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Situation
A Springfield, l'établissement Baymont Inn And Suites se trouve tout près des sites suivants : University of Illinois at Springfield et Knights Action. Les sites Zoo Henson Robinson et Dana-Thomas House se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Baymont Inn And Suites possède une piscine extérieure, une piscine couverte et une baignoire spa. À l'attention de ses clients en voyage d'affaires, cet hôtel propose diverses prestations, dont un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Cet hôtel très pratique pour les voyages d'affaires offre un restaurant. Un petit déjeuner gratuit est servi chaque matin. L'établissement propose un centre de fitness, une laverie et le café dans le hall. Le parking de l'établissement est gratuit. Il s'agit d'un établissement non-fumeur .
Chambres
Les 75 chambres de l'établissement Baymont Inn And Suites sont climatisées et comprennent des journaux gratuits et une cafetière/bouilloire à thé. Les clients disposent d'un accès gratuit à Internet haut débit sans fil depuis les chambres. Les clients disposent d'un téléviseur à écran plat avec chaînes par satellite. Toutes les chambres possèdent un bureau et une ligne téléphonique directe avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire, un miroir de maquillage, un sèche-cheveux et des articles de toilette gratuits.
Toutes les chambres sont équipées d'une une kitchenette avec un micro-ondes et un réfrigérateur. Les chambres ont également de l'eau minérale (offerte) et un fer à repasser/planche à repasser. Les services et équipements suivants sont disponibles sur demande : du linge de lit/serviettes de bain supplémentaires et un service de réveil par téléphone. Un service de ménage est proposé quotidiennement. Toutes les chambres de l'établissement Baymont Inn And Suites sont non-fumeurs.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
L'établissement Baymont Inn And Suites possède un restaurant sur place. Le petit déjeuner est servi gratuitement tous les matins. L'établissement met à disposition des clients un service d'étage (horaires limités).
Une piscine couverte, une piscine extérieure et une baignoire spa se trouvent également sur place. Les infrastructures de loisirs incluent également un centre de fitness.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"hotel a springfield"
Hôtel confortable avec tous les équipements - petit déjeuner inclus mais assez minimaliste.
"Professional and Courtias"
Nice clean place with friendly and courtias staff. Exeptional service and very helpful. Clean place and well taken care pool and spa. Close to many restaurants and fast foods. Would recommend it to everyone.
"All amenities except cleanliness"
The room was large with a king sized bed and extra large jacuzzi tub. They allowed pets. They're walking distance to a great Cracker Barrel. Those were the perks. The room was humid and smelled like mold mixed with some sort of freshener (my dog found the source: a car freshener hidden under the air conditioner). There was lots of dark brown hair in […] the tub, also white flecks of what we assumed was construction dust (?). There was dark grey dust caking the low hanging ceiling fan. There was a film of dried urine on the toilet. All the amenities just aren't enjoyable if it's not clean! Lisez la suite
We so much appreciate you choosing us and placing your honest review online. Please be assured that what you experienced is not our common practice at all. Cleanliness is a top most priority for our housekeepers and other team members. Very once in a while due to some errors we fall short of our guest`s expectations, We have looked into details about an employee who cleaned your room prior to your arrival and he/she is given enough education and instructions about errors made. so any other guests does not have to go through this problem. We are deeply hurt about your dissatisfaction and we apologize for the inconvenience. Thank you for reading and best wishes to all.
1 réponse par Baymont Inn And SuitesCe client n'a pas laissé de commentaire.
"Very Nice and Clean!"
We stayed here a single night after a very rough day on the road. The hotel is beautifully decorated. The room we had was large, and had a brand new, very comfortable, clean bed. Everything was immaculate, furnishings were nice and new. We had a quiet restful night and a quick decent breakfast downstairs on the way out. Staff were very courteous and […] helpful. Lisez la suite
I paid extra for a room with a jacuzzi tub, but when my wife and I tried to use it the tub would not run for more than 2 minutes at a time. I will never return to this hotel.
We appreciate your business and your comment about your stay with us. We are deeply hurt with your dissatisfaction due to hottub jets issue. We recently encountered this issue with one of our jacuzzi suites. It was our unfortunate that you became a part of this issue. Please be assured that the issue has been fixed and a new motor has been installed in that jacuzzi tub where no other guest will have to go through this problem, We will issue a partial refund to your stay due to the problem, I also wanted to take an opportunity to inform you that if you would have called the reception desk while you were in your room when you encountered a problem, they would have easily moved you to a jacuzzi suite, Once again we apologize. Thank you for choosing us and best wishes to all.
1 réponse par Baymont Inn And SuitesCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Baymont hotel in Springfield"
I liked this hotel a lot when staying with my family in Springfield. The only compllaint is that the smell of the chemicals in the pool room was excesive. Besides that I will recommend it. Breakfast was nice.
Outstanding value! Exceptionally clean and very well maintained (14 year age). Staff very friendly while also professional. Free breakfast very good. I consider this the best deal in Springfield.
Ce client n'a pas laissé de commentaire.
"Nice stay at right price"
Stayed here on weekend and the price for the hotel was perfect. Clean rooms, hot breakfast that is perfect for young kids or adults. Nice indoor pool for kids and good temerature in hot tub for adults. All in all this hotel is perfect for all the age.
"Perfect"
Clean hotel with friendly staff. Nice pool and bedding. Had goodnight sleep and woke up fresh for long travel. Would recommend this hotel to all the people. Thank you Baymont for nice stay.
"4/2012"
Great location, clean, freindly service, best price in area with best amenities. Clean pool and hot tub. Decent breakfast. Easy check in/out. Food and shoppping close by.
"Great stay"
We checked in late and the night desk clerk was so friendly and upbeat, I can only hope that the rest of the staff makes their guests feel so welcome!
"Convenient Location"
We were very pleased with the cleanliness of the room, comfort of the bed and the staff was helpful too. The facility was located near sangamon auditorium where we had tickets to see Riverdance. There was a nice assortment of eating establishments close by also.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Baymont Inn - Springfield"
Clean hotel, friendly staff, adequate breakfast, though tight quarters in the breakfast room. Price was very reasonable. The room was clean and mostly quiet. Great water pressure in the shower. Only 2 drawbacks to a perfect stay...1. the bed was very hard...almost couldn't sleep on it; and 2. creaky floor above.
sink and shower wouldnt drain, lots of noise
"Baymont Springfield"
Not too bad a place. The location was just far enough out of the city that it avoids the bad parts of Springfield, without being too far. It's a good choice. Our only problem is that the maid skipped cleaning our room one day, but the hotel made good on that with a partial refund.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Springfield Baymont"
Nice room, clean and comfortable
Ce client n'a pas laissé de commentaire.
Loved, loved, loved it! The only problem was the heater could not be adjusted to a comfortable temp...just too hot even on low. Other than that, we loved the hot tub, the beds, the breakfast and the overall stay.
"Nice quiet clean and well heated pool"
We were very happy with our stay here. The exercise room equipment was not working but I'm assuming it was 'to be repaired' as overall the hotel is in fine condition and the staff is very friendly. Reasonably priced too. We will stay there when in Springfield again - thank you!
Ce client n'a pas laissé de commentaire.
Breakfast area could use some improvement. Not a very big room. If there was not many guest staying then it would be fine. How ever its a big hotel so the breakfast area really does not accomidate the size of the hotel. The look of the hotel is a little dated. I was ok with that though. We went for a weekend to visit family and for kids to swim. Pool […] area was ok, towels was not stocked and lounge furniture was old and broken down. Although the kids had a good time. Rates matched the hotel and its accomidations. Lisez la suite
"Baymont Hotel in Springfield, Illinois"
My stay met my needs, no problem with anything, I left very satisfied.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Baymont Inn"
Pool area was cold and uncomfortable.
Ce client n'a pas laissé de commentaire.
"Very nice room. Cracker Barrel next door."
Ce client n'a pas laissé de commentaire.
"Baymont Inm in Springfield, IL"
I had a good experience. The room was clean and quiet. They offer a nice continental breakfast. I used the fitness room which is small but was fine for a quick workout.
Ce client n'a pas laissé de commentaire.
The room had all the amenities I like, microwave, lounge chair, frig, . Enjoyed the heated pool. Staff were helpful. The breakfast room was very small and I ended up taking my breakfast to my room.. I had mistakenly thought the hotel was close to airport. This was my fault for not reading carefully. The front desk person arranged taxi service which […] was very prompt. Lisez la suite
"Beware staying at this hotel they are running scam"
Checked into this hotel. First we get a call asking us if we are smoking in our non smoking room. We say no because we had not been. They said they had complaints. I explained I had asthma and didn't smoke. We went to our convention again on the next day. When we returned our keys didn't work. We went to front desk and were told maid said we had been […] smoking. I told desk person that I had asthma, offered to show nebulizer I carry and medications but he didn't want to see them. When we got back into room there was a note that we had been smoking. Again we contacted the desk to explain that we hadn't to no avail. We had been two days at a convention so our cloths may have had some smoke smell, but we were not smoking in room. Kids ran in the hallways on all floors until late night and police came after a big fight from other guests. The hotel put $200 extra charge on my card without my authorization. Lisez la suite
We appreciate your business and your review as well, Unfortunately per our research it showed that your room smoke detector went off because of Cig Smoking and that is why Fire dept/Police had to show up. We apologize for any inconvenience you had to go through. We are a very reputed business in Springfield IL for years and please accept our assurance that we are not running any scam here. Once again thank you so much for being our guest" Thank you and please feel free to get in touch for any further questions/Concerns.
1 réponse par Baymont Inn And SuitesCe client n'a pas laissé de commentaire.
"Excellend and Cleanest Place in Springfield"
This is an excellent place to stay in Springfield. They are right off the I-55. 5 Minutes from Abraham Lincoln stuff and 3 Minutes to University of Springfield and Lincoln Land Community College. Plenty of restaurants around it and walk in distance. They got nice indoor heated pool and hot tub and the main thing is that their Rooms are super clean. […] I would say spot on to their Hospitality. Nice and smiling staff and good breakfast in the morning. They also got Flat Screen HDTV, which I have yet to see in some of the 3 and 4 star hotels in Springfield, IL. I would recommend to every single guest traveling to Springfield, IL to try them. I will be back Soon !!! Lisez la suite
"Baymont - Springfield"
Not bad at all. Nice and close to the interstate. Only think was that I could not get on their internet at all, after multiple attempts. I had heard that others staying that night had the same issue as well. Minor inconvenience, but it was fine otherwise! Good breakfast!
"The Springfield hotel - courteous staff"
In a very convenient location....just a few minutes from downtown Springfield. Staff was courteous and rooms were very clean. We enjoyed our stay.
Our stay was o.k. The only thing I would like to mention was room temprature. It was very hot at night. Thanks,
"Bang for the Buck"
I have stayed here twice and both times was good. It is located close to highway, so you can take 55 north or south very quick. I would recommend it to anyone who wants to stay in a clean place for not much money. However, I just figured they have indoor pool; wished knew earlier
"customer service"
worst customer service that i have ever had at a hotel booked and payed in full through hotels.com and wen i arived hotel attendant tried to charge me anouther $30 i think hotel managment needs to take a look at staff and make some changes
We so much appreciate your business and your Review. Any rates published on Hotels.com clearly indicates the maximum number of people allowed per room. Per our research it shows that you were traveling with 2 extra adults then maximum number of people allowed per room, Moreover at your check in you made a request to have a rollaway bed in your room. I just wanted to take an opportunity to apologize on your concerns of extra $30 charge.You may look 200 reviews below your review to be assured about our commitment to every single guest about providing a "Hometown Hospitality". We hope to have you back and Once again thank you so much for choosing us. Best Wishes to all.
1 réponse par Baymont Inn And Suites"nIce place to stay"
A Nice clean pleasing place to stay. Close to intersate easy to find
"Perfect Pet Hotel"
Very pet friendly. Nice mgt. Good FREE breakfast service. Cracker Barrell & McDonalds right next door. Some WiFi connecting problems, but okay. Definitely will stay there again.
A good value for the money. Staff was friendly and helpful. Room clean and neat. What I had expected.
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