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01 57 32 36 09Avis d'un client Hotels.com envoyé le 3 sept. 2012
Ce client n'a pas laissé de commentaires.
"Séjour avant la Gencon"Avis d'un client Hotels.com envoyé le 22 août 2012
L'hôtel est à une demi heure du centre de la ville en taxi mais son rapport qualité/pris est intéressant lorsque l'on s'y prend trop tard pour réserver un hôtel au centre ville lors de la Gencon!
"SpringHill Suites by Marriott Indianapolis Downtow"Evalué par Roland de "Livry-Gargan" le 28 mars 2012
Parfait en tous points, proche du centre ville et très proche des musées, confortable à prix raisonnable.
"Proche du centre-ville"Evalué par P & Y de "FR" le 28 déc. 2011
Hôtel propre et bien situer. Il y à une très importante communauté "gay" donc pas idéal pour les familles!! Chambre agréable et grande, propre, attention lors de la fermeture de la porte à bien vérifier qu'elle soit fermée. L'ascenseur n'est pas très rassurant et le système de ventilation de la salle de bain fait un bruit de tracteur. Mais autrement niveau accueil, propreté....c'est parfait!!
Avis d'un client Hotels.com envoyé le 2 nov. 2011
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Un petit déjeuner continental est servi gratuitement tous les matins.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Great breakfast!Avis véridique Hotels.com
"In Need of Remodel"
Our room was in need of maintenance and repair. Light fixture with the socket barely connected, burned out light bulb, too low a light at the entry. Mildew in the bathroom, loose tile in floor, water swollen/peeling wall paper, spray on ceiling falling down. The other party traveling with us did not get the requested wakeup call for our morning flight. […] They were out of butter and had no fruit at the continental breakfast; carbs and meat sausage with usual drinks. The juice dispensers were out of order. Lisez la suiteAvis véridique Hotels.com
Would have like car storage free while on our weekend trip. It was reasonably priced though .Avis véridique Hotels.com
"Old but cheap"
Our first room had a non-functional air conditioner. All the outlets for electrical power in the room were old and worn out. Phone and ipad chargers had to be held just so in the outlet for power to be drawn. The second room had a working air conditioner. The outlets were the same story. It was handy for the airport. But many hotels are, so I think […] I will stay at a different one on our next trip. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
very nice staff and very convenient for quick business travel with airport pickup.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Clean room and friendly staffAvis véridique Hotels.com
"Ramada Experience"
It was fine. The price and location were the driving force for staying there. The hotel staff was great. Would stay again.Avis véridique Hotels.com
"Close to Airport"
It was good the room was very spacious & comfortable.Avis véridique Hotels.com
"Shuttle"
We stayed at the hotel one night to utilize the park and fly shuttle option. The hotel itself was fine. Breakfast was good. However when we arrived to the airport after our vacation we called the hotel phone to request a shuttle pickup and the phone was out of service. We called several times with the same results. Eventually a shuttle from another […] hotel was able to drop us off. This driver said the phones being out at the ramada was a pretty common occurrence. So if reliable transportation from airport to hotel is important to you don't stay at the ramada! Lisez la suiteAvis véridique Hotels.com
"Convenient place to stay"
Clean, very friendly, easy access to highway and airport. Also, just 5 minutes from Indy's awesome downtown. We will be back.Avis véridique Hotels.com
"sight and get there at no ease."
just perfect as theyre happy and want to come back on april. everything just well coordinated hotel. A+ ill be coming with them next time! cheers!Avis véridique Hotels.com
"Bring your own pillows and towels"
Seemed to be running short on pillows and towels. "You get what you pay for. ". The room was clean and the staff was friendly.Avis véridique Hotels.com
"Dirty and dated."
Dirty dirty dirty. Everything smelled like cigarette smoke. We moved rooms rwice!Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"good stay"
good clean room for the priceAvis véridique Hotels.com
"Great stay."
The hotel was nice and had a great breakfast. The room was clean, spacious and comfy.Avis véridique Expedia
Réponse de la part de Ramada Airport Indianapolis Thank you for the great comments! We hope to see you again in the near future!
"NHRA Weekend"
Only issue was the elevator was out of service but being repaired. Will stay again when back in Indianapolis.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Too exspensive!Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis This is an unusual response for our hotel. The only thing I can think of is you must have stayed with us during a special event date. Since this is the only issue mentioned, you must have had a pleasant stay otherwise. We do hope to see you again in the future.
Staff very unfriendly. We were told there would be a shuttle available to the racetrack and there wasn't. Tvs didn't work. Maintenance left to get us a new remote for the tv and never did return. Housekeeping took the change I had left on the table. Breakfast was good, beds were comfortable.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis We appreciate your candid comments about our hotel and the service. I'm sorry you feel you were not treated as you should have been. Our staff normally gets complimented on their service and friendliness. I am also sorry you were misinformed about the shuttle to the race track. During special events this service is only allowed to shuttles and bus companies that have agreements with the track for special access. Any time you have an issue at any hotel, feel free to call and speak with a manager so this can be corrected while you are still at the hotel. I am happy to hear you enjoyed the breakfast and had a comfortable night sleep.
"It was good as usual!"
Have stayed multiple times here at this location. Staff is freindly and helpful. Only issue, we had to ask for clean towels. 2 night stay and they did not give us clean towels after the first night.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for the nice review for our hotel! I'm sorry about the towel issue, we had a dryer issue and had to send our laundry person to a nearby Laundromat with our linens. I am glad that the rest of your stay was a good one and hope to see you again. By the way, the dryer issue is now repaired.
"Went to concert near by"
The front desk was rude and seemed inconvenienced that we wanted to check in. They finally gave us a room and our shower did not even work.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for commenting on our hotel. Even though the comments were not good ones, the only way we can fix problems is if we are told about them. I hope you will return to us again in the future so we can show you this is not our normal way of doing things, and if you have any item in your room that does not work properly, please let us know when your first notice so we can correct the issue.
"Good choice."
I was pleasantly surprised by the overall qualtiy and experience at the Ramada Inn. The staff was very accommodating. The shuttle driver was great.Avis véridique Expedia
"nice hotel"
It was just alot nicer than one of the other Ramadas we have stayed in; clean, quiet, friendly.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for giving us 4 stars on your review. Hopefully you will come visit again!
"fair stay"
Was very comfortable and close to downtown Indy. Bed was great. Nice big bathroom. Breakfast in AM was better than most complimentary. Few stains in room and small hole in bathroom wall (but no worse than my own house). Overall a nice comfy stay.Avis véridique Hotels.com
"Noisy Room"
Not sure why we were placed in a room next to the stair case with a very loud door while it seemed the hotel had very few guests. Early in the evening the elevator, also 1 door away, went out which meant loud talking guests went by our door, through the staircase door which slammed shut and feet and luggage banging on steps that connected to the headboard […] of my bed, kept me awake until around 2 am. At 3 am one loud slam of the door woke me up and I was unable to go back to sleep. A VERY restless night for me in what would have otherwise been a very comfortable room in another part of the building I'm sure. Next morning at 8:30 almost all of the breakfast items had run out at once and the one attendant did her best to restock. Lisez la suiteAvis véridique Hotels.com
"Great place for any reason"
Everything was great room, service, cleanliness. Kinda hard to get to but not terrible. Just needs a pool!Avis véridique Hotels.com
"Comfortable and Clean"
The hotel was affordable and clean. It was not full of amenities but it's great for a comfortable place to stay for an overnight trip. The room was standard and I would stay there again.Avis véridique Hotels.com
I was on an overlay to catch my next flight. The shuttle driver was very helpful.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for you nice comment about our shuttle driver. I will make sure they know you appreciate their assistance.
I was really upset that breakfast stopped at 9am. We didn't even get up until 9:30. Every hotel I have ever stayed at breakfast is til at least 10. They never told us that breakfast ended at 9. I purposely stayed here for the convenience of the breakfast and then didn't get it.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis I'm really sorry you missed breakfast. Our hours are from 5:30am to 10am 7 days a week. Even after it closes, if you ask, the front desk associate can get you some grab and go type items. We hope you return again.
"Great stay great price great breakfast"
good job guys!Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for your great comments! We hope you will return soon!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Mgmt needs to invest serious money in renovations."
Many years ago I frequented this hotel under previous ownership when it was a pristine place to stay. I will not stay here again.Avis véridique Hotels.com
"Easy to get downtown"
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Inexpensive Hotel"
This hotel was well maintained, clean and low noise level. The staff was very helpful and a pleasure to deal with. The beds were very firm, but that would be the only complaint.Avis véridique Expedia
Réponse de la part de Ramada Airport Indianapolis Thank you for the great comments about our hotel and staff! We don't always hear about the good experiences so it was a real pleasure to read about yours. We hope you return to visit us soon.
"Good airport hotel"
A good, clean and comfortable hotel. Free bus shuttle to the airport. The staff were exceptionally helpful. Good value for money.Avis véridique Hotels.com
"Near all the attraction sites"
It was ok the room was clean however the staff were not as friendly as I thought they should be. I also had to carry my luggage when there was a baggage cart but it could never be located throughout the hotel.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for your comments on our hotel. I'm glad the room was up to your standards. I am sorry though, that both luggage carts were in use when you needed them. Guests do take them into rooms at times and don't put them in the hallway so we can retrieve them. We pride ourselves on our staff normally for being very professional and helpful to our guests. Should you return to the area I'm sure you will experience our "Hoosier Hospitality".
"Enjoyed my stay!!!"
I enjoyed my stay even though it was only a couple of days. The room was clean. The breakfast was pretty good & it was very quiet in my room. It was a short drive to downtown Indy where I attended a conference. I would definitely stay again.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for taking the time to post your positive comments about our hotel. We love to hear what we are doing right! Hopefully your next visit to Indianapolis will be a longer stay and you will be our guest again.
"It was fine for a short stay"
Sheets and comforter were gross. Bathrooms were fine--not as clean as I would like them to be. Breakfast was good.Avis véridique Expedia
Réponse de la part de Ramada Airport Indianapolis Thank you for taking the time to comment about our hotel. I am sorry that you were not totally comfortable. I am sure that if you had mentioned this to the front desk they would have moved you to a different room as this is not our normal standard. I hope you will give us the opportunity to be your host again so you can see that we do take pride in our hotel and would like to change your opinion.
"Leaves a lot to be desired."
When I arrived to my room, there was a ring left on the counter of the bathroom from some cleaning liquid. During the 4 nights that I was staying there, they rarely replaced my towels. I went from having 4 on the first night to having only 2 on my last night. They only half made my bed the last two days, leaving the fancy material meant for the foot […] of the bed fallen on the floor where it had fallen during the night and left the pillows on the chair next to the bed. I dropped off my work clothes for laundry on one day at 5a (4 hours prior to the 9a cutoff) and they never sent them to the cleaners--I needed these clothes for the next day. They offered to take me to a laundrymat to do the laundry myself. OMG! They did get the laundry to the cleaners the next day. When I went to checkout for a 6a flight, I had to take the 4a shuttle, but they couldn't check me out. They were running their nightly audit and couldn't check anyone out. What? A hotel that couldn't check someone out.? Especially at this common flight time. This was just ridiculous. Very disappointed. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for taking the time to comment on our hotel. I'm sorry your stay wasn't a great one. As for not being able to check you out of the hotel, during the audit every night, the computers are not able to go from audit to check out mode. We do hope to see you again in the future.
"NOT CLEAN AT ALL!!!!!"
They gave me a room that was not clean. They offered another room and that room was not clean either. Missing towels. Just over ALL not clean to my likeing.Avis véridique Hotels.com
"Better Than Expected for Price I Paid"
Overall, very pleased with the condition of the hotel, cleanliness of the room and the customer service from the front desk personnel. Couple of issues too minor to complain about. Breakfast was good. Will stay at this hotel again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Pleasantly surprised by the overall condition of the hotel. Expected it to be older and more run down. Good deal for the price. Spacious rooms, free wifi.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for the great comments about our hotel! We hope you return again!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Convenient to airport"
Was a good place to stay before catching a flight. Shuttle was on time even at 5:30 AM. Some breakfast items were out that I could take with me. Room, bed and shower were all fine. Staff was friendly too.Avis véridique Hotels.com
Réponse de la part de Ramada Airport Indianapolis Thank you for your great comments! We are very happy you had a pleasant stay and hope to see you again.
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