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Situation
Four Points by Sheraton Houston Hotel & Suites Memorial City se trouve à Houston (Energy Corridor), à proximité de Town and Country Village et Memorial City Mall. Bear Creek Park et Bear Creek Pioneers Park se trouvent également à proximité.
Caractéristiques de l'établissement
Four Points by Sheraton Houston Hotel & Suites Memorial City possède une piscine extérieure et une salle de fitness ouverte 24 heures sur 24. L'accès à Internet haut débit par Wi-Fi est gratuit dans les espaces communs. Cet établissement 3 étoiles met à disposition un centre d'affaires ouvert 24 heures sur 24 et un équipement audiovisuel. Le personnel de l'établissement offre un service de traiteur et un service de traduction. L'établissement propose un personnel multilingue, une boutique de souvenirs/un kiosque à journaux et une cheminée dans le hall. Vous bénéficierez d'un accès gratuit à une navette vers les attractions locales dans un rayon de 5 miles. Il s'agit d'un établissement non-fumeur.
Chambres
Les 171 chambres de l'établissement Four Points by Sheraton Houston Hotel & Suites Memorial City sont climatisées et comprennent des journaux gratuits et une cafetière ou une bouilloire à thé. L'accès à Internet haut débit avec ou sans fil est gratuit. La télévision permet d'accéder aux chaînes thématiques par satellite et propose des films payants. De plus, un bureau et un téléphone avec répondeur vocal sont disponibles dans toutes les chambres. Les chambres ont également de l'eau minérale (offerte) et un fer à repasser/planche à repasser. De plus, un service de ménage est proposé (tous les jours). D'autres prestations sont disponibles sur demande, notamment un micro-ondes.
"Très près de l'aéroport"Avis d'un client Hotels.com envoyé le 7 févr. 2013
Bien située, prix abordable
""Avis d'un client Hotels.com envoyé le 24 janv. 2013
Bon rapport qualité/prix. Hotel bien situé´ propre, avec toutes les commodités
"Bon hotel, bien situe"Avis d'un client Hotels.com envoyé le 22 janv. 2013
Tres bon hotel deja utilise par mes soins. J en avais garde un bon souvenir. L emplacement est ideal pour une nuit avant de repartir.
"le plus proche de a et meilleur prix"Avis d'un client Hotels.com envoyé le 18 janv. 2013
bonne navette gratuite rapide
Avis d'un client Hotels.com envoyé le 17 déc. 2012
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Un service en chambre (horaires limités) est disponible pour le petit-déjeuner et le dîner.
Cet hôtel offre une piscine extérieure et une salle de fitness ouverte 24 heures sur 24.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Staff Was very nice! Hotel was quite, room very clean. I only had two issues, one you could hear every time someone flushed the toilet and our room service breakfast was not enjoyable. They took the charge off my bill which helped and everyone was very nice about it. I will return to this hotel if I am ever in Houston again.Avis véridique Hotels.com
I have absolutely no complaints.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Close to our event"
Excellent stay, Service was great, as well as cleanliness of roomAvis véridique Hotels.com
"Experience"
Hotel was accommodating staff was great...,food was better than some of the higher end hotels i've visit at a reasonable price. The ONLY negative I have is the design of the restroom sink. No matter what u will have water slashed every whereAvis véridique Hotels.com
"Convenient location with a good room"
Everything was nice, and a great location for our planned evening at City Centre.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Overall ok"
The staff was very nice, however the rooms seemed small and there was a lot of things that were broken in the room. The bathroom and room were clean. Overall this was ok just for one night.Avis véridique Hotels.com
"Nice"
Very nice room but the bed only had two pillows and should have had at least 4-6.Avis véridique Hotels.com
"Right on freeway, no where to walk to"
Was good for business but would not use for pleasure.Avis véridique Hotels.com
"Great Place to stay at affordable price!"
The Executive Suite was plenty of space for me and my friends. It had two double sized beds which were very comfy and a sleeper sofa! We were able to spread out and get ready for the night which was nice. Also we called for more blankets at 6am and they brought them within 5 mins. Fast Service! I would def stay here again!Avis véridique Hotels.com
"Excellent location"
This hotel is an older hotel that has been redone in the last 5 years and is quite contemporary in feel. Rooms appointed nicely, very comfy bed and nice down pillows. Good tv service and extremely friendly and helpful staff! We used the shuttle service to and from a nearby restaurant and that was an extra! I would stay there again, because the location […] is very convenient! Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Comfortable, but noisy."
It was New Years Eve, so it was quite loud, which didn't bother me. It was overall kept up pretty nice, but the bathtub appeared a bit dirty. Bed was comfortable and I probably would have slept well if there wasn't a bench right outside my room where a few drunk people decided to sit and talk extremely loud. I would recommend that those benches be removed […] or for there to be some sort of hotel security to keep people from roaming the halls and disturbing others. Lisez la suiteAvis véridique Expedia
No hot water ,very noisy, had to call maintaince for television due to poor incoming signal. No ability to rent a movie. Located directly next to intersection very very noisy !!!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The hotel is right under an immense freeway overpass/flyover and the noise is constant. The signage is bad--hard to find the entrance to the hotel parking lot in the dark. The building has bars around it that make it look like a prison. Carpet was worn.Avis véridique Hotels.com
"Four points"
Bathroom smelled of cigarette smoke. Air in room stale. Parking lot drainage poor with large puddles. Bathtub drained poorly.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
very conviniently located near the restuarantsAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Don't bother us, We're busy."
Room was large and the price was reasonable. The sink in the bathroom would not drain properly. The food and bar service was non existent. The bar staff was getting ready for a private party and would not serve guests. Overall experience was OK at best.Avis véridique Expedia
Very friendly staff. Room was a suite and we didn't expect that. Nice surprise! Fantastic room for the price. I would recommend to anyone.Avis véridique Hotels.com
"Four Points"
Clean, quiet, but bathroom was tiny. No dresser or chest for clothes.Avis véridique Expedia
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City Thanks for taking the time to share your feedback about your most recent visit. The property prides itself on cleanliness, I will ensure that I share you feedback with our Housekeeping Team!
"good hotel - with occasional communication issues"
hotel is nice, clean and new like you would expect any four points by sheraton to be. room was nice and clean and the breakfasat excellent. staff nice and professional. only complaint i have is about my check-in: i had asked for (i) a quiet room and (ii) wall street journal in the morning. i was greated and told that there will be no wsj (which is […] disappointing but ok) and that there was a quiet room for me. when i went to my room i found out that i was right next to the ice machine and the laundry. so i went downstairs again, complained and got a different "quiet" room - this one was right next to the elevator. so i went downstairs for a second time (with my bags). when i complained, i was told that there no other room available unless i wanted to spend $20 extra to get a "quiet suite". so i paid the $20 and got my quiet suite. it worked out at the end after spending more money and energy - not the way it should be, particularly for expedia elite plus members. Lisez la suiteAvis véridique Expedia
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City thanks for sharing your experiences while a guest at the hotel, I sincerely do appologize for the oversights on our part with the initial room assignments, I was delighted to read that the suite you finally received was exactly what you needed and that you enjoyed your overall stay. I hope we will see you back in the very near future.
"Great Hotel, even greater service"
Hotel is in a good location once you find the entrance on the access road. The staff was great and the rooms were clean and confortable.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City thanks for sharing your feedback about the hotel, we do get a great deal of positive comments about the associates. They are very passionate about serving our guests and I was delighted to read that you enjoyed your visit. I hope we will see you again very soon.
"Was more than I expected"
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The hotel was very nice, unfortunatelly one front desk staff was rude when we arrived and that tainted our experience there.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City Hi; I sincerely do appologize for the apparent rudeness of one of our front desk agents. We typically get very positive comments about the front desk staff as they are truly passionate about service and making our customer feel welcome. I am confident that what you experienced was the exception not the norm. I do hope we will see you again soon so that we can impress upon you a more accurate reflections of our true service levels.
"Friendly staff but musty humid room"
I know that Houston is a humid place but we hit a great 3-4 days to stay. Low humidity and only about 90. But for some reason our room was very humid, worse than outside. Even turning the AC down cooler did not alleviate the humidity of the room. Also, with 3 people in the room the bathroom is way too small.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City Hi; thanks for sharing your comments, I rely very heavily on the feedback we receive. Houston is indeed a very humid place, however we typically do not receive comments about the rooms being too humid, I had our engineering teams check the HVAC unit in your room and did find that it was not operating at its desired capacity. We have installed a brand new unit which has corrected the problem, my appologies for the experience with the HVAC unit. I was delighted to read that the staff were super friendly and that your overall stay was an enjoyable one. I hope we will see you again very soon
"Great place to stay on Business"
I had a number of commitments that spurred my Houston visit. Four Points by Sheraton at Memorial was close to the places I had to be, the rates were great and the room was immaculate. A big plus was the security guard patrolling the parking lot.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City Hi; thanks for sharing your comments, I was delighted to read that your stay was an enjoyable one! the hotel is conveniently located at the intersection of Beltway 8 and I-10, it is adjacent to City Center and less than a mile from Memorial City Mall which we provide complimentary shuttle service. The hotel is surrounded by lots of restaurants, shopping and has great access from either the I-10 or Beltway 8. I hope we will see you back at the hotel very soon
"Base location for visiting"
This hotel is perfect as a base for touring the area as it's well located at the junction of 2 freeways. The downside of this is that it has no attraction for staying in or using hotel facilities - especially as it is stuck right next to several overpasses. My room was very comfortable - bathroom was basic but clean and well stocked. Breakfast is also […] basic but plentiful. Overall, great value for money (at the price I paid) Lisez la suiteAvis véridique Hotels.com
"Amazing Hotel"
Hotel was clean, comfortable, and quiet. I didn't know it would be this nice when I booked, but upon arrival to the lobby and into the actual room it was a very appealing. The bathrooms were simple and very clean. In fact this was one of the cleanest I had seen in a very long time. Overall I would say for the price I paid, I was very satisfied with […] my purchase, would stay here again, and have already recommended it to several of my friends and colleagues. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City thank you for the feedback about the hotel, we receive a lot of great comments about the decor of the lobby area. The hotel opened in March 2008 and has a very modern look and feel. Guest love the open floor plan with the lobby lounge and enjoy the complimentary coffee and internet while relaxing in the library area. The lobby area has always surprised our guests and they do love the decor and feel.I hope we will see you back at the hotel in the very near future
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great place to stay"
Ith staff was great, the room I was in 1502 was awesome. If you ever in Houston stay hereAvis véridique Expedia
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City thanks for the comments about the hotel. I was delighted to read that you enjoyed your overall visit. We get a lot of great comments about the staff, they are all very passionate about customer service and love making that personal connection with each of our guests. I hope we will see you back at the hotel very soon.
"Walk outside to your hotel room?"
Overall my experience was good. I had to switch rooms because the first room was located outside the hotel building.Avis véridique Expedia
Réponse de la part de Four Points by Sheraton Houston Hotel & Suites Memorial City thanks for sharing your comments, I was delighted to read that you enjoyed your visit. The hotel features 171 guestrooms, of those, we have 28 Cabana Rooms which surround the hotel pool. These rooms are popular on weekends with guests who want to be close to the pool. I hope we will see you back very soon at the hotel
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Remodeled Hotel, Nicely done."
Hotel looks good - clean, fresh look. Remodel is not oppulent, but more inline with other middle chain hotel's clean, modern looks. We chose to stay here, instead of the hotel down the street connected to the mall for one reason -- the room had a suite feel to it and had the ability to close off the bedroom from the pull out sofa. Gave us and our teenage […] daughter some privacy. Rooms were clean, and nicely decorated. A/C in each half of the suite, worked great as did the two televisions. Bathroom, although small, was clean and everything worked as expected. Bed was comfortable, though linens, especially the blanket, should be better. Road noise (4th floor) was barely noticeable, though not a problem for us. Free internet is nice. Staff was friendly and prompt. Overall, the price paid for what we received was good. Lisez la suiteAvis véridique Expedia
"4Points Sheraton Houston Dissapointing"
My 2 night visit was the worst I've ever had at a Sheraton. I had a hard time believing it was actually a Sheraton. They didn't have any antacids, sewing kits, coffee after 11:00 am. even in the restaurant, had to go to the bar for ice for the room. And overpriced. The staff seemed unconcerned about any of the foregoing, However, one restaurant employee […] did take my shirt and sew on a button during her lunch hour. Lisez la suiteAvis véridique Hotels.com
"Four Points by Sheraton Houston Memorial City"
OVERALL I WAS SATISFIED WITH THE HOTEL BUT I WAS VERY DISAPPOINTED WITH THE SIZE OF THE ROOM IT WAS VERY SMALL AND CRAMPED. FOR ALMOST THE SAME PRICE PER NIGHT THAT I STAYED IN LAS VEGAS THE ROOM WAS MUCH BIGGER AND COMFORTABLE. BUT THANK TO EVERYONE THAT HELPED ME WITH GREAT SERVICE.Avis véridique Hotels.com
"Four Points by Sheraton"
I was not pleased with this hotel. The room was a little cramped...I'm not sure if it was the location of the room that made it seem kind of small or if all the rooms were like that. When I first walked in, the room smelled like smoke. Because I was in a rush, I didn't complain to the front desk and I just dealt with it. If I had the time I would have […] asked for a room change. The other problem I had was when I went to get some ice, there was blood, or some type of red substance all on the door...it creeped me out. That was truly disgusting. I also did not like the faucet in the bathroom. To turn the hot water on in the sink you had to turn the faucet on all the way and this made the water pressure very high - that made water splash everywhere because the pressure was too strong. Overall I have to say I was not pleased with this hotel. I stayed at the Four Points on the Southwest side a few times and I like that one much better than the Memorial City location. If I had to stay around Memorial City again, it will not be at this hotel. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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