Residence Inn New Orleans Downtown - La Nouvelle-Orléans

nous venons de passer 2 nuits au marriot downtown de new orleans et en sortons déçu. Les plus : l'accueil est plutot positif et les prestations interessantes (piscine, spa, terrain sport interieur, breakfast copieux et possibilité de manger simple gratuitement entre 17h30 et 19h30, appartement 2 pieces spacieux), le patio des appartements en jardin […] tropicale est surprenant, la proximité du centre est appreciable (possibilité de prendre le tramway sur Julia street) meme si pour des enfants cela fait loin. Les moins : pour le reste, ce fut decevant : salle de bains pas propres (des cheveux dans la poussiere le long de la douche, donc pas de nettoyage depuis longtemps ; nous avons demandé une intervention non suivi d'effet), les bords de la piscine etaient crasseux, les appartements sont bruyants (aussi bien au dessus que sur les cotés ce qui est genant dans une ville qui est reputé pour les fetards), il y a 2 toilettes dans l'appartement heureusement car ils se sont bouchés l'un apres l'autre, le quartier est en pleine restructuration donc un peu etrange et peu rassurant, le parking est payant (14$) mais le code ne sert à rien puisque la barriere etait cassé et sans surveillance la nuit. Conclusion : si on n'est pas trop regardant, l'hotel peut saverer un bon rapport qualité/prix pour une famille nombreuse, dans le cas contraire, vous risquez d'etre deçu. Lisez la suite

Avis véridique Expedia

la surface de la chambre était impeccable cela ressemblait à un petit appartement avec kitchenette, 2 chambres et salon. Le gros point négatif est que le petit déj. n'est servi que jusque 9 h en semaine (quand on est en vacances c'est fort tôt, avant que tout le monde soit prêt) Le personnel est dans l'ensemble fort acceuillant excepté le Monsieur du […] petit déjeuner du 18 avril, qui quand on est arrivé à 9 h 15 nous a dit qu'on pouvait prendre les restes, mais il ne restait pratiquement plus rien même pas de pain tout en continuant à enlever le reste. Mais heureusement plus tard une de ses collègues nous a griller quelques toasts qu'elle a été chercher en cuisine. Encore un petit bémol, le lave - vaisselle ne'a jamais fonctionné, ce n'était pas trop grave puisque nous mangions à l'extérieur, et les femmes de ménage faisait la vaisselle à la main des quelques verres et tasses. Lisez la suite

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Great place! Huge room. Good TV. Frig. Microwave. Walk to Convention Center. About a 15 minute walk to Bourbon Street. A few great restaurants nearby

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

The hotel did not provide linens for couch bed nor requested roll- a- cot. We had to retrieve linens after we returned to hotel from the front desk. Roll- a- cot was not available.

Avis véridique Hotels.com

All was good with this hotel except no baggage service. Room was great and location good for near by sites.

Avis véridique Hotels.com

Absolutely wonderful..we loved our room and the cleanliness.Staff was awesome. We will stay here next visit!

Avis véridique Hotels.com

What a great hotel. The staff was friendly and helpful. The room was awesome. The location was good; it was within walking distance of mothers restaurant and the french quarter. The parking lot was difficult to find but convenient after finding it. The one way streets are kind of confusing to navigate and a bit dangerous to cross on foot.

Avis véridique Hotels.com

Best for pet lovers. Staff is very courteous and pet friendly.

Avis véridique Hotels.com

Quiet. Good free breakfast and happy hour in early evening. Staff was cordial and eager to help. The entire hotel very clean

Avis véridique Expedia

The exhaust fan in the main bathroom was extremely noisy. Hotel staff was including front desk were friendly and courteous. Parking lot to small for size of hotel. Overall, nice rooms and comfortable beds.

Avis véridique Hotels.com

Suite was roomy, pretty clean, lots of amenities (free Internet, free breakfast, free snacks & beer happy hr). Pet friendly so people bring dogs in this hotel, didn't bother me but if you don't like that don't stay here. Several restaurants & bars in walking distance as well as the River-walk, convention center, WWII & children's museum & aquarium. […] Off street parking, non-valet ($20 a day) but you can go in and out without having to get a valet to bring your car around which is a plus for the area. Only had one issue with parking on New Years Eve lot was full, but staff was very helpful & friendly in guiding us to another lot a little further down the street also part of the hotel. If you get hungry late at night talk to front desk they can give you several nearby recommendations that serve late and even deliver well into the night. I would stay again based on location, cleanliness, & parking situation. Lisez la suite

Avis véridique Hotels.com

Overall, met or exceeded our needs and expectations

Avis véridique Expedia

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

The staff was most welcoming. The room was spacious and well appointed. The staff who run the manager's reception could be a bit nicer.

Avis véridique Expedia

It was very enjoyable.

Avis véridique Hotels.com

very enjoyable. Will book thru Hotel.com again.

Avis véridique Hotels.com

I loved every second of my stay! As I arrived, I was upgraded to an apartment! It was absolutely wonderful! The space and kitchen sold me! I will definitely make this a hotel of choice when visiting my favorite city!!Thank you soooooo much!!!

Avis véridique Hotels.com

We had a great stay. The breakfast was very good. Our room was clean and when I need anything from the front desk, they were very helpful . I will be going back to stay there again .

Avis véridique Expedia

Great room, super close to convention center and some awesome restaurants. Like a 10 mins walk to Bourbon St. Ok continental breakfast (same stuff every morning). Construction is still taking place so every day around 8am, a horrendously loud banging and drilling noise wakes you up in a very unpleasant way.

Avis véridique Expedia

We enjoyed our stay here very much. Front desk staff was very nice and smiling and very impressed with the cleanliness of the room. The stove top, large (for a hotel) fridge, cabinets dishwasher, and dishes, cups and plates were a pleasant surprise.

Avis véridique Expedia

The hotel and location was very nice however there was not enough towels for the amount of people included in reservation and pet hair was everywhere. I do plan on returning and staying at this hotel.

Avis véridique Hotels.com

Nice hotel, plenty of room of a family of 4. Liked the suite concept.

Avis véridique Expedia

While I recognize this hotel primarily caters to business travelers, especially being in the Downtown district, it was a great alternative to find a comfortable, clean hotel for a quick New Orleans getaway weekend. Being approximately a one-mile walk to Jackson Square, it was more than doable. Also being right around the corner from the WW II museum, […] and having numerous restaurants (including Emeril's) and bars nearby is a big bonus. More than I wanted to spend, but worth the price. Lisez la suite

Avis véridique Expedia

Great location In the Warehouse district. 3 short blocks from the Convention Center. Many nearby restaurants, from traditional home cooking like Mother's, to the fine cuisine and service of Emeril's (just 1 block away). 2 of us shared a 2 rm suite: bedroom + living room with sofa bed and kitchenette (with a full sized refridgerator!) Bed was very comfortable; […] sofa bed less so. Desk staff were friendly and helpful. Our bathroom floor had hair on it from previous guests.. was not cleaned during our stay. We had to request wash clothes and towels each day; housekeeping never provided 2 of each. The requested towels were brought quickly and cordially, with extra shamoos. Complimentary breakfast was not very good. Scrambled eggs were pre-packaged, accompanied by strangely unpleasant tasting tiny potato patties. There were bananas and apples the first 3 days of our 5 day stay, but no fruit or fresh juice the remaining 2 days. There were yogurts and sweet muffins. Stick to oatmeal and make-it-yourself waffles with very tasty strawberries in syrup. We did not use the fitness center or large outdoor pool in the attractive garden court yard. We printed our boarding passes for return flight home at the complimentary computer center of the breakfast area. The hotel itself is comfortable and hospitable. Would suggest better training for housekeeping staff, based on our room. Lisez la suite

Avis véridique Hotels.com

Enjoyed it.

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Called hotel twice before booking to clarify room accommodations. Got wrong information from 2 employees. We were told the room would sleep 4 adults (2 adults 2 teens) and this was NOT true. Oldest daughter had to sleep on sofa pillows on the floor! We called to ask for pillows and blankets and were told they were out!! Got directions from the front […] desk, MISTAKE!! We were sent to a trolly stop 6 blocks from the hotel that does not exist!! Found ourselves walking through one of the worst parts of New Orleans at 9:30pm!! Went to the workout facility in the morning, NO AIR CONDITIONING in the workout room in August in New Orleans!! Then we had breakfast... it was just ok. Lots of guests still eating just before it closes... asked for them to make more coffee. They told us they were out of coffee!!! Asked again.. You are out of coffee??? Reply... "NO, we just don't have anyone to supervise it!!"" Who needs to supervise the coffee pot?? 5 other guests asked for coffee while we were sitting there.. NO COFFEE!! Not one employee that we encountered were concerned about our stay!! Won't go back!! Lisez la suite

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Everyone was friendly. The hotel was really nice and clean and central to everything.

Avis véridique Hotels.com

Everyone was very helpful except the cooking staff for the morning meal they were very RUDE when asked for more milk and soda. Wife and I were there over 30 min and still never did get 2% milk and it was early in morning around 7:45 am All other staff were very nice and helpful when asked for thier help

Avis véridique Expedia

Friendly front desk staff, clean, close to everything but quiet location.Nice pool.

Avis véridique Hotels.com

Great. Very nice hotel!!!

Avis véridique Hotels.com

Watch out for hidden fees! Pets are charged $100! A kid stays free.

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com

Hotel is very clean, and in a good quiet, safe location. There is a fenced dog park within the courtyard. We will definitely stay here again!

Avis véridique Hotels.com

The hotel was under major renovation when we arrived on May 18. We did not know about the renovation. There was no notice on the Expedia or the Marriott website. It may not have been such a disappointment if we had known. Although our room was an updated one, the halls were still under major repair with old, dirty carpet and unpainted areas. This was […] a birthday trip for my husband. I made the reservations expecting what is usually a reliable experience with Marriott. I was very disappointed. Lisez la suite

Avis véridique Expedia

We were there for a couple of nights for our daughters graduation at Tulane. Although the hotel is undergoing a fairly substantial upgrade/remodel, we had a great stay. Room was very clean and comfortable. Staff was great.

Avis véridique Hotels.com

Old & tired property. Noisy rooms & appliances in the rooms.Un-motivated staff & not helpful. Poor management planning not enough staff to service check-ins or B'fast service. Charging $20 plus tax per night for un-attendant & non covered car park area. Overall, didn't enjoy our stay at the hotel.

Avis véridique Expedia

Excellent hotel for its price. Interesting location in the Warehouse neighborhood not far from the French Quarter. Nice architecture based on the rehabilitation of a local market with a swimming pool. Great initiative to have the dinner offered four nights a week. Welcoming staff. The only minus is the poor functioning of internet.

Avis véridique Expedia

From this hotel you can walk to Riverwalk,Burben St and manny other location.Some good restaurants close by and the free breakfast was good

Avis véridique Hotels.com

The staff was great. We had to ask for extra soap and shampoo as it was not in our room upon arrival but service was wonderful. We needed some hand lotion but not available from the hotel and a staff member gave us some from her purse that had not been opened. That was really great. I wish we would have gotten her name. The variety of breakfast items […] was great, but the eggs, potatoes, and meat left a lot to be desired. Waffles, cereal, yogurt, and other items were enough to satisfy anyone so overall was more than OK. The bathroom floor was not swept as well as I would have liked (hair behind the door) but sinks, tubs, and kitchen were clean. Nicely stocked kitchen with items needed to cook (which we didn't). Close enough to walk to trolley cars (streetcars?) and the French Quarter if you so choose. I would stay there again. Thank you. Lisez la suite

Avis véridique Hotels.com

This is a solid choice for families looking to visit the Crescent City. Location is close to French Quarter and area museums but not in the middle of all the night time celebration on Bourbon Street. The hotel was under construction for expansion and renovation as are many in NOLA but the staff was very courteous and friendly. The breakfast and happy […] hour included in the price are terrific value adds. Would definitely stay there again. Lisez la suite

Avis véridique Hotels.com

Ce client n'a pas laissé de commentaires.

Avis véridique Hotels.com