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Evalué par Jean Claude P de "Aix en Provence, France" le 31 mai 2011
Ce client n'a pas laissé de commentaire.
Situation
Brookwood Inn - Pittsford se trouve à Pittsford (Pittsford - Fairport), à proximité du site suivant : Casa Larga Vineyards. Nazareth College se trouve également à proximité.
Caractéristiques de l'établissement
L'établissement Brookwood Inn - Pittsford possède une piscine couverte, une baignoire spa et une salle de fitness ouverte 24 h/24. À l'attention de ses clients en voyage d'affaires, cet hôtel 3 étoiles propose diverses prestations, dont un centre d'affaires 24 h/24, des salles de réunion pour petits groupes et un équipement audiovisuel. Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un restaurant et un bar/lounge. Le petit déjeuner est offert. Le personnel de l'établissement propose un service de conciergerie et un service de traiteur. L'établissement propose un personnel multilingue, le café dans le hall et des journaux gratuits dans le hall. Des services de transport vous sont proposés gratuitement, notamment une navette aller-retour pour l'aéroport (horaires restreints) et une navette vers les sites locaux dans un rayon de 3 miles. Le parking de l'établissement est gratuit. Il s'agit d'un établissement non-fumeur .
Chambres
Les 108 chambres de l'établissement Brookwood Inn - Pittsford sont climatisées et comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et une cafetière/bouilloire à thé. Les lits sont dotés de matelas avec mousse à mémoire de forme et sont préparés avec un jeu de trois draps. L'accès à Internet haut débit par Wi-Fi est gratuit. Les clients disposent d'un téléviseur à écran plasma avec chaînes thématiques par le câble, des films en exclusivité et une console de jeux vidéo. Toutes les chambres possèdent un bureau, des fauteuils ergonomiques et un téléphone avec haut-parleur avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire, un sèche-cheveux et des articles de toilette gratuits.
Les chambres ont également des journaux gratuits en semaine et un fer à repasser/planche à repasser. Les services et équipements suivants sont disponibles sur demande : un réfrigérateur, un micro-ondes et du linge de lit/serviettes de bain supplémentaires. Un service de ménage est proposé quotidiennement. Toutes les chambres de l'établissement Brookwood Inn - Pittsford sont non-fumeurs.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
La Rosas Italian Kitchen : ce restaurant sert le dîner et fait également un bar.
Une piscine couverte et une baignoire spa se trouvent sur place. Les infrastructures de loisirs incluent également une salle de fitness ouverte 24 h/24.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
"Just an average hotel"
the room was ok-but certainly not outstanding
"Great staff. Horrible beds and pillows"
Hard beds and overfilled pillows
"Good Hotel with One Serious Flaw"
The room was quite large and well-equipped, with an excellent bed, good tv, and satisfactory bathroom. The heating system was difficult to control, however. It was reasonably quiet. The fitness center is quite good. The serious flaw with this hotel is the breakfast, which is very poor. We would have paid more to eat something decent.
"Basic"
Needs some renovation in our rooms, and freeway nearby a bit noisy, as was air conditioner.
"Great hotel, but dissapointing breakfast"
Great hotel, value and location, but the breakfast was very dissapointing. No protein, only carbs, located in an cramped location with no sitting area.
Ce client n'a pas laissé de commentaire.
"Brookwood Inn"
I stayed at this hotel for three nights and felt very safe. The neighborhood is great, and you can walk around by yourself. The beds are very comfortable. My only complaint, which is minor, is that the pool is quite cold. The staff were very friendly and accomodating. I will stay here again.
"Bait and Switch"
Ordianarily I would give this hotel a high rating. However, this hotel is switching people who book king size bedrooms to queen size bedrooms claiming that online bookings are not guaranteed the room they booked. This is a classic bait and switch where you think you are booking a great room at a great price only to discover that they gave your room […] to someone else because they were willling to pay a higher price. Hotels.com was terrific and they help me get a price reduction for the inconvenience. I will use hotels.com again, but I would not recommend the Brookwood Inn without a phone call to get them to guarantee your room. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Great Location for Nazareth College parents"
Very nice hotel with very comfortable rooms located right on main road in Pittsford. Breakfast is provided and the hotel has a nice Italian restaurant. Very nice staff - overall great experience.
This hotel needs to seriously update its bathrooms. Our bathroom sink was cracked with rust stains, the shower was the same. For the price they charge per night it is not worth the money. The recently opened an Italian restaurant that is overpriced with very limited selections.
Ce client n'a pas laissé de commentaire.
"Brookwood Inn, Pittsford"
Gun-shy from having hit a deer two weeks earlier, we didn't want to drive our just-repaired vehicle all the way home on Christmas night, so we stayed over after spending the day with family. We had a restful night, followed by breakfast with the grandkids, and traveled home in broad daylight that afternoon. And no more deer... What a pleasant holid […] ay! Lisez la suite
"Excellence & Cosy atmosphere"
We brought 3 small kids along and they really loved the place. Cosy, quiet and beautiful ambience place for rest & relaxation. Staff are very courteous, friendly & helpful. Highly recommended for family holiday.
"Brook wood Inn, Pittsford, NY"
The location is perfect; close to family, restaurants, shopping centers, etc.. We were disappointed our last two visits since the restaurant and bar in the hotel were closed.
"Beautiful for the Price"
We found a really good deal online and were very satisfied with everything this hotel had to offer. When the bar was busy, they stayed open late, the lobby was beautiful, and our rooms were clean and nice. I would stay again.
The room that we stayed in had a torn spot on the couch, the coffee table had some severe damage to the top, the refrigerator and the micro wave had a number of dents in the exterior. The room was really cold; we discovered that the air conditioner/heater had a very cold draft coming under neath the unit. It helped to put cushions or pillows next to […] it. We rented two rooms -- the other room had no problem with the heat. Lisez la suite
"Christmas Holiday"
We enjoyed our stay at the Brookwood, have stayed here many times and always enjoy ourselves. So close to shopping and good restaurants.
Ce client n'a pas laissé de commentaire.
"War Zone"
Stayed at the Brookwood Inn for a few nights while in business, and due to nature of my schedule, I slept (tried) during the day. Unfortunately every morning around 10:00am until 11:30am or so I would go into (PTSD)* attacks. Housekeeping would start to slam doors non -stop (deliberately or not), but it felt like being in Kosovo and/or Iraq during the […] first days of bombing campaign in Desert Storm all over again. Pretty scary !! * post-traumatic stress disorder Lisez la suite
"Brookwood Inn"
Has the look and feel of a high class hotel, very professional and friendly staff as well. Everything was amazing except for two things. The toilet could barely flush a single piece of tissue paper. The other thing that bothered me was the tv remote. Huge flatscreen and the remote hardly worked. Also the tv guide was wrong so I had to flip through every […] channel to find anything worth watching. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Brookwood Hotel"
This is the 3rd time I have stayed here on business. The staff is always very polite, courteous and helpful. The room was clean and the bed was very comfortable. I was disappointed that the steakhouse was closed at the time of my stay but was grateful for the free shuttle I got to their "sister" hotel, Woodcliff ,where I enjoyed a wonderful massage […] and dinner. I understand that a new restaurant will be opening at Brookwood in a couple of weeks. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Beautiful hotel
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Brookwood Inn"
Portionso f the bathroom grout were dirty and needed cleanaing. Hallway door bottoms needed painting. Bar soap in bathroom were not acceptable. Bathrooms needed updating.
"Clean, nice room"
This hotel is a perfect place to stay! Clean, comfortable and a great breakfast!!
"Brookwood Inn"
This hotel was very conveniently located but the rooms were dated, there was mold in th shower and the floors were dirty. For the money, I would stay at the DelMonte or the Woodcliff next time
Ce client n'a pas laissé de commentaire.
"Much nicer than I was expecting!"
The pictures do not do this hotel justice! Our room was beautiful and the bed was so comfortable. The front desk staff were helpful and courtious. The complimentary breakfast was basic but good. I would deffinatly stay here again.
Enjoyed our stay at the Brookwood Inn. The room was spacious and clean and the location was close to the area we were visiting. The breakfast room was a little dark and crowded when we visited - a softball tournament was in town and there were lots of families staying there. After all, it was the height of summer!
"Shabby but convenient"
The general feel of this motel is dark and dingy. The carpets were dirty in the public areas and in the room, the breakfast area is underlit, but the rooms are comfortable. The iron didn't work nor did the key upon first arriving. It was convenient and the cheapest in the area for the dates we chose, but I would only go back there if nothing else cheaper […] was available. Lisez la suite
"Brookwood Inn, near Rochester NY"
Very nice hotel, rooms were large and comfy. We booked two rooms, one had a thermostat and everything was fine, the other room was controlled at the wall unit. It worked ok, but was a bit noisy. The toilet in one room was a little loose on the floor. Other than that the room was nice, clean and comfortabale. Service at the front desk was friendly and […] very helpful...great staff. The complimentary breakfast featured hot waffels otherwise it was a continental breakfast. Breakfast was held in the bar area and needed more lighting. The whole breakfast area was dark, but no big deal. Bottom line, I would stay there again if I am back in the area. Lisez la suite
"Brookwood Inn,close to shopping and dining"
A comfortable hotel with excellent guest service. We were upgraded without asking and enjoyed the hotel's proximity to a variety of shopping areas, great dining and the beautiful community of Pittsford. Will definitely be returning.
"The Brookwood Hotel in Pittsford"
Very nice hotel and quiet neighbourhood. Convenient location to Highway. Would suggest they clean small areas of mold on shower tiles, otherwise nicely appointed rooms. Generous continental breakfast.
"really great location"
we loved this hotel! The room was large,clean and comfortable. The bed was wonderful. Both my husband & I loved how quiet it was in the room. .The staff was very friendly and helpful. The only thing missing(in room) was a bar frig.That said, we plan to stay at the Brookwood Inn, on our next visit to area.
"Excellent restaurant and bar on site!"
Very fine food and drinks .... right within the hotel! I would recommend this place if you are passing through metro Rochester. Good deal.
"Great Rochester location"
This hotel was a sweet surprise; the location was great, and the hotel was in a beautiful surrounding; close to Rochester and I 90. The continental breakfast was a bit limited, but nice. the room was great, as nice or better than the nicer Hiltons or Sheratons. The beds are my only complaint; they were too soft for me, but my wife liked them. I would […] stay there again in a heart beat. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Brookwood Inn"
Highly recommend a stay at The Brookwood Inn. Clean and comfortable beds and bedding, friendly staff, decent complimentary breakfast. Overall, a good value.
Ce client n'a pas laissé de commentaire.
Hotel was decent for the money. Beds were not comfortable at all. Bathroom was vey outdated and not overly clean...old tiles with mildew look. Free breakfast was good if you are traveling with kids. Gym was clean and decent.
"A decent hotel for the price"
Looks like a high-end hotel and for the most part is, though attention to details fits the value price---hallway carpets could use a deep cleaning or replacement; in-room shampoo, soaps, etc. look pricey but are actually not terribly high quality. Nevertheless, an excellent value for the price, with very comfortable beds and pillows, friendly staff, […] clean fitness and pool area, large flat panel TV. Right off the highway for easy access, but quiet. I have no regrets. Lisez la suite
Ce client n'a pas laissé de commentaire.
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