Réservez en ligne ou par téléphone :
01 57 32 36 09Le prix d'un appel à partir d'un mobile peut varier selon l'opérateur. Les conseillers Hotels.com sont à votre écoute 24h/24 7j/7.
""Avis d'un client Hotels.com envoyé le 7 mai 2012
un peu loin de l aeroport
"Bien placé, chic tout en restant modeste"Avis d'un client Hotels.com envoyé le 6 mai 2012
Très bien
"Emplacement parfait pour découvrir la ville"Avis d'un client Hotels.com envoyé le 2 mai 2012
Hôtel très agréable très bien situé, à quelques pas des principaux centres d'intérêt de la ville et des zones de magasins et restaurants/bars - L'ambiance de l'hotel est très détendue avec un lobby agréable (canapés, écrans TV, accès internet libre, journaux) et un petit déjeuner varié. Une piscine et un centre de fitness sont situés au dernier étage (27ème) avec vue sur les buildings et la ville.
Avis d'un client Hotels.com envoyé le 30 avr. 2012
Ce client n'a pas laissé de commentaire.
"Une vue fantastique, une situation idéale"Avis d'un client Hotels.com envoyé le 28 avr. 2012
Demander une chambre du côté de la rivière, de préférence à distance de l'ascenseur. La vue est impressionnante sur les gratte-ciel qui bordent la rivière, car l'hôtel est dans un coude du cours d'eau et se trouve exactement dans son axe. Rien à dire sur la qualité du service et la propreté des chambres. La situation est parfaite entre le Loop et Magnificent Mile, tout est à portée de main pour un séjour réussi, y compris la boulangerie en bas pour le petit-déjeuner.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Rafaello was perfect for enjoying Chicago"
We enjoyed our room and will consider staying again. There was a problem with the heat in the room but it was serviced immediately. We were charged $32 for parking and it was located a block from the hotel.
"Rafaello Chicago - good location, great rooms"
Ce client n'a pas laissé de commentaire.
"Raffaelo in Chicago - a nice surprise"
Never having stayed here before, I didn't know what to expect. The hotel is located by the Hancock Tower and there are some very good restaurants nearby. The room was adequately sized, clean, and comfortable. The lobby bar is tiny and so is the restaurant but when in Chicago it's best to try the restaurants anyway. It's not close to a train stop, that […] being the only negative. Lisez la suite
Friendly anf helpful staff. nice room with a view. We would stay there again.
"hot in chicago"
very clean hotel in the heart of downtown chicago .... however, there was a weather change for the time of year (beginning of february) & the room was extremely warm! windows could only open about 3 inches, good safety feature but not so good when its hot! reception desk as well as maintenance stated since we were still in the winter months they could […] not change the temperature of the room.... heard other guests have the same complaint without any other outcomes. Lisez la suite
"Chicago stay quiet with great location"
The hotel is very nice. Good location and quality of service. Problems exist. The photos of the rooms are not really representative of the size. The two pillows are not even a standard size which affected my quality of sleep. Two very small elevators for 14 floors cause some waiting. The location is excellent and the staff very friendly and helpful. […] I would stay again, but first I will check to see if better pillows are available. Lisez la suite
Great value, convenient location.
"First class"
We enjoyed our five day stay at the Raffaello. The room was nice and everyone there was friendly and professional. Our air conditioner had a little trouble keeping up with the record high temps in March, but we were never uncomfortable enough to bring it to the attention of the staff. I would definitely stay at the hotel again and would recommend it […] without reservation to all. It is a short two blocks to the middle of the Magnificent Mile. Very convenient! Lisez la suite
"Too Small"
Small room. Internet / Wifi does not work with Apple products (ipad / iphone). Friend paid same and got larger room. Called engineer to fix internet and phone (which was also unplugged) and the guy never came. Plenty of low cost options in Chicago, this is not one.
"Great Location"
Former residential building converted to boutique hotel. Great location, service and staff. Great value. Like having your own apartment in Chicago.
"RAFFAELLO HOTEL IN CHICAGO IS THE VERY"
CENTER OF CHICAGO, CLOSE TO ALL THE MUST-SEE SIGHTS, BEST SHOPPING AND RESTAURANTS. BEING SITUATED RIGHT AT THE MICHIGAN AVE IT IS STILL LOCATED IN A VERY QUIET PLACE.
Ce client n'a pas laissé de commentaire.
This hotel was walking distance to the mag mile. The hotel also had a lovely Italian restaurant. We would highly recommend this hotel.
"Raffaelo Hotel Chicago on Delaware Street"
The bedroom suite was very comfortable for 3 people. The walk-in shower and the shower head were great. Close to great shopping and wonderful restaurants. Definitely will do again.
"Would stay again"
The staff was very friendly and accommadating. I would stay again. Nice, clean, and great location.
"Great Stay at the Raffaelo"
The 4 of us enjoyed our time in Chicago and at the Raffaelo. The hotel is very nice, the room was spacious and clean (bed bug free!). It is just off the northern part of the Magnificent Mile which was convenient for that. The only complaints would be that the outlet in the bathroom didn't work and that the coffee maker is a Keurig (would appreciate […] just a normal coffeemaker). Other than that, it was a great hotel and great price. Staff are friendly and helpful. Would like to return next time we visit Chicago! Lisez la suite
"Boutique hotel near everything!"
This was our second stay at the Raffaello and we will be back for sure. the hotel is lux w/o the lux price -- we booked during a special. the bartender at the lobby bar is super nice and has a funky music playlist. Great place to have a "before going out cocktail."
"Raffaello chicago"
very nice hotel well organized and very quiet.convienient to do shopping
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Cozy w/ excellent large rooms"
Pros: Very clean, large standard room (I had a room with two full/queens w/ lots of room to walk around in) Very quiet building, comfortable beds, close to great restaurants/shopping/tourism. Staff was friendly and attentive. I asked for an extra towel, three were sent up within a couple minutes. Pricing was very fair, no cheap, but not outrageously […] expensive. Compared to Westin across the street, rooms were just as good but a little cheaper. Cons: Heater in room was a little loud (runs constantly). This can be shut off though. Also, no complimentary water bottles, and lighting was dim (but this can be a good thing too). Overall, would definitely consider this FIRST if coming back to the area again. Lisez la suite
"Excellent Hotel and location"
We had an excellent experience staying at Raffaello. The service in general, the location, and the quality of the rooms are excellent. The bathroom of my room was smaill compared to the rest. Excellent alternative in Chicago!
"Raffaello in Chicago -- Quiet & Comfortable"
Our stay on 02/17/2012 was comfortable and quiet . Located only 100 yards away from North Michigan Avenue and Water Tower Place. Appreciated the in room coffee maker, microwave oven, and DVD player. Great restaurants are easily within walking distance of the Raffaello. Will return in the future.
":: Lovely Locations ::"
My husband and I arrived for the weekend with some friends in town from Texas...we had a great time and the hotel was conveniently located half a block from the north end of magnificent mile shopping. Our guests loved being next door to the John Hancock Observatory and so close to Water Tower Place. The neighborhood was clean and safe with plenty of […] parking garages located nearby. The rooms were modern and clean with a fabulous rainfall shower and keurig {happy girl} Our friends room was quite overheated when we arrived but was promptly fixed after calling the front desk. No complaints. I chose to rate this hotel 4 of 5 stars because despite its proximity to the magnificent mile and tourist attractions, this hotel felt quite business-like and somber. Lisez la suite
"Love this Hotel"
We have stayed her prior to its renovation and after. Great location, great doormen who have a sense of humor. The only teeny tiny problem we encountered was a strong sewer gas smell emanating from the bathroom sink.
Ce client n'a pas laissé de commentaire.
"Rafaello Hotel"
Great hotel very close to Michigan Ave & public transportation. Liked the room setup with microwave & refrigerator. Took advantage of the fitness room as well.
Ce client n'a pas laissé de commentaire.
Will stay there again. In the heart of everything.
"Hotel Rafaello"
The hotel was in a great location and the room was very comfortable, but the shower never warmed up and another guest at the hotel had the same problem.
"loved it !"
What a find! Number ONE in service by personnel, from the front desk to the restaurant to the cleaning crew. All very professional in appearance and actions. Warm and inviting. Very authentic Italian. Thank you for a wonderful stay.
Thrilled to hear you enjoyed your stay at the Raffaello Hotel! It is great to hear that my staff was accommodating to your needs and you received the best customer service experience. We look forward to your next stay with us.
1 réponse par Raffaello Hotel"Great location and very comfy room"
The hotel is right beside the Hancock tower and that's a big plus if you want to visit the observatory early in the morning. The room was big, confortable and well manteined. I really enjoyed the big shower and brewed my own coffee in the morning (there was a coffee maker available). Getting to the airport is easy via CAT (train). Just walk 2 minutes […] and get the red line to Jackson where you switch for the blu line. Only 2,25 dollars. Would recommend. Lisez la suite
"Raffaello Chicag0"
We had a double bed room. Was very nice room. Small bathroom. Hotel is in a great place, wonderful old hotel which has been well taken care of. Only criticism would be that the lobby bar is really an afterthought. Poor selection of wine, too small and very drafty in the winter.
Nice and clean hotel, good location, I'll return for sure.
"The Raffaelo in Chicago"
First rate friendly service and a simple relaxing stay in a busy city!!
Thank you for your positive review! I am happy that we provided you with a pleasant stay in Chicago, and our staff was accommodating to your needs.
1 réponse par Raffaello Hotel"Great room ver comfortable"
Great hotel I was there for work and found the room Relaxing with all the comforts of home. Only downside They don't list how go get there via public transit. This would have been. helpful especially since they are several blocks away and you have to change lines ( blue to red)
Thank you for your review. i am glad that you found the accommodations comforting to your liking. I hope that you were able to enjoy the city of Chicago from the comforts of the Raffaello Hotel.
1 réponse par Raffaello HotelCe client n'a pas laissé de commentaire.
Room 1501 is nice and quite comfortable. However, as someone else said in a review, the push in knob on the toilet is almost too hard to push for a woman's strength. And, to get to the bathroom, everyone has to come through the bedroom even though there is a Murphy bed and a sleeper sofa. There is only one sink in the very small bathroom. The restaurant […] downstairs is amazing italian food. Their service and food were as good as it gets! Pricey, but worth every penny and then some. Lisez la suite
Thank you for your detailed review of the Raffaello Hotel and our guest rooms! I am thrilled that you enjoyed our restaurant! Look forward to having you return in the near future.
1 réponse par Raffaello HotelCe client n'a pas laissé de commentaire.
"Raffaello Hotel"
I stayed at the Raffaello in December for a "Girls Weekend". It was a great location. Also, we had lunch in the Hotel's restaurant, the atmosphere was a little sedate, but the service and the food was excellent!
Ce client n'a pas laissé de commentaire.
I am glad that you had a great time in Chicago and at the Raffaello Hotel for your Girls Weekend. Great that you enjoyed the food at the restaurant as well as the service! We look forward to having you return to stay with us again.
1 réponse par Raffaello Hotel"awesome"
This hotel exceeded our expectations! Beautiful, spacious room with 2 double beds. We asked to move our room away from ice machine and were moved immediately, no hassles. Bathroom a little small so only 1 person fits at a time but that was fine for us.We spent 3 nights here and all staff were very friendly and helpful. Doorman was polite and courteous.Maids […] very obliging to give us additional coffee refills. Overall, Excellent. Lisez la suite
Very pleased to hear about your great experience at Raffaello Hotel! We always love when our guests are happy with their stay and accommodations. We work hard to ensure we deliver the highest quality service and always strive to make sure that our guests are satisfied. Thank you for your review and we look forward to seeing you again soon.
1 réponse par Raffaello Hotel"Raffaello"
Very kind staff, helpful..from front desk staff to cleaning staff to bartender to doorman. All extremely helpful. The manager upgraded my room to a suite without any extra fees!
We are pleased that you enjoyed your stay with us at Raffaello Hotel! It is great to hear that our staff was very accommodating. We look forward to having you return in the near future!
1 réponse par Raffaello Hotel"Boutique hotel in Chicago"
The hotel staff were all wonderful and the accomodations were very good. The location is just a couple of streets from Lake Michigan, near Navy Pier and close to shopping and good restaurants.
I am pleased that you were happy with the staff and accommodations at the Raffaello Hotel! We look forward to having you return in the near future.
1 réponse par Raffaello Hotel"Raffaello hotel"
Nice boutique hotel. Great location - one block off Michigan Ave, next to Water Tower Place. The room was nice but got hot at night. Otherwise, no complaints. I would recommend it.
Nice to hear that you enjoyed the convenience of our hotel. Im glad that you enjoyed your stay and we look forward to having you return again soon!
1 réponse par Raffaello Hotel"Perfect location for shopping/entertainment"
We stayed here right after Christmas and the location is perfect for our needs. We were able to shop at all of our favorite places and only had to walk a couple blocks to get back. It is directly behind the Hancock Building and Water tower is right around the corner! No complaints.
Thrilled to hear that you enjoyed your experience at the Raffaello hotel and that it was convenient for your travel needs. We look forward to having you back again soon!
1 réponse par Raffaello Hotel"Great Stay; Parking Attendant Lacking"
Our stay at Rafaello was superb. Staff were very nice, amenities were impeccable, and the location couldn't be beat. We opted to utilize the self-park at the hotel's designated parking garage located one block away. The first attendant reprimanded us for not knowing the procedure for self-parking, even though it was not conveyed to drivers, and was […] very rude when we asked for help. Upon checkout, a second attendant took nearly 15 minutes to find the car key and repeatedly requested receipt of payment made at the hotel. We will gladly stay at Rafaello again, but we will choose to use one of the other nearby self-park garages. Lisez la suite
I apologize for this inconvenience that you may have experienced during your stay and we will use this feedback to make our system better. I am pleased that this did not influence your opinion of the hotel and that you will be returning to stay with us again!
1 réponse par Raffaello Hotel"Best Hotel To Stay At!!!!!!!!"
This was my first time staying at this hotel. From the moment I walked in the door, checking in, the fabulous room helpfulness of hotel staff, and check out, was above and beyond any hotel. I have booked a room a this hotel for another stay this weekend. The bed was so comfortable and the bathroom is just a perfect size for a hotel. The rain shower […] was awesome!!!!! I would recommend this hotel to anyone you will not be disappointed in any way. I stayed in a King Room and I was such a nice roomy space not like a lot of hotels in downtown Chicago. Lisez la suite
Such a wonderful review! Thank you for your kind words and your enthusiasm toward the Raffaello Hotel. This shows to us that we are doing our job! We look forward to having you return in the near future.
1 réponse par Raffaello HotelLes avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
