Thomson and Renaissance on 57th and this compared well for the price. The staff were at times a little too "cool" choosing to carry on conversations amongst themselves whilst you were waiting to ask something and both I and a woman […] checking out at the same time were charged for small extras we didn't actually have, but overall the service was good. The Bliss spa was lovely and a real treat to have in the hotel. My only (small) gripes were the bath wasn't big enough to lay in which would have been nice after a hard day's shopping! Also the $17 a day wi-fi charge was annoying (although there was one free hour per day in the lobby) and I would have rather my room cost £10 more a night with free wi-fi included. Overall though a great hotel; would definitely recommend and stay at in the future. Lisez la suiteAvis véridique Hotels.com
"KW in NYC"
Caveat everything I say with the fact that this is a high end hotel price wise so it should be good. i had a mega room and the room size was excellent as was the flat screen TV. What I do object to is the price of the movies $20.00 including tax, so I did not use and the price of the internet, again nearly $20.00. These are frankly ridiculous prices […] and does leave a bad taste in your mouth. As I was over for work only used the room and bar and the 'Bliss' store is next door which is a plus. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice hotel but the cozy rms are very small."
The location is great. The room itself is clean but the carpet could use a good shampoo. Would have like to have some extra drawers instead of all the snacks being displayed. Do not book a cozy room if you are claustrophobic. There was a promotion for free Accura rides when we stayed. Sounds good in concept but we couldn't get a single ride in over […] 4 days. Lisez la suiteAvis véridique Hotels.com
"I was expecting more for the price."
First I'll start by saying the staff was polite and the room was spotless. That being said, the room was very small, and the shower stall doesn't have a door (seriously guys?). I tried calling the front desk for something, but the phone in the room didn't work. So I called on my cell phone, and they transferred me to a manager... who didn't answer. […] So I tried again, and they transferred me to a different manager... who also didn't answer. Also, they have a little stash of massively overpriced snacks and wine in the room. There's no sign that says so, but apparently they're on sensors, so if you even pick up something to look at it (like I did), it automatically charges you. So I had to deal with $15 in charges (for 2 candy bars) for stuff I never ate. The bed was rock hard and not really comfortable at all. I woke up with a neck ache, feeling like I hadn't slept at all. Not a bad hotel, but there's others in the same general area for the same price (or less) that are better. I won't be staying here again, nor will I be recommending this place to anyone. Lisez la suiteAvis véridique Hotels.com
"Excellent location"
Friendly staff, great service, nice area and close proximity to everything. I totally recommend it!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Trendy hotel in a nice location"
Decent NYC hotel. The lobby was adorned with very trendy decors. The room was unremarkable. Considering it is NYC, the room size was, of course, small. It consisted of a bed, a desk and a night stand. Bath room was ok, bigger than most NYC hotels I've stayed at. The location is pretty convenient to subway stations,Times sq., Central Park,etc. Both my […] husband and I liked that they had apples and fruit infused water in the lobby for guests. And we got it for a pretty decent price, so overall, we were not disappointed. Lisez la suiteAvis véridique Hotels.com
Staff aren't knowledgable. Spa staff are actually worse - do not know their menu. Cleaning staff were rude. Room is outrageously small. Good location, nice entrance, thwre better hotels though and for the same price.Avis véridique Hotels.com
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