The Marcel at Gramercy - New York

séjour parfait à Manhattan, personnel à l'écoute , préférer les chambres dans les étages supérieurs et ne donnant pas sur la 3ème avenue car très bruyant. (nous étions au 5éme étageà l'angle de la 24ème et de la 3ème)

Le personnel est très serviable (conseils, envoi des cartes postales, garde des bagages le dernier jour, etc.), les chambres propres et le ménage bien fait. Par contre la chambre double standard (payée en promo par contre) était peu spacieuse et notre fenêtre donnait sur un mur en face... mais bon, nous n'étions là que pour y dormir, alors ce n'était […] pas bien grave!!! J'y retournerais sans problème (si c'est à ce prix là...). Lisez la suite

Notre séjour dans cet hôtel s'est déroulé à merveille et nous le recommandons vivement. Il est très bien situé, même s'il est au coin de la 3eme avenue assez fréquentée. Les chambres sont assez petites mais très joliment décorées et modernes. Le personnel est accueillant et serviable. Nous retiendrons que des bons souvenirs de notre séjour dans cet […] hôtel. Lisez la suite

Très bel hôtel et agréable

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Bon hôtel. Décoration entièrement refaite. Très propre. Bien situé dans Manhatan. Possibilité pour les petits budgets de prendre une boisson chaude incluse dans le prix de la chambre au petit déjeuner sur la terrase sur 10ème étage avec vue sur l'Empire State Building. Seul inconvénient : chambre de 4 petite et bruyante. Demander une chambre donnant […] sur la petite rue de côté et pas sur le devant. Avec des boules quies c'est parfait ! Je recommande Lisez la suite

Refait avec tout le confort moderne qu'on peut souhaiter, cet hôtel proche, dans la mesure du possible, de nombreux sites touristiques, ainsi que des gares ferroviaires, nous a entièrement satisfait. Sa recommandation ne nous pose aucun problème.

L'hotel est plutôt bien situé et tout ce que je recherchais dans le quartier, à savoir le métro à deux blocs et une épicerie géante à deux pas. Le reproche que je puisse faire à cet hôtel est le bruit de la clim dans la chambre, mais comme j'avais été prévenue dans les commentaires précédents je n'avais pas oublié les boules Quiès! il y avait aussi […] un manque de rangement dans la chambre que j'occupais, une seule étagère à 1,80m, c'est peu pratique. Je n'ai pas pris le petit déjeuné sur place que je trouvais beaucoup trop cher. Pour le reste, j'ai été très satisfaite de cet hôtel et j'y retournerai volontiers. Lisez la suite

bien situé, personnel super agréable et disponible, chambres confortables

Extrêment bruyant car situé sur la 3ème av. pas de double vitrage! Le staff de l'hotel est ok. ,mais les chambres ne sont pas fonctionnellesNous avions 2 lits, un immense bureau, mais pas de rangement pour les vetements!!! Les draps n'ont pas été changés durant les 7 jours où nous y avons séjourné. La salle de bain n'est pas pratique non plus car une […] seule petite tablette en verre au dessus des toilettes! Rien au dessus du lavabo! Le dernier jour, douche à l'eau glacée car la chaudière est en panne! Nous n'y étions que pour essayer de dormir, heureusement! Lisez la suite

hotel accueillant, facile a trouver et climatisé personnel disponible et agreable chambres et linges de toilette et draps propres mais pas de frogo dans la chambre quelque peu bruyant la nuit selon la situation de la chambre, selon l'étage et le fait que la chambre donne sur l'avenue ou la rue.

Cet hotel est vraiment idéal pour un séjour à NYC! Idéalement situé (avec pas mal de bars et pubs avec happy hours dans la rue perpendiculaire) et le métro tout proche (et de nombreux quartiers facilement accessibles à pied, à quelques blocs seulement), une chambre très confortable, de taille moyenne (pas petite, contrairement à beaucoup d'autres hotels […] sur NYC), une literie au confort exceptionnel et un design très sympa, nous n'avons rien à redire de cet hotel. Peut etre le fait que nous avions la vue sur un mur, mais il faut dire que nous avons utilisé la chambre pour dormir uniquement, c'est à dire moins de 7h par jour, donc la vue n'était pas notre priorité étant donné que vous pouvez profiter de la vue de la terrasse du 10è étage. Le personnel était très serviable et compétent. Ils répondaient sans hésiter à nos nombreuses questions. Le restaurant/ bar italien de l'hotel situé à l'angle est très sympa aussi, mais je vous conseillerai les autres bars de la 3rd ou vous trouverez plus d'happy hours. Lisez la suite

hotel trés bien situé , trés confortable ,avec des chambres aux dimentions idéales, personnel tres chaleureux et serviable et tout cela à un prix imbatable à New York . c'est mon hotel favori à NYC .

excellent hotel : prestations, localisations et dans un environnement relativement calme de manhattan avec des bars et restaurant à 2 pas

Très bien situé dans un des rares quartiers calmes de Manhattan, le personnel est vraiment sympathique. Par contre il ne faut pas y prendre son petit-dej, vraiment trop cher pour ce qui est proposé. (voir ci-dessous pour l'alternative). Notre chambre avait vue sur l'Empire State Builging. Seul bémol nos amis avaient, eux, une chambre avec vue sur un […] mur. Lisez la suite

Le quarter Gramercy - Union square est idéal car bien positionné et calme. De plus le métro est juste à coté, il vous emmènera rapidement dans manathan, dans Brooklyn et dans le queens. Le personnel est disponible sympa, souriant, la chambre était clean, bonne literie, grande salle de bain, le ménage impeccable tous les jours. la terrasse stuée au 10 […] étage est très agréable pour fumer une cigarette et admirrer la vue. Une épicerie "organic" juste à coté vous fera le plus grand bien après quelques jours de nourriture grasse... parfait pour un couple, parfait pour découvrir NY, nous le recommandons sans hésiter Lisez la suite

Nous avons passé 6 nuits dans cet hotel tres bien situé. Personnel sympatique, hotel tres propre. Nous avions une chambre coté cour, donc plus calme, pas tres grande, mais tres confortable. Tres bonne situation, avons tout fait à pied. 5 min de Union square, 15 min de l'Empire State. Petit dej en terrasse par beau temps tres agréable, et vue sur l'Empire. Je […] recommande Lisez la suite

Déco branchée, personnel très sympathique, propreté, magnifique terrasse, très bien situé.

Great customer service! My experience with the hotel staff was excellent. They helped me with requests when I checked in and out to get transportation etc.

No fault of yours. This was the smallest room I ever stayed in. Barely enough room to turn around in. Also, it was a very chilly night, and there was no heat. The room service did supply my wife and me with an extra blanket, and a space heater. I enjoyed entertaining my guests in the 10th floor lounge

Ce client n'a pas laissé de commentaire.

Customer service was very good. Was disappointed with the Polar lounge. 10th floor sun deck was nice but was shocked at the cost of continental breakfast. Overall not worth the price!

Showed up at the hotel and they didn't have the room i had prepaid for. Got moved cross-town into a noisy room in an inconvenient location.

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Ce client n'a pas laissé de commentaire.

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Hot water took a real long time to come and on last day there it never came. Floors were uneven and creaked alot. Lumpy bed. Shower plumbed backward (hot water was where cold should be) Real nice folks at the desk and at the door. Very helpful

Ce client n'a pas laissé de commentaire.

I've stayed here several times and it's my new favorite NYC hotel. This is a stylish place with nice amenities, a great staff, in a location that makes it easy to get downtown or uptown or just mill around. The rooms are small compared to the big chain hotels, but they are comfy and chic. Winebar & restaurant attached for late night dining.

I have stayed here three times. The desk clerks are very helpful and the doormen are cheerful and always ready to answer questions. The rooms are immaculate and comfortable. Brilliant use of a small space without feeling cramped. Love the view from the rooftop terrace. Lower key neighborhood, yet within walking distance to a lot of restaurants and sights. […] My husband and I will be back! Lisez la suite

The drians were very slow, the TV did not work and a few other issues that were annoying, but I had no problem dealing with. However, the Bar in the basement - I believe it's called Polar or something like that - is the worst experience of my trip. Rude and obnoxious. It's a joke of a bar and not worth the effort to walk down the steps. You can find […] lots of great bars and resturants in the same neighborhood. Lisez la suite

The staff members were efficient and friendly; the room clean and quiet, apart from occasional noise from returning fellow guests at night; the 10th floor with free coffee and computers exceptionally guest-friendly' ; the location perfect for sightseeing and subway. What more can one ask for? Will definitely come back to stay! Tip: If you are flying […] to/from JFK use the buses on 2nd Avenue/Third Avenue and change at 53rd St for E train which connects to Airtrain. The hotel can also arrange taxi. Lisez la suite

For the price in NYC you can't beat it!

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Felt new and clean. All staff members encountered--front desk, cleaning, and bellboys--were exceptionally friendly and helpful. Great price for limo service back to LaGuardia Airport. Only 1 complaint -- not enough surfaces (tables, shelves) to put items on. No counter space in bathroom. Highly recommend hotel.

BEAUTIFUL BOUTIQUE HOTEL! EXTREMELY PLEASANT STAFF! VERY WELCOMING! PERFECT FOR VISITS TO THE NEW SCHOOL, NYU AND BETH ISRAEL MED CENTER. VERY CLOSE TO UNION SQUARE. WOULD HIGHLY RECOMMEND! FULL BATHS! NICE ROOMS! WILL DEFINATELY RETURN!

Great hotel in a perfect location. Staff were very friendly and hard working. I would definitely stay at this hotel again. Only thing I was concerned about was the noise from the hallway, the door didn't seem to be insulated very well and I was afraid the noise in the hallway would keep me up at night. But after 10:30pm there was not much noise coming […] from the hallway and I was able to sleep soundly through the night. I would definitely recommend this hotel. Lisez la suite

My wife and I booked a room for 4 nights. The price was attractive. The hotel was clean and the staff were knowledgeable and friendly. Our room was quiet but needed real work. The window seams for an unknown reason were covered with duct tape and lighting in the room was poor. We had a view out the window of a wall less than five feet away. The bathroom […] was very basic and when I went to shower the entire shower head flew off. It was easy for me to to fix, but annoying. The bathroom fan was the loudest I have ever heard. The hotel is a short ( 5 minute) walk from the subway, and amenities in the area were good. I went to sleep every night knowing that all rooms look the same in the dark, and the bed was good. Conclusion : Very attractive price, but in the end, we got what we paid for, a budget experience for a budget price. Lisez la suite

Ce client n'a pas laissé de commentaire.

Great place; superb service; exceptional value.

There was no hot water in the hotel. Also we were originally in a tiny room with a dirty sheet on the bed, but after we complained about the hot water we were moved to a slightly larger and much more noisy room.

I recently stayed at the Marcel at Gramercy because I had a business meeting in NYC. At first, it started out great. The decor is very trendy and there is an electronic fireplace in the lobby. Lindsey at the front desk was very helpful and nice. I had made some requests about the room while booking and she was able to fulfill them. When I got to my […] room, it was also trendy and cute. It was small, but not as small as I was expecting (1 person with a double bed). It would have been nice if they had the racks for the suitcase, especially since its NYC and with the bed bug problem in the city its best not to put your belongings on the floor. Speaking of bed bugs, I searched under the mattress and did not notice any sign of them and the room was very clean. I was concerned about the fact that my room was right next to the elevator, since I would need to get my sleep while everyone else was out partying. I asked the front desk twice if they could move me, but they said there were no other rooms available and they were completely booked. I'm not sure that I believed them- it was a weekday during a non-tourist heavy month. When I finally went to bed there were no problems, but between 1:30-3:30 am I was constantly woken up by the elevators and the people in them. Needless to say, I was very frustrated and annoyed by this as I had to be awake before 5 am. You can't expect a hotel to be silent all the time, but this was much more noise than in any hotel I've ever stayed at. In summary, the staff at the front desk and the doorman (Raul) were really great, the decor is neat, but this is not the place to stay if you are on business or another important trip as it will be very hard to sleep. If there are 2 of you in NYC for a night a fun, then this is the hotel for you. Lisez la suite

Ce client n'a pas laissé de commentaire.

This is a wonderful small hotel. Everything about the hotel was great except that my room was incredibly noisy due to street noise (cars/trucks) all night. My room faced the strret and was near the corner of 3rd avenue. I will go back but will request a room on the other side of the hotel. All else terrific.

Ce client n'a pas laissé de commentaire.

Not really in Gramercy, but the main problem was the teeny tiny rooms - the doors practically hit the bed. There was not even room for a closet, just a bench with drawers, and barely a walkway around the bed. The single narrow window looked at a dark, sunless alley that was as good as no window. The first room we were shown had no window. Not for clausterphobics. Also, […] we ordered a 6 pm wake-up call in order to nap before going to a show, and it never came. It did come at 6 am the next morning when we were trying to sleep in. Not a repeater for me. Lisez la suite

Very good...everything was great

I have stayed in 5 NYC hotels in the past 2 months alone, and this is by far the smallest room I have come across. It is also the cheapest and the quality of the service and the cleanliness make it a place I would recommend to someone on a budget. Couples looking for a good time, go somewhere else. Business travel alone, good choice.

expect the rooms to be teeeny tiny! We were upgraded, and even then we spent the whole night tripping over everything. Otherwise, perfect

This is an inexpensive hotel in a convenient location. The rooms are small, the bathroom smaller, but it was clean. Rooms have newer decor, but need major work to bring them up to modern building standards. Don't go if you are expecting luxury, it is not that kind of hotel. If you want something affordable and safe this is the hotel for you.