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Situation
À Evansville, Shilo Inn Hotel - Casper se trouve tout près de Eastridge Mall, Musée d'art Nicolaysen et Gertrude Krampert Theater. Auditorium John F. Welsh et Casper Planetarium se trouvent également à proximité.
Caractéristiques de l'établissement
Shilo Inn Hotel - Casper possède une piscine couverte, un bain à remous et un bain de vapeur. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. Les services événementiels comprennent des salles de conférence et des salles de réunion pour petits groupes. Un petit déjeuner gratuit est proposé. L'établissement propose un sauna, une laverie et un parking. Vous bénéficierez d'un accès gratuit à une navette vers et depuis l'aéroport (disponible sur demande). Le parking en libre service est gratuit. Il s'agit d'un établissement non-fumeur.
Chambres
Les 101 chambres de l'établissement Shilo Inn Hotel - Casper sont climatisées et comprennent un sèche-cheveux et un fer à repasser/planche à repasser. La télévision permet d'accéder aux chaînes thématiques par câble et propose une console de jeux vidéo et des films payants. Toutes les chambres possèdent une ligne téléphonique directe et vous pourrez passer des appels locaux gratuits (sous réserve de certaines restrictions). Les chambres ont également des fenêtres ouvrantes et des articles de toilette gratuits.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Un petit déjeuner continental est servi gratuitement en salle.
Une piscine couverte et un bain à remous se trouvent sur place. Les infrastructures de loisir comprennent également un sauna et un bain de vapeur.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"pas terrible"
bas de gammeAvis véridique Hotels.com
"Nice for a night"
There on business and it was a nice hotel to crash for the night, room had a fridge, microwave, and seemed clean but the smell of cleaner and air freshener was over powering when we first got there. The bad: TV was from the 80's, the carpets are in need of major replacement throughout and their continental breakfast is a joke which was in the lobby. […] Walking distance to a pretty cool bar is the only reason I would stay there again. Lisez la suiteAvis véridique Hotels.com
"Simple hotel"
This hotel was nothing special but a fine place to stay for a night given the price. We were disappointed to find that the hot tub was not working, seemingly permenantly. We did use the steam room and sauna, defiantly not expected in this type of hotel. We had issues taking showers due to changing water temperature.Avis véridique Hotels.com
"Rate"
Hotel nice-employees very rude. Check in time is A JOKE. Got there at one thirty was told by rude employee that I could not be checked in until three. If I had not paid for the room on my credit card and it was well passed time to cancel I would have chosen another hotelAvis véridique Hotels.com
"not too expensive"
I made reservations with hotels. com, but hotel was unaware that I had paid with hotels.com and they tried to charge me again, but they fixed it, I Hope.Avis véridique Hotels.com
it was ok it was beater then last timeAvis véridique Hotels.com
"Water"
The only issue we had was the water was not very hot at all!! Other than that, great place for a budget.Avis véridique Hotels.com
"Convenient"
Convenient to Interstate and the rooms were serviceable. Although better than sleeping in the car; this hotel has seen better days and is the perfect example of 'getting what you pay for'. The front desk staff though were helpful, even with the late check in.Avis véridique Hotels.com
"Friendly staff but no hot tub"
Hot tub was out of order and had been for some time.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"mostly good"
the tv and internet worked great, the pool was small but nice, the room was visibly clean and comfortable except that it smelled like smoke when you walked in. We didn't complain or switch rooms, but should have, when we got home, all our clothes smelled like smoke and I had to do several loads of wash just to get them all clean. They needed to disinfect […] the room better to get the smell out, and make sure no one smokes in their rooms or charge an extra large fee to people that do. It was a nasty smell, the beds, sheets, and pillows smelled too. Lisez la suiteAvis véridique Hotels.com
"Good for a quick overnight"
We've stayed at a couple of Shilo Inns, and this one was about the same quality and condition. Good for the least expensive sleeping accommodations when you're not spending a lot of time around the hotel, but certainly not a destination for relaxing at. The location was convenient off the Interstate, and there are several nearby restaurants. The facilities […] feel older and dreary, and the carpet and comforter didn't seem like the cleanest. But, no bed bugs and adequate for our purpose. Plus it was the cheapest available by far. The hotel staff was very friendly and courteous. I would stay here again as a road trip stopover. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"disappointed !"
You get what you pay for I guess. Room was small and felt cramped. Maid service was lacking. Hotel description is misleading most of the amenities it said it had were not there or broken. Several of the empty rooms had the alarm clocks going off at 5 in the morning and some not shut off all day. One and possibly only positive was the restaurant was […] very good. Will not stay here agian unless some changes are made. Lisez la suiteAvis véridique Hotels.com
"bad night"
Slept on first floor, heard people running down the halls from upstairs, Someone playing music all nightAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"close to the malls,nice and fantastic front desk"
Wonderful !Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"I can't believe they charge for this"
Wow we're do I start . One the smell in the room . Two walked down to the pool area smell of urine in hallway get to pool and it looks like a crime scene. Three got back to room my wife's eyes were so red and swollen from something in the room. Four went to get her a tissue and there was a used one in the box. Five went down to talk to the front desk […] and all you could smell in the hall way was pot smoke. My whole 15 min stay was bad! Lisez la suiteAvis véridique Hotels.com
"Disappointed"
This hotel needs major updating. There was mold on the bathroom floor along the tub on the floor. It smelled like old smoky rooms and it was disgusting. The rate I payed was too much for what I got.Avis véridique Expedia
Hotel is in great need of being remodeled.Avis véridique Hotels.com
"showing age"
The hotel is showing its age. I remember when it was opened and it was the place place to go for breakfast in town. Unfortunately everything ages. The service a the front desk was very helpful and kind. I have stayed in worse hotels in better locations for more money, so for what it is, it suits the purpose. It was clean with no signs of critters of […] any sort. I have been in high end hotels that I couldn't say that about. Lisez la suiteAvis véridique Hotels.com
"shilo inn"
This hotel is old. It has no elevator, which was very difficult for me. It is so old they still have actual keys for the rooms. The breakfast selection was meager, with nothing hot. The coffee was poor. I have stayed at other Shilo Inns and had fantastic experiences. Both times there was a full breakfast buffet. It seems that maybe this hotel is not […] on the Shilo priority list for up-grades. Lisez la suiteAvis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Dear Bryan, Thank you for taking the time to post your comments to Expedia. I would also like to thank you for your continued patronage at our Shilo Inn locations. I do apologize that our Casper location has not lived up to your idea of what a Shilo can be. Unfortunately we have limited area for breakfast and are unable to provide a full hot breakfast like many of our other locations are able, we do provide Danishes, muffins, hard boiled eggs, yogurt, bagels, hot and cold cereal, fruit, and several beverage choices. We are currently working with our corporate office to bring upgrades to the hotel in order to further satisfy our guests’ needs and expectations. We look forward to seeing you again so that we may provide you with the Shilo Inn Hospitality and Excellence that you have come to know and love. Sincerely, Kindra Vogel-Bastow Genearl Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Disappointing!"
The Pool area was dirty. There was no soap in the room.Avis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Dear Guest, Thank you for taking the time to post your comments on Expedia. I am sorry to hear that your stay did not live up to your expectations. Please know that the next time you stay with us we will be more than happy to rectify any problems that you have with your room or our amenities’ as soon as you bring them to our attention. We look forward to seeing you again so that we may provide you with true Shilo Inn Hospitality and Excellence. Sincerely, Kindra Vogel Bastow General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
comfortable, cleanAvis véridique Hotels.com
"close to down town"
it was okAvis véridique Hotels.com
"Ugh! Big mistake."
Broken hot tub. Run down pool/spa area. Drunk guy hanging out with the clerk who checked us in. No cable TV (broken). And the best part??? Police banging on another guest door. Creepy! Definitely never staying here again.Avis véridique Expedia
"Good value in Casper."
For an older hotel it is still in pretty good condition. the bed was comfortable and the staff was very good.Avis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Dear Dave, Thank you for taking your time to post your comments on Expedia. We always love to hear when a guest has had a good experience at our wonderful Shilo Inn Casper location. We do realize that though we have some challenges with the age of the hotel we do our very best to keep it one of the cleanest hotels in town. I am so glad that our friendly staff was there to help you with any needs that may have risen during your stay. We look forward to seeing you here again so that you may experience Shilo Hospitality and Excellence. Thank you, Kindra Vogel-Bastow General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"not a happy stay"
room was dirty - we had to have housekeeping change a dirty blanket and pick up trash on floorhot tub was broken down and not working - this was one major reaosn we stayed at this hotelAvis véridique Hotels.com
"Run to another hotel, don't waste your time."
Hot tub was broken, has been for months according to staff. Pool was discusting, not clean. No where near the amenities that they had listed. Holes in the bedspread, loose sheets that weren't changed. Towels weren't replaced after you used them. Hot water didn't work in tub.Avis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Thank you for taking the time to post your comments on Expedia regarding your experience with the Shilo Inn Casper. We truly appreciate your honest feedback. We regret that your room did not live up to all of your expectations. We are working on updates for the hotel and your comments will be taken into account. Our spa is a major project we are undertaking and hope for it to be completed soon. Regarding the towels and sheets there is a conservation card set next to your bed and hung in the bathroom that if you put the card on the bed when you leave, we will change the linens. We do change the linens after every guest of course, but if our guest is staying for a couple days, this will help conserve water. If there is ever a problem like you had with water, towels, etc. we encourage you to inform our front desk so we can take action immediately. We truly appreciate your feedback and hope to see you again so that you may experience true Shilo Hospitality & Excellence.
"The last room in town"
The hotel needed some updating and the carpets looked like they needed to really be cleaned or replaced. The staff was very nice and it was nice to have a restaurant attached. I appreciate that they had a room because it was literally the last room in CasperAvis véridique Hotels.com
"Stay"
You could hear everything in the hall which sucked. Other then that it was ok.Avis véridique Hotels.com
It was a nice stay. If you are looking for an overnight get some rest. This is the place for you. Old building, old rooms old linen. But good for an evening!Avis véridique Hotels.com
"First experience at a Shilo Motel"
Hotel was modestly price due to the high demand for hotels in the area. Hotel seemd to be catering to transient workers in the area rather than traditional travelers. Its decor and furnishings were dated and worn.Avis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Thank you for taking the time to post your comments on Expedia regarding your experience with the Shilo Inn Casper. We truly appreciate your honest feedback. We regret that your room did not live up to all of your expectations. We are working on updates for the hotel and your comments will be taken into account. Please know that corrective actions have taken place where possible. We truly appreciate your feedback and hope to see you again so that you may experience true Shilo Hospitality & Excellence. Sincerely,
The hotel is nice. The room was clean. The only complaint I have is that the rooms are not very sound proof. You can hear people in the hall talking. But that could just be indicative of the rudeness of certain guest. People seem to forget that their voices carryAvis véridique Hotels.com
"Look Somewhere Else - Not Very Nice"
If all you want is a bargain hotel and don't care at all about your room, your bed or your breakfast...I'd still suggest you look for something else. This was probably the third worst hotel I have ever stayed at and I have stayed at plenty. Uncomfortable bed, horrible "breakfast", marginal service, old, dreary, full of lots of people drinking and making […] noise. on top of all the highway noise. Tiny, old-style TVs. To be brutally honest, I questioned my safety and security. Really, I can't think of anything positive to say. Lisez la suiteAvis véridique Hotels.com
"great for gas and oil guys"
the hallways are nothing short of gross. However the room was cleaner but it smelled weird.Avis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Thank you for taking the time to post your comments on Expedia regarding your experience with the Shilo Inn Casper. We truly appreciate your honest feedback. We are working on updates for the hotel and your comments will be taken into account. Please know that we are trying to keep up with the hallways on a regular basis. We truly appreciate your feedback and hope to see you again so that you may experience true Shilo Hospitality & Excellence.
Served the purpose we needed. Needs to be updated a bitAvis véridique Hotels.com
"Horrible experience!!"
The whole hotel is in ill repair! Made reservation on the internet that guaranteed late check-in. We arrived at the hotel at 8pm to find they had put someone else in our room so supposedly gave us an upgraded room with a microwave and refrig. There was no refrigerator, the air conditioner didn't work, the door would not close properly, the carpets were […] disgusting, etc.. After a long day of hunting, we returned to find we had been locked out of our room - the receptionist who checked us in the night before said "you were supposed to check out today" - uh, no... I paid for 2 nights - "oh that's right". Couldn't wait to leave this hotel and will never return!! Lisez la suiteAvis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Thank you for taking the time to post your comments on Expedia regarding your experience with the Shilo Inn Casper. We truly appreciate your honest feedback. It’s unfortunate to hear when someone has had a negative experience staying with us. I would like to sincerely apologize on behalf of our entire staff. I have spoken with my front desk staff regarding your specific reservation and have advised them that we need to more accurately look into reservations before taking action. We have also looked into your other complaints and have made the necessary changes. We regret that your room did not live up to all of your expectations; as they would not live up to mine. We are working on updates for the hotel and your comments will be taken into account. Please know that corrective actions have taken place where possible. We truly appreciate your feedback and hope to see you again so that you may experience true Shilo Hospitality & Excellence yet again.
"Comfortable stay."
Hotel could definitely use some upgrading/remodeling. Doors have standard doorknobs and separate deadbolts; use a real key to unlock door. Staff personnel were nice; they were accomodating when I asked for 2 queens instead of a king. The cleaning team did best they could with the old, outdated rooms. Beds were ok. TV is small 27 inch old type with 26 […] cable channels. Microwave and Refrigerator in room were clean and worked well, although microwave was missing the rotating plate. They had coffee, cookies and apples available in lobby all the time. Pool was UN-inviting in its windowless, dimly lit room. Hot tub was out of service. Lisez la suiteAvis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Thank you for taking the time to post your comments on Expedia regarding your experience with the Shilo Inn Casper. We truly appreciate your honest feedback. It’s so nice to hear when someone has had a good experience staying with us and knows good value when they see it. We are working on updates for the hotel on a daily basis and your comments will be taken into account. Please know that we are working on the pool and hallways to make them feel more inviting and bright. We truly appreciate your feedback and hope to see you again so that you may experience true Shilo Hospitality & Excellence yet again.
"Wow - not a good experience"
When my son and I opened the door to our room, we noticed a foul BO odor, an unmade bed, flip flops on the floor and a suitcase. Obviously this room was occupied. We went back to the front desk. Okay this can happen - no big deal. After a very long wait, we finally got the keys to a different room; however, the new room was no better. It too had someone […] else's items in it. We went back again to the front desk. My son and I decided to go to dinner while the clerk figured out what room would be ours. When we got back, the front clerk and were both there. The manager said they had no idea what was going on with the rooms. They didn't have a record of anyone staying in either room. The keys for both rooms were there and in fact they had trouble getting to one of the rooms. They told us that we had the choice to stay in one of the previous rooms or in a room with a single bed and they'd bring in a rollaway bed. I chose the single bed room because I was afraid the owner of the things would come back in the middle of the night. This room was not even close to the quality listed in the hotels.com picture and had a really bad odor. I was tired of the hassle and decided not to complain again. After all of the headache and ending up staying in a smaller, the manager didn't take anything off the cost of the room. It was a pretty substandard experience. Lisez la suiteAvis véridique Hotels.com
"A Real Dump of a Hotel"
I purchased my room using the Expedia Unpublished Rate Hotels. I have done this in the past and had great results. We got to our hotel and received a non-smoking room. It smelt awful. We went back up to the front desk and were told that we had been put in the old smoking section of the hotel that is now non-smoking. We were then given a room in the […] old non-smoking section. The room had an odor I couldn't place and the furniture had seen better days - all scratched up. The doors on the rooms were all scratched and banged up and looked like someone had tried to break in at some point. Some of the rooms you could see light through the door jams. When looking at the pool it had some brown coloring at the bottom which I assumed to be dirt. The hot tub was out-of-order. The best part of his hotel was the lobby. My children didn't feel safe here so we ended up going to the Marriot. I'm very disappointed with the hotels management for having photos that show the hotel to be nice that are misleading. I stayed at this hotel 11 years ago and it was decent but not anymore. Don't stay here. It is dirty, smells terrible and is so run down. I'm also disappointed with Expedia because it states that "Our 2-star suppliers include Comfort Inn, LaQuinta Inns & Suites, Days Inn and other respected hotel brands." The Shilo isn't close to the quality of those hotels. Lisez la suiteAvis véridique Expedia
Réponse de la part de Shilo Inn Hotel - Casper Thank you for taking the time to post your comments on Expedia regarding your experience with the Shilo Inn Casper. We truly appreciate your honest feedback. We regret that your room did not live up to all of your expectations. We are consistently working on updates for the hotel but it is a slow process. Please know that corrective actions have taken place where possible; we are having the spa repaired, and we are working towards painting hallway areas to make them more presentable. We truly appreciate your feedback and hope to see you again so that you may experience true Shilo Hospitality & Excellence.
"Close to highway"
The room had a musty odor and reeked. It smelled of old smoke (maybe a smoking room in it's past life)? I could hear dripping in the wall somewhere when upstairs shower was running so maybe part of the smell is mold? A bit outdated, but physically looked clean. The hot tub was not working and the pool's floor was very slippery! The continental breakfast […] was a plus.This place needs some serious maintenance! Lisez la suiteAvis véridique Hotels.com
"Close to mall"
Suitable place to just sleep.... Nothing special, location goodAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"run down"
Might as well have slept on the train tracks that kept us up all night. Needs updated badly , old beds , bathroom water squeeky and knobs were opposite temps.Avis véridique Hotels.com
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