Holiday Inn Express Century City - Los Angeles

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Location is great. Staff is nice and helpful. Breakfast provides a nice mix of hot items such as eggs and fantastic cinnamon rolls. My room had a spiral staircase to a loft and the bed. I would prefer not to have an upstairs and downstairs and I was a little worried about having to navigate the stairs at night -- a dark room and unfamiliar surroundings. […] But it was a decent price and good location. Lisez la suite

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Very good. The room was fairly spacious and the front desk staff, both at ckeck-in and check-out, were very solicitous and helpful. I would definitely stay there again.

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Only reason I am not giving an overall 4 is because of the horrible noise level from the road. Our room faced the street, it was as if we were in the middle of LA traffic at all times. Other than that the hotel was clean , good location , nice staff . The daily free breakfast was very good. If you decide to stay there ask for a room facing the back […] side/alley that may be less noisy. Lisez la suite

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Staff was very pleasant and helpful. My tv did not work and they tried to fix it and offered to move me to another room. Breakfast was "hot" and, while limited, was pleasant although the seating area was very small. Elevator was slow but a very pleasant visit although next to a major road could be noisy at times.

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Shower was alternating between hot and cold.. Hot for a few minutes, then got cold, then back to hot again. Also, the nightstand had a pair of silicone breast enhancements, those things women place between their breasts and bras for a more 'fuller' look. Took pictures, told the front desk, they removed them.

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The hotel was nice and close to most everything. It was just noisy during rush hours though. You could hear the traffic even with the window closed. We were out most of the day so it didn't matter too much, but you couldn't sleep in if you wanted to.

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With the exception of the old elevator, everything else was spot-on. This relatively small hotel was exactly what we needed for our family vacation. Unless I'm lucky to get THE rooms from the pictures, my two rooms looked exactly like in the photos. The only thing that can be improved is the elevator.

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they said it came with breakfast; but they were out of eggs and bacon at 7:50. There was not any seating to enjoy coffee. i asked for directions to the freeway and was given a 25 minute detour through town, which was not the shortest or easiest route. the night clerk was helpful.

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Pleasantly surprised. Convenient location and pleasant environment. Met our needs.

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Friendly and helpful staff. New facility good location

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Room was right on Olympic, which Expedia I true does not make clear is a very large and loud road. Walls are thin, and you can here the rumble of every passing car. Overall, I was looking for a clean, no frills hotel, but this disappointed even based on that expectation.

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very satisfied with hotel and service

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hotel location is okay but you must be willing to walk or catch public buses ($1.50 per trip or $5 for a day pass), otherwise it is very expensive to be catching taxi's. the hotel was clean, the breakfast was great, the staff were great the only negative thing about this hotel was its location in realtion to beverly hills, hollywood and downtown L […] A. Lisez la suite

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The stay was fine....the billing, however, has been a nightmare. I have been overcharged X3 for parking (a fee they do not tell you about when booking), and there are mysterious charges upwards of $400 when everything was paid before we arrived and we only stayed ONE night. I checked out only owing the aforementioned parking and I see additional room […] charges on my card the next day. It has been very frustrating. Lisez la suite

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This Holiday Inn Express is an outstanding property with friendly, cordial and helpful staff, good location and exceptionally clean facilities. The rooms that face Olympic are terribly noisy from street traffic, even with the windows closed, but worth it for convenience and location. Easy to access from the major freeways, and short drive to the sites. The […] wi-fi was a bit spotty in the room at times, but the furnishings were great. Clean, fresh sheets, nice pillows, and great big, clean bathroom. The sofa bed needs to be replaced as the springs are a bit worn for just watching TV or reading. The breakfast is quite good, with pancakes, cinnamon buns and hot eggs and bacon. Good value ! It;s nice to have a small refrigerator, ice and microwave, as there is a grocery store right across the street for in-room meals and snacks. Good find and great value ! Lisez la suite

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Room was clean, quiet and safe. Hotel staff extremely accommodating.

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Room was noisy, on the street. Room dark and dingy Beds lumpy. Very disappointed for the money.

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Rosie at the front desk is very professional, sweet and quick on her feet. Great smile. Made all the difference in the world. We liked the location across from Ralphs, liked our free breakfast, free Wi-fi, and free use of the a computer and printer which came in handy when printing our LAX Boarding passes. Every thing was very clean. Every staff member […] friendly and nice. The ladies handling the breakfast even took pictures for us twice. Three other nice added touches, remote control AC/Heating, DOWN comforters and a big screen TV. Definitely putting this Hotel on my list of must stay places in the County. Lisez la suite

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Breakfast area is not accessible most of the time due to overcrowded/limited spacing. Limited area attractions. Not very family oriented. No pool or fitness area. Difficult to exit onto main road heading west due to traffic, no traffic light. Otherwise, very clean and comfortable hotel.

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Hotel was good and price reasonable compared to others. If you have a car and plan to drive around LA, go to the beaches, etc. the location is fine. Room has a good space.

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We love holiday inn express, but were a little frustrated when there was only obligatory valet parking for an extra $15 night. (Permit parking only on the street.)

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My room was neither spartan nor luxurious, but contained absolutely everything I could ask for. The staff was very friendly and helpful and my room was very clean.

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Good locatıon. Noise from other rooms. Parking charge is 15USD. Moderate breakfast for free. Rooms with a huge flat tv. Sheets changed everyday.

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I made this reservation at the last minute and regretted the decision all weekend. This hotel has an incredible lack of amenities and comfort. It is situated on a very noisy 6 lane street that never seems to quiet down. I was awakened frequently by guests upstairs walking in their room because the floors squeaked. Nothing to do in the neighborhood, […] no exercise room, no lobby except for the desk by the front door. A motel 6 experience at a hilton price. Lisez la suite

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Overall, the hotel was clean and quite. The beds weren't that great. The internet would not work for more than 10 or 15 minutes. You also had to pay for parking. The staff was very helpful and nice. The breakfast was really good and included.

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Troy at the desk was exceptional. Went out of his way to help and do whatever he could to make my stay a positive one. The sweet lady who helped with breakfast was terrific too. Always a smile and warm hello. Some of the hotel amenities, however, were problematic. I couldn't get on the internet at all and my TV wouldn't turn on or off unless I struggled […] with the power switch for a good three minutes. No one ever came to fix it although Troy did offer to change my room. That said, the hotels in the area are way overpriced, and this one was a lot less. The area was very busy but convenient to the conference I was attending, and there's a great market across the street. I really did have a nice stay. Lisez la suite

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The location was good, walking distance to the Westside Shopping Center and close to my meetings in West LA. Overall the staff were friendly, valet was reasonable at $15 a day, and they were quick. On the down side, the room had a strong cigarette smoke smell that seemed to come from outside in the hall and pervaded the room, for both days I was there, […] even though it was a non smoking room and floor. There were also noises from the air conditioner that were annoying, but this was not too loud. Lisez la suite

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Very old building, lots of water damage, very damp and clammy feeling, mold in bathrooms. Management was the nasty icing on an absolutely disgusting cake. Moved between three rooms- soaking wet carpet in the first, nonfunctioning electronics and flickering lights in the second, mold in the third! I finally left. Expected to see REDRUM on a wall... Can't […] recommend it. I feel bad for the general employees- it must be miserable. Lisez la suite

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The hotel met my expectations and more. I am picky about breakfast, but wasn't disappointed because I had no expectation. They offer the traditional fare at this type of hotels. I was, however, quite satisfied with the spacious room and the relatively quite location, all things considered.

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I was in town for a business conference being held at the Hyatt in Century Plaza. The Holiday Inn Express is in easy walking distance of the conference hotel (about 15 minutes) and the shopping mall, which was very convenient. It is just a short cab ride away from other sites in the area. The hotel itself was modern and clean. The room had a sizable […] mini-fridge and a microwave, which was an added plus. Some reviewers commented that rooms overlooking Olympic Ave. were very noisy. I found that to be true when the windows were open, but once they were closed, I could barely hear anything outside. I actually liked having the option to open the windows at all and let some fresh air in when I was out! The breakfast is definitely a notch above most other hotels in this price range. Each day there was biscuits and gravy, meat, and an egg dish. There were also yogurts, fruits, cereals, and hot cinnamon rolls and a pancake maker. The employee responsible for maintaining the breakfast was very pleasant and did an excellent job of keeping up with the demand and keeping the area clean. The staff was very helpful at check-in, with calling cabs,directions, etc. My only complaint is that the website indicated that this hotel has a fitness room, which is untrue. The clerk explained to me that they previously had a relationship with a fitness center, but not anymore. This should be removed from the list of amenities. All in all, I highly recommend this hotel! Lisez la suite

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It was generally good. No convenient parking on street however so parked in hotel facility for $15. Breakfast was in a small room for about 8 people, so would be better if a larger room was set aside as not enough space for more people. Enough food for a continental breakfast, plus it served pancakes.

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The one problem I had was with the air conditioning. It apparently had to either be off (which left the room uncomfortably warm) or blowing directly on the bed (which was also uncomfortable). The shower was so small there wasn't room for a soap tray. TV was very good, free wi-fi, and the breakfast was surprisingly good.

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It was so noisy in my room, especially I could hear almost everything from the next room. At the check-out time, the front desk guy had really bad manners, even no greeting.

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this hotel is too noisy because the road (w. olympic blvd) is near. Perhaps they have to double the window glass...

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It was a great hotel that easily fit all of the team's needs

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The hotel is functional, no hotel bar but general the rooms are clean and spacious. Breakfast is reasonable. It's really not ideal if you don't have a car, although it is only a short walk into Beverly Hills. I found it objectionable that when staff arranged a taxi for me, they required a fee from the licenced taxi in order to give them business and […] tried an alternative taxi company if they refused. I witnessed this directly and it's not what I expect from the Holiday Inn brand. Lisez la suite

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The staff and management were nice, but somewhat incompetent. They said there was a shuttle from LAX, but there wasn't, which ended up being a huge mix-up and wasted about 3 hours of my time. On a separate occasion, I asked for a taxi. When I came down to the lobby to leave, the same attendant said he didn't remember my request. I ended up waiting […] 15 min. and was late for an important meeting. Lisez la suite

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At check in the employee/manager didnt even acknowledge us and was EXTREMELY uncourteous. When we got to the room the majority of the outlets did NOT work at all and same with a few lamps. The only thing worse was the air conditioning unit was constantly pouring out water from it all over the carpet. Overall the unfriendly staff and malfunctioning room […] equipment made for a very unpleasent stay and i would not recommend this hotel to anyone for any reason. Lisez la suite

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Room was very noisy. Otherwise hotel was great. Breakfast room staff was so nice and kept the room very clean. Breakfast was good and breakfast room was very clean.

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It was overall very satisfactory. The lobby is very small and simple- no frills. The hotel is on Olympic which is a busy street so there is quite a bit of street noise even in the room. However, the rooms are nicely furnished, clean, small but comfortable. The breakfast is not bad and the location is convenient. I'd stay here again.

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The windows didn't close, so every street noise and cigarette smell came roaring in. The hotel was completely booked, so there was no opportunity to switch to another room. The room itself was fine - clean, and comfortable.

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