"Good hotel good service"
Was there in may with 2 children . I looked at some others for a little less money , but believe me spend some more ! So you have to sleep in a barn ! Simply good ! The downside is the parking ($50 a night valet)Avis certifié Hotels.com
"Great hotel - wonderful staff and location"
Great stay. The staff was friendly, and very attentitive. The room was very clean, well appointed, and comfortable. The location can't be beat.Avis certifié Hotels.com
At first the hotel was hard to find as they dont have a visible sign stating were it is. Once I found it, after walking past it several times, I was impressed with the lobby. It was beautifull and the hotel clerk was very kind. But upon entering my room, I found the television did not work, the putlets were so old and loose I could not plug in my chargers […] for phone or computer, and there were little gnats buzzing around the bathroom. When I checked in I was asked if I would like a quiet room facing the courtyard. Of course this sounded perfect. It was anything but quiet. Seems a few homeless were staying in the alleyway they call a coutryard and spent the entire night yelling at each other. It was incredibaly loud and un nerving as they were just outside my window. Lisez la suiteAvis certifié Hotels.com
"Romantic Rooms in San Francisco"
I lived in San Francisco for a number of years and always enjoyed visiting Villa Florence for the marvelous food at Kuletos and the welcoming lobby cafe. I travel back to the city often for business and am always pleased when I get a chance to stay at Villa Florence. The staff is marvelous- welcoming and attentive. The rooms are always clean and inviting. […] Highly recommended ! Lisez la suiteAvis certifié Hotels.com
"I would not recommend"
This hotel is in desperate need of a facelift. Our first room smelled so bad we had to switch. The staff was very accommodating. The location is great but I would have rather stayed up the street at another hotel.Avis certifié Hotels.com
Avoid room # x02 to x05 as service trucks work a couple of night hours below your window.Avis certifié Hotels.com
"Old, dated and smelly"
Staff was okay but hotel overall was very disappointing .Avis certifié Expedia
Room close to street has lousy acoustic windows , 5 am trash tracks noise is too heavyAvis certifié Expedia
Flat out the best hotel in SF.Avis certifié Hotels.com
Not only was Villa Florence a great hotel experience but the location was fantastic-just off Union Sq on the cable car line! The staff was very helpful and food at Kuletto's restaurant was phenomenal! My next trip to San Fran will again include a stay at Villa Florence!Avis certifié Expedia
Everything was great and your front desk service, Victoria, was EXCELLENT. She is very personal and eager to meet your every need. A real pleasure. My only feedback was your cleaning service. She didn't understand when I left a note to please leave 4 coffee pods to make at least 2 cups each in the morning. They only left 3. Plus she did not replace […] the creamer or stir sticks. Another comment was when I called down on Sunday night and wanted information on a pizza delivery no one could help. They said I needed to walk next door for the closest one. These are all minor to me but we had a great time. Thanks so much. Lisez la suiteAvis certifié Hotels.com
Request a room on the upper floors. Not much soundproofing from street noise.Avis certifié Expedia
"European style charm"
Love the locacation, charming lobby and overall ambiance. Friendly staff, small but clean and comfortable room.Avis certifié Hotels.com
the only comment I have is the bathroom supplies: body wash was out, unable to shake for last drop. Overall, it was a quiet and comfortable sleep after our long, tiring day.Avis certifié Hotels.com
"A Night at the Villa Florence"
The location couldn't be more convenient to the Union Square area. The hotel and staf were wonderful. We would definitely stay again.Avis certifié Hotels.com
"Great old hotel"
Nicer on the inside than might appear from the outside. We had a room on the top floor and it was good sized and very quiet. Water pressure for the shower was excellent. Only negatives were very small closet and housekeeper did not refill the tissues. Have stayed there before and will stay there again. My wife loves the Starbucks like coffee bar in […] the lobby. Lisez la suiteAvis certifié Hotels.com
Such a great visit!! We had great service, a comfy room, and very friendly staff.Avis certifié Expedia
"An elegant hotel in the heart of San Francisco."
We thoroughly enjoyed the Italian ambience of Villa Florence and would happily stay there again. The elegant lobby, inspired by Italian Renaissance art, is an oasis of calm in a busy city. The staff is very friendly and helpful. The formal dining room and the more casual ambience of Kuletos were both environments which complimented the delicious food. […] The room was well appointed and the comfortable bed provided a good nights sleep to prepare us for the rigors of a day of sight seeing. We would appily recommend the Villa Florence to anyone visiting San Francisco. Lisez la suiteAvis certifié Expedia
"Awesome room and location in Union Square!"
We got the room last minute on a weekday and got a great deal - a Jr Suite. Nice sized room with a king bed and a fold-out sofa. Nice, clean and cute decor. We had an interior room (KEY for Union Square where there is action on the streets all night).Avis certifié Hotels.com
"Nice place, great location"
This place is definitely a little older (smaller rooms, creaky floors), but the service was great and the room was clean. Location is great for transit access.Avis certifié Hotels.com
Loved the staff and the resturant the most, location was perfect!!Avis certifié Hotels.com
"Great location for shopping in Union Square area"
Room and bath a little small. Rooms facing Powell a little noisy. Great location and coffee bar/snack area in lobby!Avis certifié Hotels.com
Excellent location and very friendly front desk staff and bellman.Avis certifié Hotels.com
We first visited the hotel almost thirty years ago. The hotel is showing its age, but the location, service, and standard of cleanliness were all excellent. The cost was moderate for a downtown hotel. Restaurant and coffee shop on site were very good.Avis certifié Hotels.com
"Location, location, location!"
You stay at the Hotel Florence for the location, which can be both a blessing and a curse, since it is SO close to Union Square. My husband and I stayed here around Christmas time, which made it very difficult to get anywhere near the hotel with the car due to crowds. Prepare yourself, the rooms are TINY, but clean and renovated. My only real complaint […] was the bed was small to fit in the tiny room but very uncomfortable to boot. Lisez la suiteAvis certifié Expedia
"Beautifully updated lobby. Very small elevators."
Excellent service. I mentioned that it was my anniversary and we were upgraded to a suite and a personalized greeting by the hotel manager. I would definitely recommend this hotel to my friends.Avis certifié Expedia
"Location was excellent."
Even though it rained, we had a marvelous time.Avis certifié Hotels.com
My wife, 3-year old daughter and I stayed at VF for a week and had an overall pleasant stay. The hotel is located at the heart of Union Square and the fancy stores. It features a very nice lobby and restaurant, but not so fancy rooms (just ok). Public transportation is available within a few steps (cable car) or one block (buses). Do not expect many […] restaurants close by. Front desk staff is friendly. Did not have any issues to report. Lisez la suiteAvis certifié Expedia
The hotel looked great. The location was also great. At first appearance, I was very happy with my experience. The staff was helpful and cheerful. My problem was that there was a terrible smell in the room. My guess is that it was coming from inside the walls. I only spent one night in the room and didn't check in until really late, so i didn't bother […] moving rooms. Lisez la suiteAvis certifié Hotels.com
"Good choice for our family"
We stayed for 2 nights. The hotel is centraly located, near Union Square, wask to shops, cable car, Starbucks... Nice Italian theme, clean room, elegant bathroom (although small), pleasant staff. Did not use the restaurant on site. Recommended for families.Avis certifié Expedia
"Well priced for its location"
Very comfortable, and a nice helpful staff. Carpet in room was a bit dated and grungy but appeared to be clean. Otherwise the room was well appointed and a nice space.Avis certifié Hotels.com
"Friendly Staff, Great Location"
Located next to Union Square and two blocks up from the Powell St Cable car turnaround, Villa Florence provided a quiet, friendly and elegant refuge in San Francisco's tourist central. Rooms are good sized--we had one with two double beds. The bathroom layout with the bath/shower toilet in a narrow room was a bit cramped. The staff was genuinely friendly […] and helpful. The restaurant located at the hotel was excellent. Lisez la suiteAvis certifié Hotels.com
Wonderful stay and great staff.Avis certifié Hotels.com
"Fabulous Villa Florence"
Love this hotel. My second stay here and when I come back to San Francisco I will stay here again. The location is perfect. At end/beginning of cable car line, at the Bart, and street cars and buses. Couldn't be better placed. The restaurant is very good and always busy. The lobby is perfect for a quiet drink. Right at Union Square. Cable Car bar across […] street. There is a great kettle corn stand at end of street where tickets for transit are sold. You car take a cab from airport to hotel for $50. Or you can take the Bart for $8.65 and you have a walk of about 5 minutes or 1 1/2 blocks. The Bart ride is about 20 minutes ( about same time as cab). Service at hotel and staff are great. Will go back. Lisez la suiteAvis certifié Hotels.com
"This room was tired"
I have now stayed there a number of times. I find it necessary to request a quiet room or else the street noise keeps me awake (nearby clubs, street musicians/drummers, etc.), but it is downtown so this is expected. This particular room was fine, although tired & in need of renovation: chipped paint, scratched tub, etc. But it was clean, staff is friendly […] and it remains my preferred hotel for value in the Union Square area. Lisez la suiteAvis certifié Hotels.com
Fantastic location and staff. Just what you want when you think of San Fran!!Avis certifié Hotels.com
"Perfect Union Square Location"
I have stayed here several times. Good value, great location. This is a small, older boutique hotel. It actually feels like s small Italian hotel. The only problem I find is with the valet parking. They are slow and only have two spaces in front of the hotel and you cannot block traffic because this is on the cable car run.Avis certifié Hotels.com
I've never been treated with such hostility by a hotel staff. I assume the guy was a manager. Stopped us in the lobby and demanded that we be quiet. We were arriving back late night/early morning; I'm not aware of any curfew at this or any hotel. We weren't being loud, we generated no complaints from other guests. We didn't have extra people. There […] was absolutely no reason for us to be treated that way. Lisez la suiteAvis certifié Hotels.com
"I'll be back..."
Just like General MacArthur promised to return to the Philippines, so I will return to Villa Florence. Staff and facilities were very good and the bar tenders outstanding.Avis certifié Hotels.com
"worth the price"
This hotel is prime location for everything. There is a bus stop and a bart station within one block. Overnight parking for guests (with valet and in and out privileges) is $50. The hotel itself is really clean and one of the best I have ever stayed in.Avis certifié Hotels.com
"Everything was perfect"
Location could not be better so close to Union Square. Room was uniquely shaped in a good way and the room was spectacular for the price. Couldn't have made anything better.Avis certifié Expedia
"Dependable hotel for business or leisure"
have stayed here a few times for business and this time was with family. The location is perfect, near Union Square, the cablecar lines, and easy walking distance to some fun places....like Chinatown. The staff is friendly and efficient and the service was good. While the price was moderately high, don't forget the extra fees charged for hotels in SF, […] and the high price of daily valet service (parking at nearby Union Square parking lot a bit cheaper per day). Lisez la suiteAvis certifié Hotels.com
"Nice hotel in great location."
Had an unexpected flight change so decided to spend the night in San Francisco. The Villa Florence provided easy access to shopping and transportation in San Francisco, plus catching the train back to the airport. The hotel was reminiscent of European hotels. Small bathroom, clean.Avis certifié Expedia
"Great boutique hotel"
I stayed here over the Valentines weekend and the staff were all very accomodating with all my needs. They helped me set up the room while my girl and I were out to dinner so when we came back music was on and flowers were set up on the bed. Superb service! The staff were all very friendly and knowlegable about area restaurants. The location is right […] in the middle of union square. Cable car and Muni stops are just a stones throw away from the hotel. The only thing that would have made my stay better is if the room had a tub. Valet parking is available, it's a bit hard to see where it is because the spot is small and there were no signs. I would definitely stay here again. Lisez la suiteAvis certifié Hotels.com
This hotel is a little overpriced, yes it is in an excellent location, but the rooms are old and the building smells old. The front desk was not that friendly and one person in particular named Diego at the front desk was extremely rude and unwelcoming. If your going to spend that much money on a room that is not updated, you should at least have a […] friendly welcome. The plus side of this hotel is it is very safe, you have to go through the front of the hotel to get to your room so not just anyone could come in, and the location is terrific it is right next to union square and the shopping district. This is not the worst hotel I have stayed in, but it's not the best. Lisez la suiteAvis certifié Hotels.com
"Nice hotel close to union square."
Excellent guest care and restaurant. Staff was very helpful.Avis certifié Expedia
"Nice Hotel, just off Union Square"
Very welcoming staff, top quality standards in the room, very convenient locationAvis certifié Expedia
"Perfect downtown hotel"
Love this hotel stayed many times. Perfect location.Avis certifié Expedia
"nice, convenient alternative to nearby corp hotels"
Very friendly staff, very clean room. Room was small but comfortable. Kuleto's was definitely better than the average "hotel restaurant". The one drawback was the noise from the street. I don't know that it is any worse than any other hotel around Union Square, unless others have done more for soundproofing - but it is in a busy, noisy downtown area. […] Overall, I will definitely consider this hotel again when traveling to S.F. Lisez la suiteAvis certifié Hotels.com
Nice hotel. Valet parking is terrible and contracted out to a third party who is usually absent. The hotl is nice but a little dated. Rooms have been updated with nice bathrooms but the floors creakAvis certifié Hotels.com
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