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Situation
Red Lion Hotel Portland - Convention Center se trouve à Portland (Convention Center - Rose Quarter), à proximité de Oregon Convention Center, Quartier des roses et Memorial Coliseum. Pioneer Courthouse Square et Tom McCall Waterfront Park se trouvent également à proximité.
Caractéristiques de l'établissement
Cet hôtel très pratique pour les voyages d'affaires propose un restaurant, un café et un bar lounge. L'accès à Internet haut débit par Wi-Fi est gratuit dans les espaces communs. Cet établissement 3 étoiles met à disposition un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Le personnel de l'établissement offre un service de traiteur et un éventail de services d'affaires. L'établissement propose un centre de fitness, un personnel multilingue et une boutique de souvenirs/un kiosque à journaux. Le parking de l'hôtel est payant et sous réserve de disponibilité. Il s'agit d'un établissement non-fumeur. Cet établissement a été entièrement rénové en 2010.
Chambres
Les chambres offrent une vue sur la ville. Les 173 chambres de l'établissement Red Lion Hotel Portland - Convention Center sont climatisées et comprennent une cafetière ou une bouilloire à thé et un sèche-cheveux. Les lits sont dotés de matelas à oreiller incorporé et sont préparés avec un jeu de trois draps et de la literie de qualité supérieure. Vous disposez d'un accès gratuit à Internet haut débit sans fil depuis votre chambre. Une télévision LCD 37 pouces donne accès aux chaînes thématiques par câble et propose une console de jeux vidéo et des films payants. Toutes les chambres possèdent un bureau et un fauteuil ergonomique ; vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire et des articles de toilette gratuits. Les chambres ont également un fer à repasser/planche à repasser et des fenêtres ouvrantes. Un micro-ondes, un service de couverture et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours.
"Hotel Parfait"Avis d'un client Hotels.com envoyé le 3 déc. 2012
Tout y est, le staff hyper agréable et professionnel, le petit déj à chaque étage de l'hotel tous les matins, une salle de fitness complète et très spacieuse, hotel au bord de Willamette river...
Avis d'un client Hotels.com envoyé le 26 sept. 2012
Ce client n'a pas laissé de commentaires.
"Emplacement centre ville pour visite"Avis d'un client Hotels.com envoyé le 23 sept. 2012
Très bon hôtel, bien placé. Bruits de la ville mais normal pour ce genre d'emplacement. Par contre propreté dans les parties communes laissant à désirer
"Très confortable, un peu loin de Portland"Avis d'un client Hotels.com envoyé le 10 sept. 2012
Cet hôtel récent est irréprochable en termes de confort et de propreté. Chambre très bien équipée (bureau, grande TV écran plat, fauteuil, etc.) et surtout une literie d'une excellente qualité (il y a un bouton pour régler la dureté du matelas - nous n'avons pas eu besoin d'y toucher). Propreté irréprochable. Le petit déjeuner est en option mais du café est proposé dans le hall gratuitement tout la journée. Il faut compter 15 bonnes minutes de highway pour rallier Portland Downtown. L'hôtel semble assez mal desservi en transports en commun. Il y a également de nombreux centre commerciaux à 5/10 minutes de routes. Si vous cherchez du confort, allez y les yeux fermés.
"very good for the price."Avis d'un client Hotels.com envoyé le 2 sept. 2012
The room was right next to the street, so it was quite noisy. But the other rooms would probably be more comfortable noisewise. But it is a cheap hotel with very good amenities for the price.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Cafe 10-2-1 - Ce café sert le petit déjeuner.
Windows Restaurant Lounge - Ce restaurant sert le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar.
Un service en chambre (horaires limités) est disponible.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Jouxtant l'autoroute I-5 à l'est de la rivière Willamette, le Rose Quarter s'étend sur 12 hectares et comprend l'arène Rose Garden, le stade couvert Memorial Coliseum et le centre de congrès Oregon State Convention Center. L'arène de 20 000 places a accueilli de nombreux concerts, dont ceux d'Elmo et de Bruce Springsteen. Les visiteurs viennent admirer la ville en fleurs au mois de juin à l'occasion de la Grand Floral Parade du Rose Festival. Vous pourrez faire des achats au Lloyd Center, situé à proximité.
Tous les hôtels à Portland"Red Lion provides good value"
I enjoyed my stay, particularly because the bed was so comfortable. The pillows were of superior quality with excellent conformance and support. The location on McLaughlin Blvd was a bit noisy late at night with the sounds of motorcycles going by. Big screen TV also a plus.Avis véridique Hotels.com
"Convenient access to center city"
This is a very comfortable hotel and the staff was quite friendly. The Banquet that was arranged for our group was great, one of the best in years. Our group personally congratulated the director/chef on his work. Everything was in place, food served at correct temperature and on-time.Avis véridique Hotels.com
"Nice Hotel - Great City"
Very convenient hotel to the convention center and other Portland sites. Great service!Avis véridique Hotels.com
"Odd smell"
The front desk service of this hotel aside from one excetion, was awful. You are first greeted by an outstanding 14 dollar per night parking fee, normaly I would be fine with this, but the lack of maintance, the confusion of the garage and the size of the spots make this lot a disaster. You walk into a lobby with an odd smell and outdated look. The […] staff is a mix of over bearing and unfriendly staff. There is no help with your bags, so pack light. The elevators are a little shaking but fast. Rooms aside from awesomely large and comfy beds, are small. The hotel has no individual ac, they do supply a fan or a space heater, and a window, so there's that. Hotel roof bar "windows" while a dump offers an awesome view of the city. Location is great and the Max is less then a block away. Overall I won't be staying here again and will pay the extra money to stay at the amazing hotel Marriott up the street. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Red Lion Hotel Portland - Convention Center Thank you for providing your feedback on your recent stay with us. We take all customer issues very seriously. I'm sorry to hear our front office staff did not handle your issue with professionalism. Please accept my apologies and I hope if you us a chance to make it up to you on your next stay. Jacob Benjamin Hotel Manager
"Great for conventioneers"
Nice place, great views from the top floor restaurant, very convenient to the convention center and transit line. It seemed like it needed a bit of TLC, ready for some upgrades. For example, the "ice machine" on my floor was just a freezer with bags of ice in it. No big deal, just not quite as nice as I expected for the price. Overall, it's fine, I […] would be happy to stay there again. Lisez la suiteAvis véridique Hotels.com
"Comfortable Room"
The room was much better than it looks like based on the outside of this hotel. It was very clean and comfortable and a great price.Avis véridique Hotels.com
Outstanding service at the front desk. Very convenient to town. Lite-rail access. Clean rooms. Hotel in need of a make-over though.Avis véridique Hotels.com
Being right across from the Convention Center, there's a lot going on and it's a bit noisy with the trains going by. The room was very clean and comfortable. The food was excellent upstairs and the breakfast diner downstairs has amazing breakfast. I would stay again for sure. The bathroom towels were thin and scratchy, but other than that, everything […] was top notch. Lisez la suiteAvis véridique Hotels.com
"Excellent staff"
The staff at the Red Lion was exceptionally helpful and courteous. The front desk, the restaurant and the service staff was friendly and made our stay a pleasure.Avis véridique Hotels.com
The room let in way too much of the street noise all night and the heater was too noisy and did not heat the room well. Did not sleep well atit all. The front desk staff was very friendly yet I would not stay there again.Avis véridique Hotels.com
Réponse de la part de Red Lion Hotel Portland - Convention Center Hello Ana, Thank you for commenting on your recent visit to our property. I am pleased you had pleasant encounters with our staff but am very concerned about the restless nights you described. We are working diligently to improve our product in this regard. We hope that upon completion of these improvements you would consider staying with us again. please let me know if you have any further questions or concerns. Best Regards, Jacob Benjamin Hotel Manager
"pet friendly"
comfortable beds and available amenities like the cafe and lounge. Would have taken advantage of them had the location not been walking distance convenient to local food, mall, nightlife, etc. I am grateful for the hotel accommodating pets.Avis véridique Hotels.com
"very good position"
very goodAvis véridique Hotels.com
"Red Lion march 2013"
Greetings ....good location,easy access from the Max Line , green , red (to the airport) and i think the blue line. Close to Amtrak station. Conns, the rooms a bit cool, but OK for me, (from Canada eh !) but will supply heater if you need one, as many other guests will request. Many restaurants nearby, also a Walgreens and 7-11 and a shopping mall within […] 3 blocks. The MAX line can heard, can be a bit loud, depending which room you are in and the building can shake at times. The staff is friendly and good breakfast. I have stayed here before and would stay there again , mainly because of the location and clean rooms. No safety deposit box in room, but you can use one at the front desk. Cheers Lisez la suiteAvis véridique Hotels.com
Great location, however rooms were hot and stuffy, construction blocking parking in thier lot, old and stained toilet seats. In addition no one informed me of a live band playing late into the night shaking and blasting through out the hotel. I will not stay here again.Avis véridique Hotels.com
Réponse de la part de Red Lion Hotel Portland - Convention Center Hello, and thank you for taking the time to comment on your recent stay with us. I sincerely apologize for the less than satisfactory experience you encountered and I assure you we are working diligently to make sure the problems you mentioned are remedied as soon as possible. We hope you will consider us again during your next visit. Please feel free to contact me with any further concerns. Best Regards, Jacob Benjamin Hotel Manager
"Good stay"
Would stay again. Staff was friendly and very helpful. Location is 1/2 block from train stop from the airport. We njoyed our stay.Avis véridique Hotels.com
Very satisfactoryAvis véridique Hotels.com
"Service"
Poor service. When I asked where the additional parking was he said down the Ramp. Then I saw a ramp like road right beside the reception. I asked him is this the ramp. He loudly said no there is a ramp. I was tired and didn't want to make a fuss. It's not that I didn't hear him I had a second question. But his rudeness stopped me from asking it. I […] would not recommend this hotel to anyone where staff intereacts like this. Lisez la suiteAvis véridique Hotels.com
"Great Location"
This hotel is in the perfect location if you are attending any functions at the Oregon Convention Center. The room I stayed in had been recently remodeled and was very pleasant. The lounge on the 6th floor has a beautiful view of the city.Avis véridique Hotels.com
"Great hotel"
The location of this well managed hotel is fantastic. My only complaint was that it was right beside the LRT tracks which were quite loud when it passed during the day but luckily it only ran until 12:30pm.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Room was small but clean. Service was good from all staff including parking staff security.Avis véridique Hotels.com
"Like a Motel 6, but with horrid parking"
Check-in was quick and easy. The room was decent, but the bed not so comfortable. The biggest complaint about the room (and we were on the 2nd floor) was the noise. We heard the MAX light rail-trains and road noise all night long. The elevator during a couple of trips had a strong sewage odor. Otherwise, it was fine. We tried to eat breakfast in the […] attached cafe, but the staff was more worried about delivering room service than servicing customers in the dining area. We ended up walking out without even getting to order because we were in a hurry. Another couple came in just after us and never even got acknowledged or seated in a span of 5 minutes. The parking spaces are TINY and most are next to great big columns. The cost of parking is a turn-off as well, though it only applies to overnight stays. It is actually quite convenient if you stay the night before an event at the Convention Center (across the street) as you don't have to move your car. The Red Lion Inn website shows a swimmer icon next to this location on its website, but don't be fooled. There is no pool! Happy Hour in the lounge is family-friendly and a good value. The staff in the lounge were very nice and the view is pretty terrific. Overall, I would call this a 2-star hotel, not more because of the noisy rooms, poor parking spaces, and the disappointing cafe. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Red Lion Hotel Portland - Convention Center Hello Chris, Thank you for commenting on your recent stay with us. I sincerely apologize for our lack of consistency during your stay. We strive to provide the best possible product and service to our customers and I regret that we disappointed in this area. I assure you I will be addressing your concerns immediately and we hope we can earn your business back in the future. Best Regards, Jacob Benjamin Hotel Manager
"Will never stay at a Red Lion again"
This hotel was absolutely terrible. Hotel is on a rail line and that coupled with the paper thin walls and single pain windows meant every noise from every room and from every passing car was right in our hotel room. The hotel was old and dirty. The service was good but they were completely overwhelmed by the volume of people in their hotel (hotel was […] full for a tournament). Next trip to Portland, I will not stay anywhere near the convention center and I certainly won't stay in this hotel again or with this hotel chain. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Red Lion Hotel Portland - Convention Center Thank you for taking the time to comment on your recent visit to our property. While I am glad to hear that our staff treated you in a courteous manner I deeply apologize for an otherwise restless stay. I assure we are working diligently to imporve our property in a diligent manner and hope you will reconsider staying with us in the future. Best Regards, Jacob Benjamin Hotel Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
We were in Oregon attending an event at the convention center, which is right across the street. The light rail is also right there, which made it easy to get downtown and to the airport. Great location. Room was a little small, but clean. The staff was extremely helpful and kind.Avis véridique Hotels.com
"Convenient place to stay"
Convenience to the convention center was wonderful. Very easy to get back and forth even between sessions. Convenience to the MAX was so easy also, we recommend staying here.Avis véridique Hotels.com
"average"
i did not like the staff at the front desk of the hotel. they were rude when we called for a wake up call. they acted as if they had no time to bring up more towels. also a lot bums were hanging out in front of the hotel and they harrassed us while walking to a nearby restaurant.Avis véridique Hotels.com
Réponse de la part de Red Lion Hotel Portland - Convention Center Hello Krys, Thank you for commenting mon your most recent visit to our hotel. I sincerely apologize for the cold response you received from our staff regarding your requests. We take great pride in our level of customer service. Comments such as these are deeply concerning and I assure you they will be addressed immediately with our staff. I hope you will consider us agin in the future and please let me know if you have any further questions or concerns. Jacob Benjamin Hotel Manager
"Great for a quick inexpensive overnight stay"
Rooms were small and tight but clean. The hallways are very tight as well. We had problem with our door handle which led to us changing rooms. The hotel staff handled the situation perfectly. They got us into a new room immediately without any questions. We felt safe in the neighborhood despite a few panhandlers near by. This place is great for a very […] quick overnight stay or a short stay for easy access to the Convention Center or Rose Garden. Lisez la suiteAvis véridique Hotels.com
Location was great for our event that was held at the Rose Garden. We weren't impressed with condition of hotel. We were expecting a little more with it being a Red Lion hotel. I felt like I was in something closer to a Motel 6. Also very unhappy with having to pay an additional $14 for parking at a place we already were paying to stay at. I would expect […] the parking to be part of our stay and I was not informed on any additional parking fee until we arrived. In the future I will definitely reconsider staying at Red Lion hotel. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Red Lion Hotel Portland - Convention Center We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected in comparison to other local hotels. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our front desk staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
"Not far from downtown"
It is expensive to stay in downtown hotel, so we decide to stay in a hotel that is a bit far from it. It is only couple stops from Union Station. Not much noise at night. The bed is comfortable and clean. Bathroom is a bit small but ok. We paid about $65 per night. Very convenience place for taking public transportation.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Red Lion Hotel Downtown Portland"
I like this downtown hotel. The small cafe in the hotel is very nice and the roof top bar has a great veiw. Price is right and a nice hotel.Avis véridique Expedia
"Noisy Floor Room"
Staff was very helpful, very professional and very courteous. The noise from the street and train stop was significant and made it difficult to sleep.Avis véridique Hotels.com
"Good for a couple of nights."
The wifi internet was so-so, you have to pay for parking, but overall it served it's purpose. :-)Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Can find something better"
The hotel was outdated and run down. My room was in decent shape, but I definitely had to use the portable heater as I was cold most of the time. The best part was how close it was located to the MAX. However, my room was right next to the stop...needless to say, I didn't sleep very well.Avis véridique Expedia
Réponse de la part de Red Lion Hotel Portland - Convention Center Thank you very much for taking the time to complete our online survey. We appreciate your comments and feedback and utilize them to take the appropriate steps to make all future stays more enjoyable for our patrons. I sincerely apologize for any discomforts or inconveniences you experienced during your time with us. Above all else we simply want to re-gain your confidence in our facility and earn another opportunity to exceed your expectations. Thank you, Jacob Benjamin Hotel Manager
"You can do better."
Overall, very underwhelmed. About as nice as a Motel 6. Desk clerk was curt and unfriendly. Made me feel like I was inconveniencing him by checking in or checking out. I'll stay somewhere else next time.Avis véridique Hotels.com
Réponse de la part de Red Lion Hotel Portland - Convention Center Hello Mike, Thank you for taking time to write about your most recent visit to our property. My sincere apologies that we did not meet yourexpectations. Above all else we pride ourselves on the courtesy and customer service we provide. I completely understand your dissatisfaction with the reception you were greeted with and I assure you it will be dealt with accordingly. I hope you will consider giving us another opportunity the next time you visit Portland and please do not hesitate to contact me with any quesitons or concerns. Thank you, Jacob Benjamin Hotel Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
It was everything we needed close to the medical facility we had to be at. We didn't stay in the room much as we had a full schedule with the doctors. The light rail was a little bit loud but didn't interfere with our sleep. Rooms were clean and well stocked with towels and coffee. Thank you!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Average hotel with good location"
Some areas have been upgraded, but others have not (windows for example let in quite a bit of street and light rail train noise). All in all an average hotel, nothing real bad, nothing real good other than location. It is next to light rail station, convention center, Red Robin, Denny's and Burgerville. real convenient to jump train into downtown.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great location"
You can walk to whatever you need, which is nice. No pool though :( but comfortable beds. Great food. Lounge in building. Great price for the quality. I would say I recommend it.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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