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Situation
Radisson Hotel And Suites Guatemala City se trouve tout près de El Obelisco, Francisco Marroquin University et La Aurora Zoo. Torre del Reformador et Universidad del Valle de Guatemala se trouvent également à proximité de cet hôtel vert/durable.
Caractéristiques de l'établissement
Radisson Hotel And Suites Guatemala City possède un bain à remous et un centre de fitness. L'accès gratuit à Internet haut débit par Wi-Fi est disponible dans les espaces communs et un poste informatique se trouve sur place. Cet établissement 3,5 étoiles met à disposition un centre d'affaires, des salles de réunion pour petits groupes et un éventail de services de secrétariat. Cet hôtel propose 2 restaurants et un bar lounge. Le personnel de l'établissement offre un service de conciergerie, un service d'organisation de mariages et un service de traiteur. L'établissement propose une terrasse sur le toit, une terrasse et un personnel multilingue. Moyennant un supplément, vous bénéficierez d'une navette vers et depuis l'aéroport (disponible sur demande). Vous disposez d'un accès gratuit au parking en libre service de l'établissement. Cet établissement possède des espaces réservés aux fumeurs.
Chambres
Les chambres offrent une vue sur la ville ou sur la montagne. Les 130 chambres de l'établissement Radisson Hotel And Suites Guatemala City sont climatisées et comprennent un minibar et un coffre-fort. Les lits sont dotés de matelas à plateau-coussin et sont préparés avec de la literie de qualité supérieure. Vous disposez d'un accès gratuit à Internet haut débit sans fil depuis votre chambre. Vous disposez d'une télévision à écran plasma avec chaînes thématiques par câble. De plus, un bureau, un fauteuil ergonomique et une ligne téléphonique directe sont disponibles dans toutes les chambres. Les salles de bain possèdent un ensemble douche/baignoire avec une baignoire profonde. De plus, un sèche-cheveux et des articles de toilette gratuits sont à votre disposition. Toutes les chambres sont équipées d'une kitchenette avec un micro-ondes, un réfrigérateur et une cafetière ou une bouilloire à thé. Les chambres ont également des journaux gratuits et de l'eau minérale (offerte). Un service de massage en chambre et un service de réveil par téléphone sont disponibles sur demande. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage tous les jours.
""Avis d'un client Hotels.com envoyé le 26 nov. 2012
gentilesse du personnel qui a été très à l'écoute et s'est plié en quatre pour satisfaire nos demandes , patio fleuri et agréable, décoration soignée / par contre un peu isolé, il faut marcher dans un quartier excentré (question d'insécurité de soir)
"le meilleur d'Antigua, beauté, charme et cachet"Evalué par Nik G de "Cannes" le 9 janv. 2012
Exceptionnel. Un des plus beaux, charmants, plein de cachet que cet boutique hôtel de toute l'Amérique centrale et d'Amérique du Sud. Bien sûr, il y a quelques imperfections mineures mais rien en comparaison avec tout ce que cet ancien couvent plein de charme et de cachet en plein centre d'Antigua offre et que seul plusieurs centaines années peuvent construire. Le personnel est comme cet hôtel : merveilleux, souriant, efficace. Le petit déjeuner face au jardin intérieur de tout beauté est un délice. A ne pas manquer. A voir au minimum, à séjourner absolument.
"Casa Madeleine - Antigua - Guatemala"Avis d'un client Hotels.com envoyé le 23 avr. 2010
Maison d'hotes sympathique et bien tenu. Le service internet dans les chambes ne fonctionne pas tres bien.. Un peu loin du centre a pied mais si vous avez envie de commander un repas servi a l'hotel, c'est possible, excellent et rapide (cuisine italienne). Globalement tres bien.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : Green Key Eco-Rating Program. Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, le patrimoine culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
Un petit déjeuner buffet froid et chaud (en supplément) est servi tous les matins au restaurant entre 6h00 et 10h00.
El Huerto Restaurant - Ce restaurant sert le petit déjeuner, le déjeuner, le dîner et le brunch. Un menu enfant est proposé. Certains repas ne sont pas servis tous les jours.
Eat and Drink Bar/Lounge - Ce restaurant sert le petit déjeuner, le déjeuner et le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar. Un menu enfant est proposé. Ouvert 24 heures sur 24.
Un service en chambre 24 heures sur 24 est disponible.
Cet hôtel offre un bain à remous et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"rien a redire"
Quartier bien sécurisé , environnement chic , restos , taxi , Wi fi gratuite ,jacuzzi sur le toi , un bon choixAvis véridique Hotels.com
"quartier calme et sécurisé"
excellent hôtel dans quartier calme et sécurisé. parking. proche de plusieurs restaurants. petit déjeuner exceptionnel mais cher. Proche aéroport.Avis véridique Hotels.com
"Good Business hotel"
The hotel was plder. However during my stay a lot of updating was going on. The food in the restaurant and bar was good. The people were very nice and spoke good English. The location is very good. Right close to many fine resturants, bars and craft shops around the corner. For the reduced rate it was a good value. I would stay the againAvis véridique Hotels.com
"Clean, fantastic location, very high standard room"
Excellent breakfast, free wifi, and great location plus free airport shuttle. A real win. I would stay here again!Avis véridique Hotels.com
"Old hotel, ongoing construction, but good service"
Old hotel, but room was clean. Service was good. Free wifi is a plus. Airport shuttle is also convenient (but most large hotels in Guate offer this). When tried to call the hotel, however, had difficulty getting through to anyone, and often would just get hung up.Avis véridique Hotels.com
Hotel staff was not very helpful and didn't choose to give directions to places or coordinate the shuttle to the airport.Avis véridique Hotels.com
We felt very comfortable, safe, and the staff was very friendly and helpful. However, since I am fearful of heights, having only glass walls on one side of the room was scary when children are playing rough (wrestling). The showers curtains can be longer and wider so that the water can stay inside of the tub. Everything else was perfect. Thank youAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
I only stay as a stop over so cannot rate to does.Avis véridique Hotels.com
"Good place to stay when in Guatemala City"
Great shuttle service, driver gave good advice. Desk staff was very helpful. Hotel carpet in hallways should be replaced. Room was in good condition, but showing it's age. Immedite neighborhood was relatively safe, and I saw armed security at many establishments, but it is dangerous to walk to other zones of the city. I willl be staying here again.Avis véridique Hotels.com
"nice for business"
nice room, very clean, but the working area can't be badly lit! a tiny lamp just won't help!. excellent food, even for a hotel, with imagination, not only the world known cesar salad... Don't relay on them for the waking call... it came 15 minutes late. excellent serviceAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Safe, clean, professional, free airport shuttle"
It's my first time to Guatemala from the UK and I didn't fully know what to expect. I can say this is a very nice hotel in a safe and walkable modern neighborhood. Their service is excellent and their breakfast is amazing! I didn't realize the breakfast was $11 - I thought it was included in the price of my room - but I enjoyed it so much I really didn't […] mind. It's an amazing buffet of fruit, local foods, and just really well done. I highly recommend this hotel, very impressed. The airport is only about 15 min away. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"great location, nice area"
the hotel was perfectly fine with very helpful staff and very clean rooms. I also enjoyed use of the rooftop gym. My only gripe is that the hotel needs updating and modernizing. It seems tired and dated and needing a spruce up, maybe a new paint job. Carpets inside room look dated and so does the bathroom.Avis véridique Hotels.com
Really comfortable bed, nice view, the room was modern and clean. The only difficult part was that apparently the publicity/internet department and the employees of the hotel didn't agree on what offers they had at the time of our stay, so we had to show free breakfast in the advertisement.Avis véridique Hotels.com
"Gave us a new view of Guatemala City"
We generally stay with family in zones 7 or 14, but this time opted to find a central location as a base for our visits. We were very pleased with the Radisson. We had a great view of the volcanos from our room and enjoyed watching the activity from Aurora airport. Breakfasts were filling with to-order eggs, great pastry and coffee. Proximity to some […] favorite restaurants. friendly staff. Highly recommend it! It is an older high-rise, but well-maintained with spacious rooms. good price, free airport shuttle. The only con is that it would be nice if the windows were cleaner -- but I'm sure that's an enormous and expensive task. Lisez la suiteAvis véridique Hotels.com
"Needs some improvement,"
Needs some improvement, especially in the verbal communication barrier. I supposed to stay in the corner suite with kitchenette but the kitchenette it was only a small fridge and a microwave. The windows very grimy from outside blocking all the beautiful view.Avis véridique Hotels.com
"Very Positive Experience"
The room (a corner suite) was large, well furnished and very comfortable. The location in the Zona Viva was excellent and the staff more than helpful.Avis véridique Expedia
"Be careful with service and hidden overcharges."
Carpet had spots. Smelly and dusty walls. I made a call to Expedia tryin andg to correct a booking error using telephone in the roomm and the bill came in at a whooping $115 for a 1 5 minute tollfree call. Management were unwilling to correct the bill. Simpky stay away frpm this hotel, if you can.Avis véridique Expedia
"Wonderful stay"
Beautiful room/suite with excellent service and security. The staff was friendly and very helpful. The restaurant on site was magnificent and the desserts were scrumptious.Avis véridique Expedia
"noisy, not exactly what i paid for, great staff"
Booked on this website for panoramic view but did not get this. Floor to ceiling view yes but price and picture detailed room with corner window. View also was not stellar from the ninth floor facing away from the main part of the city. We could also hear our neighbours plain as day like they were in bed next to us. Could not control the fan in the […] room. Hotel staff were superb and location close to airport was great for us Lisez la suiteAvis véridique Hotels.com
"Business for two nights"
Although the hotel is 16 years old, it is very well kept. Maybe the bathroom is not modern but it has security to go to the rooms. These are quite ample with a fridge, coffee maker and microwave. A brand LCD screen and great view, mine was East towards the volcanos. The gym was fine to keep up the workout back home. Great price benefit.Avis véridique Hotels.com
"Big Rooms"
I was told by the employees that the hotel was recently remodelled and the carpets changed. The rooms are big, and for the smokers I was told that the top floor (18th) is for smokers(no carperts on the floor). The most that I like about this hotel was the size of the rooms.Avis véridique Hotels.com
"great hotel for family"
nice, pleasing and the quality of the staff was very good.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Horrible"
The majority of the rooms in the hotel are uninhabitalble. It is extremely outdated, dirty and has some major issues with the plumbing. If you have to stay here it MUST be in the executive level (which is the highest) This level the rooms are ok.Avis véridique Expedia
"Convenience to our manufacturers."
The last time we stay at this hotel I was very satisfied in every category. The reason the ratings went down this time was because there was water that had leaked through the windows and our carpet was wet and the room smelled of mold/mildew. Otherwise, I would have given all categories to be very satisfied. You have the best beds and pillows of any […] hotel we stay at during our travels in Guatemala! Location, amenities, services are all excellent. Lisez la suiteAvis véridique Hotels.com
"stay at Guate"
great hotel in Guate for the price, well located & convenient airport shuttleAvis véridique Expedia
"My experience at The Radison Hotel"
We stayed 10 days at the Radison Hotel in Zona Viva in Guatemala City, and we had a wonderful experience, the hotel is located within walking distance to very good quality restaurants and stores. The staff and their service were very professional. The cafeteria was too expensive for the quality of food, $10.00 for breakfast.Avis véridique Expedia
Great Guatemala City hotel. Very close to the airport which is convenient but loud!Avis véridique Hotels.com
"Short but Great Stay"
Very good hotel stay. Managers take care of issues right away and provide excellent service. I will come back. Booked a regular room and when there was upgraded to a much better room.Avis véridique Expedia
"Good quality-price ratio"
Standard Radisson quality on a top area of the city.Avis véridique Expedia
"best value & location for business hotel"
It was as expected, great location, good service, execellent airport shuttle service and good breakfast. Room are spacious and comfortable.Avis véridique Hotels.com
Réponse de la part de Radisson Hotel And Suites Guatemala City Thank you for taking the time on sending us your comments. We are glad to see that you enjoy your stay with us. I will take the liberty to share your comment with our staff, since this is always motivating for us. Our only goal at Radisson Hotel & Suites Guatemala City is to full fill 100% Guest Satisfaction. Once again, thank you for your feedback, it helps us improve our service and take corrective actions. We look forward to have you with us again.
"Nice place to stay"
The hotel staff is very freindly & helpfull the hotel is very clean inside & out ts also close to whatever you would need. I had a very nice stay & would stay there again....Avis véridique Hotels.com
"Good option"
It was great, location is very nice, you can walk to restaurants, safe area.Avis véridique Hotels.com
Réponse de la part de Radisson Hotel And Suites Guatemala City Please receive warm greetings from Radisson Hotel & Suites Guatemala City. Thank you for taking the time on sending us your comments regarding your recent stay at our Hotel. We are glad to see that you enjoyed your stay with us. We look forward to have you with us again in your next visit to Guatemala City.
"Great business hotel"
I stayed here for a week in June and felt the hotel to be very clean and the staff very friendly and attentive. The internet was very good and fast, never experienced any issues. Next time I travel to Guatemala on business I will book here.Avis véridique Hotels.com
"Good solid international standard hotel"
A great option directly in Zona Viva. It's not 5 star, boutique or unique but it's exactly what you expect from a good high end international hotelAvis véridique Expedia
Réponse de la part de Radisson Hotel And Suites Guatemala City Thank you very much for your comments about your stay at Radisson Hotel & Suites Guatemala City. We are pleased to know that you enjoyed your stay with us. I will take the liberty to put your comment in our info staff board as it is always motivating to receive such appreciation form our guests. Once again, thank you for sending us your feedback, this helps us know that we are in the right direction of Guest Satisfaction. It will be a pleasure to have you with us again.
"very pleased"
Hi, I was very please with everything. It is a very good choice. It is in a very safe area, close to the airport and also to the historical downtown. I has more of a luxury hotel feeling than just the normal Radisson hotels I know up here. In case you decide to drive get yourself a GPS. It is a must.Avis véridique Hotels.com
Réponse de la part de Radisson Hotel And Suites Guatemala City Thank you very much for your comments about your stay at Radisson Hotel & Suites Guatemala City. We are pleased to know that you enjoyed your stay with us. This comments helps us improve our service and take corrective actions when needed. We look forward to have you again at Radisson Hotel & Suites Guatemala City, it will be a pleasure to serve you.
"staying at Guatemala"
great option when in Guatemala, well ubicated, clean & good price. Convenient shuttle to airport & a great breakfastAvis véridique Expedia
Réponse de la part de Radisson Hotel And Suites Guatemala City Thank you very much for your comments about your stay at Radisson Hotel & Suites Guatemala City. We are pleased to know that you enjoyed your stay with us. On behalf of the entire staff, we want to thank you for your preference and comments, this helps us improve our services. It will be a pleasure to have you with us again.
"overall a nice stay"
Great hotel although the age is staring to show a bit. This a particularly evident in the bathroom the shower was disappointing.Avis véridique Expedia
Réponse de la part de Radisson Hotel And Suites Guatemala City Thank you very much for your feedback, regarding your stay at Radisson Hotel & Suites Guatemala City. We want to let you know that we are currently working in improving our facilities and guest rooms to avoid this inconvenience. Once again, we appreciate your comments, this helps us improve our service and take corrective actions. We look forward to have you with us again.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice hotel"
Baeutuful hotel...Nice for the price also Beds were very comfortableAvis véridique Expedia
"Radisson Guatemala City"
Very helpful and friendly staff. Very good breakfast bar. Totally great hotelAvis véridique Expedia
"Great but may need better maintenance."
It may need some major upgrades, the elevators seem old (but fast), we had to change rooms because of and odd alarm-like sound nobody could tell where came from, and in the morning on the next room we had a big water leak from the roof. But the rooms are very pleasant and confortable.Avis véridique Expedia
"No Wifi In Room"
Only bad thing that I can say is that the wifi was not working in my room. 14th floor. They did have internet and use of computers in business room which was a great relief. Everyone was very accomodating and helpful.Avis véridique Hotels.com
"Good hotel in Guatemala City"
Good hotel for business travelers. Great central location in Guatemala city, near the airport and the main business centers.Avis véridique Expedia
"Nice hotel"
It is a nice hotel; the rooms are big and comfortable. The front desk personnel needs to be more friendly. They do their jobs well but if you ask questions they give you the impression that you are bothering them. They don't go out their way to help you.Avis véridique Expedia
"Great hotel"
Fabulous room with a view and good service. Only thing missing on the property is a pool.Avis véridique Hotels.com
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
