Hyatt Regency Montreal - Montréal

Hotel très agréable où nous avons aimé le sejour avec notre petite fille de 6 ans.Je vous conseille le petit déjeuner très copieux et typique canadien.Piscine couverte et salle de remise en forme très sympa . Personnel attentif et professionnel par contre éviter le resto du soir, pas terrible.A conseiller dans l'ensemble avec métro à proximité

Ras Conforme à mes attentes

Tres bien placé Personnel tres agréable reception et coins bar et petit déjeuner confortables Mais.. chambres vieillotes isolation phonique d'un autre temps, pas de mini bar ... surprenant pour autant d'étoiles

Nous sommes très satisfaits, nous avions opté pour la formule Regency Club et nous avons eu droit à un service de grande qualité. Nous y retournerons sans doute, merci à toute l'équipe!

Commentaires basés sur le fait que nous séjournions avec la formule REGENCY CLUB. Nous venons de séjourner à cet hotel et franchement, je m'attendais à être un peu déçue par rapport aux commentaires laissé sur le net et vraiment, j'ai été SUPER SATISFAITE! Voituriers, employés à la réception et au club, le personnel au complet étaient vraiment très […] courtois et de très bon conseil. Mogdan (si c'est bien prononcé.. sinon je suis désolée!) a été vraiment trop sympathique, et à pu répondre à toutes nos questions et à été très patient (car nous n'avons pas l'habitude de ce genre d'hôtel.) Je vous conseil fortement de prendre la formule ''Rengency Club'' qui nous offre des avantages comme le déjeuner continental, le snack de l'après-midi -2pm@4pm-, les hors d'oeuvres de fin de soirée -5pm@7h30pm- et finalement les desserts -7h30pm@9pm-. La nourriture est de TRÈS bon goût, la variété et la fraîcheur est au menu. L'eau, café-thé, liqueurs douces, lait sont tous inclus, vous n'avez qu'à payer les boissons alcoolisées. Je m'y suis réellement régalé et sincèrement vous n'avez presque pas besoin de sortir pour aller manger!! Donc dans ce sens le petit extra à débourser pour le Regency Club vaut amplement la peine. La piscine est superbe, l'eau est bien tempérée, ce qui est très bien aussi c'est que la piscine est un peu ''à part'' donc beaucoup plus d'intimité! Le sauna est sublime, les vestiaires, les douches, salles de bain publiques sont ... WOW.. tout y est! Les couleurs sont à faire mourir! À chaque porte qu'on ouvrait nous étions impressionnées par le chic, l'originalité et la beauté visuelle qui était devant nous! Je suis une fille qui détecte automatique quand un lieu n'est pas parfaitement propre et je peux vous dire que j'ai rien vu qui pouvait sembler louche! Tout était impeccable!! La chambre était très OK. C'est la partie qui m'a le moins charmé, tout simplement qu'il manquait un petit wow que j'ai vue tout le long dans l'hotel. Ce n'est qu'une chambre, et de Lisez la suite

Ce client n'a pas laissé de commentaire.

Très satisfait. Je recommande fortement. Emplacement idéal. Seul inconvéninent, il manque d'ascenseur. Il y a souvent des bouchons aux ascenseurs...

Ce client n'a pas laissé de commentaire.

Bon hôtel. Situation stratégique avec le centre commercial annexé au Complexe Desjardins. Idéal lors de congrès ou le (la) conjoint (e) peut se divertir seul (e) ou avec les enfants. Le restaurant de l'hôtel demeure un peu cher mais le compromis est possible avec les restaurants à proximité. Très bien logé.

Ce client n'a pas laissé de commentaire.

Avec des enfants c'est excellent, le buffet est cher pour le déjeuner, mais cela valait la peine, nous avons bien apprécier la piscine ensemble, situé en plein cœur du cartier des spectacles et accessible par métro au montréal métropolitain, c'est excellent.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Très bon accueil , très bon service , beau bar , chambre très correcte , rien à dire de négatif

Je suis très positif pour cet hôtel sauf peut-être pour le déjeuner où le serveur m'a boudé parce que j'ai refusé la table qu'il m'a désignée. Pour ce qui est de la qualité de la nourriture c'était excellent. Je considère que pour le prix demandé pour le déjeuner je peux me permettre de choisir une table qui me plaît.

My stay was very comfortable. My room was great, with a nice view and very quiet. Fridge, coffee makers provided, which was very nice (principally the fridge). I do have a complain and that is that you have to pay a ridiculously high charge per day if you want to use their wireless internet, in the room OR in the lobby. This hotel (as others of the […] same kind) should provide internet free of charge. We are paying enough for those rooms and charging a ridiculous high fee is just tacky. I will not stay in this hotel again because of that, not because I can't pay for it, but because it is bad service in my opinion. You could go to the Starbucks across the street or go a few floors down to the food court and get free wireless, but the Hyatt charges if you want to use it ANYWHERE in their premises using your own computer. It is not like it costs anymore more to them whether you use it or not. I know of other hotels in the area that have wireless included in their rates. That's where I'll go next time. If need to be, charge me a bit more for the room but include the internet!! Lisez la suite

This hotel is ideally located walking distance to many attractions and easy access to subway. Loved the decor and views.

The Hyatt Regency is a great value located close to Old Montreal, which is perfect considering that most of the other hotels in the neighborhood are of the "boutique" variety and quite expensive. Also, you can easily access Downtown shops and restaurants via the underground city, downstairs in Complexe Desjardins. The staff is incredibly friendly and […] helpful. The pool is an absolute plus, especially if you are traveling with kids. Lisez la suite

The family and I were happy with the facilities and location of the Hyatt Regancy Montreal. The kids loved the indoor pool.

I stayed at Hyatt Regency Montreal 2 nights and it was awesome the room was clean and modern and the reception was smilly !

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Linen is not good and too expensive price

We stayed here to attend a concernt at L'astral - best possible location, you can see the lineup forming from many of the hotel windows. Hotel is fine - comfy beds and very well insulated so no street noise. My only negative comments are a) the self serve wine bar is not great and b) the refreshed decor in the lobby area is not very nice and they made […] the glassed in elevator opaque - no fun at all. Lisez la suite

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Friendly staff, nice rooms

Nice place but you dont get a free breakfast or internet like Hotels.com tells you

Everythings was OK except front desk! I needed a nail cliper but he told me nobody can't bring you , u have to pick it up yourself , What's Hotel mean ???

Ce client n'a pas laissé de commentaire.

The first impression was amazing! Beautiful lobby and bar. I thought wow are rooms must be amazing but..... As soon as we got off the elevator the hallways were MEH!!! Not at all like the main lobby. The room was nice no complaints. But did not compare to how updated the main entrance and lobby were. The beds were Amazingly comfortable. Beautiful bedding […] and douvet. I slept awesome!!!! I would definatly go back for sure! Lisez la suite

We loved everything about the hotel. The rooms were a little small but the unique design made them very inviting. The room was ultra-clean as was the entire property. The service was very friendly from curbside to the front desk up through the bell service and the bar and restaurant. The breakfast was included and offered a wide selection of food and […] beverages and everything came with a smile! And I have to mention housekeeping at least twice because they were above and beyond. All around a great property and I’m very challenging to please. Lisez la suite

My expectations of the Hyatt is very high. I was very disappointed when I got to the Hyatt in Montreal. The room was not upgraded at all. Washroom was small. It was equipped with all the necessaties but not modern. Breakfast was included in our deal but not that great either. The younger staff was nice but the older staff was not very pleasant. The […] only good thing about this hotel is the location. The only way I would go back is if the deal is super great. Lisez la suite

My boyfriend and I wanted to shop while we were in Montreal so the Hyatt Regency was the perfect location - right off of St. Catherine St. It was very cold so we were glad that there was a nice bar / restaurant in the hotel. The food was great and I was a fan of the modern decor.

The hotel was very nice. The staff was exceptionally helpful. Would highly recommend.

I spent 2 nights at the Hyatt Regency in Montreal and I have nothing but great things to say about the hotel. The only thing I would like that my room sisn't have was a bar type fridge. My only other little concern is the elevator system they have. You take one elevator from the main lobby to your room. The main floor is a couple stories above the road […] way so you have ot take another elevator to get outside. A little bit of a nuisence but not a deal breaker. Lisez la suite

The hotel was very comfortable and convenient, but I would not recommend it because of the unacceptable long waits for the elevators, typically of the order of 15 minutes. Worse, it was not even possible to use the stairs which would have been more convenient for occupants on the lower floors of the hotel.

Very clean with super nice modern decoration and style. Very convenient location close to shopping, the port and the Vieux Montréal.

The hotel is clean and comfortable. Some rooms do not have a fridge, you must request one at check-in. As well, the elevator wait is horrible. The staff is very friendly except for the receptionist on the phone. As well, the hotel is not business friendly as the lounge is loud and there are no courtesy business meeting rooms.Overall good location next […] to all amenities. Lisez la suite

Ce client n'a pas laissé de commentaire.

Excellent central location. Walking distance to downtown Montreal. The room had a great view of the city. The service was very good. We had 4 people to a room with 1 king size bed. I called for an extra cot and was pleasantly surprised that there was no extra charge for it. The furnishings in the room is a little dated but the bed was comfortable. I […] loved the duvet comforter, very nice touch. Although I didn't get a chance to use the swimming pool but from what I can see, it was one of the nicest pools that I had seen in any hotels that I have ever stayed at. Only complaint is the parking. It was $30.00/day for valet parking with in and out privileges or $19.00 flat with no in and out privileges. I would have hoped that parking would be complimentary. But it's downtown Montreal I guess. Lisez la suite

The location is great but you'll have add $30/day for parking. My room's AC is at the lowest setting no matter what I did. The table is broken and rocked side to side when used it. I also suspect someone took our car out for a spin for one of the nights.

Great location in downtown. Will book for next yeats August long weekend.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

we stayed at the hotel over the jazz festival. I must say that the hyatt we have stayed before, the staff is much warmer. The 2nd check in girl was a lot nicer. We had to wait for our rooms for 3 hours. By the time we got the room and relaxed a bit, we had missed the whole day doing nothing. Then came check out. We got charged twice, once on our credit […] card when we booked and again when we checked out. We were almost about 20 min away from the town when i realized that we had been overcharged. We drove back and found out that it was and error. I demanded to speak to the manager, he was apologetic. We were over an hour late to our due to this. The manager did not have courtesy to offer us maybe a cold drink or something. I must say, i have been the club member for a while and never seen that kind of etiquette with a manager. I had to ask the manager to see if my key still worked at the lounge which he did escort us, but when we got there, nothing to eat or drink. He knew that I was thirsty, but just watched us leave. I will not recommend this hotel because of the attitude of the older staff. They also need training in cultral diversity. Very uptight and snobish staff. If you do not post this, at least do the courtesy of passing on this to your superiors. I work in customer service and I know that they really need training in that. Lisez la suite

Stayed @ hotel in June, 2011. Great location for shopping, theatre and most of all, old Montreal (Port de Montréal). If you can get a great deal at this hotel, don't hesitate to book it. Service was quick and professional.

Ce client n'a pas laissé de commentaire.

Overall I am not complaining about this hotel, I had a very comfortable stay there. It's very close to subway line, and perfect location. Only thing is I was expecting the 4 star quality, which is not quite there.

Wi-fi not included in the room charge. Expect to pay for every single extra. The management would not make any compromise to please their clients. One night (hockey night) the TV signal was down and they won't offer anything to make up for the inconvenience. Next time I'm staying at Hilton Bonaventure.