Wyndham Chicago - Chicago

Nous avons passé 10 jours pendant les vacances de la Toussaint. Chicago est une ville très agréable, rassurante, relax et les américains sont vraiment très sympas avec une conception du service très haut de gamme. Concernant l'hôtel, très bien situé (attention au porte monnaie tous les magasins sont à proximité), accueil chaleureux et service de conciergerie […] excellent (un bravo à Drew). Les chambres sont spacieuses et sympas, manque le WIFI en accès libre, par contre un peu bruyante et la vue pas exceptionnelle (pour nous intérieur cour coté poubelle, bruits et chaudière). Mais bon je pense que quand on passe par Expédia avec prix négocié on n'a pas le meilleur. Tout étant climatisé pas besoin d'ouvrir les fenêtres donc gène malgré tout relative. Coté petits déj le buffet est très bien, un peu cher donc nous allions en bas au bakery coffe. Lisez la suite

Hôtel très agréable et surtout très bien situé.Chambre bien équipée, sauf qu'il manque un coffre. Personnel très aimable et serviable, surtout le concierge. Piscine, jaccuzi et sauna très apprécié après une journée marathon dans les rues de Chicago. A recommander

Très bel hotel, à proximité à pieds des principales attractions (magnificient mile, water tower, hancoq center ...) par contre ce n'est pas un hotel familial

vraiment une très bonne adresse tr-ès bien situé dans les environs il y water house avec tous les boutiques pour un super shopping

Hotel très bien situé. Personnel à la reception et conciege très agréable et toujours pret a vous aider. Chambres très propre. Je reviendrais à cette hotel sans aucun doute.

Hôtel bien placé, chambres grandes et propres, bon buffet au petit déjeuner, personnel compétent et disponible. Très bon séjour

très bien situé, cet hotel est satisfaisant, le petit déjeuner est moyen et relativement cher et je trouve que payer plus da 10$ par jour c'est trop cher

Cet hôtel est idéalement situé, en plein Chicago, à quelques dizaines de mètres du coeur touristique de la ville (Michigan avenue, John Hancock building, Water Tower, Millenium Park, très nombreux commerces, etc..). Au vu de cet emplacement superbe et des excellentes prestations offertes par l'hôtel (notamment la gentillesse du personnel, la beauté […] des chambres, le côté très agréable et pratique du restaurant et du bar) , les prix restent finalement très raisonnables...surtout si on les compare avec les hôtels parisiens de même catégorie ! Lisez la suite

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Location and quality we're great!

Location is great. Room was spotless, overall service was supurb, In house restaurant was just ok, eat across the street at the italian 4 star retaurant, the Capitol Grill, or Tim O'Tooles. Staff was excellent and met every need. Business center is open 24 hours. Definitely will return.

The staff were very polite and ready to help. The hotel room was small but adequate. We were on the 17th floor so the view was really good. Biggest problem with the room was the TV. It was very old. Channel lineup was pitiful and most of the channels were snowy. We also didn't like that parking was not on-site. We had to pay $42/night to park which […] sucked. Close to everything if you enjoy walking. Pool was nice. Lisez la suite

I have actually never stayed at a Wyndham Hotel. I don't think I will again. The bathroom left a lot to be desired. I have never seen so much grime around the edges of a bathtub in a hotel. There was a large stain on the carpet in my room. (seriously) The whole elevator set up was annoying. To top everything off I really can't remember the last time […] I watched a "tube" tv. The in room entertainment was a good $5-$7 more than any other hotel I have ever stayed. The food was awful. The work out room despite being told twice was never stocked with towels. etc, etc..... Sorry Wyndham but poor showing. Lisez la suite

This was our second stay it was amazing once again! Such a great location!

had a gr8 time in Chicago and found the hotel convenient, large very clean room and very enjoyable

All of the people there were very polite and helpful. They went out of there ray to accommodate me and make sure I was comfortable. Great place to stay. They also have the most comfortable beds! Will stay there next time I go to Chicago.

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The Wyndham was very clean and comfortable. The staff was friendly. I would stay there again.

Excellent experience.

Good location to shop and eat around.

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Terrific location for shopping and close to Navy Pier

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Great location and friendly staff

The fan in the restroom did not work, nor did he room key. Other than that, it was clean and everyone was very helpful.

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Everything in our suite was so badly kept I was unable to stay there with my children. I would have to say that this was the party suite. Ripped curtains, furniture was not even sellable in a garage sale, mold in the shower, toilet was way out of alignment with the bathroom, stains on the couch and chair. The front desk staff was horrible, or maybe […] the other hotel companies have spioled me. The valet and bell staff were great. Maybe they should be promoted. Lisez la suite

Overall, the experience was very good. The hotel does need to updated though. Their televisions definitely need to be updated. Carpeting and some of the decor should be replaced. The location of the hotel is wonderful. The staff was friendly and helpful.

it's pretty clear this hotel used to be very nice. back when they bought their furniture, TVs, phones, etc, all were probably top notch. but now it seems to just be coasting, making money while minimizing the amount put back into the property. here are a few things i noticed: - it does NOT have its own wireless internet signal. we used the one from […] Fairfield, which was not particularly strong, and no other signals (protected or not) were stronger. none belonged to Wyndham. - the phones are 1995ish technology. i think a customer is supposed to be wowed by the presence of 4 phones, or that one is wireless; the wireless one didn't work at all though, and there was nothing special about the others. they look old, i remember that. - the TV was old and small (maybe 25"? 27"?), a color tube, not flatscreen, definitely not high def. it was too small for the hutch it was in, too. - there was a "cold box," NOT a fridge; this looked the same, just didn't have a cooling mechanism. got some ice down the hall and used it like a cooler, but - what the hell? - the pool/hot tub/sauna area used to be nice, too, i think, but now it's sort of dirty and run down. sauna was the best part (although the door doesn't quite seal), but the steam room was dank, the pool was dirty, and the hot tub was really not very hot. simple maintenance would bring the pool area from a 5/10 to probably 9/10. all the stuff's there. i am very frustrated by hotels like this. i know hotels in Chicago will be relatively expensive, and i didn't have sticker shock generally... but i did after i realized there was no wireless internet provided (which the Red Roof Inn the night before had!), no breakfast (trying to drive business to their over-priced restaurant, i'm sure), and the TV was small with basically no premium channels. i guess they're trying to please the customer who is already impressed just by being in Chicago - not a traveler who needs simple conveniences. Lisez la suite

Nice hotel. Rooms are ok. Furniture is weathered, but the bed is comfortable and clean. Great location. Near "mag mile" and a few blocks from some good breakfast restaurants. Excellent service. The valet and bellman were extremely helpful and friendly.

Located perfectly!

This was a great stay. The Concierge was WONDERFUL and very helpful with suggestions. The hotel was very comfortable and the staff was all great. The only negative I have is that once we put a rollaway bed in the room for my 6-year old daughter, the room was a little crowded. But, we only used it to sleep (we were out and about the rest of the time) […] so it wasn't bad. Lisez la suite

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Stayed at the Wyndham Hotel 411-4/15/12. Hotel and Room was very clean. Hotel staff was very polite and helpful. My only complaint would be that the furnishings in the room were very dated. TV was the box variety with limited viewing options. I would recommend this hotel to others.

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We had high expectations because this was listed as a 4-star hotel and from the description it sounded luxurious. We were sorely disappointed with our room (awful view, small window) so upgraded, and were disappointed that the promised fold out sofa and chairs were not present. The TV was old (no flat screen) and the furniture dinged up; there was an […] awful stain on the carpeting that they surely could have removed. To their credit, the staff refunded the upgrade charge after I complained, but I was still upset that the hotel was listed as a 4-star. As a 3-star it would have been fine. BTW, they say they are about to do some upgrades (flat screen TVs, new furniture, etc.) The cleaning people were wonderful but a couple of other staffers, not so much. Location is fabulous. NOTE: I had to say whether I would recommend this hotel to others. I would, given the caveats mentioned above. Lisez la suite

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This hotel is a great value! Hot tub was not hot--had maintenance sign on it. Excellent bend-over- backwards service in every department. I got Ritz service and paid Holiday Inn price. Very happy.

The hotel is in a good location. However, it is disappointing in the following: 1) The toilet seat was visibly not clean 2) The furniture is old- It clearly needs renovation 3) You can visibly see dirt and food crumbs behind desks , under tables, etc... which is a sign that the cleaning is shallow. 3) The front desk are unreachable by phone. It rings […] and rings but nobody answers. We had to go down twice to reach them. 4) The concierge staff (one person only) always seem frantic being understaffed. Waiting our turn for a long time, we usually end up giving up and leaving. 5) The TV is very old, small with limited channels- not that you should be watching TV while at Chicago :) On the Up side, the beds are comfortable and no sign of bedbugs. Lisez la suite

This hotel was very clean and welcoming. Only downfall was the room size. Expected a little bit more room. Parking was more expensive then some other locations downtown