Hôtel Masséna

The hotel was fine, nothing really special but nothing too bad either. Location is very good, it is clean and quiet despite being in the centre and facing a street (not too busy one though). Breakfast was good too, pretty standard continental fare. The room we were in was tiny and a bit tired, but we walked past a couple of other rooms and they were […] much bigger, so probably just poor luck. Parking is 30eur per night, which is a lot if staying for more than a night or two. The hotel staff were very nice and helpful. Lisez la suite

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Convenient location with friendly staff and good breakfast, however the interior was quite shabby and looked a bit cheap and tacky in the lobby area.

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We stayed at Massena Hotel on our third visit to Nice and would highly recommend it for its location and helpful staff. It seems it is hard to find affordable and pleasant accommodation in Nice. We stayed at another hotel in Nice just the week prior which was only slightly less expensive than Massena but it was not nearly as comfortable and was not […] in the same great location as Massena. At Massena we were upgraded to a bigger room on arrival which was a good size and comfortable. We were very impressed with the service of the staff who spoke very good english and were happy to help with our airport transfer etc. Highly recommend!! Lisez la suite

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The room is tiny, with just one bed which occupies 4/5 of the room, the bathroom is tiny, too; no hot water maker, internet connection is unstable (must relogin all the time). If one person sit in front of the desk, the other person cannot go through and has to go across over the bed. I happen to like hot tea. They said they can deliver hot water (of […] course you have tip them), but the water is warm to clod, can't make tea at all. The hotel marked as 4 stars, but 2 stars the most. I stayed in Nice two days ago in a 3 stars hotel, that one is much better than this 4 stars. The breakfast is 20 euro, not worth it. The location is relatively close to the beach (about 1000-2000 meters), but still not those beach hotels, which are right on the beach. Lisez la suite

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It is really good hotel, located just 150 m from sea and all major atractions and restorants. The service is very good. Hotel has own parking what is very important for people traveling on rented cars.

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The hotel was conveniently situated close to restaurants,shops etc. Easy stroll to their beautiful beach and groovy bar restaurants over looking the beach ..the room was small a bit shabby but had a lovely balcony the separate toilet bathroom was great. Over all a good stay

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Fabulous overnight stay ideally situated to the old city, beach, shops, and all. Hotel Massena is keeper! Exceptionally clean, comfortable rooms and friendly and helpful staff.

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hotel was in a fantastic position. Very clean and good choice of breakfast. Only downside was room was quite small. would still recommend though.

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A block from everything. Friendly and helpful staff. Good value for money though you don't need the breakfast for 10 or 20 euros as awesome socca, a chick pea bred is available everywhere a few minutes away.

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We stayed an extra night after ou tour was over. I will use Hotels.com for future trips.

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There is a great deal to like about the Massena Hotel. The location is first-rate, very close to Nice's old town, close to the metro and around the corner from Gallerie Lafayette, the city's best department store. I arrived around 10am on a Sunday morning and the staff was very accommodating - they offered coffee and a place to sit in the lobby and […] made some helpful suggestions about nearby businesses that were open. I know Nice fairly well but was very happy with their recommendations and courtesy. The rooms are modest in size and well appointed. The breakfast served at the hotel (10 euros if you book it when you arrive, 20 euros if ordered day by day) is good and is served until 10am. The public spaces as well as the rooms have been very well maintained; they appear to be recently upgraded. Television service in the room is good with moderate sized flat screen TVs and plenty of outlets for recharging electronic devices. The only drawback with the hotel is the WiFi - it's free, but you have to sign in every 15 minutes which is extremely annoying. For me, that was bothersome enough to give me pause about returning as I use WiFi a lot when traveling for business. If that's not a major concern for you, this is a terrific spot with no other drawbacks. Lisez la suite

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great hotel with unique service in the heart of Nice

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Good hotel, excellent location. Very friendly, polite and multi-lingual staff. Unique decor, very reminiscent of old hollywood and very modern. However there was a stale cigarette/musky smell in the corridor to the room. Didn't avail of the breakfast there so can't comment. Tea/coffee making facilities in the room. Room service was very enthuastic about […] knocking on our door at 9am both mornings; Which isn't great if you're looking for a lie-in on your holidays!! But overall a good hotel Lisez la suite

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Disappointing for a 4 star. The style in hotel lobby is a bit confusing, the corridors to the rooms are very nice, but the standard room is very basic. MDF doors, small space, and desparately in need of a make-over. The location is great, but be careful if you take a car, its 30e a night to use the car park. Service was fine, but strangely for a hotel […] in the south of France, you can only buy wine by the bottle at the bar. Lisez la suite

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It seems they've modernized most of the common areas but the rooms are small and cramped and still outdated. The bathroom was modern and fine, but the room furnishings and carpet looked like they were from the 1970s. Location is the best feature as it's walking distance to all the areas of Nice you'd want to visit. For a weekend jaunt, it was fine but […] nothing to write home about. Hotel staff were generally helpful as well. Lisez la suite

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Stayed here for 5 nights recently. Had booked traditional room and requested high floor with king bed and Laurent on check-in kindly provided us with a room on the 6th (top) floor. The room had a terrace with two chairs and a table and a recliner with a view of the city. It was a lovely room and it had a kettle and tea/coffee and little biscuits and […] a mini-bar (don't know if all traditional rooms have this or if I got an upgrade to priviledge level). The hotel did not appear to be too busy but it was the first week of feb. The bar/restaurant was quiet. Bed was comfortable. Room was quite warm at night. Shower was powerful enough and plenty of hot water. Did not opt for breakfast or other meals but did have a couple of drinks one evening and service was friendly and efficient. The lobby is nicely decorated and there is a computer for internet access and the reception will print your boarding pass if you email it to them. Staff were very nice and helpful, particularly Anika and Marina. Location was great for new town and old town as it is just off Place Massena Would definitley stay here again. Lisez la suite

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i stayed at hotel Massena on the last night of a 2 weeks' business trip allover France where we stayed in dreadful hotels. Arriving with the taxi and being welcomed by porters that swftly took care of my luggage just felt magical. i arrived early so i could not check in immediately however Reception informed Housekkeping to put my room in the top of […] their list so that it would be ready faster. I was upgraded to their second rom category so i do not know how the first room category that i booked for (attractive rate) looks like. the room i stayed was not very small like the majority of French hotel rooms, was e uiped with a big bathroom with a tub free wifi and flat screen TV. it is very centraly located and in general was the highlight of my entire trip. i look forward staying there again on my next visit to Nice. Lisez la suite

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The room was too hot. It was winter but the heating could have been a little lower. Breakfast was good.

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A wonderful hotel with a lovely Avente Garde feel to the lobby and rooms. we had a room witha balcony...what a view of the city below. This hotel was close to everything...alking distance for dining, shopping and sites.

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On arrival we were upgraded ( without asking for it) to a "privilege" room from a "tradition" . The room was freshly renovated, toilet separate from bathroom, everything new and gleaming. The lobby is elegant, the staff are friendly and welcoming. One caveat - on Tuesdays, Fridays and Saturdays there is a night club across the street with people shrieking […] and laughing outside till 4 am. Ask for a room facing away from the street on those nights. Breakfast is included for a small extra charge if you are staying 2 nights or more. For one night it's expensive. There is a huge choice - cold cuts, salads, fruit, pastries,cheeses, breads, yogurts etc etc, as well as juices,tea, coffee and hot milk if you want! We will definitely go back again. Lisez la suite

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very nice 4star hotel in Nice city center, within walking distance to all major atractions and shopping area

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There are a number of faults with this hotel including rather unfriendly reception staff, an overcrowded and overworked breakfast area and unwelcome noise from an adjacent nightclub. The rooms were as expected small but they were kept immaculately clean. While the breakfast room was small, the breakfasts themselves were more than adequate and very tasty […] - particularly the variety of breads. The noise was very unfortunate but it only really affected one of our couples who were at the side of the hotel. Those on the front had little disturbance. The big plus point of this hotel is its very central location close to Massena Square and main bus stops. We all agreed that this hotel could do a lot more particularly at reception to improve it's image. Lisez la suite

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This hotel is in a superb location; a short stroll to the best shopping in Nice, the old quarter or the beach. However it is situated on a very busy street cross roads with traffic lights. When we were there the temperatures were in the mid to upper 20's but the air conditioning was not on; only air recirculation. Opening the windows let in the traffic […] noise, including overnight and early morning deliveries by large lorries and the refuse collection. Worse still the noise of revellers tipping out of night clubs between 01:30 and 04:30 was intolerable. Closing the windows effectively shuts out the noise but the room got very warm. I must add that we were in a room at the corner of the hotel adjacent the roads. The hotel looks impressive and the public areas are very smart and clearly our landing had only recently been redecorated and recarpeted. Unfortunately our room, supposedly a superior was less so. Apart from a newish carpet the room looked tired and dated. We would expect the room to be a bit bigger and the furnishings to be of better quality. The curtains were old fashioned and did not close properly, the furniture was worn and inadaquate. The built in wardrobe was too small for a double room and we had to leave some of our clothes in the suitcase. The bathroom was very nicely finished but was alas let down by the location of the window; being over the bath next to the shower. You could not have a shower with the window open without being an exhibitionist to the apartments across the street. The shower was great; worked really well with good pressure and plenty of hot water. There was a separate loo. We did not take breakfast as we thought it over priced. There is not a guests lounge only seating in the foyer. It also caters for a lot of coach parties who seem to take over all the public areas! I wonder if this hotel truely merits 4* status. We are regular visitors to Nice and have stayed in better hotels for the same or less money. I would reservedly recommen Lisez la suite

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This hotel gave us exactly what we were looking for. It had a modern reception area, bar was well decorated, maintained and very clean. Staff were very helpful and pleasant. Rooms are on the small side but this is the norm for most French Hotels. Location is excellent. If returning to Nice we would have no hesitation in staying here again.

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We booked this hotel for the night before our flight back to the U.S. After staying at beautiful hotels and villas during our European trip, we just expected a clean hotel where to crash for a few hours before heading to the airport early the following day. The location and the service of the Massena Hotel were much better than we anticipated. This […] is is a very well maintained hotel, located just a couple of blocks from the main attractions in Nice. The staff was helpful and friendly and, while our room was not luxurious, it was spacious, comfortable, and very clean. For the price we payed, this 4-stars hotel was indeed a bargain. I would stay there again. Lisez la suite

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centrally located, but extremely noisy

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After reading countless reviews of so many hotels this was exactly as I expected it to be - perfectly situated in the heart of everything, walking distance to the harbor, cote d'azur, countless pedestrian-only plazas and squares for strolling, shopping, eating. The staff is friendly, the room is small and the shower is a struggle, but worth every minute […] of it! Lisez la suite

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Room is very small.

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good hotel - good location

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Great location and good hotel receptionists who provide excellent advice on good restaurants. The Traditional rooms we stayed in are desperately needing a refurbishment and once these are completed this will be a really good hotel. The quality of breakfast was a little disappointing (scrambled eggs severly overcooked) and coffee not freshly prepared. […] I also have come to like the 'boil your own egg' facilities that other hotels I have stayed in Nice have had, but not the Massena. Also for a 4* hotel, a pencil was provided in the bedroom whereas a pen should be standard - only a small point but it is supposed to be a 4* establishment. Lisez la suite

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We stayed at this hotel in Aug for 1 night (thank goodness). The price was so inflated and not worth it! The reception area looks good and updated. The rooms were small by American standards (definitely not 4*!). Bathroom was a decent size. The hotel was clean (expected of a 4*). Conveniently located by restaurants but a few blocks from the sea (~10 […] minute walk). Reception staff was efficient but not friendly. Baggage personnel was completely indiferent to indications of "fragile" for one bag. Customer service in America is so far superior to that in France that, although I read about it, now I understand the huge difference-most just don't care about clients and are mechanical about their job. Not a 4* but decent. Had I known about it, I would have definitely booked a 3* for half the price. Not worth the money if you really expect American standard 4* hotel! Lisez la suite

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We booked this hotel based on reviews on the internet and we were not disappointed. Champagne on ice for arrival, breakfast in the room each morning and friendly knowledgable reception staff and concierge. The hotel was two minutes from Place Massena which meant great transport links within Nice and beyond. Restaurants, bars and cafes were all in close […] proximity and it was a five minute walk to the Promenade de Anglais on the seafront. If we go back to Nice again then we would definitely stay at the Massena Hotel. Lisez la suite

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We chose this hotel based on location and some of the reviews we read on Trip Advisor and Hotels.com. Because we were vacationing in the busiest month in Nice we wanted to save a little money and we booked the cheapest room available on hotels.com. That being said, I am not sure if the situations we experienced would be the same with all the rooms, […] or just the style we chose. Good points: LOCATION. The Massena Hotel is located directly on the Rue de Massena and is within steps to the major nightlife/restaurants in Nice. The location couldn't be better and we loved having a central hotel from which to travel. LOBBY/HALLWAYS: The lobby and hallways of this hotel are ridiculously charming. They have a black/white/gray motif, with photos of old Hollywood legends lining the walls. When you walk into the lobby of the hotel, you definitely feel like you are in a charming, four-star French Riveria hotel. Bad points: The rooms have not been upgraded/maintained with the same amount of care as the lobby/hallways. In fact, it is hard to believe you are in the same hotel once you are in the rooms. The carpets are filthy, the furniture is horribly old, and the bedspread looks like it came from a Motel 6. The entire room smelled like stale cigarette smoke, beach, and mold. My husband and I were horrified by the state of the room. The room was very small (which we expected), but because the bed linens were so disgusting it just looked depressing. The bathroom and toilet are in separate rooms from each other, which means that once you use the toilet you have to then touch four doors in order to wash your hands. I'm kind of a germaphobe and I wondered if the cleaners ever wiped down the handles on these doors. This is definitely one of those rooms that you never, EVER walk around in barefeet. It was just so shocking because the lobby and hallways were so adorable. BEACH ACCESS: The beach is not too far away (perhaps a 10 minute walk) and the private beach is actually a pay beach Lisez la suite

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Loved this cute hotel! Outstanding location within walking distance of everything, helpful and polite staff, comfortable room.

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We only actually got to sleep in the room for about 4 hours because Corsica ferries bumped our ferry to the evening so we didn't arrive in nice until 7 o clock in the morning. On arrival the staff were great and the hotel very clean. The room however was possibly the smallest room I've ever stayed in. When the bags were brought up to the room there […] wasn't much room left for us to walk around. The bathroom was the same, I could only manage to shower half my body at a time with the doors open. Overall the place is really nice and spotless, the staff are great, but due to the size of the room we had I don't think i could have stayed more than a week there. Lisez la suite

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I chose this hotel because of the photo on the website that showed tables on the roof where one could dine overlooking Nice. There is no such rooftop at the hotel; turns out it's just a picture of a scene in Nice! So I felt a little bait and switch. They do have a private beach; but it's about $40 USD per person per day. That's a chunk of change to […] go to the beach. Also, our shower was simply a shower head in the bathroom with a curtain around it-- no tub or ledge. Our drain was clogged which flooded not only the bathroom but our room itself but they couldn't move us that night. They moved us our last night and promised us breakfast, which turned out to be sliced white bread. They did give us a bottle of champagne for our troubles; but would have been nice if they could have at least paid for one of our days at the beach! All that being said, good location and friendly staff. But probably will not stay there again. Lisez la suite

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We only had one night at the Massena Hotel, but it was lovely. Clean, comfortable and great location close to Old Town and a short walk to the beach. Only down side was that we asked about transport to the airport and were told they could arrange a shuttle for 35 Euro, and that a taxi would be between 30 and 40 Euro, and that the airport was about 20 […] minutes away. A lovely shuttle was provided, but the airport was no more than 10 minutes away and the driver charged us 40 euro (because it was Sunday, he said). I think we might have done better with a taxi! Otherwise, the Massena was lovely. Lisez la suite

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So awful it was comical. The tiniest room we ever had and at the price of a luxury hotel. Also the a/c did not work. The internet had to be continually reconnected. It was billed as being close to the train station - but it costs almost 20 Euros in cab fare to get from one to the other. Awful.

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France rates this hotel a 4*....we would give it 5. It is in the heart of Nice with easy access to everything. The beach is a short walk away. The staff is very friendly and helpful and spoke several languages fluently. They arranged several tours for us and on the day of our departure had arranged a private car to the airport. Nice sized rooms for […] European standards. We would stay here again. Lisez la suite

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Great hotel close to everything in Nice.

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very good hotel with a great location,close to shops resturants ,the promenade and the market area. hotel service excellent and helpfull Privilage rooms are larger having a private balcony as well. Some special deals include breakfast so go for that if you can . Bus stop close by for #98 airport bus

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This hotel was both convenient and comfortable. The staff were pleasant ant I would recommend their service.

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Hotel is close to shops and restraunts ideal for a short break.

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1. Hotel Room very small and well used. 2. Cleanliness good, new towels and sheets every day 3. Room furniture well aged 4. Air con not working 5. Staff very courteous 6. Considering breakfast was included in the price, if you accept the above then good value for what we paid.

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Great location, very comfortable (albeit small) room. Clean. Friendly staff.

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Great location! Good price-quality ratio! Hotel was really clean and comfortable!

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Like many similar hotels the Massena is built to VERY small proportions - small enough to induce claustrophobia! I was alone, and the (double) room was barely adequate. If there are two of you you will need to get on well together! I'm not sure that large people would actually fit inside the shower unit. Nice foyer and breakfast and bar area. Breakfast […] seems very expensive at 20 euros, but is actually a very good buffet - you could get breakfast much cheaper at a nearby cafe, but not the same choice. The breakfast area got very crowded ar peak times. Free wifi that worked well (get your log-in from reception on arrival). The desk staff were very helpful, and speak excellent English. One of the best things about the hotel is its great location:1 minute from the new tram line at Massena Square; 5 minutes walk from the beginning of the old town; Printemps department store almost next door; good/very good restaurants nearby. The shiny new tram will take you up to the exhibition center (Acropolis) or to the railway station for 1 Euro per ride (put money into the ticket machine at each stop - takes some getting used to - coin slot only opens when you have selected and confirmed the single ticket option - put your ticket inside the machine inside the tram to get it stamped); overall good value for money, and at least it has character and location, even if the room size is an issue. Lisez la suite

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