The Westin Prince Toronto - Toronto

The hotel is close to all major freeways and at same time very private..The staff are very professional and kind..

Everything was great. Even the restaurant downstairs was delicious! The only draw backs are that it is not very close to downtown so expect a good cab ride for that and for guests they charge $11 a night for parking. compared to other hotels that is not bad, but considering it is in the sticks and there is lots of room, I think it is a bit weak that they charge guests at all for that. Overall though, a great hotel. very Classy.

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I enjoyed my stay. The staff was friendly and quite accommodating, and the grounds of the hotel are beautifully landscaped. The few things I didn't care for involved charging for parking (both guests and visitors) in the hotel parking lot ($11 overnight/varying charges for short-term parking) and $1.15 for a local phone call. Also, the printed materials, like the guest information pamphlet and restaurant menu, feature tiny, gray type that is somewhere between difficult and impossible to read..

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I was impressed with the look of the hotel and the room, but was disappointed that we did not get a king size bed, but two double or queens. It was hard to tell becasue they seemed on the small side. There was only one house coat in the room, but two adults staying in the room. As well we reserved two cribs and only got one. We were at a wedding so we could not hang around and wait for the second crib to be delivered and then found out while returning to our room late at night it had not been delivered. It would have been a nice hotel otherwise. The restaurent in the hotel was great. The service made up for all of the other errors. Food was great as well. The waitressess and waiters were amazing!!!!

The staff at the Westin was incredible. Very friendly and quick to assist. They provided wonderful suggestions for our day excursions and even provided the best times to leave as to not hit traffic. The room was very comfortable especially for two adults and two children. The kids had plenty of room to play. The hotel was going through some renovation but you did not even notice. The pool is a little outdated but that is probably on their list for future renovations. Our stay was very enjoyable and the staff was exceptional.

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Overall good hotel. Disappointed with hotel restaurant. For the prices, meal was disappointing, not exceptional. For this type of 4-star hotel, they could use a better quality of toilet paper (paper-thin TP in room / hotel restrooms). Helpful / courteous staff. One got the sense, that this is a hotel in transition, with new Mgmt. If attention is paid to the small details, this hotel could live up to the Westin brand.

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Beautiful hotel. Courtious staff. Very nice restaurants. Nice pool with convenient hours. The aired out atmosphere and the serenity felt when one enters this hotel is what stands out most. the rooms are very inviting and clean. Great experience.

Our stay at the Westin Prince Toronto was great, the only part I can complain about is not being able to use the sauna. Other then that I recommend this hotel to anyone :).

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The carpet is too old. They need to remodel the rooms.

The hotel is in the suburbs. There is easy access to the subway with a ten minute bus ride to the subway station with a free transfer to the subway. Buy tokens at the convenience store next door so you don't have to pay $3.00 each way. The hotel is very clean and well maintained. The health club and the outside pool are also in excellent condition. You get free internet access in the lobby, but there are only two computers that are often occupied. The staff is very friendly and helpful. The only negatives I had regarding the hotel was that they don't even to try to come close to exchanging Canadian currency for American currency at the market rate. They force you to find a bank to get a reasonable rate. You are better off bringing little cash and using the ATM's at TD Canada Bank Trust because they give a fairer rate. The prices of the restaurant and the gift shop are high. The TV forces you to go through a hotel commercial and several steps through a directory whenever you put the TV on. The $11.00 per day parking fee is a backhanded way of showing you a lower room price without mentioning the additional charge. As long has you avoid these problems, the hotel is a great place to stay.

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I was disappointed with the "gotcha" charges: Daily charge (big, not trivial) for internet access Daily charge for "do it yourself" parking (substantial - not trivial) Pressure-sensitive honor bar....I opened little fridge to put in a carton of orange juice I brought in. I apparently jiggled three items, and the sensor created charges on my "slip under the door" bill. Fortunately, I actually looked at the bill, called the front desk, and they did remove the charges. I carried two computers. Paid to connect to Internet for 24 hours. However, when I took the first computer off, and connected the second computer, the Westin system demanded another 24 hour charge.

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elevator need improvement

For a visitor who wants or needs to be in the northwestern part of Toronto (Don Mills Parkway/York Mills area), the Westin Prince is an excellent option. We loved our very large and comfortable room, the spacious bathroom and terrific shower, and the park-like environment of the hotel -- even walking paths and Adirondack chairs! There is an attractive outdoor pool area and tennis court. Our small dog was welcome without the usual ridiculous fees other hotels often ask for. Self parking is convenient and free. There are a number of fast-food and casual dining restaurants in easy walking distance. We avoided the hotel restaurants and room service because they are pricey and have reputation for poor quality.

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The entrance area and the restaurant areas have been upgraded. The hallways, elevators and rooms are in very bad condition. Carpets are worn and the bathrooms are antiquated.

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Our second stay at the hotel and we found it gtreatly improved. Highly recommended dining great improvement

The hotel.com price was cheaper than the wedding block discount.

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Outstanding Hotel We wanted a quick getaway from MI and found this hotel. The hotel is lovely, the grounds were beautiful, the staff, friendly and professional. check in and out were done in seconds and the amenities are fabulous. Our entire vacation could have been at the hotel. spas, sauna, tennis, shuffleboard, swimming and the best fitness center that i'd seen in a bit. If it's free, it's for me. i loved having starbuck's coffee every morning and fresh green apples. As we were out for an inexpensive trip w/3 teens and one 7 yr. old, we never visited the restaurant on site. nearby were fast food places and stores so, we took advantage and had dinner or breakfast in the room a couple of times. location is easy peasy to the freeway and downtown as well. overall great time.

hotel was being renovated and we were not told about this when we made the reservation. In the past the stays were acceptable but not at the level we expected for this hotel chain

Ignoring the fact that the hotel was undergoing construction, I really didn't feel that it was a four star hotel. The service was there and the room overall was excellent. Still, a wouldn't expect a four star hotel to have water stains on the ceiling and sheets that have stains as well. Otherwise the location was great. We had a huge balcony/patio with the room which was a nice touch. 3 starts sure, but not 4.

The hotel is nice with large rooms, large LCD TV. There is construction in the lobby which makes it not very convenient to move around and is not nice looking.

The hotel was under construction and no one notified me. Was inconvient and ugly on the inside lobby and elevators. No inside pool and not a child friendly pool. The housekeeping staff is very rude. We tried to get something out of the room while they were cleaning it and they acted as if we were intruding into their space. We also had to change rooms, as the first room they gave us (on the ground floor)smelled of pee.

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i was very satisfied with this hotel. definetely i will come back. clean and nice food and very kind staff.

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Two excellent restaurants on premises. Very easy to park and get on highways. Nice park like setting.

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