Tous les hôtels à San Francisco, Californie, États-Unis d'Amérique
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4,0 / 5Très bien

Notes (sur la base de 1 060 avis)

Note moyenne :

  • Propreté
    4,2
  • Service
    4,2
  • Confort
    3,9
  • État général
    3,9
  • Quartier
    4,4

Les avis suivants en anglais ont été publiés par des clients d’autres pays.:

4,0 / 5Très bien
"Ideal Location in the heart of union square"
I was here on a convention for a week. The location is ideal in the middle of the shopping district of San Francisco. There is a pizza shop nearby that stays up until late for a late night snack. The hotel is great, very friendly staff and very helpful. Definitely recommended for a stay in the heart of the city, the cable car station is right near the hotel. The rooms are a little small, but otherwise everything was great
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Séjour affaires de 7 nuits 13 mai 2015
Ahmed
IE
4,0 / 5Très bien
"Excellent service and staff."
The staff is very friendly here. The location in the city is excellent as well.
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Séjour affaires de 2 nuits 16 mai 2015
Jelani
US
4,0 / 5Très bien
"Decent option"
Great location, decent hotel. Right on Union Square, close to restaurants and nightlife. Nice hotel staff, helped me through some issues at check-in. OK rooms. No major complaints, but also was not blown away by the place.
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Séjour affaires de 1 nuit 5 mai 2015
Yotam
US
5,0 / 5Excellent
"Very nice hotel in a great location"
It was a very nice hotel in a great location for tourists. My wife and I stayed in a junior suite to accommodate our somewhat different sleeping habits and concluded that we made a very good decision. With a slight separation between the bed and a sitting room, one of us could be awake while the other slept without disturbing each other. We found lots of restaurants around us and we found very easy bus travel between the hotel location and Little Italy--the location of a lot more restaurants. The hotel's location provides easy access to buses, BART, and other public transportation. Our only complaint involves maintenance. One of the two elevators was out of service for six days while we were there and the room had a couple of minor maintenance problems (the toilet paper holder, for example, was pulling from the wall). Overall, however, we were very happy with our stay at the Villa Florence.
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Séjour romantique de 7 nuits 26 avr. 2015
John
US
5,0 / 5Excellent
"excellent customer service"
Excellent customer service and the food is very good.
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Séjour romantique de 1 nuit 10 mai 2015
Un voyageur
US
4,0 / 5Très bien
"Two thumbs up for Villa Florence!!!!"
Great location! Great staff! Funky boutique hotel. Loved it. A lot of character. Some of 'street zombies' in the area, but that is not the fault of the hotel. I would recommend it to friends. :)
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Séjour romantique de 3 nuits 8 mai 2015
Carl
CA
3,0 / 5Bien
"Not very attentive to details"
Book hotel for1 night and i decided to stay for another night. Front desk name Clarence was a bit rude when conducting and handling my needs. I had a fx wrist w cast and ask me to move out in my old room to the new room. He didn't give me time to gather my stuff ask the bell men to go up and move my things asap. Called and told him a need a little more time since the room was paid and ck out time is not until12 noon. He said, well it takes only 15 minutes to pack and the other room is ready for you, But still he could have been considerate of my situation the room i got tv was not working and waited waste my time all morning to wait again for another room.
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Séjour affaires de 1 nuit 9 mai 2015
Un voyageur
US
5,0 / 5Excellent
"Stay here!"
4 of us girls went to San Francisco for my sister's 50th birthday. We found this hotel on hotels.com. Love love loved it! Prime location, big rooms, fantastic staff. They helped us with our many arrangements and accommodated our every request. I'll never stay anywhere else in San Francisco again!
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Séjour en famille de 2 nuits 8 mai 2015
Ruth
US
4,0 / 5Très bien
"Family trip"
Awesome hotel. The staff was great! Comfy beds
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Séjour en famille de 2 nuits 5 avr. 2015
Un voyageur
US
5,0 / 5Excellent
"Location, location, location and lemoncello"
Upon check in I was offered some limoncello. It was amazing. The location is in the heart of shopping and the hotel has been renovated. It was the best deal I found for the area. The rooms are like converted apartments but I find this in many San Fran hotels. Ones that cost much more like the Clift. Great hotel.
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Séjour affaires de 1 nuit 5 mai 2015
Kimberly
US
2,0 / 5Correct
"in construction!"
The plaxe is in construction! Smell like paint and all the rooms have their windows open to dry the fresh paint.
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Séjour en famille de 1 nuit 2 avr. 2015
Katherine
US
5,0 / 5Excellent
"Oasis near Union Square"
The Villa Florence was an oasis in a very busy and bustling area….calm and a lovely retreat. Great coffee, croissants and restaurant.
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Séjour affaires de 7 nuits 26 avr. 2015
Elizabeth
US
4,0 / 5Très bien
"Good location."
We enjoyed staying in this hotel. The location was great and central. The only thing i really didn't like is that i had to argue and check-in twice because we were put in a much smaller suite than the one we booked and paid for.
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Séjour entre amis de 2 nuits 25 avr. 2015
mohammed
US
4,0 / 5Très bien
"Dinner and a Show"
The room was great. The Hotel is a slightly older hotel that has been refurbished very nicely. The staff is extremely friendly and helpful. We had dinner at Kuleto's ,the restaurant in the lobby, and was great. Food was perfect, Wait staff was on it...a little intense, but on it. Overall I would stay there again!
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Séjour en famille de 1 nuit 29 avr. 2015
Stuart
US
4,0 / 5Très bien
"Union Square older but well located hotel"
All good except through wall A/C permits excessive street noise
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Autre 2 mai 2015
JohnL
US
4,0 / 5Très bien
"jecNed"
Great location. Shower a bit small for a big guy like me but room was great. Would stay again.
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Séjour romantique de 2 nuits 25 avr. 2015
Edward
US
3,0 / 5Bien
"stylish hotel Rooms need redesign"
Lovely hotel. Coffee bar was enjoyable. Great staff. Restaurant Koletos was delicious The room was not enjoyable. Difficult to maneuver in room. Couldn't open mini bar door as it was too close to the bed. No curtains over windows resulted in room being fully illuminated during night from street lights. Bathroom sink area required creative maneuvering to wash; way too small. Heater ran entire time. Had hotel engineer look at it. He was not able to resolve. Highly recommend you stop by for coffee/muffin at the coffee bar or dinner at Kuletos. Enjoy the hotel decor. Would not recommend staying overnight until they redesign guest rooms.
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Autre 29 avr. 2015
Bill
US
3,0 / 5Bien
"An ok hotel at the heart of Union Square"
The hotel is easy to find. The ambience of the hotel is nice. The staff there are super friendly as well. As for the room it had a few nice touches such as the flower head board, giant TV with cable and was fairly quiet. As for the draw backs, the bed was uncomfortable and the sheets weren't so white, stains... There was very little water pressure for the shower and it also would alternate between super hot then cool.. Also the room is heated and cooled by a in windows unit. I also got stuck in one of the small elevators for about 5 minutes. I would recommend this place to someone if they wanted a place to crash for a night or two but if your looking for something more comfortable & relaxing I would look else where.
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Autre 28 avr. 2015
Joe
US
5,0 / 5Excellent
"Nice Hotel, Good location and Good price deal"
Perfect location right next to Union Square. Nice looking Hotel mix of classic and modern. Old building, nicely revamped. 2 streets away from Westfield Mall for Shopping and the Perfect food deals and choices at Bristol Farms market on basement level. Get a room Deal on line and you're good to go!
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Séjour affaires de 2 nuits 24 avr. 2015
Robert
CA
5,0 / 5Excellent
"Villa Florence is a winner."
Great service from check in to check out. Would be happy to stay their again.
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Séjour de 1 nuit 24 avr. 2015
mark
US
4,0 / 5Très bien
"Excellent - VERY expensive due to conference time"
Room Attendants and Maintenance/Engineers were very friendly and eager to please. Excellent.
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Séjour de 2 nuits 20 avr. 2015
Henry
AU
4,0 / 5Très bien
"Great location!"
great hotel - my room was small but extremely comfortable.
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Séjour de 1 nuit 23 avr. 2015
Anne Marie
US
3,0 / 5Bien
"okay, but not the best"
Front desk attendant was a bit rude and short upon check in. Hotel is undergoing renovations, so the hallways were filled with misc items. Bed was a bit too firm for my liking, and I had to adjust the fan to run all night to block out some of the noise from the street, but was still woken up by the trash collectors at 3 am. Water was luke warm in the shower, and the bathroom had zero counter space. Although the desk doubled as a vanity, the light wasn't as good and it was inconvenient moving all my work stuff from the desk to use it as a vanity. Would stay here again if in a pinch and no other alternatives nearby.
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Séjour affaires de 1 nuit 20 avr. 2015
Un voyageur
US
3,0 / 5Bien
"Hammer time"
a very nice hotel the staff was very good. unfortunately they put us right next to where they were doing construction so it was very loud during the day on a Saturday when we were trying to relax in the room. and that night it was very loud because of party going on next door.
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Séjour en famille de 1 nuit 17 avr. 2015
Un voyageur
US
5,0 / 5Excellent
"Will only stay here when in the City from now on!"
The hotel is perfectly located. The remodel is beautiful and very romantic/girly. Very deep pink and flowery. The desk is actually a makeup table! The staff is stellar. Friendly, they make eye contact, they are not OVERLY efficient and certainly not pretentious (although they'd have reason to be). Beware: the bathrooms are small and tight BUT in keeping with the very girly friendly accoutrements; the lighted mirror is over a shallow counter for perfect makeup up with NO back-breaking leaning to get close. Good plan!
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Séjour affaires de 3 nuits 15 mars 2015
Rana
US
4,0 / 5Très bien
"nice place"
nice room great location a little noisy but not bad just really tiny rooms felt like a shoe closet
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Séjour romantique de 1 nuit 17 avr. 2015
Brian
US
4,0 / 5Très bien
"8/10"
Sink was clogged, but overall stay was nice.
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Séjour romantique de 1 nuit 19 avr. 2015
Ricky
US
5,0 / 5Excellent
"Great hotel since it's next to all the shopping!"
It was a great hotel since it felt very fancy. Just didn't like that it took me a while to cancel my other room since I had a medical emergency.
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Autre 21 avr. 2015
joelle
US
4,0 / 5Très bien
"Quick and qiet"
We came in super late and they were very courteous and helpful. We were only going to be there a few hours to sleep as one of us had a surgery early the next morning. They gave us a quiet little room and sent us on our way. The concierge was very helpful and knowledgable.
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Autre 21 avr. 2015
Anna & Chris
US
5,0 / 5Excellent
Staff was friendly and helpful. The toon was clean and quite.
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Autre 20 avr. 2015
Un voyageur
US
4,0 / 5Très bien
"Excellent location."
Excellent location. Most of front desk staff very friendly. Howard (bellman) exceptional helpful!! Small rooms but comfy. Some rooms being updated so noisy in the morning!
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Autre 18 avr. 2015
lisa
GB
5,0 / 5Excellent
"Great Location!"
We had a great stay at Villa Florence! I have stayed here before and love the location. The rooms have all been remodeled and it seemed much roomier than before. The staff was fantastic and very helpful. We will come here again on our next visit!
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Autre 15 avr. 2015
Robin
US
4,0 / 5Très bien
"Great stay!"
The staff was fantastic. I had several large items for work and the bellman was very helpful.
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Séjour affaires de 1 nuit 8 avr. 2015
Sara
US
4,0 / 5Très bien
"Old world elegance but modern with great service"
It was really frustrating to get in front of the hotel and I had to circle around in SF traffic many times. I finally called the front desk and spoke to the guy with the interesting mustache who was a gem and talked me off the ledge. He had concierge and the valet meet me when I drove around again. I thought that was a first class thing to do. The hotel has an old but chic and modern feel. I enjoyed the atmosphere and the very large TV. Great valet service. I liked texting when I needed my car and getting it in about 15 minutes. I love Lavazza coffee but the coffee maker didn't work and wasn't plugged in. It should have been replaced. The TV was huge and a nice touch. Nice products in the bathroom. The restaurant was nice. I really liked the look and feel.
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Autre 14 avr. 2015
Cherisse
US
5,0 / 5Excellent
"Great hotel at Union Square"
Me and some friends made a trip to SF to celebrate my birthday and stayed at Villa Florence, first time there for all of us. We loved it! We got the biggest room on the 7th floor right on the corner with the view to Powell St. The location of the hotel is perfect. Half a block to Union square, a couple of blocks to the Powell Cable Car and BART station. You can walk to market street and china town. And the staff are very friendly, we had some homemade limoncello and biscotti at the lobby. And the Italian restaurant there is a must try. There is a Starbucks next door, but before you go get your usual Latte, try the one at the lobby, you won't regret it. We will be staying here again, for sure!
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Autre 13 avr. 2015
May
US
5,0 / 5Excellent
"Downtown SF"
We loved the accessibility the hotel provided to shopping, Muni and BART. Perfect for a downtown experience.
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Autre 11 avr. 2015
Craig
US
5,0 / 5Excellent
"Nice hotel close to Union Square"
Great hotel right by Union Square and the cable car. All the high end shops are nearby at Union Square. Walgreens just down the street for anything small that you need and where you can buy public transportation passes.
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Autre 10 avr. 2015
Un voyageur
US
4,0 / 5Très bien
Overall good, as expected dxvdsfhbfdnmjgdmg xzfvdzgbbnfgf afdvfs
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Autre 10 avr. 2015
Un voyageur
US
4,0 / 5Très bien
One of the staff was brilliant in telling us how to get around SF using the public transport and where to sit to get the best views etc...
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Autre 10 avr. 2015
Un voyageur
US
4,0 / 5Très bien
"Nice except the Wi-Fi"
It is a decent hotel with a nice location. The Wi-Fi they provided has a really bad signal level in my room on the 7th floor, which is a little bit frustrating.
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Séjour affaires de 3 nuits 5 avr. 2015
Yuan
US
2,0 / 5Correct
"Problematic, Terrible stay. Not Worth the Money."
This was a terrible experience. The room was like a broom closet, with an uncomfortable bed and old board-like blanket as cover. My room heater didnt work. It came om once. Shut off by itself and never came back on again. The bathroom floor, when taking shower would be flooded from the outside. I brought this to the attention of the management on night #2. They changed my room but didnt do much else to check on me or ask how my stay was at the end, as I checked out. As polite as they might have seemed they didnt seem to be that bothered. I will not stay at this hotel again.
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Séjour affaires de 2 nuits 4 avr. 2015
Henrick
US
5,0 / 5Excellent
"Nice stay"
Very nice stay. Very nice room
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Séjour romantique de 1 nuit 4 avr. 2015
Colin
US
5,0 / 5Excellent
"For a first-time visitor to San Francisco"
I had no expectations as I arrived in San Francisco for some company meetings. I'm a software engineer and hadn't yet traveled to meetings at our SF office. After a very early morning flight, lots of meetings, and miles of walking, I arrived at Villa Florence. From the outside and the lobby, the hotel looked top notch. Once I got into the elevator and walked the halls, the hallways and the quality of the building itself seemed dingy and creaky. However, (and it's a big however) the room itself was fantastic! The bed and sheets and pillows were comfortable and clean. The enormous tv was a welcome surprise. The bathroom was very nice and out of the ordinary. There were little details that were included everyday that I thought were great. The atmosphere around the hotel was great, the lobby was great, the hallways are gross, but the rooms are great!
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Autre 7 avr. 2015
Jeff
US
2,0 / 5Correct
"Convenient because in Union Square"
There is only Valet Parking which is very expensive. Was difficult to pull up to the front because there was no where to pull up. Had to circle several times and call the hotel to tell them we are trying to get to the hotel.
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Autre 6 avr. 2015
Un voyageur
US
5,0 / 5Excellent
"Good location, good stay!"
The location next to union square was amazing. Our room was also really neat/unique-- you get that with boutique hotels, and this time we scored an awesome room. The staff was friendly even at 5:30 am when we had to check out, and the valet parking was helpful. The only thing I would change is the bed firmness-- it was hard to get comfortable, but we mad it work. Overall I would recommend the hotel.
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Autre 4 avr. 2015
Brook
US
4,0 / 5Très bien
Nice hotel in a great location Breakfast is good and the rooms are recently remodeled...
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Autre 4 avr. 2015
cynthia
US
5,0 / 5Excellent
"I always try to stay here"
When I spend a weekend in San Francisco I always try to stay at Ville Florence. They recognize me, the staff is super-helpful and friendly and I really feel welcome. Free wifi working very well, limoncello tastes often in the afternoon, and they try to accommodate every special request.
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Séjour de 2 nuits 27 mars 2015
Giulia
US
3,0 / 5Bien
"Noise was a problem"
Noise was a major problem at this hotel since it is on the main street in Union Square. There was a protest outside and it kept me up. Otherwise, everything was fine.
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Séjour de 2 nuits 10 mars 2015
Un voyageur
US
5,0 / 5Excellent
"Quaint hotel, friendly and helpful staff."
The hotel was quaint and the room was comfortable. The staff was friend and helpful. The location of the hotel is close to all the sight seeing locations in San Francisco. I have stayed here 3 times now and I have never been disappointed
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Séjour romantique de 1 nuit 28 mars 2015
Brenda
US
5,0 / 5Excellent
"Race weekend getaway"
It was perfect for our overnight stay. Central to all we needed to do, and a lovely room. Only missing coffee in the room!
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Séjour romantique de 1 nuit 28 mars 2015
Corinne
US
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