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Situation
The Blackstone Renaissance Chicago Hotel se trouve à Chicago (The Loop - Downtown), à proximité de Museum of Contemporary Photography, Art Institute of Chicago et Grant Park. Buckingham Fountain et Millennium Park se trouvent également à proximité.
Caractéristiques de l'établissement
Cet hôtel très pratique pour les voyages d'affaires propose un restaurant, un café et un bar lounge. Cet établissement 4 étoiles met à disposition un centre d'affaires et un équipement audiovisuel. Le personnel de l'établissement offre un service de conciergerie, un service d'organisation de mariages et un service de traiteur. L'établissement propose un centre de fitness, une boutique de souvenirs/un kiosque à journaux et une cheminée dans le hall. Le parking de l'hôtel est payant et sous réserve de disponibilité. Il s'agit d'un établissement non-fumeur.
Chambres
Les 332 chambres de l'établissement The Blackstone Renaissance Chicago Hotel sont climatisées et comprennent une station d'accueil iPod et un minibar. Vous bénéficiez d'un accès à Internet haut débit avec ou sans fil depuis votre chambre (prestation en supplément). Vous disposez d'une télévision à écran plat avec chaînes thématiques par câble et des films payants. De plus, un bureau, des journaux gratuits en semaine et une ligne téléphonique directe avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire, des peignoirs, des articles de toilette de luxe et un miroir de maquillage. Les chambres ont également un coffre-fort et une cafetière ou une bouilloire à thé. Un service de couverture, une literie hypoallergénique et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours.
Avis d'un client Hotels.com envoyé le 27 févr. 2013
Ce client n'a pas laissé de commentaires.
"Très bon accueil et emplacement idéal"Avis d'un client Hotels.com envoyé le 7 févr. 2013
Malgré des prix un peu élevés au restaurant, excellent accueil, hotel très agréable. La décoration est sobre et élégante, la propreté irréprochable et les chambres relativement bien insonorisées (pour un hotel). La clim se coupe, exceptionnel aux US :) Un très bon séjour.
"l'hotel est à deux pas de l'Akoo Theatre"Avis d'un client Hotels.com envoyé le 22 janv. 2013
l'hotel est très confortable et le service est parfait
""Avis d'un client Hotels.com envoyé le 9 janv. 2013
parfait
"PERFECT FOR ME"Avis d'un client Hotels.com envoyé le 5 janv. 2013
I COUNCIL THIS HOTEL CLOSE TO EVERYTHING QUALITY AND MONEY VERY WELL
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Le petit déjeuner (buffet) est disponible en supplément.
L'établissement The Blackstone Renaissance Chicago Hotel possède un restaurant sur place.
Un service en chambre (horaires limités) est disponible.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Just as advertisedAvis véridique Hotels.com
"Beautiful, large rooms with historic architecture!"
The hotel's restaurant is trendy and delicious...A MUST! The rooms are beautiful decorated, spacious and clean. The staff was extremely accommodating and friendly. I will definitely stay here again and again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Rough Start"
The room we ended up with was nice but not one of the more comfortable we have stayed in at other similarly rated hotels. The first night there was a maintenance issue that woke us up intermittently but was repaired the next day once we mentioned it. We did not find the bed very comfortable but were able to adjust the pillows which fixed part of the […] issues for us, although we had to request them twice. It's in close proximity to great restaurants for casual dining although quite a walk for major shopping. Staff was friendly and housekeeping did a great job. Hotel was beautiful but frankly, I would have preferred a little more luxury in my room. Lisez la suiteAvis véridique Hotels.com
"nice and newly renovated historic building"
A great place to stay - just a few blocks from the fantastic brunch place 'Yolk" and a close walk to downtown and the Loop. We had a problem with the coffee maker and it was immediately fixed. Helpful and friendly staff. Would definitely stay here again - for business or pleasure.Avis véridique Hotels.com
"Right across the street from the Hilton Chicago"
In town attending a convention at the Chicago Hilton. According to the Hotel.com map it looked like this hotel was a a block and a half away which was close enough in my book. I was pleasantly suprised to find out the Blackstone was directly across the street. The Blackstone itself is a beautiful hotel but if you look closer sometimes you can see a […] little wear and tear. I loved the design of my hotel room but I noticed a lot black scuff marks on the walls. It was still great and I would definately vist again. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice Hotel"
Staff was very helpful and nice. Room was comfortable, interesting, and clean. Only downside was that our room was next to the elevators and we were able to hear them moving at night, but I doubt that affects many rooms in the hotel. Also valet parking is 55.00 a night, and internet in the room is 12.95 a night.Avis véridique Expedia
"right at Columbia Collage"
Really good. I did not care for food service/ restaurant. Overpriced Mexican and staff stands over you and watches while you eat. Really odd.Avis véridique Hotels.com
"If in Chicago..."
We will stay here. Only issue was heavy sliding bathroom door which needs repair.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great location near must see sights."
We had a great time staying here. Lobby was beautiful. Staff was friendly and helpful. Room was really nice. The only down side was the internet service. Extra fee and could only get it turned on in the morning.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Phenemonal hotel"
The hotel was located in a great location. The staff was clean, helpful, and attentive. The room was also spacious and up to date. For many of the hotels in that area, the room was a nice size with many options and amenities.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Character and location for a price"
A quick few days in Chicago so wanted a convenient, comforting place. This historical hotel was remodeled 4 years ago and is being maintained fairly well. The room was clean if sparse and not exactly spacious for the price charged. The mattress is not good and it was freaky to hear the springs creak....been years since I have sat on a bed that does […] that! The bathroom was spacious although the shower was just one of those rainfall types that don't really wake you up.It was more like a drizzle. The lighting was interesting and bright enough since Chicago seems dark compared to those of us who live in Florida most of the time, Refrigerator but nothing in it! Not a bottle of water in sight! Did expect at least that for the price. When we checked in the we were given someone else's room and told we were a day early. I questioned that information but the person never checked under my name,(she looked under my husband"s name and I booked the room) until we got to the room and discovered it was not a view room as reserved. They found our reservation and moved us. All of this could have been avoided with more thorough checking. The restaurant is awesome for breakfast, fast, and very good food although it needs to be spruced up a bit as it is showing it's age in the light of day. Lisez la suiteAvis véridique Expedia
"Great Hotel & Location"
We throughly enjoyed our stay at The Blackstone Hotel. The hotel has historic charm, great location, clean updated rooms, and fantastic lake side view. From our room we could see all the sights on the lakefront from Navy Pier to Soldier Field. The hotel staff were very helpful & polite. Plenty to see & do within walking distance of the hotel. For trips […] further away, the "L" is only 2 small blocks away. We would definately stay here again. Lisez la suiteAvis véridique Hotels.com
"Great Weekend"
I took my girlfriend to this hotel for the weekend, and seconds after walking inside of the building she couldn't believe how nice it was. Then we got to our room, and her jaw dropped. She loved it. Super nice bead, shower, plenty of room.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Modern & clean"
The staff was very friendly and helpful, the hotel was very clean and nice. The rooms are not huge but a decent size for being in the city and everything was very nicely decorated, very modern and upscale. I would definitely recommend the hotel to anyone and would stay there again in a heartbeat.Avis véridique Expedia
"upscale, historic and updated!"
Upscale rooms, tastefully decorated with unique artwork and books in the room. Our room had photos and stamps of the presidents who had stayed in the hotel. Also, there were books on blues clubs and other historic places specific to the city. Bathrooms were spacious with a walk in marble shower. Location was great by Grant Park (West central). Ate at […] Kitty O'Shea's Irish Pub in the hotel next door (fun atmosphere with live music). Double decker bus has a stop just south of the hotel (on the signature tour) which was handy! Lisez la suiteAvis véridique Expedia
"Touring the City"
The hotel was close to a lot of stuff, and it was clean. We slept well. There is a Starbucks on the street right in front. Valet was nice but there is a place half the price on the next block.Avis véridique Hotels.com
"Somewhat Happy"
I'm very displeased sbout parking issue. Unless you use their valet there is no parking available for their customers. Their customers have to find a pay lot to park. Averaging $35 to $45 per night. Discounted if you pay for two nights in advance $65 to $75.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Pleasant stay - would return"
Smaller hotel but offers friendly staffs, a bit of history (Al Capone's barber), a great restaurant, proximity to Grant Park and less noisy (we thought) than Mag Mile. We really enjoyed our short stay and would definitely return if we find ourselves in Chicago again.Avis véridique Hotels.com
"we were impressed"
My wife and I stayed for three days and had an excellent experience. The staff was very helpful in regard to transportation and restaurants. The location of the hotel couldn't have been better for us. We liked the decor of the hotel and our room. We also had a terrific meal at the hotel restaurant.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"walking distance to magnificent mile"
My wife and I had a great time. We walked several miles and then enjoyed the hotel. Nice facility. Courteous and very helpful staff and concierge. Left them a bottle of wine to say thanks when we checked out.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"A little less than I expected."
I thought the room was OK. It was nice that there was a small refrigerator. Was disapointed in the size and location of the TV. Save yourself the $30 and park yourself down the street within a block. There was no clear indicator as to where the check in desk was and the fact that no one from the staff was standing at one of the three desks I wandered […] around the lobby for 15 minutes before anyone noticed me. Mind you that this was at 3pm. This was not a 4 1/2 star hotel. Lisez la suiteAvis véridique Expedia
Unsatisfied with the check in desk and the way the handled situation and attitude. Had reserved a room with two queen beds for my sister. She went to check in and was told they only had a King and there was nothing they could do to help and offered a rollout cot for two children to sleep on and even suggested one could sleep in the chair. Not the way […] you want to start your vacation. I had to call late that night to get things changed. Not sure why the desk couldn't have helped at check in? Not the service I expect for this hotel and group. Lisez la suiteAvis véridique Hotels.com
"Princess and the Pea"
Room service wanted to charge $15 to bring hot water, lemon and sugar, however the King size bed was worth the stay.Avis véridique Expedia
wONDERFUL HOTEL. OUTSTANDING STAFF. ONLY PROBLEM WAS THAT THE BED ONLY HAD A QUILT/COMFORTER FOR COVERING AND THAT WAS TOO HOT. A TOP SHEET WOULD HAVE BEEN PERFECT.Avis véridique Hotels.com
"Grant Park's Right There"
Our room was clean and comfortable, though our TV reception was terrible. TV wasn't our focus, so this was a minor detail. Loved being across the street from Grant Park for sightseeing walks. Appreciated the Starbucks in the building and had loads of fun in the restaurant Mercat. Excellent specialty drinks and sangria plus courteous staff. Pleasant […] walking distance from the Artist's Cafe, Chicago Cultural Center and all that Grant Park offers. We enjoyed the elegant yet laid-back atmosphere at the restaurant's bar so much we wish it had stayed open later. We probably wouldn't have left the building looking for evening doings. Lisez la suiteAvis véridique Hotels.com
"Absolutely Amazing!!!"
Stayed here for a wedding reception that was also held at the hotel. EVERYTHING was wonderful! The food, facility, and service top notch!Avis véridique Expedia
"Great hotel, great location!"
We had a great time, everyone was incredibly helpful as we were traveling with 2 little ones. The location is amazing, the hotel is immaculate, and we loved the modern decor in the room. Fabulous huge bathroom, comfortable beds, gorgeous views! Would recommend to everyone!Avis véridique Expedia
"Don't go here if you have a big group!"
We were traveling with 8 people and about 3 weeks in advance, we booked this hotel on Expedia for 2 rooms with 2 double beds in each room. We get the receipt and it says "1 King bed" in each room. This caused much concern, so I called the same night and asked the hotel to make sure we have two double beds in each room. They said "we can't guarantee […] anything, but call 48 hrs ahead of time and check again." So I called 48hrs in advance and they still said they couldn't guarantee anything. I called again 12 hrs before check in and it was the same answer. We got to the hotel and OF COURSE- only rooms available had 1 king bed in each room. Ok they gave us a free rollaway, but it makes no sense whatsoever that they couldn't accomodate us when we made our reservations in plenty of time and we had such a big group. REDICULOUS! Thank god I packed a blow up mattress for the 4th person. I don't know what this hotel was thinking... Don't expect 2 double beds! Lisez la suiteAvis véridique Expedia
"hotel"
Nice hotel, great location. Valet parking was easy and painless---big plus in city. I was very disappointed in the view or lack thereof from my room. We ate in the ballroom as part of a wedding and the food was good but the portions of the food at dinner were so small it was ridiculous, they were more tasting portions without the tasting menu. Overall, […] a nice place to stay. Lisez la suiteAvis véridique Expedia
"Fast and courteous...but no bathtub..."
No bathtub in our room. Other rooms in our party had bathtubs. Elevators were fast. Service at front desk was terrific.Avis véridique Expedia
"Will be back!"
Highly recommend. Great old hotel with new finish. A lot for the price.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
only one change would I make: a fan in the bathroom. It's a stylish bath with a sliding opaque glass door, and odors escape, if you catch my drift.Avis véridique Hotels.com
"Beautiful renovation"
Had a stylish, good-sized room with a beautiful, large bathroom. Exceptionally quiet - good for a business traveler. Hotel staff was very responsive - had a problem with water not hot enough and the engineer was at my room in 5 minutes and problem was fixed.Avis véridique Hotels.com
"The Blackstone exceeded our expectations. Bravo."
The hotel has been recently renovated, and it showed. The room had a trendy tasteful design, and the bathroom was amazing. In addition to the room, the fitness facility had a lot of great equipment in there that will appeal to anyone that is trying to maintain or hit the cardio equipment. However, if you are trying to train for your next power lifting […] competition, you are out of luck. The only problems that we had with the place is that our door wouldn't lock and we did not receive hand soap. We suffered through the hand soap issue; however, we had maintenance fix the lock for us. Lisez la suiteAvis véridique Expedia
"Far Exceeded My Expectations"
We were in town for a football game and booked a room at this hotel based solely on the pics and description online. I was extremely impressed with the hotel. The staff was extremely friendly and helpful. The hotel was beautiful and the room was amazing!!!! We spent 30 minutes just checking out all the cool stuff in the room. We will be back soon!! […] ! Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hotel great, staff indifferent"
Because this was a family vacation, I chose this hotel due to its proximity to museum campus. The hotel and our room were lovely, with a wonderful view of the lake. Unfortunately, with a few very notable exceptions, I found the majority of the staff unfriendly and/or indifferent. I have stayed at other Marriott properties and have never experienced […] this before. Lisez la suiteAvis véridique Hotels.com
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