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Situation
Hotel Sax Chicago se trouve tout près de House of Blues Chicago, Millennium Park et Wrigley Building. Ford Center for the Performing Arts Oriental Theatre et Merchandise Mart se trouvent également à proximité.
Caractéristiques de l'établissement
Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un restaurant et un bar lounge. L'accès au réseau Internet Wi-Fi est disponible dans les espaces communs (en supplément). De plus, cet hôtel 4 étoiles propose diverses prestations intéressantes, dont un centre d'affaires, des salles de réunion pour petits groupes et une salle de réunion/conférence. Le personnel de l'établissement offre un service de conciergerie, un service de traiteur et un éventail de services d'affaires. L'établissement propose une discothèque, un centre de fitness et une réception. Le parking de l'hôtel est payant et sous réserve de disponibilité. Il s'agit d'un établissement non-fumeur.
Chambres
Les 353 chambres de l'établissement Hotel Sax Chicago sont climatisées et comprennent un minibar et un coffre-fort. Les lits sont dotés de matelas à plateau-coussin et sont préparés avec du linge de lit en coton égyptien. Vous bénéficiez d'un accès à Internet haut débit sans fil depuis votre chambre (prestation en supplément). Une télévision LCD 42 pouces donne accès à des films payants. De plus, un bureau, des journaux gratuits et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comprennent des peignoirs, un sèche-cheveux et des articles de toilette gratuits. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Un service de couverture et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours.
Avis d'un client Hotels.com envoyé le 27 févr. 2013
Ce client n'a pas laissé de commentaires.
"hotel trés bien placé dans le loop"Avis d'un client Hotels.com envoyé le 21 févr. 2013
excellent emplacement;hotel confortable;petit déjeuner trés copieux ,personnel serviable; seul bémol pas de baignoire mais douche pas trés design mais aucun regret de notre choix d hotelhoetl accessible directement de la eroport o hare par la lgne bleu arrét monroe en 40 min
"bon rapport qualité prix"Avis d'un client Hotels.com envoyé le 19 févr. 2013
Accueil sympathique, propreté OK, bon emplacement proche de millenium park, seul bémol : le bruit du métro aérien!
"Très bon accueil et emplacement idéal"Avis d'un client Hotels.com envoyé le 7 févr. 2013
Malgré des prix un peu élevés au restaurant, excellent accueil, hotel très agréable. La décoration est sobre et élégante, la propreté irréprochable et les chambres relativement bien insonorisées (pour un hotel). La clim se coupe, exceptionnel aux US :) Un très bon séjour.
"l'hotel est à deux pas de l'Akoo Theatre"Avis d'un client Hotels.com envoyé le 22 janv. 2013
l'hotel est très confortable et le service est parfait
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Hotel Sax Chicago possède un restaurant sur place.
Un service en chambre 24 heures sur 24 est disponible.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"emplacement strategique"
hotel agreable dont les chambres auraient besoin d un lifting, le niveau sonore est revoirAvis véridique Hotels.com
"emplacement strategique a proximité du loop"
Dommage que la qualité "housekeeping" laisse a désirer. Meme apres avoir signale que le ménage n'était pas fait dans la chambre, le sèche cheveux défectueux, les peignoirs non remplaces et les serviettes en quantité insuffisantes, rien n'a été mis en place pour y remédier. Par contre, dans une parfaite politesse américaine, le staff du lobby s'excusait […] de cette négligence. Il transmettait de manière professionnel, au manager concerne, qui lui semblait être en vacances. Curieuse situation que j'avais du mal a comprendre surtout connaissant bien les Etats Unis, y ayant vécu pendant 7 ans. Dommage, pour cet hôtel très bien place... Lisez la suiteAvis véridique Hotels.com
"Très bien situé"
Chambre spacieuse. Hôtel tranquille et bien situé proche métro et lieux touristiques. Demander chambre en étage élevé avec vue sur la Chicago RiverAvis véridique Expedia
"hotel Sax Chicago : bon rapport qualite /prix"
Tres agreable, joli surtout l'entree et le bar. la salle du petit dejeuner n 'est pas terrible mais la nourriture est bonneAvis véridique Hotels.com
"Sax Hotel Chicago"
Super hotel, chambre tres propre et lit tres tres confortable. Tres bon emplacement, près de tout.. très belle vue sur la rivière, bar très populaire les samedis soir, métro a proximité sans en avoir les vibrations. visite du 1 er au 4 septembre 2011Avis véridique Hotels.com
"Cool hotel, not great service."
Awesome design hotel. Great location. Disappointing and really slow service. An example, it shouldn't take 25 min to get your car from the valet.Avis véridique Hotels.com
"Terrible, will never return."
Terrible, dirty, hidden fees.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Wish I knew"
Wasn't aware of the fact that my card would be charged AFTER the fact of parking. Someone else agreed to pay for parking. Which onsite is $57 per night. Instead, it was billed to my card. I wasn't even given the option to pay with another card. Wasn't happy when I discovered this, and still not happy.Avis véridique Hotels.com
"Two night stopover on cross country drive"
Wonderful location on Chicago River. Waked to the Art Institute and park. Lots of good restaurants in the area.Avis véridique Hotels.com
"Just Ok,"
I think it was OK, all of the lounges etc were closed, for Idk why, also the rooms were a bit small, and not so up to par, the beds were great, and location was great, but it could have been a bit better, I think I will look elsewhere for the little extra money next time I return to the city. In my opinon this is only worth a groupon / deal price, not […] full pricing at all. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Hello, Luke. We appreciate you taking the time to share your thoughts about your recent stay. We are glad to hear you enjoyed your guestroom bed and the location of our hotel, but we are disappointed to hear your experience with us wasn't quite what you expected. Thanks again for your feedback.
"Great deal on a nice hotel"
Got a great deal on this hotel with hotels.com. Great location in River North area. Very cute decor in room and hotel. Decent size for room. Only complaint was there wasn't any coffee in the room- had to order it from room service.Avis véridique Hotels.com
"Engagement Night Couldnt have been better!"
Stayed here recently on the night I got engaged, and let em tell you this place was amazing. The front desk went out of their way and upgraded my fiance and I to a suite when he heard what the occassion was, and I have never been in a room which was that comfortable. The pillow-top mattress was excellent, and everything was exceptionally clean. Parking […] is a little expensive, but the location on the river and right in the heart of downtown is great. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Hi Tyler. We are so happy we were able to share such a special occasion with you! We are even happier to hear you enjoyed your stay and that our staff was able to upgrade you to a suite. Its great that you were so comfortable in your guestroom and bed and that you liked the location of our hotel. Congratulations to you both and we hope we get the opportunity to see you in the future.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great location"
Perfect location to shopping or shows. A coffee maker would have made the AM nicer. Clean with good service.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
LOve the staff and the hotelAvis véridique Hotels.com
"More like a 3.5"
Hotel Sax is definitely in a central location off of State St. The lobby is a bit dark as is the hotel bar (which no one greeted us). The room was clean. The bed was comfortable. But the two pillows were not sufficient. The room definitely needed a little love seat. The towels were very thing and were less luxurious then a towel you would find at the […] Holiday Inn. It was nice that the windows opened to let in fresh air but there was a lot of noise from the nearby busy streets. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Hello, Elizabeth. Thank you for sharing your thoughts about your recent stay. We are happy you liked the location of our hotel and that you were pleased with the cleanliness of your guestroom and the comfort of your bed. We apologize that some of the amenities of your guestroom did not suit your needs, and we will certainly take your helpful feedback under consideration for the future. Thank you again for your review.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"This place is all about location"
Can't ask for a better location, within walking distance to so much! Front desk was very friendly and helpful with directions. The only negative was a very bad bathroom floor plan made it hard to get ready in the morning. For a one night stay it was no big deal.... for a longer stay it would have been very annoying. Did I mention the location was perfect […] :) Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Hello, Falicia. Thank you for sharing your experience with us. We are thrilled to hear you liked the location of our hotel and we hope you were able to take full advantage of it during your stay. We are also happy that you were pleased with the service you received from our front desk staff. We apologize, however, for the issue with your guestroom bathroom, but we are happy that it didn't put too much of a damper on your overall stay with us. Thank you again for your feedback and we hope to see you in the future.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"fashionable but not fabulous"
Overall, I was satisfied with our stay. I'm from Chicago and love the House of Blues. I also like the Crimson Lounge. Hotel Sax is very stylish and they have a good location on the river. Their daily fees for wifi and parking are a bit steep. The rooms were small but mostly clean. The desk area by the TV and ice bucket was a little dusty. I didn't think […] the beds were that comfortable. The doormen were great-- very hospitable and charming. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Hello, Kathleen. Thank you for your review. We are glad to hear you had a nice stay with us and that you liked the decor and the location of our hotel - next to House of Blues. We are also glad to hear you were satisfied with the cleanliness of your guestroom and the service you received from our bellman. We apologize that you weren't very comfortable in your bed, as we know how important it is to get a good night's rest when you are away from home. Thank you again for your feedback and we hope to see you in the future.
"Ok Hotel"
Excellent location. Ok conditionAvis véridique Hotels.com
Excellent hotel!Avis véridique Hotels.com
"Great Location"
I stayed in Chicago a few different times but I will say this was by far one of the best experiences! The weather was great, the location was perfect and within walking distance to pretty much everything and the it was my first worry free vacation in a LONG time! I highly recommend this hotel! Even on a budget, we managed well with local resturants […] as well as great sites to see! Lisez la suiteAvis véridique Hotels.com
"Amazing"
Great location great staff very comfortable beds which I loved would recommendAvis véridique Hotels.com
"great hotel, super staff"
I had booked this hotel and had a special suprise planned. The hotel concierge and all the staff were super helpful in making it happen!!! Thanks so much Sax Hotel, we had a great time and a wonderful stay.Avis véridique Hotels.com
"OK for leisure, not for business traveler"
The lighting in the room is limited and too dim to do any desk work if you're traveling for business. There is no refrigerator or coffee maker...essential if you're staying a week or longer! Cleaning is not thorough. Housekeeping will make your bed, replace towels, and emptry trash but will not wipe anything (sink, shower, desk, etc) or put away an […] upright iron board. They also missed two of my scheduled wake-up calls and did not replace the used small bar of soap during my entire one week stay!! Cheap! Internet service is not complimentary in the room and room service menu is overpriced and very limited. Bailmen don't hail cabs for you. I hailed mine during my entire stay. Service was just non-existent at this place. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Thank you for your review. We are disappointed to hear your experience with us fell short of expectations and apologize for the lack of amenities in your guestroom, as well as the issues you faced with the service from our housekeeping staff. It is very important to us that our guests are well taken care of when they stay with us, and we will certainly discuss the problems you indicated with our staff. Thank you again for your helpful feedback.
The staff was very nice & helpful. Everything was attractive. I had the following issues : There were two still in the package (thankfully) condoms in the floor beside the bed. There was no "in room "available coffee. There were two of us and only towels for one. Fridge was so full of booze that it was unusable for the fruit I had bought for my breakfast. […] I was sitting in the chair watching tv & looked up. The inside of the lampshade was filled with dust & cobwebs. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Thank you for taking the time to send your feedback about your recent stay with us. We are happy to hear you were pleased with the service you received from our staff and the decor of the hotel. We do apologize for the oversight by our housekeeping staff on a couple of the items in your guestroom and the lack of towels in your bathroom. We appreciate your review and will certainly bring your helpful points to the attention of our staff.
"Great location!"
The maid service was mediocre at best, and there are neither hair dryers nor coffee pots in the room. Everything else was satisfactory plus.Avis véridique Hotels.com
"Beautiful Hotel"
This hotel is beautiful. and it's in the perfect location. We stay here every time we come to Chicago.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great stay!"
Very large rooms, great location, and very cheap compared to surrounding. The building from the outside looks outdated, but i don't really care about that. Location is great. Staff was nice. Internet in the room is NOT free which I didn't like, but after asking guest services about it, they right away gave me a free guest pass. Awesome!Avis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago We appreciate that you took the time to share your experience with us. We are happy that you liked the location of the hotel and the attitude of our staff. It is great to hear that you found your room to be a nice size and that you were pleased with the cost of staying with us. We apologize for your disappointment in our Internet service, but we are certainly happy our staff was able to accommodate you. Thank you again for your feedback and we hope to see you in the future.
"average"
Lack of coffee maker in the room is unusual for the hotel. Also access to the internet is overpricedAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Will definetely return"
So happy with Hotel Sax! The room was spacious (bathroom too) - the view was great, and room service was timely and arrived hot! Ok the shower water pressure was quite low but overall a great stay!Avis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Hello, Michelle. We are so glad to hear you enjoyed your stay with us and you were happy with the size of your guestroom and bathroom, and your view. We are also happy to hear you were pleased with your room service. We apologize for the lack of water pressure in your bathroom shower and we do appreciate you bringing that to our attention. We look forward to seeing you again in the future.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Room Service Amazing"
We had an excellent stay. After seeing a show we got back to our room starving, even though room service was done for the day Guest Services still got us 2 sirloin burgers with fries and the BEST cheesecake I have ever had in my life. We will definately return and have already booked for 2 months from now. Thank YOUAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Thank you for letting us know about your recent stay. We are so happy to hear you had a nice time with us and that our staff was able to accommodate you with a late-night meal. We are also glad to hear you liked the cheesecake! We appreciate your kind words and look forward to seeing you in the future.
"Amazing comfort..."
Most comfortable bed I've ever slept on. Superior service...everyone was so friendly. Great decor and perfect spot in the city to see so much! Can't wait to go back in May!Avis véridique Expedia
"Great Hotel, Great location"
Good hotel, excellent access to Michigan Ave and Loop. Staff friendly and helpful. Attached restaurant very good.Avis véridique Expedia
"My regular stop in Chicago"
In addition to the convenience of the location, close to clients, great restaurants, House of Blues, etc., Hotel Sax has a great staff and cool, but not pretentious vibe.Avis véridique Hotels.com
"Room Service"
Beware of room service. We ordered ice cream and were told there were three scoops. So we justified the $16 charge by thinking they were probably large scoops. Not so, it came and the scoops were about a tablespoon each. It cost us almost $20 for three tablespoons of ice cream.Avis véridique Expedia
Réponse de la part de Hotel Sax Chicago Thank you for your helpful feedback. We are disappointed to hear that you were not happy with the portion size of your room service order, and we appreciate you bringing it to our attention. It means a lot to us that our guests have a pleasant experience at our hotel, and we are always willing to accommodate you in any way we can, so we do apologize for the inconvenience. Thank you again for your review.
"Dark and too many bums begging for money"
Extremely aggressive and scary homeless people in your face every time you enter or exit the hotel. This gave a vefy unsafe feeling. One followed me into the ATM next to the hotel. I would not stay here again.Avis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago We certainly appreciate that you made the choice to stay with us and that you took the time to tell us about it. We apologize for the issues you faced with the people outside of the hotel and we can assure you it is of utmost importance to us that our guests are safe and well taken care of when they stay with us. Thank you again for your feedback.
"Great, Hip Hotel for Business Trip"
Great hotel, comfortable room and a 24 hour fitness center. Bin 36 breakfast was okay, bar was much better. Convenient to everything downtownAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"BEST LOCATION IN CHICAGO"
Great room, comfortable King Size bed. Great location. I walked to dinner and had an entertaining night at the House of Blues RIGHT NEXT DOOR.Avis véridique Expedia
Réponse de la part de Hotel Sax Chicago Hello, Dan. Thanks for letting us know about your experience. We are so happy to hear you liked your guestroom and you were comfortable in your bed. It's great that you enjoyed the location of our hotel and took advantage of it during your stay. Thanks again for your review and we hope to see you back here in the future.
"Awesome location and service"
Located within walking distance or short cab ride to of all the Chicago must-see places. The vibe of the hotel is funky and cool with very friendly service. It was my boyfriend's first time to Chicago and we hit the tourist highlights, I used to live in Chicago and this was a convenient central location for friends from other neighborhoods to come meet […] us for drinks and dinner. Highly recommend! Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hotel Sax Chicago Hello, Mandi. We appreciate that you took the time to send us your thoughts about your recent stay. It is great to hear that you liked the decor of the hotel and that you found our staff to be friendly. It sounds like you enjoyed the location of the hotel, and we are happy to hear it made it very convenient to see friends while you were in town. We thank you for your high recommendation and hope you make the choice to come visit us again in the future.
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
